The Mortgage Lodge

The Mortgage Lodge Reviews

Excellent rating
5.0
38 reviews Verified
%title%

%offer%

Reviews (38)
Michelle Blackwall
Michelle Blackwall
2024.04.18
I can't recommend Sabrina highly enough! Very thorough and helpful and genuinely goes out of her way to help you. Superb at her job. Thanks Sabrina.
Reply from The Mortgage Lodge 2024.04.20
Thanks for your kind words Michelle. We look forward to working with you again in future.
Oluwasegun Badmus
Oluwasegun Badmus
2024.04.06
Inna is a standout mortgage advisor, especially for visa holders in the UK. Her understanding, empathy, and persistence make her a top choice. She navigates complexities effortlessly and advocates fiercely for her clients' dreams. Inna is not just an advisor; she's a beacon of hope in the housing market. Thank you, Inna, for your unwavering support and dedication.
Reply from The Mortgage Lodge 2024.04.09
Thank you for your review Oluwasegun. We wish you the very best for your future and Inna looks forward to working with you again.
Olga Juchnevic
Olga Juchnevic
2024.04.05
I’d like to say thanks to Inna for what she did for me about the insurances. I had a cover with Zurich arranged by a different advisor and it was only when I came to Inna about my mortgage that she offered to review my policies and it turned out that some information on it was filled in incorrectly from the very beginning. After speaking to Zurich and asking them to amend the information I ended up with a hefty bill of just under £700 to pay to Zurich and on top of it my policy cancelled by them in error. Inna didn’t hesitate and understood my need to have a similar cover in place immediately (I have 4 children, a mortgage and other big commitments). After a few phone calls and meetings she found a great life insurance and serious illness cover for myself and my kids and it was just within my comfortable monthly spend (considering the cost of living these days). I feel super relieved and glad that I approached her with my issue! I’d highly recommend to speak to Inna – she is super passionate about what she does and it makes you feel safe and this is what I needed at the end of the day!
Reply from The Mortgage Lodge 2024.04.09
Thank you for your kind words Olga. We’re so pleased that Inna helped you with a solution and a great outcome for you and your family.
Julie Gohel
Julie Gohel
2024.03.23
I am so thankful to Ama Kaur for sorting my mortgage. She has been so knowledgeable and professional and I would highly recommend her. She is very easy to communicate and understanding about the situation and will work very hard to find you the best deal.
Reply from The Mortgage Lodge 2024.03.23
Thank you for your kind words and review Julie. We look forward to working with you again in future.
Meroz Arshid
Meroz Arshid
2024.03.19
Lee Grundy has been the best mortgage advisor I have ever come across in the industry. I want to say a big thank you for going the extra mile for me during your busy periods. Your continuous help & support made the process very easy. We started with an AIP end of December & had an offer by the end of January, this was satisfying to see as I was very nervous about all this. We then completed the property on March 15th. Lee Grundy explained the process very thoroughly to myself, without Lee's knowledge I don’t think I would have made it to the property market. I would very highly recommend Lee’s expertise & he has always gone over & beyond to answer my last-minute questions. I will recommend Lee to everyone & will always have Lee as my mortgage advisor as I plan to set up a portfolio of properties in the future.
Reply from The Mortgage Lodge 2024.03.19
Thank you for your kind words and review. Congratulations on your purchase. We look forward to working with you again in future.
Lola Bogdani
Lola Bogdani
2024.03.02
Inna was such a great help for us. Weve been trying to buy a house for 8 months and were not getting anywhere with our advisor. Our case wasn’t easy but Inna was very patient and explained everything to us in easy and simple terms. We prepared all the documents as she said and then applied for a mortgage. It was approved in 4 weeks. She also helped us with solicitors and we completed within 6 weeks after the mortgage was approved! We’re so happy to have our own house! I definitely recommend Inna if you want someone who cares to understand your situation.
Reply from The Mortgage Lodge 2024.03.23
Thanks for your review and kind words Lola. We wish you the very best in your home!
Eugenia Ganta
Eugenia Ganta
2024.02.23
We’d like to huge say thanks to Inna who helped us with our first remortgage. We didn’t understand what the best options were and our employment situation was a bit complicated. But Inna found a good option for us and we fixed the rate for 3 years. We were happy that she offered to review our rates between the original application and the start of the deal and she eventually changed the rate from 5.30% to 4.61% and we were pleasantly surprised to find out that this new deal saves us £3200 in the next 3 years which is a lot of money that can be spent on something else. Inna was always readily available on the phone, via text messages and emails and it made us feel very comfortable and cared for. We wouldn’t be able to do all of that without her. Thank you so much!!!
Reply from The Mortgage Lodge 2024.02.26
Thank you for your review and kind words. We wish you the very best in your future and look forward to helping you again.
Eugenia
United Kingdom | 2024.02.21
We’d like to huge say thanks to Inna who helped us with our first remortgage. We didn’t understand what the best options were and our employment situation was a bit complicated. But Inna found a good option for us and we fixed the rate for 3 years. We were happy that she offered to review our rates between the original application and the start of the deal and she eventually changed the rate from 5.30% to 4.61% and we were pleasantly surprised to find out that this new deal saves us £3200 in the next 3 years which is a lot of money that can be spent on something else.  Inna was always readily available on the phone, via text messages and emails and it made us feel very comfortable and cared for. We wouldn’t be able to do all of that without her. Thank you so much!!!  
Anita Mirovica
United Kingdom | 2024.02.16
Many thanks Inna for your help and hard work. We are very happy with your service. Would like recommend you to everyone who want buy a property. Thank you for everything. Wish you all the best and again want say Thank You

