I have to give 1 Star because 0 Star option is not there,
Bike Maintainance 0 Star
Bike Machanic is new, So no knowledge
Bike Washing is making fool
Things was in quotation only, Not execute.
I really waste my Rs.2099
Worst service, Worst machanic
If you have extra money and & you have to do passing you time,Then only take risk to visit.
I dont know about their managment agenda to open this Bike & Car servicing shop,May their moto has good but executer are extremly pathetic and employee mindset people.in short my bike has good before giving them.aftr serving is making some disturbing noise is coming from chain sprockets.
Never ever visit again to so called š” "THE MACHANIC"
Highly NOT RECOMMENDED š
Experience is good. But
The car wash staff damaged my interior gloss black part with a scratches while vacuuming deliberately harsh manner. The manager and team is unresponsive towards it, i advice to keep check on your vehicles while they are serviced rather than chilling.
Excellent service and attention to detail! The team at the garage was professional, honest, and did a great job on my car. Highly recommend for reliable and efficient car servicing.
Very untrained professionals. Couldnāt properly fix my brakes. Brake lever became spongy after new pads were installed and when i told them about this problem they said the pads are new so thats why it is happening. Ultimately i knew that was not the problem and went to another garage shop and they fixed the problem in 10 mins. āThe Mechanicā installed some cheap class brake pads for my bike R15 which was not at all suitable for my bike. The brakes were so cheap it couldnāt handle the pressure of such a high-speed bike.
Secondly, very slow people working here. Gave my bike at around 1pm and received it after 7pm just for a brake pad change, washing and chain set inspection. 6 hours for this? Iāll tell you why.
The guys working here are very slow. Half of the time they are talking and gossiping with each other. Having lunch at around 3pm and with their own pace. And also disappearing sometimes.
And also if a new bike comes in they will start handling that bike and forget that they were working on your bike. This was my impression and experience here.
Also Emailed them for this issue havenāt got a reply yet.
Iām writing this with deep frustration and disappointment.
I received a call from a representative named Sushma from The Mechanic, aggressively pitching their car servicing package. As I was genuinely in need of a service, I decided to go ahead with a basic car service, including a wash and interior polishing.
Both Sushma and her colleague Minal assured me that the entire processāwashing, polishing, and servicingāwould take about 2 to 3 hours, which sounded reasonable.
However, to my complete shock, I received a call barely an hour later saying the entire job was done and the car was ready for delivery. How is it even possible to complete servicing, washing, and polishing so quickly? Naturally, I was skeptical. I raised this with multiple team members from The Mechanic, and each one tried to reassure me that the work was done thoroughly.
But when the car was delivered, it was obvious the polishing hadnāt been done at all. I immediately shared video and photo evidence with three different people from the company. Unsurprisingly, no one has bothered to respond since.
This is the kind of experience you can expect from The Mechanicāall promises until payment is made. After that, they disappear. Zero accountability. Zero response.
I strongly advise others not to fall for their misleading claims. Their service is unreliable, unprofessional, and frankly, a waste of your time and money.
Weāre truly sorry to hear about your recent experience with us, and we completely understand your frustration.
First and foremost, we sincerely apologize if our service did not meet your expectations. We take full responsibility for the situation, especially regarding the polishing and overall quality of cleaning you received.
Upon reviewing the timeline, we realize your vehicle came in closer to our workshopās closing hours. In our effort to complete the job on time, we may have rushed the process, particularly the finishing touches like polishing and cleaning. That was a mistake on our part, and we completely own it.
We want to assure you that this is not the standard we aim to maintain at The Mechanic. Our team has since spoken with you and offered a complimentary wash to make up for the inconvenience caused.
We genuinely value your feedbackāit helps us improve. Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
Went here for a car wash and polishing service. Itās a nice and affordable place ā the cleaning and polishing were done properly, and I was really happy with the results. The service was completed in just about an hour, which was super convenient. Overall, a smooth and satisfying experience!
Today I had free time so I took my bike to the mechanic service centre, here I met an executive named Ashish, he told me everything about my bike and serviced my bike in a very good manner and my servicing was done here at a very low cost, my experience was very good šÆ, thanks to the team mechanic ...š
Recently serviced my xpulse 200 4v,
Explained bike problems.. team quickly rectified and resolved the issue.
Time taken 2 days for servicing, but overall good experience.
Highly recommend.
Best wishes to The mechanic team.
Hello Mumbaikars! I just had my Kawasaki Versys 650 detailed at The Mechanic, and I'm incredibly impressed with their service ā my bike looks brand new! I also loved their on-site cafe where I could relax, enjoy hygienic food, and play games while my bike was being worked on. Having already experienced their amazing workshop in Thane, I highly recommend them for their excellent service and reasonable new customer offers. I'll definitely be back for my next bike servicing!"
Verified Company
