Dr. Gozum spent time with me and was very thorough in my examination.
Keri & Jeanne, have a cheerful and pleasant personality and made me feel comfortable while checking me in and waiting for Dr Gozum.
Ree & Makayla, we’re friendly and helpful while working up exam info. Ready to give needed information. Thanks!!
Thank you for your kind review. We are so glad you had a great experience with Dr. Bryant, Christen, and Brooke. It means a lot to hear that your exam felt thorough, that you felt comfortable throughout your visit, and that our team was friendly and helpful from check-in to check-out. We truly appreciate you taking the time to recognize them and to share your experience with our office.
Larry Mims2026.08.20
Dr Rob and his staff are amazing. From the moment you check in, they take great care of you. I love how thorough they are with an eye exam. You never feel rushed and they take the time to explain everything well. Atmosphere in the office and with his team is always professional.
Thank you so much for the wonderful review! We’re thrilled to hear that you consistently feel well cared for by Dr. Rob and our team. Taking the time to be thorough, answer questions, and make sure our patients never feel rushed is very important to us. We truly appreciate your kind words and your trust in Spring Hill Eyecare!
Cheryl Woods2026.08.19
Everyone is so friendly and helpful. I thoroughly enjoy going to Spring Hill Eyevare. Dr. Rob and his staff are great!!!
New review: Dr Rob and Dr Patel and all the staff were very friendly and helpful!
Thank you so much! We’re glad to hear you’ve had such a great experience with Dr. Gozum over the years. We truly appreciate your continued trust in him and our team!
Andrea Barnes2026.08.17
Absolutely the best! Thank you Dr Rob, Michelle and Caitlyn for your excellent service 👍
Thank you so much! We truly appreciate the kind words. Dr. Rob, Michelle, and Caitlyn will be so happy to hear this. Thank you for trusting us with your eye care!
Dan Miclette2026.08.16
All members of the staff were exceptional, that includes Rebecca at the front desk, Michelle the technician and Wendy the optician. Dr. Rob was phenomenal as always.
Thank you so much for the wonderful review! We’re thrilled to hear that Rebekah, Michelle, Wendy, and Dr. Rob all helped make your visit such a great experience. We truly appreciate your kind words and your continued trust in our team!
David Schwartz2026.08.14
Fantastic visit for eye exam. Dr. Bryant was super!
Thank you so much! We’re glad you had a fantastic visit and a great experience with Dr. Bryant. We appreciate you choosing Spring Hill Eyecare!
Holly Gramins2026.08.14
Awesome experience at Springhill Eyecare. Dr. Bryant did an amazing job on treating my dry eyes. Everyone is so awesome there! Jessica was amazing on my treatments and Rebekah was so friendly at the front desk!
Thank you so much! We’re so glad Dr. Bryant and Jessica have helped with your dry eye care, and that Rebekah made you feel welcome. We appreciate the kind words!
Emily Humerick2026.08.14
The best place to get an eye exam. Everyone is so friendly and accommodating. Dr. Gozum is the best and my technician today Jessica was super nice.
Thank you so much! We love hearing that you had such a great experience with Dr. Gozum and Jessica. We’re fortunate to have such a friendly and caring team, and we truly appreciate you choosing Spring Hill Eyecare for your eye care!
JC & ML Crowder2026.08.14
Everyone was great. Thanks for being so friendly and supportive
Thank you so much! We’re glad you had a great experience and felt supported by our team. We truly appreciate you taking the time to share your kind words!
Clora Gatlin2026.08.12
Dr. Bryant is so kind and cares about your eyes. Rebekah, Christen, Savannah and Dr. Bryant make a Super team. Thank you all for your top notch care.
Thank you so much for the wonderful review! We love hearing that Dr. Bryant, Rebekah, Christen, and Savannah made such a great team during your visit. Providing kind, attentive, top-notch care is exactly what we strive for. We truly appreciate you trusting Spring Hill Eyecare with your eyes!
ginacomplete2026.08.12
We have been going to Spring Hill Eyecare for many years. Dr. Rob is the best. I feel confident that he truly cares about his patients and their eyes. All of the staff are polite and helpful.
Thank you so much for your kind words and for trusting us with your eye care for so many years! Dr. Rob truly appreciates your confidence in him, and our entire team is grateful for your continued support. It’s always our goal to make sure our patients feel genuinely cared for at every visit. We look forward to seeing you again!
George VanEaton2026.08.12
I’ve been going to Spring Hill Eye Care since it opened The doctors are awesome and the staff is very friendly.
Thank you so much for your loyalty and support over the years! It means so much to us that you’ve trusted Spring Hill Eyecare with your eye care since the very beginning. We truly appreciate your kind words about our doctors and team, and we look forward to caring for you for many more years to come!
