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I came to The Physio Approach after a lower-back injury left me barely able to get out of bed for a week and eventually sent me to the ER. After improving for about two weeks, I injured it again while squatting down to pick up my cat, so I decided to try physiotherapy for the first time.
I found Alphonsus Chan online, and during the intake he quickly identified it as a mechanical issue around L5–S1, thankfully without signs of nerve injury. After some hands-on treatment, he helped me understand the role of core and pelvic stability and gave me a very accessible home exercise program. It worked incredibly well: after two weeks I had very little movement limitation, and now after four sessions, I’m pain-free. Honestly, Alphonsus has felt like a miracle worker! 😭 More importantly, I’ve become much more aware of how my body moves and realized that exercise & stretching need to be something sustainable and consistent. Highly recommend!
Reply from The Physio Approach
2026.08.14
We appreciate the amazing review, Yiru! Thank you for trusting us with your recovery. We are glad that you had such a positive experience and thank you for sharing it.
Alphonsus was fantastic in helping me get better! I came to this clinic because of my low back pain. He correctly assessed my issue and led my rehab until recovery.
Reply from The Physio Approach
2026.08.14
Thank you Tak-Lan for the 5 star review. It was a pleasure helping you recover from your lower back issue! Glad you are feeling like yourself again.
I found PhysioApproach via the WSIB website Portal. Without a doubt this clinic is the best I've seen around the North York area. All the staff I have come across are accommodating, knowledgeable, and friendly.
I have been in Andew's care for roughly a year now for foot/shoulder issues. I was genuinely surprised to see the amount of care, patience, and knowledge he provides each time I arrived for a session. I've suffered limitations for years and with Andrew's help I am now able to get by this hurdle.
I recommend this location to anyone who needs quality treatment in physiotherapy! You will not regret the choice made today!
Reply from The Physio Approach
2026.08.14
Thank you Ben for the 5 star review. We appeciate you sharing your positive experience here at The Physio Approach.
I'm very happy and so fortunate to have Andrew Kao as my physiotherapist, Andrew is pleasant, very caring, knowledgeable and professional, he helped me to go through the recovery process with very effective exercises. Thanks to his expertise and encouragement. I would strongly recommend him to anyone who looking for a skilled, professional and caring physiotherapist.
Friendly environment and good location with TTC access.
Reply from The Physio Approach
2026.08.14
Thank you for the 5 star review. We are glad you had such a positive experience at The Physio Approach.
I came in with neck, back, and hip pain and Andrew was able to help me deal with all of them over the course of a few months. Since working with him, my posture has improved significantly and my day-to-day at both work and the gym has been much easier.
Reply from The Physio Approach
2026.08.14
Thank you Rui for the amazing review. We are glad you are feeling better and thank you for trusting us with your recovery!
I had been suffering with sciatica pain for several months, I went to see Michael and he took such great care to help me feel better. Following his advice and expertise I am a brand new person and no longer in pain.
Beyond that, Michael has such a great personality, open to answering any questions I have and is a very fun person in general. Thank you so much!
Reply from The Physio Approach
2026.04.28
Thank you so much for your 5-star review! We truly appreciate you taking the time to share your experience. It means a lot to our team to know that you felt well cared for and supported. We’re committed to helping you move and feel your best, and we look forward to continuing to support you on any future needs.
Fantastic recovery experience!
Andrew Kao is amazing!!! As a 67-year-old new to pickleball, I suffered three hamstring pulls in just two months. Rest and exercises on my own weren’t cutting it, so I turned to The Physio Approach. Andrew’s treatments and tailored exercises worked wonders. His friendly demeanor and patience made it easy to follow through. 10 weeks later, my hamstring is completely healed, and I’m back on the court, pain-free! I can’t thank Andrew enough for helping me recover and get moving again. Highly recommend!!!
Date of experience: 28 March, 2026
Date of experience: 28 March, 2026
I visited Alphonsus for physiotherapy treatment for my back pain, and within just a few weeks, I experienced significant improvement in both my pain and the tingling sensations I had been dealing with for a long time.
Alphonsus is very meticulous in his approach to assessment and treatment. He also provides well-structured exercise plans for at-home practice, which really help in achieving lasting results.
I highly recommend him to anyone looking for quality physiotherapy in the area.