Date of experience: 21 December, 2022
Reply from The Mortgage Lodge 2024.02.16
Dear Anita, we're thrilled to hear you had a positive experience with Inna! Your recommendation means a lot to us. Thank you for your kind words. Best wishes!
Hammoud Dahdouh
Hammoud Dahdouh
2024.02.15
I highly recommend Sabrina for her exceptional professionalism, communication, and helpfulness throughout the mortgage process. She was incredibly knowledgeable, guiding me every step of the way with clear and prompt communication. Her attention to detail and willingness to address all my concerns made the entire experience seamless and stress-free. I am grateful for her expertise and dedication. Once again, thank you Sabrina for your outstanding service!
Reply from The Mortgage Lodge 2024.02.16
Thank you for your kind words Hammoud. We wish you the very best in your future and look forward to assisting you again.
Laura Hardy
Laura Hardy
2024.02.15
After 2 failed mortgage applications due to me being an agency nurse I looked to the help of a mortgage advisor. I can’t thank Colin enough for all his work. From how quick he was able to find a lender that would accept my circumstances, to working around my night shifts when sending responses/updates. Every single stage was explained in clear detail and we was kept in the loop throughout. I highly recommend Colin for his work, I’ve already mentioned his name to my fellow agency nurses when they start house hunting! Thanks again Colin!!
Reply from The Mortgage Lodge 2024.02.15
Thank you Laura for your brilliant feedback. We wish you the very best for your future and thank you for your service.
Brannon R
Brannon R
2024.02.05
Fantastic service from start to finish always willing to go above and beyond, constant updates, switching to better rates, quick responses. Couldn't ask for more from an advisor. Would use again and will recommend to family & friends in the future Thank you for all your help Sabrina
Reply from The Mortgage Lodge 2024.02.07
Thank you for your feedback Brannon. We look forward to supporting you again in future and wish you the very best in your home.
Claudine Fletcher
Claudine Fletcher
2024.01.17
Incredible service. Inna has gone above and beyond to help me get a mortgage. Through every stage, she has been very thorough, and everything was always clearly explained. It has been a bit of a roller coaster, but Inna never gave up. I would never have made it without her. Would 100% recommend her services.
Reply from The Mortgage Lodge 2024.02.07
Thank you for your kind feedback Claudine. We wish you the very best for your future and look forward to supporting you again.
Anna Maria Melnic
Anna Maria Melnic
2024.01.15
We are very thankful for Lyukshina Inna's professional, responsive, and honest assistance with the whole mortgage process from beginning to end. She made herself available to us via any method of our choice - email, or cell phone, which we appreciated and took advantage of. Inna even stayed in touch with us during her holidays, we are grateful for all of Inna's work she devoted us to purchasing our property. She also offered us very good insurance within our budget, we are very happy and delighted. Huge Thank you!
Reply from The Mortgage Lodge 2024.01.16
Thank you for your kind words and review for Inna. We wish you the very best in your home and look forward to speaking to you again in the future.
Patrycja M
Patrycja M
2024.01.10
I can't praise our mortgage broker, Sabrina, enough for her excellent service from the very first phone call. Sabrina is incredibly professional, knowledgeable, and understanding. What sets her apart is her exceptional patience, which proved invaluable during the house purchase, especially given ongoing issues with the sale. Her help was crucial in successfully completing the house purchase. I highly recommend her services and am confident we'll turn to her expertise in the future. In addition to handling our mortgage, Sabrina efficiently assisted us with life cover and building insurance. Her responses were consistently quick, and she went above and beyond by reaching out, even during her annual leave. Truly appreciated!
