The Fashion Station

www.thefashionstation.in

The Fashion Station Reviews

Good rating
4.2
2206 reviews Verified
The Fashion Station
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Reviews ( 2206 ) 4.2

Ayesha Qadir
2024.07.26 2024.07.26 | India
Shop More I had placed 6 prepaid orders in June. Out of these 4 were delivered on time and 2 were delayed by a week. But after seeing the Quality of the products I am very happy. Will shop more.
Reply from The Fashion Station 2024.07.26
We're delighted to hear you're happy with the product quality, Ayesha. Apologies for the delays, and thank you for your understanding. We look forward to serving you again soon.
Nazia
2024.07.26 2024.07.26 | India
Fraud website They are running a scam. I had placed 2 orders( no 970309 and 987259) in the last week of April worth around 8000 Rs. till date i have dropped them around 20 emails and hundreds of whatsapp messages regarding my orders but these people are pathetic. Their customer care hasn’t responded even once. Their phone bells ring and disconnect. And most of the times it tells “ this no doesnt exist”. What do i do now? I am going to file a legal case against this website. Believe me , all the positive reviews about this website are fake.
Reply from The Fashion Station 2024.07.26
Nazia, I'm truly sorry to hear about your experience. Please contact our customer service team to resolve your issue promptly. We want to make this right for you.
Rumela Ganguly
2024.07.26 2024.07.26 | India
Order id 1005903. It was ordered on 30th jun. and I haven’t received my suit. Fraud company
Reply from The Fashion Station 2024.07.26
Rumela, we're sorry for the delay with your order. Please contact our customer service so we can resolve this issue promptly.
Misbah
2024.07.26 2024.07.26 | India
FRAUD I placed 2 orders in March 2024.My order number 959427 and order number 957552. Neither have I received the product nor refund. Their customer care number does not get connected nor do they reply on WhatsApp. There is no response for my mails. They are big time frauds.
Reply from The Fashion Station 2024.07.26
Misbah, we're truly sorry for the inconvenience. Please contact our customer service directly to resolve your issue immediately.
Sheeba
2024.07.26 2024.07.26 | India
Pathetic customer support I had placed order for 3 suits in June and since then I have been repeatedly asking for delivery or refund but you are not responding and not even picking up phone calls .This is highly disgusting and I will never shop in future from these people.
Reply from The Fashion Station 2024.07.26
Hi Sheeba, I’m sorry for your experience. Please contact our customer service team to resolve the issue. We aim to address this promptly for you.
Shabbir Ali
2024.07.25 2024.07.25 | India
buying using fashionstation is very easy the best thing about them is their customer services which is very Important. if you exchange or return any article they have proper and easy way to do that. 10/10 for their customer service and one of my orders were late sue to the designer and fstn updated me on daily basis Thank you fashion station
Reply from The Fashion Station 2024.07.25
Thank you, Shabbir! We're delighted to hear you had such a positive experience with our customer service and appreciated the updates. Your feedback means a lot to us!
Sana Majumdar
2024.07.25 2024.07.25 | India
Great Experience Excellent Products Good quality fabric, stylish and trendy designs, beautiful embroidery and reasonable prices is what differentiates thefashionstation.in from its competitors. I love all the dresses I ordered. They are so beautiful just as they are in the pictures on their website. The tailoring and fitting is also just perfect. A smooth transaction, efficient shipping, fast delivery and excellent customer service are the key features a customer looks for when shopping online and the Fashion Station advanced web portal takes care of them. I am overall very happy with the entire great shopping experience I had at the Fashion Station . Looking forward to do my regular shopping at thefashionstation.in Thank you for providing this great quality service and pls continue to do so.
Reply from The Fashion Station 2024.07.25
Thank you, Sana! We're thrilled you loved the dresses and had a smooth shopping experience. Your kind words mean a lot to us. We look forward to serving you again soon!
