We had to pick a new plan this time because our old plan did not renew. Brittany was a big help picking a new plan. She made sure we understood the benefits of the available plans and helped us pick the best one for us.
Reply from Senior Services of Illinois
2026.02.02
We want to Thank You for taking the time to leave us a review. We value our customers feedback.
Jenny was very, very helpful in setting us up with our supplemental plan. She didn’t rush through the process, and answered every question thoroughly. Highly recommend!
Reply from Senior Services of Illinois
2026.01.30
Thank You for taking the time to leave us a review. We value our customers feedback to always improve.
I can't say enough about my experience with Rebeckah. She is a very knowledgeable agent. She helped me pick the right insurance supplement for my needs and we filled out the application. Her followup is next to none and she really cares about her clients. I highly recommend SSI and especially Rebecka.
Bruce R.
Reply from Senior Services of Illinois
2026.01.30
Thanks for your kind review. We appreciate your feedback.
BlueCrossBlueShield Senior Services of Illinois is a most helpful and caring organization for seniors in selecting a medical insurance that suits you and your needs. It also covers other type of insurance as well, life insurance, prescription drugs only insurance and others. They walk you through the policies that are available and pairs you with the one that will be most beneficial for you. Give them a call for more important information. The best part is that there is no cost to you for their vital service.
Reply from Senior Services of Illinois
2026.01.29
We really appreciate you kind review. We value you feedback.
Shelley Warner did an outstanding job in advising me of my Medicare Supplement options and then assisting on the spot with my application for coverage that cost significantly less than I'm pay ing now. I can't say enough about her.
Reply from Senior Services of Illinois
2026.01.29
We appreciate you taking time to review our Agency. We strive to put our customers first.
Shelly Warner did a wonderful job helping me complete my Blue Cross Blue Shield, Medicare Supplement paperwork. Shelly, is very well informed, friendly, easy to talk to and helpful. Calls are returned promptly. I would definitely recommend her to anyone looking for help with their insurance.
Reply from Senior Services of Illinois
2026.01.30
Thank You for feedback. This helps us improve in our Customer Satisfaction.
Shelley was very helpful in helping me to understand my insurance options. It was also very helpful that she tells me exactly what needs to be done at what time, so that I can better prioritize things to be done.
Reply from Senior Services of Illinois
2026.01.29
Thanks for your positive review. We really value our customer feedback.
When I needed help with my mother’s Medicare supplement, I immediately thought of Kayla, who had been so helpful finding mine. Within a half hour, she had presented available options, and had begun the paperwork. I love working with Kayla!!!!
Reply from Senior Services of Illinois
2025.12.29
We appreciate you taking the time to leave a review. If you ever have any questions never hesitate to give us a call.
Kimberly was so very helpful to me in getting my Medicare and prescription plans for 2026. She gave me the options available that were good for me. She is very professional and easy to work with. She had a lot of patience and answered all of my questions. I will certainly contact her the end of 2026 to go over my coverage. Such a super lady. Glad that one of my friends recommended her to me.
Reply from Senior Services of Illinois
2025.12.31
Thanks for your kind review. If you have questions do not hesitate to give us a call.
Debra Airhart is the best. She has represented me for many years and I have reommended her services to friends and relatives on numerous occasions. I would give her 6 stars but only 5 are available. Edward Lee Johler
Reply from Senior Services of Illinois
2025.12.10
We are glad you and Debra have such a good relationship. We appreciate you recommending Debra to family and friends
Been working with Kimmy a few years. she always does a great job of explaining everything and knowledgeable about the products and yearly revisions. Great Job!
Reply from Senior Services of Illinois
2025.12.08
Thanks for taking the time to leave us a review. We care about how we are doing. Thanks again.
Kimmy was very thoughtful and explained everything that I was going to have done and made sure all of my doctors were in my network. She spent extra time while the system was not working for her and to go over everything and make sure I understood everything that would be covered in my next year of coverage. I highly recommend people to get ahold of her to help you with your Medicare needs. She went above and beyond all expectations.
Reply from Senior Services of Illinois
2025.12.08
Thanks for you for your great review. We are glad you had a positive experience. We strive to put our customers needs first.
Kimmy did a great job of helping me get my RX coverage figured out. She was very through and efficient at explaining what coverages were available and the options that would best fit my needs. I would highly recommend her to anyone needing coverage.
Reply from Senior Services of Illinois
2025.12.06
Thank you for your kind words. If you have any questions, don't hesitate to give us a call.