The Exteriors Company

The Exteriors Company Reviews

Excellent rating
     
4.9 | 186 reviews
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The Exteriors Company
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4.9

| 186 total

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RebelDuck
RebelDuck 2026.04.04
     
My windows/door crew was amazing! They performed a 3 day job in 2 days and through heavy rainstorms. They kept my house dry and quickly covered up the huge openings before any water got in the house. They were also very conscious of keeping floors and carpets clean as they moved between 3 rooms (living room, kitchen, bedroom) and outside/inside foot traffic. Can’t wait for the rest of my project to be done. Thanks to Bob H for being present the whole time to answer questions and keep me updated on crew work status. The before/after photos are remarkable
Reply from The Exteriors Company
It's been a pleasure helping you with your project. We enjoy the company of your furry friend as well! Can't wait to finish up and complete everything. We will be sure to let Bob know to keep up the good work as we pride ourselves in having an onsite foreman to oversee and answer any questions. We look forward to completing your home!
Scott Dunn
Scott Dunn 2026.04.01
     
Exceptional service and response time! Under 18 hours from the call to being fixed. The roof facia had pulled free and was dangling and banging the house after a wind storm. Jermaine came out and got it back up and secured with barely any sign of it having come loose. He then gave the whole side of the house a look over for any other signs of trouble. Everyone we interacted with was sympathetic, friendly, and very professional.
Reply from The Exteriors Company
Scott it was a pleasure to help you out with your fascia. Wind storms have been terrible already this year. Please keep us in mind for your future projects!
Allison L
Allison L 2026.03.31
     
We had all new seamless gutters put in. Fantastic job and very reasonably priced. The project manager, Wyatt Weaver, was very pleasant, knowledgeable and very easy to work with. Highly recommend them.
Reply from The Exteriors Company
Allison it was a pleasure helping you with your new gutters! Just in time for April Showers. Let us know how we can help you in the future.
Morgan Mack
Morgan Mack 2026.03.17
     
Ryan did a great job communicating about the job and staying within my budget. The crew they had did a fantastic job replacing the roof and adding in new gutters. I highly recommend them!
Reply from The Exteriors Company
Morgan it was our pleasuring helping you with your house project. We look forward to assisting you in the future with any future needs.
Adhem Theriault
Adhem Theriault 2026.03.12
     
Incredible family owned business. There our go-to exteriors company, they gone extra mile with follow-up and follow through.
Reply from The Exteriors Company
We truly appreciate your support of our family-owned business. Providing great service and making sure everything is followed through from start to finish is very important to us, so it means a lot to hear that it made a difference for you. Thank you for trusting us with your home and for choosing us as your go-to exteriors company!
Jennifer Peterson
Jennifer Peterson 2026.02.28
     
Bob and his teammate did excellent work replacing two of our windows! They were professional and tidy, and Bob was very warm and took the time to explain how our new windows worked. He had us look at everything together to make sure we were happy with the job. Jeremy was very prompt and professional in getting us our estimates and communicating about billing. This is the second project we have hired The Exteriors Project for (the first was a new roof) and we plan to work with them again on future projects.
Reply from The Exteriors Company
Jennifer it was our pleasure helping you with your project and we look forward to working with you in the near future.
David Hartshorne
David Hartshorne 2026.02.06
     
My wife and I had our living room and dining room windows replaced. We are very happy with the window installation and the crew that installed them. They payed close attention to detail and they also did an excellent clean up when completed. Job was completed in about 7 hours. We highly recommend The Exteriors Co.
Reply from The Exteriors Company
Thank you so much for the kind review! We’re thrilled to hear you’re happy with your new living room and dining room windows and that our crew’s attention to detail and cleanup stood out. Completing the job efficiently without sacrificing quality is always our goal. We truly appreciate the recommendation and the opportunity to work on your home!
Joshua Lyons
Joshua Lyons 2026.02.06
     
Great experience with The Exterior Company! From Sales, to interactions with the Field Manager(Bob), to installation everyone was great to work with and communicative. Pricing was spot on and beat competitors with a better install timeline.
Reply from The Exteriors Company
Thank you so much for the kind words! We’re thrilled to hear you had a great experience from start to finish. Bob and the rest of our team take pride in clear communication, fair pricing, and efficient timelines, so it means a lot to know that stood out. We truly appreciate you choosing The Exterior Company and trusting us with your project!
Eric Ebersberger
Eric Ebersberger 2026.01.25
     
