Never again! Ordered meal at 7:28, told it would be 55 mins! Called at 10 past 9, “just on our way, we’ve been busy” 7 minute journey but still not here at 9:29, phoned again, told she’s on her way, I said she should have been on her way an hour ago!!!! They obviously have prioritised walk in customers over app bookings! What a shame as we have always enjoyed the food from here! Need to find somewhere reliable now!
2 1/2 hours and still no sign off it, not good at all
Reply from Ocean City Mansfield
2025.12.28
Hi Andy — sorry about this. That delay isn’t acceptable, and we understand why you’d be frustrated.
This was Christmas Eve, our busiest night of the entire year. We were hit with an overwhelming number of orders and, despite the team pushing flat-out, we simply couldn’t keep up. That’s on us.
If you’ve used us before, you’ll know we always try to look after our customers and get food out properly and on time. That night, we fell short. No excuses — we own it.
If you’re open to it, we’d really like the chance to sort this out and turn it around for you. Drop us a DM and we’ll do our best to make things right.
Thanks for your patience.
This was Christmas Eve, our busiest night of the entire year. We were hit with an overwhelming number of orders and, despite the team pushing flat-out, we simply couldn’t keep up. That’s on us.
If you’ve used us before, you’ll know we always try to look after our customers and get food out properly and on time. That night, we fell short. No excuses — we own it.
If you’re open to it, we’d really like the chance to sort this out and turn it around for you. Drop us a DM and we’ll do our best to make things right.
Thanks for your patience.
So used this place a few times since it opened in rainworth but not any more had a meal tonight £29 four dishes the chips were ok the prawn toast was tough the salt pepper prawns were dry clearly heated back up as was the toast as for the crispy sweet and sour chicken just tasted of vinegar and was soggy not a cheap takeaway either won't be ordering again .Avoid.
Reply from Ocean City Mansfield
Nigel, thanks for being a returning customer — that means something to us, which is why this review stings a bit.
If you’d reached out on the spot, we’d have sorted the whole order there and then. That’s always the fastest way for us to fix anything that isn’t right.
Shame we didn’t get the chance, especially after multiple good visits. If you ever decide to give us another go, we’ll make sure it reflects the standard you were used to.
If you’d reached out on the spot, we’d have sorted the whole order there and then. That’s always the fastest way for us to fix anything that isn’t right.
Shame we didn’t get the chance, especially after multiple good visits. If you ever decide to give us another go, we’ll make sure it reflects the standard you were used to.
ordered from here a few times and their food is amazing
Reply from Ocean City Mansfield
2025.11.30
Miaa, love hearing that you’ve been back a few times — that’s the real badge of honour for us.
If the food keeps pulling you in, we’ll keep cooking like we mean it.
See you again soon for the next round.
If you have a minute to spare, please share this to our google page too, it will help us enormously! TIA~
https://g.page/r/CRQ1SxKyiCsDEBM/review
If the food keeps pulling you in, we’ll keep cooking like we mean it.
See you again soon for the next round.
If you have a minute to spare, please share this to our google page too, it will help us enormously! TIA~
https://g.page/r/CRQ1SxKyiCsDEBM/review
Maybe a change of chef !! Food was tasteless , usually so nice
Reply from Ocean City Mansfield
2025.11.03
Hi Jenny 🌸
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear your meal didn’t meet expectations this time. Just to reassure you, our chef team remains the same — but we’d love to look into what might have gone wrong on your order.
Could you kindly let us know which dishes you had and when the order was placed? You can message us directly here on Facebook or email us — this will help us investigate and make sure it doesn’t happen again.
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear your meal didn’t meet expectations this time. Just to reassure you, our chef team remains the same — but we’d love to look into what might have gone wrong on your order.
Could you kindly let us know which dishes you had and when the order was placed? You can message us directly here on Facebook or email us — this will help us investigate and make sure it doesn’t happen again.
Best Chinese delivery we have had in a long time! Food arrived in estimated time frame, piping hot and full of flavour! You could actually taste everything you were eating rather than just the salt & msg I find with a lot of Chinese take aways in our area. Will definitely return. 💯 reccomend.
Reply from Ocean City Mansfield
Thanks a bunch Vick! 💥 We're so glad you could taste the real fusion magic — no shortcuts, no bland bites, just pure Ocean City flavour in every chopstick lift! 🍜🔥 We can’t wait to cook for you again soon — your next delivery’s got your name written all over it! 😎🥡
Beautiful food whilst amazing service highly recommended!
Reply from Ocean City Mansfield
Thanks Paulie! 🔥 We’re thrilled you enjoyed both the flavours and the service — that’s the Ocean City way, cooked with care and delivered with a smile 😎🥢 Your recommendation means a lot to the team! Can’t wait to serve you again soon!
