Thank you for your kind words and recommendation. We are delighted to hear that you have consistently received excellent service. Your trust means a lot to us, and we truly value your support.
Kind regards
The Team
Martin Oleary2025.10.16
Thank you Maria and Hayley for putting me out of my misery after getting an abcess in my tooth during a 2 week holiday. 2 weeks of pain sorted in 10 minutes after they removed it. Always đź’Ż %
Thank you for sharing your experience. We are delighted that Maria and Hayley could assist you promptly and relieve your discomfort. Your kind words mean a lot to us.
Kind regards
The Team
Marilyn Smith2025.09.18
Pleasant experience. Everyone are very nice. Am very satisfied with the service.
Thank you for sharing your kind feedback. We are pleased to know you had a pleasant experience and are satisfied with our service. Your words encourage us to maintain our standards.
Kind regards
The Team
Matt Taylor2025.03.24
After some bad advice and treatment by another dentist I was in need of a solution for missing bottom teeth and a general overhaul.
From the first consultation and every interaction after the team were understanding and courteous.
I opted for a partial denture, which has been great! The follow up appointments to get the correct fit were no problem for Dr N Velan.
With the other work completed and a few visits to the hygenist I can now smile with confidence again! I cannot describe what this means to me. Thank you all so much!
Thank you for sharing your experience. We are delighted to hear that you are happy with the care provided and that you can smile confidently again. Your kind words mean a lot to us.
Kind regards
The Team
David Smail2025.03.19
I required two implants and was recommended and referred to this practise by my NHS dentist. I had already researched who could offer this service in my area and The Denture & Implant Clinic came very high on my short list. I attended a consultation to discuss my needs and everything about the procedure, cost and timeline was clearly explained. Throughout the whole procedure, I have been well looked after and advised and I am very pleased with the final outcome. I received clear instructions for day to day and after care for my implants and I'm only a phone call away if I need further advice or treatment.
Implants are an investment and I'm glad I chose this practise. All in all, an excellent service.
Thank you for your thoughtful feedback. We are delighted to hear that you felt well cared for and are pleased with the outcome of your treatment. Your satisfaction means a great deal to us.
Kind regards
The Team
sarah walton2025.02.18
Excellent treatment
Having had much Dental work over the years
I was very happy with the check up and especially the actual Implant treatment day, it's painful and takes time to complete correctly.
However I felt in safe hands it was a very clean and well managed environment.
The implant so far has worked well for me, and if I needed further treatment I would return.
Thank you Sarah for writing a review for us at The Denture & Implant Clinic. It is great to hear you were very happy with your first initial check up appointment and even more so on your Implant Placement day. Your comments are greatly appreciated and have been passed on to the team. We’d love to see you again at the practice.
Bunmi Ps232025.02.13
I found everyone I dealt with - the dentist, hygienist, nurses, receptionists - to be very courteous, professional, knowledgeable friendly and know how to put their nervous patients at ease . If you have a fear of dentists I recommend you try this practice . You won’t have any reason to want to go elsewhere .
Thank you for your kind words. We are delighted to hear that our team provided you with such a positive experience. Your recommendation means a lot to us.
Kind regards
The Team
Emily Gibbard2025.02.03
My son is 7 and has always struggled with his dental visits - he cries and until the age of 5 wouldn’t open his mouth as was scared of the environment . Natasha was amazing she set him at ease from the start in the waiting room. Making sure he was comfortable and understood what was happening. Natasha made him feel happy and smile relating to him. He went back on the chair - had his whole mouth open and examined and even had all of his teeth cleaned with the water pump. This is progress. Natasha showed him how to brush properly and what to do! The importance of getting to every tooth and how. Wow thank you so much! I honestly think this has overcome some dental fear by visiting Natasha - worth every pound - thank you 🙏 if anyone has a little one worried about dental visits this really helped. X
Thank you for sharing your son’s wonderful experience with us. We are delighted to hear how Natasha’s care eased his fears and made a significant difference. Your kind words will be encouraging to other parents facing similar challenges.
Thank you for your kind words. It’s always a pleasure to see you. We are looking forward to your next visit.
Sima Hirani2025.01.30
I have been attending this clinic for over a year now for an implant procedure. I have always been treated well as if I am a really important patient. The service has been impeccable and there has been a real effort in ensuring I am comfortable and not in pain. I have now finished my procedure and very impressed with the final outcome. Thank you so much!
Thank you for your kind words. We are delighted to hear that you are pleased with the service and the outcome of your procedure. Your comfort and satisfaction are our top priorities.
Kind regards
The Team
Nicki Grainger2025.01.25
I want to thank the whole team for all my care.
My whole dental implant experience from start to finish was excellent.
Time was taken in my Initial appointment to carefully explain all that I would be going through.
The extraction and temporary implant went well and I had antibiotic cover at that time.
