The Laundry Wizard

The Laundry Wizard Reviews

Excellent rating
4.9 | 194 reviews
Trustindex Verified Company
The Laundry Wizard
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Reviews

Trustindex 4.9 | 194 total
182 pcs
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Benjamin Cripps
Benjamin Cripps 2026.09.27
Clean, affordable, straightforward laundromat in a good part of town. It appeared that all the machines were relatively newer too! Jennifer was really helpful getting my wash card set up. They have lots of options so check the website for offerings!
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Reply from The Laundry Wizard 2026.09.27
Thank you so much for the 5-star review! We’re glad you found The Laundry Wizard clean, affordable, and straightforward — that’s exactly what we aim for. We’ll pass your kind words along to Jennifer; she will appreciate hearing that the wash card setup went smoothly.
Our machines are kept current and well-maintained so every load comes out right. Lots of options here (self-serve, wash & fold, pickup & delivery, dry cleaning, and more) — thelaundrywizard.com has the full list.
Hope to see you again soon!
Trina
Trina 2026.09.23
I’m on Ridgefield and the service has been great. Sorted and folded. Highly recommend.
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Reply from The Laundry Wizard 2026.09.23
Thank you so much for the 5-star review! We really appreciate you using our laundry pickup and delivery service each week from Ridgefield. We’re pleased to hear that you’re enjoying having everything sorted and folded. Thanks for the recommendation — we look forward to taking care of your laundry for you.
Hadley Harmon
Hadley Harmon 2026.09.13
Horrible interaction with one of the staff name tag said “Cori” stunk of vodka and was extremely rude to me and told me to leave when I was there during work hours. She needs to be fired yesterday
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Reply from The Laundry Wizard 2026.09.14
We’re sorry you had a bad experience. The person named in this review has not worked at The Laundry Wizard for over two weeks, and we have a zero-tolerance policy for the conduct described. That is not how we treat customers during business hours.
Please contact us directly at the store or through our website so we can look into what happened and make it right. We hope to see you again.
Jacob Lein
Jacob Lein 2026.09.09
Crystal was super helpful. Best customer service.
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Reply from The Laundry Wizard 2026.09.14
Thank you so much! Crystal will be happy to hear that — she really does go the extra mile. We appreciate you taking the time to share it. Hope to see you again soon at The Laundry Wizard!
Diane Bernel
Diane Bernel 2026.09.06
I’ve never been in such a great mood after having been to the laundromat! Everything, and I mean, everything, was spotless and bright. The washers. The dryers. The tables. The floor. chairs. The office. The windows. Unbelievable! Crystal, the on-site employee in charge, helped me get acclimated. I washed Queen sized lightweight comforter from IKEA, a duvet cover and medium weight mattress pad for $10.50, all in one machine! Plenty of room. The dryer was about $5.00, also with ample space. I sure appreciate a person who likes their job, is knowledgeable, efficient, patient and likes people. Chrystal also speaks well of the owners. I hope that they read this and reward her accordingly. I have a pretty nice, large laundry facility in my apartment building. But, I am fairly certain that I will return to the Wizard for more than just my large and bulky items. I have already begun to tell my friends about the Wizard laundromat. What a great day!
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Reply from The Laundry Wizard 2026.09.08
Thank you so much — this is one of the nicest reviews we’ve ever received. We’re thrilled the whole shop felt spotless and bright, and that Crystal could help you get settled. She really does love the job, and we’re lucky to have her. We’re also glad the comforter, duvet, and mattress pad fit so well and came out at a fair price.
It means a lot that you’d come back even with laundry at home, and that you’re already telling friends. We’ll be glad to see you again at The Wizard.
Libby Skalisky
Libby Skalisky 2026.09.05
This was one of the best laundromat experiences I've ever had! The machines worked quickly and effectively, the entire shop was clean and well taken care of! We met Crystal who was absolutely amazing- super kind and ready to help at a moment's notice. Thank you, we can't wait to use this service with them again!
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Reply from The Laundry Wizard 2026.09.08
Thank you so much for the kind review! We’re so glad the machines ran well and that the shop felt clean and well cared for. Crystal will be thrilled to hear this — she’s wonderful, and we’re lucky to have her. We can’t wait to see you again soon!
Tahjane Harrison
Tahjane Harrison 2026.09.03
I came to wash my clothes for the first time at a laundromat, normally I wash them at home. I didn’t know what I was doing lol, but Heather was so helpful, I put my clothes in wrong machine and she helped me choose the right one and showed me how to get card to start the washer. The place is clean and so are the machines. I will definitely come back
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Reply from The Laundry Wizard 2026.09.04
Thank you so much for the kind review! We’re so glad Heather was there to help on your first visit — she really does know those machines inside and out. It’s always a little confusing the first time if you’re used to washing at home, so we’re happy she could get you pointed in the right direction and show you how the card works.
We’re also glad the place and machines felt clean. That’s something we work hard on every day. We’d love to see you again next time you need to do laundry!
Vince Williams
Vince Williams 2026.09.03
Excellent service. Always helpful and considerate
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Reply from The Laundry Wizard 2026.09.04
Thank you so much! We’re really glad you always feel well taken care of when you come in — that’s exactly what we aim for. We appreciate you taking the time to leave a review and look forward to seeing you again soon!
Brian
Brian 2026.08.30
Not impressed. At all. $10.50 for a large load. No extra rinse. Normal wash cycle. $2.00 for 20 minutes sounds good until you open the dryer with 2 minutes left on the cycle and it's just warm, most definitely NOT hot in any universe. Two tshirts, three socks, and a microfiber eyeglass cloth were damp. Read that last item again that was damp. The only two heavy items was a towel and a pair of jeans, everything else was sheets, tshirts, socks, pajama pants, and a few pairs of shorts. Unacceptable. The place is clean and staff is friendly, wouldn't call them great which is totally fine. I went to a place at the mall last week on Vancouver Mall Drive. I thought they were expensive at like $7 and change for a large load. $1.85 for a dry cycle there and the same exact load was HOT and 100% dry. Plus... they have the most overqualified attendant I've ever met who was ridiculously nice. I'm just going to go back to them. Now I've got like $7 left on a card which is worthless for me.
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Reply from The Laundry Wizard 2026.08.24
Thank you for taking the time to share your feedback. We’re sorry the experience didn’t meet your expectations.

