Verified Company
Thank you so much for the excellent service rendered. From the moment that I have phoned until the moment the collection had been done it was all and all give and take 1h30 min. Thank you for the excellent professionalism and updates. I shall recommend your company anytime and besides, why sitting and living amongst storage boxes where one can have the comfort of having it stored. The team was excellent fetching it. Very professional. Thank you for your prompt service. God bless you all and your families each everyone of the team admin etc. Have a wonderful Merry Christmas and a prosperous New Year. Kind regards Susanna and family
Thabo assisted me from the beginning and explained the process and the costs to me. He kept me updated during the entire process.
His team was very organised, effiecient and careful with my belongings.
Reply from Storage King
2025.12.10
Thank you, Nasheen, for sharing your positive experience! We're thrilled that Thabo and the team provided such excellent service. Your kind words mean a lot to us, and we’re glad everything went smoothly with your belongings.
Storage King Team
Storage King Team
I had an amazing experience with your group. From the last minute call I made needing help in storing my belongings.. Till the end. I would like to thank Jeremy for being such good help in assisting me and explaining everything accordingly.. You guys are amazing... Will definitely use you again and refer you
Reply from Storage King
2025.12.01
Thank you so much, Ntokozo! We're thrilled to hear about your positive experience and that Jeremy was able to assist you so well. Your recommendation means the world to us, and we look forward to helping you again in the future!
Storage King Team
Storage King Team
Storage King have been fantastic at relocating my grandaughter in and out of herVarsity Res es and will be delivering again to a Cape Town address next year
Reply from Storage King
2025.12.01
Thank you, Morelle, for your kind words! We're so glad we could assist with your granddaughter's moves and appreciate your trust in us. We're looking forward to helping with the delivery to Cape Town next year!
Storage King Team
Storage King Team
Terrible !!! I don't recommend them! They damage your belongings with no accountability!!!
Some of goods were damaged whilst in storage and I was told they won't repair because I didn't take up some form of "insurance" with them. My goods were stored for over 24 months with them! No accountability. Use them at own risk!
Date of experience: 25 October, 2025
Date of experience: 25 October, 2025
Reply from Storage King
2025.11.24
Dear Cleopatra,
Thank you for taking the time to share your feedback. We’re truly sorry to hear about the damage to your item and understand how upsetting that must be.
After carefully reviewing the details of your booking and the collection notes, we unfortunately found that the items were stored without insurance cover and that the glass section of the table had not been wrapped or protected before going into storage. Fragile items, especially glass, are particularly vulnerable if they aren’t wrapped prior to handling or transport.
While our team always takes great care when moving and storing goods, we rely on customers to ensure that fragile items are properly protected, or to select insurance should they want cover for unexpected incidents. Without insurance or adequate wrapping in place, we’re sadly unable to offer compensation in this situation.
We truly regret that this happened and appreciate your understanding. If you ever require storage or moving services again, we would be more than happy to guide you on wrapping and insurance options to help ensure your items are fully protected.
Thank you once again for your feedback.
Thank you for taking the time to share your feedback. We’re truly sorry to hear about the damage to your item and understand how upsetting that must be.
After carefully reviewing the details of your booking and the collection notes, we unfortunately found that the items were stored without insurance cover and that the glass section of the table had not been wrapped or protected before going into storage. Fragile items, especially glass, are particularly vulnerable if they aren’t wrapped prior to handling or transport.
While our team always takes great care when moving and storing goods, we rely on customers to ensure that fragile items are properly protected, or to select insurance should they want cover for unexpected incidents. Without insurance or adequate wrapping in place, we’re sadly unable to offer compensation in this situation.
We truly regret that this happened and appreciate your understanding. If you ever require storage or moving services again, we would be more than happy to guide you on wrapping and insurance options to help ensure your items are fully protected.
Thank you once again for your feedback.
Thabo, Phineas and the team were professional, efficient and responsive during a very difficult week for me. I am so appreciative and can highly recommend Storage King!
Reply from Storage King
2025.11.24
Thank you, Jacqueline! We're so glad Thabo, Phineas, and the team could provide the support you needed during a tough time. Your kind words mean a lot to us!
Storage King Team
Storage King Team
Reply from Storage King
2025.11.12
Hi Hanzalah,
Thank you for taking the time to share your feedback. We’ve checked our records and unfortunately cannot find any record of you as a client with us. We’d really like the opportunity to look into this further and resolve any concerns you may have.
Please reach out to us directly at customercare@storageking.co.za so that we can assist you promptly.
Kind regards,
The Storage King Team
Thank you for taking the time to share your feedback. We’ve checked our records and unfortunately cannot find any record of you as a client with us. We’d really like the opportunity to look into this further and resolve any concerns you may have.
Please reach out to us directly at customercare@storageking.co.za so that we can assist you promptly.
Kind regards,
The Storage King Team