The food was absolutely amazing! I think I’ve found my new regular! & thank you for delivering to Woodhouse 🙏
Reply from Ocean City Mansfield
2025.11.22
Rebecca, welcome to the Ocean City tribe — sounds like you’ve found your new flavour base camp.
Massive thanks for the love and for shouting out our Woodhouse run. If the food made you say “this is my new regular,” then mission accomplished.
See you on your next adventure through the menu.
Massive thanks for the love and for shouting out our Woodhouse run. If the food made you say “this is my new regular,” then mission accomplished.
See you on your next adventure through the menu.
First time I’ve tried it was amazing lovely big portions and definitely another portion for my dinner tomorrow, thanks again lovely food 🥡🥢💮😎
Reply from Ocean City Mansfield
Hi Greg! 🌊
Thanks so much for giving us a try — we’re buzzing to hear you enjoyed it! Big portions and next-day leftovers is exactly the Ocean City spirit 🥢🥡✨ We can’t wait to cook for you again soon!
Thanks so much for giving us a try — we’re buzzing to hear you enjoyed it! Big portions and next-day leftovers is exactly the Ocean City spirit 🥢🥡✨ We can’t wait to cook for you again soon!
I’ve been waiting for a long time now before leaving a review as I love to give a honest feedback and a genuine review based on a good long period of time
I’m happy to say that I would highly recommend it. Ocean City exceptional clean food full of flavour very good portions reasonable prices the ladies that serve you in shop are excellent very welcoming.
The food itself is 10 out of 10 I order at least once sometimes twice a week sometimes delivery would highly recommend this to anybody. Looking forward to my next visit.
Reply from Ocean City Mansfield
Hi Michael 🌊✨
Wow — this means so much to us! Knowing you’ve been enjoying Ocean City over a long time and still rate us 10/10 makes all the wok flames worth it 🥢🔥 Our team will be smiling ear to ear when they read your kind words. Can’t wait to cook up your next feast — see you soon! 🥡💮
Wow — this means so much to us! Knowing you’ve been enjoying Ocean City over a long time and still rate us 10/10 makes all the wok flames worth it 🥢🔥 Our team will be smiling ear to ear when they read your kind words. Can’t wait to cook up your next feast — see you soon! 🥡💮
Reply from Ocean City Mansfield
Thank you, Michelle Keane, for the 5-star love! 🌟🌟🌟🌟🌟
Even without words, your stars speak louder than fireworks at a lantern festival 🎆🍱 If you ever fancy dropping us a few lines about your favourite dish or experience, we'd be over the moon to hear it! Your feedback helps us keep Ocean City legendary 🐉💬
Until next time, the wok stays hot and the flavours stay fierce! 🔥🥢
Even without words, your stars speak louder than fireworks at a lantern festival 🎆🍱 If you ever fancy dropping us a few lines about your favourite dish or experience, we'd be over the moon to hear it! Your feedback helps us keep Ocean City legendary 🐉💬
Until next time, the wok stays hot and the flavours stay fierce! 🔥🥢
Great food at great prices & always a quick delivery. Definitely recommend 😃
Reply from Ocean City Mansfield
Hi Sonia 🌸🐉
Thank you so much for the kind words! We’re really happy you and your group enjoyed a speedy feast with us 🥡✨ Your recommendation means the world — can’t wait to serve up more flavours for you all next time! 💮😃
Thank you so much for the kind words! We’re really happy you and your group enjoyed a speedy feast with us 🥡✨ Your recommendation means the world — can’t wait to serve up more flavours for you all next time! 💮😃
Never been hungry after a visit and always have extra food for later
Reply from Ocean City Mansfield
2025.08.29
Hi Rika 🌸🐉
That’s exactly how we like it — meals that fill the belly and still leave a treasure trove for later 🥡✨ Thank you for sharing your kind words, we’re glad Ocean City keeps you fuelled for both now and later adventures! 💮😋
That’s exactly how we like it — meals that fill the belly and still leave a treasure trove for later 🥡✨ Thank you for sharing your kind words, we’re glad Ocean City keeps you fuelled for both now and later adventures! 💮😋
Tasty food however portions very small first time ordering been nice some free prawn crackers & Menu cost £30.60 understand there was delivery cost in with price of or 3 miles lady was lovely who delivered thank you
Reply from Ocean City Mansfield
2025.08.13
Hi Mark, thanks for your first order with us and for the lovely words about our delivery team! 🌊🥡
We’re really glad you enjoyed the taste. Most of our customers tell us our portion sizes are generous, so we’re sorry they felt smaller to you this time — we’ll pass your feedback to the kitchen so they can review.
We hope you’ll give us another try and see if we can impress you even more next time!
We’re really glad you enjoyed the taste. Most of our customers tell us our portion sizes are generous, so we’re sorry they felt smaller to you this time — we’ll pass your feedback to the kitchen so they can review.
We hope you’ll give us another try and see if we can impress you even more next time!