Ryan came to our home—on a weekend—in sub zero weather to fix our sliding glass patio door — which wouldn’t close.
Reply from The Exteriors Company 2026.01.26
Thank you so much for taking the time to leave this review! We’re really glad Ryan could get your patio door taken care of, even in those brutal sub-zero temps. We truly appreciate your trust and are always happy to go the extra mile to make sure our customers are taken care of. Stay warm, and don’t hesitate to reach out if you need anything in the future!
Seth Peterson
Seth Peterson 2026.01.15
     
Excellent work! Property was old with some issues to work through and they did a great job and communicated very well. Roof/Siding/Soffit&Fascia/Windows/Gutters
Reply from The Exteriors Company 2026.01.16
Thank you so much for the great review! We truly appreciate you trusting us with your home. Older properties can definitely come with surprises, and we’re glad our team was able to work through them smoothly and keep you well informed along the way. It was a pleasure completing your roof, siding, soffit & fascia, windows, and gutters. Thank you again for choosing us!
Martin Robbins
Martin Robbins 2026.01.14
     
Great service and product. Had new siding, soffit, facia and stacked stone installed on our home. Very pleased with the installation. The crew did an awesome job and Justin made sure we were satisfied with everything. Highly recommend.
Reply from The Exteriors Company 2026.01.16
Thank you so much for the kind words! We’re thrilled to hear you’re happy with your new siding, soffit, fascia, and stacked stone. Our crew takes a lot of pride in their work, and we’re glad Justin made sure everything met your expectations. We truly appreciate the recommendation and the opportunity to work on your home!
Nancy Henderson
Nancy Henderson 2026.01.09
     
Just had a large living room window installed. The crew arrived on time; worked hard all day; cleaned up. The workers were efficient and professional. The crew leader was informative and answered all my questions. My window is beautiful. Thank you Exteriors.
Reply from The Exteriors Company 2025.12.10
Thank you so much for the wonderful review! We’re thrilled to hear you love your new living room window. Our crew takes pride in being on time, professional, and thorough, and it’s great to know their hard work showed. We’re especially glad your crew leader was able to answer all your questions along the way.

We appreciate you choosing The Exteriors Company! If you ever need anything in the future, we’re here to help.
Chris Dusk
Chris Dusk 2026.01.08
     
The January rain revealed a serious roof leak into our attic and bedroom below. We needed quick help to stop the leak and the Owner Ryan came to our house shortly after calling his office and did a quick repair of the leak (it was raining the whole time). We were highly impressed with his care, quick response to our plight and honesty. We will certainly rely on his help for further repairs this spring.
Reply from The Exteriors Company 2026.01.09
Hi Chris, appreciate the opportunity today! Look forward to working with you and your home this spring.

Best Regards,
Ryan & Sam
Nick Barrie
Nick Barrie 2026.01.08
     
Excellent work! The Exteriors Company provided efficient and very professional work. I would highly recommend their services to anyone looking to have window replacement(s) in the future!👍
Reply from The Exteriors Company 2026.01.09
Hi Nick,
Thank you for the review, glad we had the opportunity to work with you and Tom to fix your broken window.

TEC Staff
Mason G
Mason G 2026.01.08
     
I'll start by saying in the end the project turned out great, team working on the house was great, and the project manager Taylor really made the experience pleasant. Our house feels like a new place after replacing our old nasty wood siding. That being said the beginning of the process was rough. It seems we were given promises and information we shouldn't have been given. Whether that was lack of knowledge or just sales tactic. We had a timeline in mind that was expressed to the sales personnel and where given complete faith that that would be met, it wasn't. We were also told we wouldn't have to start paying on the loan until two months after the project was finished, that also wasn't true. There also seemed to be a lack of communication on the sale persons part to his own company in regards to our request and the work to be done. Regardless, Taylor made our experience prime. He answered any questions we had, always took my phone calls, called me if there was a concern with the project, and correct any accidents during the project without hassle. Whatever theyre paying him, isn't enough. In the end I would work with The Exterior Company again, as long as it was Taylor I was working with.
Reply from The Exteriors Company 2026.01.09
Hi Mason,
My name is Ryan, I am the Owner of the Company. I dug into this job over the last day. I apologize for the missed expectations, based on the information I was provided, siding was delayed due to over allocation, which caused the job to be pushed back and then we ran into issues with weather and being rescheduled. I sincerely apologize again, if you have additional work in the future, I will definitely make sure Taylor and myself fulfill set expectations. Please ask for Ryan and I will make sure we execute to the fullest of our abilities. By the way the house looks absolutely beautiful, what a great makeover!

