The Laundry Wizard Reviews

Thank you so much for the 5-star review! We’re glad you found The Laundry Wizard clean, affordable, and straightforward — that’s exactly what we aim for. We’ll pass your kind words along to Jennifer; she will appreciate hearing that the wash card setup went smoothly.
Our machines are kept current and well-maintained so every load comes out right. Lots of options here (self-serve, wash & fold, pickup & delivery, dry cleaning, and more) — thelaundrywizard.com has the full list.
Hope to see you again soon!

Thank you so much for the 5-star review! We really appreciate you using our laundry pickup and delivery service each week from Ridgefield. We’re pleased to hear that you’re enjoying having everything sorted and folded. Thanks for the recommendation — we look forward to taking care of your laundry for you.

We’re sorry you had a bad experience. The person named in this review has not worked at The Laundry Wizard for over two weeks, and we have a zero-tolerance policy for the conduct described. That is not how we treat customers during business hours.
Please contact us directly at the store or through our website so we can look into what happened and make it right. We hope to see you again.

Thank you so much! Crystal will be happy to hear that — she really does go the extra mile. We appreciate you taking the time to share it. Hope to see you again soon at The Laundry Wizard!

Thank you so much — this is one of the nicest reviews we’ve ever received. We’re thrilled the whole shop felt spotless and bright, and that Crystal could help you get settled. She really does love the job, and we’re lucky to have her. We’re also glad the comforter, duvet, and mattress pad fit so well and came out at a fair price.
It means a lot that you’d come back even with laundry at home, and that you’re already telling friends. We’ll be glad to see you again at The Wizard.

Thank you so much for the kind review! We’re so glad the machines ran well and that the shop felt clean and well cared for. Crystal will be thrilled to hear this — she’s wonderful, and we’re lucky to have her. We can’t wait to see you again soon!

Thank you so much for the kind review! We’re so glad Heather was there to help on your first visit — she really does know those machines inside and out. It’s always a little confusing the first time if you’re used to washing at home, so we’re happy she could get you pointed in the right direction and show you how the card works.
We’re also glad the place and machines felt clean. That’s something we work hard on every day. We’d love to see you again next time you need to do laundry!

Thank you so much! We’re really glad you always feel well taken care of when you come in — that’s exactly what we aim for. We appreciate you taking the time to leave a review and look forward to seeing you again soon!

Thank you for taking the time to share your feedback. We’re sorry the experience didn’t meet your expectations.

Our dryers are designed to be very efficient and reach high heat — 20 minutes on high is typically all that’s needed to fully dry a load, and many loads finish in less time unless you adjust the dryer temperature. We also offer five different washer sizes so customers can choose the machine that best matches their load. Based on the items you described (mostly lighter pieces with just a towel and jeans), a 4-load washer ($7) would likely have been more than sufficient. The large washer you used starts at a base price of $10.00 here, while the comparable large washer at the location you mentioned starts at $10.99.

Our staff is not only friendly, but also very knowledgeable and happy to help with any questions or needs you may have. We’d love the chance to assist you next time — please stop by and one of our team members will gladly recommend the right-sized washer and dryer settings for your load so you get the best results and value. We hope to see you again.

Thank you so much for the wonderful 5-star review! We’re happy to hear our employee was friendly, helpful, and made your visit enjoyable. It’s great to know you found the store clean and peaceful, and that our newer machines worked well for you. We truly appreciate your kind words and look forward to seeing you again!

Thank you so much for the wonderful 5-star review! We’re happy to hear you found our store clean, the machines large and reliable, and our staff incredibly kind, helpful, and down-to-earth. We look forward to seeing you next week — thank you for choosing us!

Thank you so much for the kind 5-star review! We’re thrilled you found our store spotless and that our staff was helpful and friendly. It’s wonderful to hear your garage is finally free of those washable rugs — glad we could help you cross that off the list. We truly appreciate the recommendation and look forward to seeing you again!

Thank you so much for the wonderful 5-star review! We’re thrilled to hear your laundry came back immaculate and that you enjoyed our quilting dry cleaning as well. It means a lot that you noticed our clean premises, friendly team, great value, and the care we put into our wash & fold service.
A special thank you to Crystal and the whole team for delivering such a great experience. We truly appreciate your kind words and safe travels back to Australia!

Thank you for the review. Perfection is exactly what we aim for at The Laundry Wizard, so we’re sorry if your visit didn’t feel that way. We’d love the chance to understand what happened and make it right. Please reach out to us directly or stop by anytime.

Thank you so much for the kind words! We’re really glad we could step up and help your business, even outside our usual service area. Mike will be happy to hear you appreciated working with him — he (and the whole team) take a lot of pride in going the extra mile when it matters. We truly value the relationship and look forward to continuing to support you.

Thank you so much! We’re really glad we could help with your rush request for the tablecloths and get everything back to you on time. Heather will be thrilled to hear the kind words — she takes a lot of pride in making sure things are handled carefully and with clear communication. We truly appreciate you trusting us, and we’re looking forward to working with you again.

Thank you so much Michael for the kind words! We’re happy Crystal was able to help you with the machines and that you had a pleasant visit while waiting. It’s always great to hear that our team made someone’s laundry day a little easier (and more enjoyable). We appreciate you choosing The Laundry Wizard and hope to see you again soon!

Thank you so much Derek for the wonderful review! We’re thrilled you found the facility clean, modern, and a step above others you’ve tried. A huge shout-out to Heather—she’ll be so happy to hear that her help made your experience great. We’re also glad the delivery service worked out smoothly for you. Thanks for choosing The Laundry Wizard—we truly appreciate it and look forward to seeing you again!

Thank you so much for this incredibly kind review! We’re truly honored that our pickup & delivery service has made such a positive difference in your daily life. It means the world to us that you feel listened to and cared for—our team (including the little delivery helper!) takes that to heart every single time. We’re so glad the clothes come back neatly folded, fresh, and just the way you like them. Thank you for trusting The Laundry Wizard and for choosing us. We’re grateful to be part of making things a little easier for you!