Shafiqa
2024.07.25 2024.07.25 | India
Refund and response to emails pls I had placed an order in Feb 2024, didn't received it. The refund for the same was initiated but I haven't still recieved my refund yet, it's been a month. My order id is #942586. Pls do the needful. Also your customer serive is terrible. No response whatsoever. I hope I will receive an answer this time.
Reply from The Fashion Station 2024.07.25
Hi Shafiqa, I'm really sorry for the inconvenience. Please contact our customer service so we can resolve your refund issue as soon as possible. Thank you for your patience.
Neha Irfan Shaikh
2024.07.25 2024.07.25 | India
Order number 946800 There is no live chat option at your website. Please tell me the steps how to reach live chat option. There is only contact support button and that directly ho for WhatsApp that is not responding
Reply from The Fashion Station 2024.07.25
Neha, we're sorry for the inconvenience. Please contact our customer service for immediate assistance or visit our website's help section for more options. Thank you for your patience.
shahnaz khan
2024.07.25 2024.07.25 | India
Worst customer service Your reply was to contact your customer service manager directly. Can you please send the number? Your customer care numbers in your website do not respond at all.
Reply from The Fashion Station 2024.07.25
Shahnaz, I'm genuinely sorry for the frustration. Please reach out to our customer service through the live chat feature on our website, which is monitored closely. Your concerns are important to us.
Fatima
2024.07.25 2024.07.25 | India
Fraud.. scam…cheaters.. I ordered in feb 2024. And a big amount of 81,000. Only partial order of 9,000 was shipped and rest till date is pending. They are not responding on any customer care and nodal office number is also not answered and nor is he replying to any messages. I thought they were a trusted brand but this has been an eye opener. They are big scammers. After the order they just disappear. So harassing and frustating.still looking ways to recover this big amount. First they deliver your orders on time ,build trust and then when i placed such a big order..they just dont reply… frauds.. Please be ware and dont order from them
Reply from The Fashion Station 2024.07.25
Fatima, we're sorry to hear about your experience. This is unacceptable and not the service we aim to provide. Please contact our customer service so we can resolve this issue promptly.
Mahi Khan
2024.07.24 2024.07.24 | India
I have shopped from the fashionstation multiple times but never faced any issue except from last order my delivery was delayed but customer service was very quick to deliver myorder right before I needed it before my friends wedding.
Reply from The Fashion Station 2024.07.24
Thank you, Mahi! We’re glad our customer service could assist with your delivery in time for the wedding. We appreciate your understanding and continued support.
Arifa syed
2024.07.24 2024.07.24 | India
SCAM REFUND WILL NEVER BE DONE Writing review third time however finally I got to speak with sujata on 16th of june for my orders of about 10700/- which was placed in May and a refund of order placed in April...what she said is to contact after Muharram as the staff is on leave....then when I called he and messaged on 22nd June calls were not picked and no response to message later on 23rd June she picked my call and said they have not received the catalogues from the designers as soon as they get they will ship the order....and about the refund she said the owner of fashion station has got heart attack and he is on bed rest .....the person who is concerned about the job to do refunds to people has resigned.... now again she has told me to call next Monday...they are however not ready to refund nor they have the suits ready with them to ship THIS IS A BIG SCAM ... however we have lost our money which we will not get my concern is if anybody can do something to block the website so that no other people loose their money ....
Reply from The Fashion Station 2024.07.24
Arifa, we're truly sorry for this frustrating experience. Please contact our customer service directly so we can resolve this issue promptly. We understand your concerns and are here to help. Thank you for your patience.
Arfez Incorporated
2024.07.24 2024.07.24 | India
Fraud. They steal money and run away Frauds. Please stay away. No response from +91 89293 88388, +91 98918 91842, +91 93158 08075, +91 99909 68786 Placed a ₹14,000 order on June 18. No update. Nobody is picking the phone either.
Reply from The Fashion Station 2024.07.24
Arfez, we apologize for your experience. Please contact our customer service directly to resolve this issue. We assure you it will be addressed promptly.
Shakib Akhtar
2024.07.24 2024.07.24 | India
Un familiar Response Before today, I have never experienced such an overwhelming feeling. Very worst service still not resolve also not getting any response already passed more than month.
