My wife and I bought a full bedroom set in 2019. (Some of finest built furniture I've ever seen). I damaged the drawer slides on two of the largest drawers while removing/replacing them. On a Friday afternoon I called Sugarhouse Furniture and spoke with Ben, explained the situation, and that I would like to get OEM replacements. Ben said he would get on it and contact the manufacturer, Trend Manor in California. The following Monday Ben emailed that the slides had been shipped to my house. The total amount was very reasonable. The slides arrived on Wednesday. THIS is great customer service!!! THANKS BEN!!!
why no online pricing? lost me.
Reply from Sugar House Furniture
2026.03.23
Hi Jake, while we do appreciate you taking the time to visit our website and giving us your feedback, we don’t really see how your rating is in anyway a reflection of our actual business. Whether it be our customer service and/or quality of the product we sell. We are a brick and mortar store with a website. Not an online retailer. But again, we appreciate your opinion.
Thank you and have a great day!
-Ben Haskell
Thank you and have a great day!
-Ben Haskell
Fabulous furniture store. This is, by the way, a great way to do custom upholstery. The Amish companies they work with are flexible and willing to customize some of the pieces. In our case, we were able to do our own fabric on their craftsmen base and we LOVE it. Additionally, the folks who manage the store are very kind, patient, professional and thorough. I would absolutely shop here again.
Beautiful furniture, skip everywhere else if you’re looking for wood.
I had a really good experience at this furniture shop. The showroom has a nice selection of modern and classic pieces, all arranged neatly. The staff was friendly and helped me choose a sturdy study table that fits perfectly in my room. Prices were fair for the quality offered. Delivery was quick and the item arrived in excellent condition.
After years of owning furniture made of glue and particle board, we decided to buy some quality furniture to replace our dining room set and bedroom furniture. The furniture is beautiful, well made and sturdy. The entire staff at Sugarhouse Furniture were awesome to work with...we were probably not the easiest customers to work with going back to the store more than once, measuring and rethinking exactly what we wanted. Although we had to wait for a couple of pieces, in the end everything worked great and accommodations made by Jill, Ben and Chris were awesome and very fair. I highly recommend this business if you are looking for well made, quality furniture.
We purchased our furniture in September and were thrilled when it arrived at our new home yesterday. Everything exceeds our expectations. The craftsmanship is truly a work of art. We would highly recommend Sugarhouse Furniture to anyone and will definitely be back!
Reply from Sugar House Furniture
2025.09.12
Thank you for such a great Star Rating Jamie!
We really appreciate you taking the time to rate our business. We strive for a 5-Star Rating from all our customers.
Thank you again and have a wonderful weekend!
-Ben Haskell
We really appreciate you taking the time to rate our business. We strive for a 5-Star Rating from all our customers.
Thank you again and have a wonderful weekend!
-Ben Haskell
All of the best pieces of furniture in my house have come from Sugar House Furniture. I have a dining room table + chairs and several other tables (including a custom-sized coffee table) all made from rough-sawn maple that are absolutely gorgeous and extremely sturdy -- you can touch any of these pieces and tell right away that they are high-quality. The proprietors are all friendly and helpful, and I never get "salesperson" vibes from them when I come in to look around. If you want some buy-it-for-life furniture, you'd be hard-pressed to do better than these folks.
Love going to Sugar House Furniture. I have bought several high quality furniture and art and the staff are always friendly and helpful.
Reply from Sugar House Furniture
2024.09.21
Thank you for such a great Star Rating Gloria! And the wonderful compliment to go along with it!
We really appreciate you taking the time to rate & review our business. We strive for a 5-Star Rating from all our customers.
Thank you again and have a wonderful weekend!
-Ben Haskell
We really appreciate you taking the time to rate & review our business. We strive for a 5-Star Rating from all our customers.
Thank you again and have a wonderful weekend!
-Ben Haskell
We purchased our new master bedroom furniture set, including a custom end table and a custom bookcase to match, from Sugar House Furniture. It was delivered and set up with care. The set is absolutely beautiful. Sugar House Furniture was the best to work with and very satisfactorily met all of our unique needs for timing and delivery as this purchase was part of a renovation of the master bedroom suite. I highly recommend Sugar House Furniture for your furniture needs. We will be going back when we finish our basement family room.
We bought a bedroom set, a dining table and chairs and 4 stools for the kitchen island. We are very thrilled with the quality of the furniture and the great service we received. We highly recommend Sugar House Furniture for your next furniture purchase. Thank you, Chris and Ben, for all the help and assistance you gave us. Steve and Petra Oliver
Purchased multiple pieces of furniture and accent items from Sugar House Furniture over the past 30 years; always a great selection, and if they don’t have it in the store they will pull out the cataloges.
Great customer service, professional, knowledgeable, and most important friendly. Highly recommend visiting the store...and purchasing your next “great piece of furniture”!
Well-made, furniture, and friendly staff
Reply from Sugar House Furniture
2024.09.27
Thank you for such a great Star Rating Paul! And the wonderful compliment to go along with it!
We really appreciate you taking the time to rate & review our business. We strive for a 5-Star Rating from all our customers.
Thank you again and have a wonderful weekend!
-Ben Haskell
We really appreciate you taking the time to rate & review our business. We strive for a 5-Star Rating from all our customers.
Thank you again and have a wonderful weekend!
-Ben Haskell