Springdale Pet Ranch

Springdale Pet Ranch Reviews

Excellent rating
     
4.8 | 182 reviews
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Springdale Pet Ranch
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4.8

| 182 total

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Ashley Crawford
Ashley Crawford 2025.12.02
     
Our dog is naturally a little shy, but the staff did an wonderful job making him feel right at home. He really blossomed during his stay, making lots of friends—both furry and human! It’s so nice to see how comfortable he was, and he’s usually not the type to get excited about boarding. Now, I feel totally confident leaving him for longer holidays. The prices are very reasonable given the high standards of cleanliness and care. And I just love the report card feature—such a thoughtful little detail that means a lot!
Reply from Springdale Pet Ranch 2021.07.15
Thank you, Ashley!! We enjoyed having sweet puppy Louie stay with us and look forward to seeing him again!
Olivia Simon
Olivia Simon 2025.11.25
     
We always have an amazing experience with Springdale! The staff is incredibly friendly, and our dog absolutely loves his time there. Every visit feels welcoming, and we always know our little guy is in the best hands. The facilities are great with the outdoor turfed play yards. Jack has also trained our puppy and is exceptionally knowledgeable, patient, and kind. We truly cannot recommend Springdale enough. From daycare to boarding to training, we’ve tried it all ... and every service has exceeded our expectations.
Kyle B
Kyle B 2025.11.25
     
Springdale Pet Ranch is truly the best! From the moment we walked in, the staff made us feel completely at ease. Our dog absolutely loves coming here — whether it’s for daycare, boarding, or training, he always runs in excited and comes home happy and tired. The team is incredibly attentive, professional, and genuinely cares about each pet. We couldn’t recommend Springdale more!
OK & Co
OK & Co 2025.11.25
     
Springdale Pet Ranch is hands-down the best pet facility we’ve ever used. The daycare staff is energetic and attentive, the training team works wonders, and the boarding setup is clean, spacious, and well-managed. We love receiving updates and always feel completely comfortable leaving our dog in their care. So grateful to have found this place!
Rachel Lippa
Rachel Lippa 2025.11.12
     
My husband and I decided to use Springdale Pet Ranch for the first time this past weekend. We’ve driven by many times, noticed their great reviews, and had a really positive experience booking over the phone, so we were excited to finally try them out. Unfortunately, our experience ended up being quite disappointing. We dropped off our golden retriever, Milo, on Friday. The check-in process seemed thorough; they reviewed his chicken allergy and confirmed the details of our reservation. Their pricing is structured as a base rate with optional “packages,” and we chose the highest level so Milo would get two walks, a group play session, and a daily report card with photos. That evening, we received the first report card. The photos were of a very cute golden retriever, but unfortunately not our Milo. By the time we saw the email, Springdale had already closed, so we left a message first thing the next morning. When the front desk called back, the voicemail mostly reassured us that the pictures were just “bad lighting and angles,” and that they were confident it was our dog. When I spoke with them later that morning, I learned that they remove collars for safety during the stay, which made sense, but it also raised concern about how they were identifying dogs. To ease my mind, they emailed new 4 new photos; 2 being our Milo next to the other dog we had received pictures of, and 2 single pictures of the other dog (not our Milo). After another call, I mentioned that Milo has a distinct black spot on his tongue to help tell him apart. The staff seemed grateful for the detail and said they’d update everyone so there was no further confusion. We arrived the next day to pick Milo up, and the staff brought out the wrong golden retriever (the same one we were receiving pictures of). At that point, we had no confidence that Milo had been fed the food we brought for his allergy or received the activities included in the package we paid for. While the manager apologized, we left feeling disappointed and uneasy. For $90 per night, we expected much better organization, attention to detail, and accountability.
Reply from Springdale Pet Ranch 2025.11.13
Thank you for sharing your feedback. The experience you’ve described is not in line with the standards we uphold at Springdale. We are addressing this internally with our team to ensure it does not happen again. Our management will be reaching out directly to learn more and continue the conversation offline.
Chanise Elss
Chanise Elss 2025.10.30
     
I feel at peace leaving my boy Dylan here. He gets excited to go. He plays with dogs that are alike, he’s a large breed and likes to rough play, then nap! The drop off and pick up process couldn’t be easier. Drop off, you verify items brought and they adhere to your feeding schedule. They verify if there are any allergies and your dog is off to party! Pick up is even easier. My dog comes home and sleeps for about 2 days lol. I highly recommend. This is your go to if your dogs are strictly inside dogs as they have turf. Very clean!
Reply from Springdale Pet Ranch 2021.09.13
Hi Chanise, Thank you for your business and for your recommendation. Thanks also for commenting on our drop-off and pick-up process for dog boarding. We're always looking for ways to improve our services, so please let us know if you have any suggestions. See you next time
Michelene Landseadel-Sanders
Michelene Landseadel-Sanders 2025.10.23
     
Our Caweenie, Tango, had a blast for the 2 days she stayed overnight at Springdale.
Reply from Springdale Pet Ranch 2025.10.27
Thank you for taking the time to leave us a review. We appreciate your business and hope to see you again soon!
Gordon Kessler
Gordon Kessler 2025.10.22
     
Jack and his crew are the very best. I could tell the first time I stepped through the door that they cared about both cusomers and dogs, and that we would have a good experience. They made me and Honey (my goldie) feel welcome and were very thorough and clear in explaining their various training programs. Jack knows his stuff concerning dogs and the human/dog relationship. He did a fantastic job in training Honey to be my hearing support dog. The training has given me (and Honey) new confidence and freedom that we otherwise wouldn't have. Thanks, Jack and crew!⁷
Reply from Springdale Pet Ranch 2025.10.27
Thank you for taking the time to leave us a review. We are so glad Jack could help you train Honey to support you better. This makes us very happy!
Nicole Wheeler
Nicole Wheeler 2025.10.15
     