Reply from The Physio Approach
2026.04.28
We truly appreciate your kind words and 5-star rating! It means a lot to us that you trusted us with your care. We’re here whenever you need us.
Alphonsus and his team are diligent, caring and professional in their field. Alphonsus took care of me during my time recovering from ACL and meniscus surgery. I'm back to playing sports and have been stronger than ever!
Reply from The Physio Approach
2026.04.28
Thank you for your amazing review! Our team works hard to deliver the best care possible, so it’s great to hear we hit the mark. We look forward to seeing you again.
Alphonsus is really easy to work with and is very knowledgeable, efficient, and effective with his treatments. I'll definitely return for any physio needs.
2026-03 update:
Returned for new treatments - still 5 stars!
Reply from The Physio Approach
2023.07.18
Thank you for your 5 star review, Lexington. I am happy to help you for any future physiotherapy needs.
This place is a great place to do physiotherapy. All the reception staff that I interacted with were friendly and accommodating.
However, I have to give my highest recommendation to my physio Andrew. He’s probably the best physiotherapist I’ve ever had. I came to him to help me with an injured foot, and we worked together for three months to help me get back to normal. He’s friendly and easy to talk with, he’s knowledgable, and most importantly, he has great bedside manner, something that is hard to find nowadays in the healthcare field, especially in Toronto. I would definitely recommend him with anyone who needs a friendly, knowledgable physiotherapist!
Reply from The Physio Approach
2026.04.28
Thanks so much for the 5 stars! We’re glad you had a positive experience and appreciate you taking the time to share it. We’re always here to support your recovery and performance.
Andrew is amazing he fixed my shoulder injury
Reply from The Physio Approach
2026.02.10
Thank you Arthur for the 5 star review! Glad to hear your shoulder is back to normal!
Came here several times. Felt like this physio was purely about making money, and not about patient care.
Reply from The Physio Approach
2025.11.20
While we value all feedback, this is clearly a FALSE review. We have no record of you as a patient at our clinic. Upon further research, you have a history of leaving false reviews with other business. This false review will be reported to Google. It’s disappointing to see inaccurate comments posted with the potential to harm a small business.
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Great experience at Physio Approach! I started feeling better just two days after my visit. The staff are friendly and really know what they’re doing. Highly recommend!
Reply from The Physio Approach
2025.11.05
Thank you Letera for such an amazing review. Your treating Physiotherapist Michael Yuan (and our entire staff) pride on providing exceptional services. There’s nothing more rewarding to us than seeing our patients return to what they love doing!
Positive, professional, hands on care
I had a great experience with Alphonsus at the Physio Approach. He was thorough and took the time to understand my condition. His hands on treatment and exercises were very helpful. The clinic is clean and the staff are friendly and professional. I'd highly recommend Alphonsus to anyone looking for an effective and helpful physiotherapist. -Brandi, PT
Reply from The Physio Approach
2025.11.05
Thank you Brandi for the 5 star review. And thank you for sharing your positive experience here at The Physio Approach.
Great clinic with friendly staff. Alphonsus has helped me rehab an injury over a year now and hes provided good treatment and exercise demonstrations. Ask him about his golf game!
Reply from The Physio Approach
2025.11.05
Thank you Andrew for the 5 star review. I am glad to have helped you get back to playing your sports! Always a great time chatting about golf with you!
I’m glad I met Alphonsus for my hip problem. I felt immediate improvement after the first treatment. He is knowledgeable and skilled in what he does! Highly recommended
Reply from The Physio Approach
2025.11.05
Thank you Liz for the amazing review. We are extremely glad to have helped in your recovery!
Alphonsus is an exceptional physiotherapist, very lucky to have met him. I was recovering from a knee (ACL) and groin injury. From the moment I began treatment, he demonstrated a deep understanding of post-operative rehabilitation and tailored every session to my specific needs and progress. His approach was both methodical and compassionate. Thanks to his expertise in ACL rehab, I regained strength, mobility, and confidence far sooner than expected. If you’re dealing with a sports injury or post-surgical rehab, you won’t find better care than with Alphonsus.
Reply from The Physio Approach
2025.11.05
Thank you Boris for the amazing review. We take pride in providing the best physiotherapy services available. We are glad to have helped you get back to playing your sports!