Senior Services of Illinois Reviews

Richard Snow 2026.01.30

     

Jenny was very, very helpful in setting us up with our supplemental plan. She didn’t rush through the process, and answered every question thoroughly. Highly recommend!

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Reply from Senior Services of Illinois 2026.01.30

Thank You for taking the time to leave us a review. We value our customers feedback to always improve.

Bruce Rockow 2026.01.29

     

I can't say enough about my experience with Rebeckah. She is a very knowledgeable agent. She helped me pick the right insurance supplement for my needs and we filled out the application. Her followup is next to none and she really cares about her clients. I highly recommend SSI and especially Rebecka. Bruce R.

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Reply from Senior Services of Illinois 2026.01.30

Thanks for your kind review. We appreciate your feedback.

Vanessa Morgan 2026.01.29

     

Very helpful! Answered all my questions and resolved all issues promptly

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Reply from Senior Services of Illinois 2026.01.29

Thank You for taking the time to leave us a kind review.

Chris M 2026.01.29

     

BlueCrossBlueShield Senior Services of Illinois is a most helpful and caring organization for seniors in selecting a medical insurance that suits you and your needs. It also covers other type of insurance as well, life insurance, prescription drugs only insurance and others. They walk you through the policies that are available and pairs you with the one that will be most beneficial for you. Give them a call for more important information. The best part is that there is no cost to you for their vital service.

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Reply from Senior Services of Illinois 2026.01.29

We really appreciate you kind review. We value you feedback.

Steven Biancalana 2026.01.28

     

Very helpful. Answered all my questions. Satisfied my insurance needs.

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Reply from Senior Services of Illinois 2026.01.29

We want to Thank You for taking the time to leave us a review.

Debbie Thomas 2026.01.28

     

Phil Coelho is always knowledgeable about what is new and what coverage there is. He is very kind and makes sure I know and understand everything. Debbie Thomas

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Reply from Senior Services of Illinois 2026.01.29

Thank You for taking your time to leave us a review. If you have any questions give us a call.

Candace Weingart 2026.01.26

     

Thank you Lauren! Your knowledge and efficient help was absolutely amazing. You answered all my questions and I am satisfied that I had the information I needed to make a good decision. Your customer service was invaluable! Lauren you go above and beyond and I appreciate all your help!

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Reply from Senior Services of Illinois 2026.01.29

Thank You for taking the time to leave us a review. We strive to always put out customers first.

Monica Rapp 2026.01.26

     

Phil was very good. He will explain any questions you have.

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Reply from Senior Services of Illinois 2026.01.29

Thanks for leaving us positive feedback. We value our customers feedback.

Karen McCullough 2026.01.26

     

Kayla has always reached out to me so i dont forget. Kayla always looks for the best options that work for me. Very happy with her service

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Reply from Senior Services of Illinois 2026.01.29

Thanks for leaving us a positive reviews. We value our customer feedback so we may improve.

Christine Merritt 2026.01.26

     

Talked to Kayla about switching my secondary insurance. I would recommend her to anyone who asks. Very happy and a great experience all around. Thank you Kayla!

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Reply from Senior Services of Illinois 2026.01.29

Thank you for taking time out your day to leave us a review. We value our customer feedback.

Sandra Mojica 2026.01.26

     

Lauren has been a great help to us on finding the best healthcare provider for us. Always good in answering any questions we may have.

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Reply from Senior Services of Illinois 2026.01.29

Thanks for the kind review. We appreciate you providing feedback.

David Pence 2026.01.26

     

Lauren was extremely helpful & answered questions completely. If she did not the answer she would find out & call us back. She also returns calls the same day, even after hours.

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Reply from Senior Services of Illinois 2026.01.29

Thank You for taking time out of your busy day to leave us such a kind review. We appreciate our customer feedback.

Stevie G 2026.01.23

     

Shelley Warner did an outstanding job in advising me of my Medicare Supplement options and then assisting on the spot with my application for coverage that cost significantly less than I'm pay ing now. I can't say enough about her.

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Reply from Senior Services of Illinois 2026.01.29

We appreciate you taking time to review our Agency. We strive to put our customers first.

Mary DeVries 2026.01.22

     

Shelly Warner did a wonderful job helping me complete my Blue Cross Blue Shield, Medicare Supplement paperwork. Shelly, is very well informed, friendly, easy to talk to and helpful. Calls are returned promptly. I would definitely recommend her to anyone looking for help with their insurance.

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Reply from Senior Services of Illinois 2026.01.30

Thank You for feedback. This helps us improve in our Customer Satisfaction.

Carol Hofbauer 2026.01.21

     

Brittany took time to explain everything. Professional and friendly

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Reply from Senior Services of Illinois 2026.01.22

Thank you for taking the time to leave a review. It is important to know how we are doing.

Ed McAllister 2026.01.13

     

Edward was knowledgeable, patient and thoughtfully explained every nuance of your program to my satisfaction

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Reply from Senior Services of Illinois 2026.01.15

Thank You for taking the time to leave us a review. We appreciate it. If you have any questions don't hesitate to give us call.

YELING BJ 2025.12.24

     

Shelley was very helpful in helping me to understand my insurance options. It was also very helpful that she tells me exactly what needs to be done at what time, so that I can better prioritize things to be done.

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Chris Wilson 2025.12.17

     

When I needed help with my mother’s Medicare supplement, I immediately thought of Kayla, who had been so helpful finding mine. Within a half hour, she had presented available options, and had begun the paperwork. I love working with Kayla!!!!

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Reply from Senior Services of Illinois 2025.12.29

We appreciate you taking the time to leave a review. If you ever have any questions never hesitate to give us a call.

Mary Applequist 2025.12.12

     

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Jackie Crowley 2025.12.12

     

Kimberly was so very helpful to me in getting my Medicare and prescription plans for 2026. She gave me the options available that were good for me. She is very professional and easy to work with. She had a lot of patience and answered all of my questions. I will certainly contact her the end of 2026 to go over my coverage. Such a super lady. Glad that one of my friends recommended her to me.

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Reply from Senior Services of Illinois 2025.12.31

Thanks for your kind review. If you have questions do not hesitate to give us a call.