Our dryers are designed to be very efficient and reach high heat — 20 minutes on high is typically all that’s needed to fully dry a load, and many loads finish in less time unless you adjust the dryer temperature. We also offer five different washer sizes so customers can choose the machine that best matches their load. Based on the items you described (mostly lighter pieces with just a towel and jeans), a 4-load washer ($7) would likely have been more than sufficient. The large washer you used starts at a base price of $10.00 here, while the comparable large washer at the location you mentioned starts at $10.99.

Our staff is not only friendly, but also very knowledgeable and happy to help with any questions or needs you may have. We’d love the chance to assist you next time — please stop by and one of our team members will gladly recommend the right-sized washer and dryer settings for your load so you get the best results and value. We hope to see you again.
Stephanie (StephanieSparkles88)
Stephanie (StephanieSparkles88) 2026.08.28
Super awesome. Employee was super friendly and nice and helpful. Inside was clean and peaceful. Machines newer and worked well. Thank you.
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Reply from The Laundry Wizard 2026.08.31
Thank you so much for the wonderful 5-star review! We’re happy to hear our employee was friendly, helpful, and made your visit enjoyable. It’s great to know you found the store clean and peaceful, and that our newer machines worked well for you. We truly appreciate your kind words and look forward to seeing you again!
Elitza Day
Elitza Day 2026.08.26
Clean, large machines, incredibly kind and helpfu,l down to earth staff, I'll be back next week. Thank you so much!
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Reply from The Laundry Wizard 2026.08.31
Thank you so much for the wonderful 5-star review! We’re happy to hear you found our store clean, the machines large and reliable, and our staff incredibly kind, helpful, and down-to-earth. We look forward to seeing you next week — thank you for choosing us!
Korey Wilder
Korey Wilder 2026.08.23
Spotless inside and staff was incredibly helpful and friendly. Garage is now free of washable rugs...been putting it off too long. Highly recommend!
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Reply from The Laundry Wizard 2026.08.24
Thank you so much for the kind 5-star review! We’re thrilled you found our store spotless and that our staff was helpful and friendly. It’s wonderful to hear your garage is finally free of those washable rugs — glad we could help you cross that off the list. We truly appreciate the recommendation and look forward to seeing you again!
Christian Tredrea
Christian Tredrea 2026.08.23
"Incredible service! My laundry came back immaculate, and the added bonus is that they do amazing quilting dry cleaning as well. The premises and equipment are spotless, and the team is super friendly. Very well priced, great value for money. Wash and fold service, always on time, beautifully sorted and folded. A huge thank you to Crystal and the wonderful team for such an exceptional experience!"
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Reply from The Laundry Wizard 2026.08.24
Thank you so much for the wonderful 5-star review! We’re thrilled to hear your laundry came back immaculate and that you enjoyed our quilting dry cleaning as well. It means a lot that you noticed our clean premises, friendly team, great value, and the care we put into our wash & fold service.
A special thank you to Crystal and the whole team for delivering such a great experience. We truly appreciate your kind words and safe travels back to Australia!
Lanell Wells
Lanell Wells 2026.08.21
Perfection!
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Reply from The Laundry Wizard 2026.08.21
Thank you for the review. Perfection is exactly what we aim for at The Laundry Wizard, so we’re sorry if your visit didn’t feel that way. We’d love the chance to understand what happened and make it right. Please reach out to us directly or stop by anytime.
S.A.L.
S.A.L. 2026.08.12
I've spoken with Mike many times, and he has always been wonderful to work with. The Laundry Wizard went above and beyond for our business, even going outside their normal service area to help us when no one else was willing to. Their willingness to accommodate us and excellent service really stood out. I truly appreciate Mike and the rest of the team at The Laundry Wizard and highly recommend their services above anybody else in the Vancouver WA area.