Reply from The Mortgage Lodge 2024.01.16
Thank you for your kind words and review for Sabrina. We wish you the very best in your new home and look forward to advising you again in the future.
Irina Linecka
Irina Linecka
2024.01.02
We recently had our mortgage with The Mortgage lodge couldn’t recommend more. Lee Grundy was fantastic during whole time very supportive and made our dream to come true. I was very much in doubts that with our commitments we will be able to get mortgage offer. Thanks to Lee and his professional support mortgage application went very smoothly and got our mortgage offer just in one week time since submitting. Lee was able on our behalf answer all lender questions so we didn’t even have to worry. Also he offered for us very good insurances coverage within our budget and gave us feeling to be protected if anything happens in the future.So for now we just moved in our own first family home and very happy. Highly recommend Lee Grundy thank you very much you are brilliant and we are definitely will work with you again in the future.
Reply from The Mortgage Lodge 2024.01.03
Thank you for your kind words and feedback Irina. We wish you the very best in your new home and look forward to supporting you again in the future.
Abbey Winterburn
Abbey Winterburn
2023.12.23
Highly recommend using The Mortgage Lodge, nothing was too much trouble! Sabrina’s service was absolutely exceptional and every stage of the process was clearly explained and all options presented. Sabrina is incredibly knowledgeable and put us at ease through what could be a very daunting process. We will definitely be back next time!
Reply from The Mortgage Lodge 2024.01.03
Thank you for your kind feedback Abbey. We wish you the very best in your new home and look forward to working with you again in the future.
Lewis Ohare
Lewis Ohare
2023.11.20
One word to say for these guys and that word is bloody FANTASTIC Initially spoke to Sabrina a while ago who then put me on to Alan cave who then spoke to me about mortgages etc Alan is a saint , extremely helpful , always there to reply to any questions you may have regarding the mortgage your going for and anything else that is possible in the process . He first offer he was able to get me was more then I even needed to borrow and way more then what I thought I would get I’m 28 years old and haven’t made the best of choices in life up to a couple of years ago but getting in touch with Alan and Sabrina was probably the best choice I have made I am now going through the process of buying a house and solicitors are going through the process To Alan and Sabrina @ the mortgage lodge thank you guys ! Would give 10 stars if I could
Reply from The Mortgage Lodge 2023.11.20
Thank you for your kind review and words Lewis. Congratulations on your home purchase, we wish you many years of happiness and Alan looks forward to supporting you again in the future.
A Khan
A Khan
2023.11.18
I cannot say enough good things about Sabrina! From the moment I reached out for mortgage advice, she has been an absolute gem. Her friendly and caring nature put me at ease throughout the entire process as a first time buyer. Not only did she provide invaluable guidance, but she also went above and beyond to ensure that I understood all my options. I am truly grateful for her expertise and highly recommend Sabrina to anyone in need of mortgage assistance. She is a true professional who genuinely cares about her clients. Thanks a million :)
Reply from The Mortgage Lodge 2023.11.20
Thank you for your kind review Anam. It was a pleasure to work with you for your home purchase. We wish you the very best in your home and look forward to speaking to you again soon.
Lucy Payne
Lucy Payne
2023.10.12
Exceptionally efficient, affective and professional service! I’ve couldn’t been more impressed with the speed Colin Gill worked at and how how fastidious Colin was with ensuring I got the best possible rate and outcome. I would recommending this service to anyone considering obtaining a mortgage.
Reply from The Mortgage Lodge 2023.10.12
Thank you for your kind review Lucy. We wish you the very best in your new home.