Verified Company
Thank you for sharing your feedback. We’re truly sorry for the experience you had. Our dress code is meant to ensure consistency for all guests, but we never intend to make anyone feel disrespected, especially our military members. Please reach out to us directly so we can make this right.”
I went for a really cute event and ended up discovering a hidden gem. The rooftop was beautiful, the music was on point, and the vibes were absolutely immaculate. The place has such cool energy, and it was impressively clean. I loved it!
Reply from The Delancey Rooftop
2025.12.06
Hi, John! We can't thank you enough for your kind words and for choosing us for your project. We're so glad to hear our team met your expectations. Please reach out if you ever need anything.
The atmosphere here is absolutely beautiful,sexy, sophisticated, and perfectly put together. The space feels inviting yet nicely isolated, especially the performance area, which gives it an exclusive vibe. Parking can be a little tricky, but once you’re inside, the experience makes it worth it. Overall, an amazing spot with a vibe that’s hard to find anywhere else.
Reply from The Delancey Rooftop
2025.12.06
Thank you so much, Peche, for the amazing review! We're thrilled that you had a great experience with our team. It's customers like you who make our work so rewarding!
I came here with my girl for our anniversary. We paid $40 each for the reggaeton party in the basement. While I was hitting my vape near the bar one of the bartenders tapped me on the shoulder, naturally I turned my head towards him to look. He then accused me of blowing smoke in his face and refused to make me a drink. He then whispered in the ear of the other bartender and she refused to make me a drink as well and was extremely rude. Mind you I had drink tickets that I had already paid for and they refused to allow me to use them. I’ve never experienced bartenders act this way. Will not be going back
Reply from The Delancey Rooftop
2025.12.01
Hi Mills, we're sorry we didn't meet your expectations. We'd love the opportunity to improve and make things right. Feel free to reach us at info@thedelancey.com .
Was.wearing black pants the ukrainian european dude said I can't go in unless I have pants shortly after I seen a dude come out with joggers, when I pointed it out the big black bouncer said it's bc he got a bottle. I said I would get a bottle and they laughed. Don't waste your time go somewhere else this place won't be open for long.
Reply from The Delancey Rooftop
2025.11.22
Hi Realtwod, we apologize that your experience wasn't up to our usual standard. Your input helps us make improvements, so feel free to call us at info@thedelancey.com so we can better understand what went wrong and how we can resolve it.
Free to get in, so we got our money's worth there. However, it was jam packed you could barely move. Had to fight my way to bar to pay for some watered down severely overpriced drinks. Not a place for anyone over 25.
Reply from The Delancey Rooftop
2025.11.19
Thank you, Cynthia, for bringing this to our attention. We're always looking for more ways to improve and your feedback is invaluable to us. If you're open to it, we'd love to hear more about how we can enhance our service- please reach out at info@thedelancey.com.
Place is such a vibe
The thing you need too look out for is
That they don’t pat you down meaning I did not need to show my licenses for nothing
Which is scary
There was marines the night I was there
But it’s scary if your just a regular person
Please be safe here and be aware
Shit can go down w.e and security won’t be able to defend themselves from a shooting
Reply from The Delancey Rooftop
2025.11.16
Hi, Chris. We appreciate your honest feedback and are pleased to hear some aspects went well. We're always working to improve, so please let us know if there's anything we can do to make your experience even better by calling us at info@thedelancey.com.
Verified