Justina Cannon2026.08.11
I can't say enough good things about Dr. Gozum and his staff! He is always very thorough, kind and always takes the time to educate me and answer and questions I may have. The staff is incredibly sweet and welcoming, and the entire process is smooth and efficient, from check-in to check-out. I never feel rushed, and I always leave feeling confident I received excellent care! Great atmosphere! Highly recommend!
Thank you so much for the wonderful review! We’re thrilled to hear that Dr. Gozum and our team continue to make your visits thorough, comfortable, and efficient. Taking the time to educate our patients, answer questions, and make sure you never feel rushed is exactly the kind of experience we strive to provide. We truly appreciate your trust in Spring Hill Eyecare and your recommendation!
Susan Minatrea2026.08.10
Such a lovely office full of competent staff! Their communications are above and beyond. I feel very well cared for by Dr Patel and every technician. Especially Brooke, Abby, and Michelle.
Thank you so much for the wonderful review! We're thrilled to hear you feel well cared for and appreciate our team's communication. We'll be sure to share your kind words with Dr. Patel, Brooke, Abby, and Michelle. Thank you for trusting Spring Hill Eyecare with your care!
carol Baswell2026.08.07
A very friendly atmosphere from the time I walked through the front door until the time I left. The latest technology also makes this place great!! Christen was amazing as well as Dr Bryant. Made me feel comfortable and heard. A very thorough checkup was completed, and I would highly recommend this group to everybody in the surrounding area.
Thank you so much for the wonderful review! We're thrilled to hear you felt welcomed from the moment you arrived and appreciated our technology, thorough care, and friendly atmosphere. We'll be sure to share your kind words with Christen and Dr. Bryant. Thank you for your recommendation and for trusting Spring Hill Eyecare with your eye care needs!
LoveAltered2026.08.07
Fantastic, Helpful Staff, the Dr was very thorough Beautiful place.
Thank you for the wonderful review! We're so glad you had a great experience with our team and that your doctor provided a thorough exam. We appreciate your kind words about our staff and office, and we look forward to welcoming you back to Spring Hill Eyecare!
Dwayne Moore2026.08.07
I’ve been a patient at Spring Hill Eye for 18 years, and it’s disappointing to say that I will not be returning. Spring Hill Eye has always promoted itself as a hometown optometry office with a mission to treat every patient like family while providing quality eye care. For many years, that was true — and a big part of why I stayed.
Unfortunately, the practice has grown too fast and has lost sight of what made it successful in the first place. I have always loved Dr. Rob; he’s the reason I stayed as long as I did. But the staff — which seems to turn over every single time I come in — no longer reflects the values this office claims to stand for. Customer service has declined to the point where patients feel more like an inconvenience than a priority.
The front‑facing staff needs to remember that they are the first and last impression of the business. Lately, that impression has been disorganized, dismissive, and far from the “family‑like” care they advertise.
After nearly two decades of loyalty, it’s extremely disappointing to say that I will never go back.
Thank you for your feedback. We're sorry your recent experience did not meet your expectations, especially after being a patient with our practice for many years.
We strive to provide every patient with compassionate, respectful care while also creating a safe and respectful workplace for our team. To provide accurate billing, we routinely verify insurance information, even when a card has been presented previously, as insurance plans and member IDs can change.
We also wanted to clarify one point in your review. The three team members you interacted with that day have a combined 18 years of service with our practice, with tenures of 2, 4, and 12 years. In addition, two members of our leadership team, with 10 and 12 years of service, personally observed the interaction and confirmed that our team remained respectful, professional, and focused on helping you throughout your visit.
Our decision to dismiss you as a patient was not based on a disagreement over an insurance card. It was based on behavior during your visit that included throwing an occluder at a member of our clinical team and making inappropriate and disrespectful comments toward female members of our staff. We have a responsibility to provide a safe, respectful workplace for our employees.
We care for our patients, but we also protect our staff. For that reason, we determined that our practice was no longer the right fit for your care. We sincerely wish you the very best moving forward.
David K2026.08.05
Great facility, selection, and staff. Keri was so friendly and helpful.
Thank you so much for the wonderful review! We're delighted to hear you enjoyed our facility, eyewear selection, and team. We'll be sure to share your kind words with Keri...she'll appreciate the recognition. Thank you for choosing Spring Hill Eyecare, and we look forward to seeing you again soon!
Thank you for taking the time to share your feedback. We're sorry to hear your experience didn't meet your expectations. We understand that cost is an important consideration, and we strive to offer quality eye care and eyewear options at a variety of price points to fit different budgets. Our team is always happy to help patients find solutions that meet both their vision needs and their budget. We appreciate your feedback and would welcome the opportunity to learn more about your experience and address your concerns.
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