I have used Tarven solar energy on 2 occaisions now and both times the customer service has been outstanding.
The 1st was to install an additional storage battery and EPS circuit to a pre existing system and now the 2nd to fault find and replace my inverter under warranty.
The speed of service and knowledge of my system was very comforting and would highly recommend them to my friends.
My thanks go to Jake and the team.
🌟 Outstanding Service from Tarven Solar Energy – Highly Recommended! 🌟
We recently had the pleasure of working with Tarven Solar Energy, led by Jake Syrocki, for the installation of solar panels and a Tesla battery system at our home in Orpington—and the experience was nothing short of exceptional.
From the very first consultation, Jake and his team demonstrated the highest level of professionalism, kindness, and courtesy. They were always on time, stuck to the programme, and maintained clear communication throughout the project. It was especially appreciated how considerate they were toward our neighbours, ensuring parking and access were handled with thoughtfulness and respect.
The installation itself was carried out with precision and care, including some internal work inside the house. The team—particularly Rob and Max—were not only highly knowledgeable but also incredibly friendly and approachable. Nothing was ever too much trouble; their attitude was always, “everything can be solved,” and they truly went above and beyond to ensure everything was perfect.
They left the site immaculate, completed the project on time, and provided all the necessary certificates promptly. Even after the installation, when I mentioned that the app wasn’t connecting properly, Jake personally came by the very next day to check the system and resolve the issue—an example of their unmatched aftercare and dedication.
Tarven Solar Energy is a family-friendly, trustworthy company that delivers top-quality work with a personal touch. I wouldn’t hesitate to recommend them to anyone considering solar energy solutions.
Thank you, Jake, Rob, Max, and the whole team!
Hi Nilesh, thank you for your great, kind review. We're very happy to hear that our customers feel taken care of every step of the process. I have passed this onto the team, Kay
John Max2025.10.20
The team did a solid job installing the solar panels. They explained everything clearly and made sure the system was working perfectly before leaving. Good experience overall.
Thank you for your kinds words. We strive to be as helpful as possible to our customers
Colin Shindler2025.09.09
Cannot recommend Tarven Solar Energy strongly enough. Jake returned the phone call when asked fixed a responsible date and showed up on time. His work was swift and helpful. I have found my solar energy firm and I intend to stick with them for as long as possible.
Colin, thanks so much for your review!
This review made us smile! We pride ourselves on our customer service, and we’re happy to hear you were impressed. I’ve passed your praise on to the team so they know you appreciate them
Theresa Doherty2025.09.05
Excellent service. Helpful, knowledgeable. Clear communication and pricing. Would high recommend. Lovely staff.
Theresa, thank you for your kind review. We’re happy to hear that as a customer you feel taken care of every step of the process, kind regards Jake
Service Provider2025.09.03
From start to finish, the whole solar installation process was handled exceptionally well. The project was well managed by Jake, with clear communication at every stage so we always knew what to expect. The team on-site were polite, tidy, and professional, leaving everything spotless at the end of each day.
The quality of their work really stands out – neat, efficient, and completed on schedule. I also appreciated how accommodating they were with changes along the way, ensuring everything met our needs. Instructions and guidance on how to use the system were explained clearly, which gave us confidence moving forward. All documentation and certification was sent immediately.
Overall, a first-class service from a knowledgeable and courteous team. Highly recommended!
Service Provider - We’re pleased to know your experience with us was a good one, Thank you for entrusting us with the care of your Solar PV Installation on your home and for taking a moment to leave us a review Your kind words are greatly appreciated and we hope you won’t hesitate to let us know if we can be of help in the future, Jake
D H2025.09.02
Excellent job. Pleased to support a local company that is doing a good job. Site visit quickly arranged and fitted home EV charger within a few days. As a new EV driver my anxieties have been charging and not range anxiety but Tarven Solar have resolved this problem. No more worries about going to the local EV charging point.
Guys worked efficiently and tidily and my concerns about problems with our electrical supply were unfounded. Clear explanation of the app and the use of the charger before they left with the required certification by the end of the day.
Sorry that I had not known about this company when I recently had our solar system up graded with the addition of batteries as they take pride in their work.
Thank you.
D H - We are thrilled to see positive feedback, thankyou for choosing Tarven Solar Energy
Mark Thompson2025.09.01
Jake and his team installed a solar system with 14 panels, battery and EV charger. The panels were integrated with a new roof. All very professional, good value and helpful throughout. After care also excellent. I am a retired Chartered Surveyor and would highly recommend Jake and his team.
Mark, We are grateful to have you as a customer, thank you for your review
Colin Miller2025.08.26
Tarven electrical featured on a Google ad when I was searching for Solar panels, so I took a chance and contacted them, Jake came out and gave me a quote, from his first visit nothing was impossible. They run a professional efficient company, and I'm delighted that I decided to contact them. I have no hesitation in giving them a 5 star rating
Colin,
We are thrilled to see positive feedback, thankyou for taking a chance and choosing Tarven Solar Energy
Mark Fisher2025.08.22
Very happy with the EV charger installed by Jake and his team. You really get the feeling that they care about the job and are willing to go the extra mile to get customer satisfaction. Excellent communication as well, so that I knew exactly when they were coming. Top marks!
Thank you Tom, a pleasure to have you as a customer
Jamie Norton2025.07.29
Professional and prompt, from enquiry to installation. I wanted two additional 3kw batteries. I contacted the company who installed my solar units (Nov 2025), I knew price wise what I should be paying, and the company wanted double. I searched and found Tarven, I called on a Saturday afternoon, my call was answered and the ball was rolling. This is an investment as utility prices will continue to increase and now I have plenty of stored electricity to power my home, and in the winter I can charge the batteries during my off peak rate and a fraction of the standard cost. All the team at Tarven are polite, professional and give a quality service.
Thanks Graeme, great to have another satisfied customer. Thank you for your review.
Kay
Ilias Tachtsidis2025.07.29
Very happy with Jake and the team. Did all the work on time and managed to communicate and align with my roofing company. We install in roof solar panels that look amazing. All paperwork done in a timeline manner and Jake has been very helpful in setting up the app and explaining how everything works.
Thank you for your review and for being a Tarven Solar Energy customer
Felice Sciscioli2025.05.04
I got a solar panels system + battery installed from Tarven.
I think that Excellent is probably the right word to describe Tarven in all aspects!!
They gave me lots of inputs when I was exploring the options at the beginning.
Then they matched all my requirements when I got the offer (others were recommending other options despite my requests or just abandoned me) and they kindly sent me a follow up at the time I asked.
The installation was exactly on time and they did a great job, working in a way that made us really happy.
Everything was tidy and clean when they finished.
I got all documents and explanations about how to proceed with a couple of things in the admin.
And Jake is really responsive and always available for questions and support!!
Finally, the price I paid is fair.
And my system is great!
They are a relatively small family business, but trust me when I say that I rarely experienced such a good service from a contractor, so I strongly recommend Tarven.
Thanks for everything Jake and Team!!
Thank you for sharing your positive experience with us and for entrusting us with the care of your Solar PV Installation on your home. Your kind words are greatly appreciated and we hope you won't hesitate to let us know if we can be of further assistance.
Kay
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