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Reply from The Laundry Wizard 2026.08.14
Thank you so much for the kind words! We’re really glad we could step up and help your business, even outside our usual service area. Mike will be happy to hear you appreciated working with him — he (and the whole team) take a lot of pride in going the extra mile when it matters. We truly value the relationship and look forward to continuing to support you.
Daniel Blanchard
Daniel Blanchard 2026.08.11
Can’t say enough good things about Laundry Wizard! I came to them with a rush request to clean 30+ tablecloths and they delivered on time, with meticulous care, and had constant communication. Heather was amazing and handled a small internal mishap - 12/10 service and quality. I will be a repeat customer.
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Reply from The Laundry Wizard 2026.08.14
Thank you so much! We’re really glad we could help with your rush request for the tablecloths and get everything back to you on time. Heather will be thrilled to hear the kind words — she takes a lot of pride in making sure things are handled carefully and with clear communication. We truly appreciate you trusting us, and we’re looking forward to working with you again.
Gage A.
Gage A. 2026.08.06
Trustindex Verified
Feels clean, & good selection of washers for different size loads. Uses a card system too so no need for quarters. The washers are kinda pricey but the dryers are cheap so it levels out.
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Michael Dittbrenner
Michael Dittbrenner 2026.08.03
Crystal at the Laundry Wizard was super friendly as well as helpful showed me how to use the updated laundry machines and engaged with some nice conversation while waiting for my clothes to dry.
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Reply from The Laundry Wizard 2026.08.04
Thank you so much Michael for the kind words! We’re happy Crystal was able to help you with the machines and that you had a pleasant visit while waiting. It’s always great to hear that our team made someone’s laundry day a little easier (and more enjoyable). We appreciate you choosing The Laundry Wizard and hope to see you again soon!
Derek Shaffer
Derek Shaffer 2026.08.01
What a great experience. I have been to many laundromats and have never been to a nicer facility. Everything is state of the art and the staff is amazing. I even had my laundry delivered back to my house. Heather was the nicest and most helpful person what a great experience.
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Reply from The Laundry Wizard 2026.08.04
Thank you so much Derek for the wonderful review! We’re thrilled you found the facility clean, modern, and a step above others you’ve tried. A huge shout-out to Heather—she’ll be so happy to hear that her help made your experience great. We’re also glad the delivery service worked out smoothly for you. Thanks for choosing The Laundry Wizard—we truly appreciate it and look forward to seeing you again!
Katelyn Andersen
Katelyn Andersen 2026.07.31
I have a disability that makes it difficult to do everyday chores. I use their delivery services. I love it!!! Not only are the crew everlastingly kind and humble, but they actually listen and care. The clothes are always neatly folded and squeaky clean. (And they hang out flannels!) No strong scented stuff, just clean and fresh. They are always on time and the delivery man (and mini delivery girl!) are so sweet. This service has made our lives all the better, it's so nice to always have a set of clothes clean and fresh to put on. Choose this laundry service over the others in the area! (I've tried a few and these guys are the best in my opinion.)
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Reply from The Laundry Wizard 2026.08.04
Thank you so much for this incredibly kind review! We’re truly honored that our pickup & delivery service has made such a positive difference in your daily life. It means the world to us that you feel listened to and cared for—our team (including the little delivery helper!) takes that to heart every single time. We’re so glad the clothes come back neatly folded, fresh, and just the way you like them. Thank you for trusting The Laundry Wizard and for choosing us. We’re grateful to be part of making things a little easier for you!

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