Thank you again for your business,
Ryan Swanson
Owner
Shelbel389
Shelbel389 2025.12.16
     
I had the BEST experience with this company. I had nothing but a great experience with the scheduling staff, the project manager and even spoke with the owner. Everyone was very friendly, responsive, and answered all of my questions. The work they did was impressive and I would highly recommend to anyone- just a great experience!
Reply from The Exteriors Company 2025.12.17
Thank you so much for the kind words! We’re thrilled to hear you had such a positive experience from start to finish. Our scheduling team, project managers, and owner truly care about clear communication and quality work, so it means a lot to hear that reflected in your experience. We sincerely appreciate the recommendation and are grateful you chose us for your project!
Luke Pauga
Luke Pauga 2025.12.16
     
Reply from The Exteriors Company 2025.12.17
Thank you, Luke!
Natalie Owen
Natalie Owen 2025.12.15
     
Great experience with Jeremy! He did a great job fixing some fallen siding and explained everything to me. Would definitely have him out for a bigger project.
Reply from The Exteriors Company 2025.12.16
Thank you so much for the kind review! We’re glad to hear you had a great experience with Jeremy and that he took the time to explain everything clearly. We’ll be sure to pass along your feedback to him. We’d love the opportunity to work with you again on any future projects!
Ken H
Ken H 2025.12.10
     
They installed siding for us. Took weeks. I received a Notice of Lien today because they didn’t pay their employee. I worked my entire life to buy this house. I’m beyond words! I spoke to the employee who was scammed. We will work together to make The Exteriors Company accountable. I will file a BBB complaint as well as a Contractor Fraud complaint. Pay your employees!!! Corporate greed!!!
Reply from The Exteriors Company 2025.12.12
Thank you for bringing these reviews to our attention. We want to address the situation clearly and professionally.

The recent one-star reviews posted under several different accounts are not from actual customers, but from a former W-2 employee, Jeff Ostby. These statements contain false allegations and do not reflect any real experience with our company or our services.

To protect our business, our staff, and our clients, we have issued formal cease-and-desist and demand letters to Mr. Ostby. We maintain complete documentation showing that all compensation was handled properly and according to company policy. His online claims are inaccurate, misleading, and inappropriate.

We are pursuing all appropriate legal and administrative remedies regarding the defamatory statements. This matter is being addressed through the proper legal channels.

Our commitment to professionalism, transparency, and quality service remains unchanged. Anyone with legitimate questions or concerns is always welcome to contact us directly.

Thank you to our clients and community for your continued trust and support.
Dan L
Dan L 2025.12.10
     
This company installed some siding for us. Today we received a Lien Notice because they didn’t pay a consultant. We also received copies of a complaint filed to the DWD also a criminal complaint filed for wage theft and fraud in Madison. Do not use this company. They are a scam
Reply from The Exteriors Company 2025.12.12
Thank you for bringing these reviews to our attention. We want to address the situation clearly and professionally.

The recent one-star reviews posted under several different accounts are not from actual customers, but from a former W-2 employee, Jeff Ostby. These statements contain false allegations and do not reflect any real experience with our company or our services.

To protect our business, our staff, and our clients, we have issued formal cease-and-desist and demand letters to Mr. Ostby. We maintain complete documentation showing that all compensation was handled properly and according to company policy. His online claims are inaccurate, misleading, and inappropriate.

We are pursuing all appropriate legal and administrative remedies regarding the defamatory statements. This matter is being addressed through the proper legal channels.

Our commitment to professionalism, transparency, and quality service remains unchanged. Anyone with legitimate questions or concerns is always welcome to contact us directly.

Thank you to our clients and community for your continued trust and support.

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