My initial permanent implant was not quite right in size and colour and a second implant was fashioned.
This was perfect.
I have just had my final review and tooth hygeniene advice from the hygienist.
All is well and I am thrilled with my implant.
Thank you so much from a very grateful patient.
Thank you for sharing your positive experience with us. We are delighted to know that you were satisfied with your dental implant journey and found our team supportive and informative throughout the process.
Kind regards,
The Team
Chris Ashton2025.01.16
Just a great dentist. I went it for a wisdom tooth removal and the whole process was great - i was taken care of, pain free and the after care was terrific. Highly recommend to everyone
Thank you for sharing your positive experience. We are pleased that you felt well taken care of during your visit. Your recommendation means a lot to us.
Kind regards
The Team
Psc2025.01.14
Thank you Ella excellent 1st contact service very professional and quick to make arrangements very impressed with the service and a very friendly greeting keep up the great work
Thank you for your kind words. We are thrilled to hear about your positive experience with receptionist Ella. Your feedback encourages us to continue providing excellent service.
Kind regards
The Team
Nat Wade2025.01.07
Mo and Ella fantastic you could not find a better place
Thank you for sharing your positive experience with Dr Mo and receptionist Ella. We are thrilled to hear that you found our place exceptional. We look forward to welcoming you back in the future.
Kind regards
The Team
Lhaki “Chunju”2025.01.06
I have had my dental implant here. The customer care is not the best!!! I have been asking for an email confirmation of my dental work for more than a week, no email or response to date. The receptionists are not aware of what they are meant to do. I would expect a better knowledge and care when one has to pay such a humongous price for implant and crown replacement.
Thank you for taking the time to share your feedback and for choosing us for your dental implant treatment. I’m really sorry to hear about your experience and the delay in getting your email confirmation.
We do our best to handle all requests as quickly as possible, but sometimes there’s a bit of a delay when we need specific input from our dentists to make sure everything is accurate.
I understand how frustrating that can be, especially when you’ve invested so much in your treatment, and I truly apologise for the inconvenience.
In the meantime, if there’s anything still unresolved or if you need further help, please don’t hesitate to reach out to us directly on 0208 404 1456.
Thank you for your patience and understanding, and I hope we can make it right for you going forward.
Kind Regards,
Claire
dhanpatie surujbally2024.10.22
Respectable service, Very professional, Explanation of procedure was thorough and simple. Treatment given was very gentle in a caring manner.
Hi Dhanpatie, thank you very much for such a great review! It really motivates us to hear such valuable thoughts from our patients!
Kez B2024.10.22
I was referred to this practice by my dentist for implant treatment. I had read the reviews and was optimistic about the service I might hope to receive.
I came down with the flu a few days before my appointment and rang to let them know, giving almost 3 days' notice. They said they would waive the 3 day cancellation policy "as a goodwill gesture". I was so surprised that there should be any debate about this. I felt - and must have sounded - so poorly and had given plenty of notice. I asked if I could reschedule at a later date when I felt better, but the receptionist was unsympathetic, just kept repeating the cancellation policy to me, and said if I didn't reschedule immediately, they would no longer accept me as a patient.
I'm quite incredulous. I have lived all around the country and have therefore attended numerous different dental practices in the private sector, and I don't think I've ever experienced such a mercenary attitude or lack of customer care. As a new patient, this experience has undermined any faith in the care I might have hoped to receive at the practice. It's clear that money and business comes before any regard for patient needs or experience.
So disappointed, and will be looking for a new dentist.
Thank you for sharing your experience with us Kez. We sincerely apologise for the discomfort and frustration you felt during your recent interaction regarding your appointment cancellation. Your health and well-being are our top priorities, and we understand how disappointing it can be to deal with illness, especially when it affects important plans.
We appreciate your feedback about our cancellation policy and the service you received. It's clear that we fell short in providing the understanding and support you needed at that moment. We value every patient and strive to ensure a positive experience, and we regret that we did not meet those expectations in your case.
When you feel better, we would be more than happy to assist you in rebooking your appointment. Please reach out to us at your convenience; we look forward to the opportunity to serve you better. Thank you for your understanding, and we hope to see you soon.
trevor spackman2024.07.22
Had a urgent appointment with Dr Velan
Excellent caring service I had implants 4 years ago here and will be having some more thanks to Jan and all the staff
This an excellent dental and implant
Centre you won’t get better
Thank you, Trevor, for your kind words. We're delighted to hear that Dr. Velan and our team provided a caring service. We look forward to seeing you again for your upcoming implants!
Mark Lyn2024.07.16
From the initial call and throughout the various stages of my treatment to the end , the team was very friendly and informative, outstanding service , amazing team !
Thank you, Mark! We're delighted to hear you had a positive experience with our team. Your feedback means a lot to us, and we'll continue to provide outstanding service.
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