Reply from The Fashion Station 2024.07.24
We apologize for the inconvenience, Shakib. Please contact our customer service so we can resolve this for you as soon as possible.
Ayesha Parkar
2024.07.24 2024.07.24 | India
Scammers be aware Total useless people I have ordered a dress on 19th July Order #1009443, I tried to contacting them for asking when they will dispatch the dress, but I'm getting no reply from them, I have also emailed them but guess what no reply, I just want to ask them if they will send the order or no if not please refund the money, and dont tell me to contact you you arent responding scammers pro max. I even wrote it is ok if there is a delay but please update me but again no reply
Reply from The Fashion Station 2024.07.24
Hi Ayesha, we apologize for the inconvenience. Please reach out to our customer service team directly to resolve your issue. We're committed to addressing your concerns promptly. Thank you for your understanding.
mir marwa
2024.07.23 2024.07.23 | India
WORST experience EVER!
Reply from The Fashion Station 2024.07.23
Hi Mir, we're sorry to hear about your experience. Please contact our customer service so we can help resolve the issue.
Zoya
2024.07.23 2024.07.23 | India
Tey are running a scam.. Don't order from here it's froud Order number:952953... I want my refund or send me the dress The don't even deserve a star there.. Shameless.. They are Frouding peoples.. I advice you all not to buy anything from this froud website.. It's totally froud.. I had ordered a dress from here it has been.. 4 to 5 month... they neither send the dress nor day provide me with any refund the all customer service they have his fraud just to sit froding people there just delaying the process and they won't provide you any refund they are fraud I don't know if they have any consciousness or any fear they are fraud in people openly and taking their precious money is they will not return any of money which they are taking with the name of such scam they'll going to face all course of all who have order from this fraud and scam website I still did not receive the dress not the refund their customer service is just fraud the Instagram page and Facebook and Twitter are just fraud they have turn off the comment section so that people cannot give their feedback there running the fraud page they are just scanning with people taking their precious money and not providing with the dresses or any resolution who ever working is in this company is fraud they will not reply on our queries they blocked our numbers and did not response when you want to connect them there fraud please broad website. Almighty will punish them for doing such Healthcare by taking people precious money and not providing any such resolution even in on this page they are just giving feedback not providing any reliable number so that people can contact the customer support their fraud all customer service support team is fraud in people not answering on there comments fraud fashion station fraud website it's a scam all who have ordered from this website have to file the complain against them.
Reply from The Fashion Station 2024.07.23
Zoya, we're sorry to hear about your experience. Please contact our customer service with your order number for a prompt resolution. Your feedback is crucial to us, and we're committed to addressing your concerns.
Neha
2024.07.23 2024.07.23 | Saudi Arabia
Worst place to shop . Fraud I placed an order in february later there wasnt an update after two months they cancelled it on my request from april till now there is no refund wvery week they say next week till now i didnt recieve my refund its been 4 months . Do not order from this page. My order no is 947931 here is my payment .
Reply from The Fashion Station 2024.07.23
Hi Neha, we're very sorry to hear about your experience. Please contact our customer service for immediate assistance with your refund. We’re committed to resolving this issue promptly.
urooj fatima
2024.07.23 2024.07.23 | India
Urgent: Refund for Cancelled Order (Order ID: 978005) I am writing to express my frustration with the lack of response from your customer service via WhatsApp. Having a customer service channel that isn't active defeats its purpose. It took over a month to get a response from your team the last time, and that was only after I posted about it on Google reviews. Regarding my current issue, the refund for the cancelled order on June 24th has not yet been credited to my account. Despite being informed that the refund would take 10-12 business days, it has now been a month with no refund received. I have confirmed with my bank that the refund has not been processed from your end. Please address this issue immediately and process the refund without further delay. Order ID: 978005 Thank you.
Reply from The Fashion Station 2024.07.23
Urooj, we apologize for the inconvenience and delays. Please contact our customer service directly to resolve your refund issue. We're committed to addressing this matter promptly. Thank you for bringing it to our attention.