Reply from Springdale Pet Ranch 2025.10.27
Thank you for taking the time to leave us a review. We appreciate your business and hope to see you again soon!
Nancy Souza
Nancy Souza 2025.10.15
     
Theo, my lab, has been going since he was 3 1/2 months old. Jack and his amazing staff love him and it shows! Jack's training programs are so phenomenal. Theo has learned so much and I'm guaranteed a life long follow up training or even a phone call if there's any new issues of behavior. Theo is really loved, he has doggy buddies and is a joy to have, I am told almost daily! Jack is such an impressive guy. Patience and consistency with love and praise is taught by all the staff. I know most by name and truly love each! We feel like family and there's just not enough words of appreciation I can share! They all are above excellent and also kind and friendly with people too!😊 Best place you could ever choose, no matter your needs!!🎉
Reply from Springdale Pet Ranch 2025.10.27
Thank you so much for sharing such a heartfelt review! We absolutely love Theo — watching him grow from a tiny pup into the confident, well-mannered dog he is today has been such a joy. Jack and our entire team truly believe in training through patience, praise, and love, and it means the world to hear that it shows. Knowing you feel like part of our family is exactly what we hope for every client. Thank you for trusting us with Theo and for being such an amazing part of our community! 💛🐾
Teeahna Phillips
Teeahna Phillips 2025.09.22
     
Jack did amazing with our dog. She was there for the 15 day stay and train program. She did amazing and the best part is we get lifetime follow up lessons. Sadie loved it there and made a lot of new friends. Also she loved Jack when we were driving home she was looking back out the window like she wanted to go back. We will definitely be bringing her back. Great team, super professional, and they truly love animals. Best experience!
Reply from Springdale Pet Ranch 2025.09.25
Hi Teeahna, Thank you for the wonderful review! We all really enjoyed having Sadie stay with us. We look forward to having her come back for her follow-up lessons and watching you both grow your human and canine connection!
Robert Real
Robert Real 2025.08.07
     
Reply from Springdale Pet Ranch 2025.08.15
Thank you so much for taking the time to leave us a 5-star review!
janet lucas
janet lucas 2025.08.07
     
Springdale rocks! Our young pup Miko just completed a 15-day training course with impressive results! He now confidently and enthusiastically follows commands, and his leash walking is tremendously improved. Shout out to Jack and the team for their amazing training efforts, and a big thank you to everyone at Springdale for all that you do to also make play days and boarding such a wonderful experience for Miko-he just loves it there, and we do too!
Reply from Springdale Pet Ranch 2025.08.15
Thank you so much for taking the time to write a review! We greatly appreciate your business!
David Zepeda
David Zepeda 2025.07.30
     
Boarded our 10 year old shep-lab mix for 6 days. Overall seemed ok, although he had a sore on a paw when we picked him up which no one told us about. Also was difficult at times to reach staff by phone. The daily report cards didn't start on day 1. Also, our dog has been extremely thirsty since we picked him up. Otherwise everything seems to have gone well.
Reply from Springdale Pet Ranch 2025.08.15
We appreciate you letting us know so we can improve our communication and consistency. Your dog’s comfort and well-being mean the world to us, and we hope to welcome him back for an even better experience next time.
Angela Di Pietro
Angela Di Pietro 2025.07.19
     
Top notch training and facility I can’t say enough good things about Springdale! My senior pup recently went through both the Stay & Train and Play & Train programs, and the change in his behavior has been remarkable. Jack is a skilled trainer who takes the time to explain everything clearly throughout the process. The personalized updates and thoughtful report cards for my pup made me feel so connected. Every staff member we interacted with was kind, professional, and clearly passionate about what they do. The facility itself is spotless, beautifully maintained, and welcoming. I wholeheartedly recommend Springdale for anyone looking for top-notch care and training for their dog!
Angie Di Pietro
Angie Di Pietro 2025.07.18
     
Springdale is the best! My senior dog completed a Stay & Train and Play & Train package and his behavior has completely transformed. Jack is an exceptional trainer and thoughtfully walks you through the process before, during and after training. The report cards and personalized touches are incredible. The entire staff are professional, caring and knowledgeable and the grounds are beautifully well maintained and inviting. I highly recommend Springdale to take care of your beloved furry friends!
Reply from Springdale Pet Ranch 2025.08.15
Thank you so much for taking the time to write a review! We appreciate your business!
Harold Gee
Harold Gee 2025.07.15
     
Easy drop-off and pick-up. We have used them before. Caring, courteous, efficient staff...
Reply from Springdale Pet Ranch 2025.08.15
Thank you so much for taking the time to write a review!
Lydia
Lydia 2025.06.10
     
Reply from Springdale Pet Ranch 2025.08.15
Thank you for the 5-star review!
Gone2 Dogs
Gone2 Dogs 2025.06.09
     
This is THE best boarding facility on planet earth. It's like Disneyland for dogs. We have the funnest time here, very attentive staff, very experienced with all types of dogs, cats, dog behavior and pet health. I bring my personal dogs and foster dogs here any time I got out of town and they treat them so well. Cheryl and Jack so so much to help rescue and abandoned dogs as well, they have trained over 20 of our foster dogs and helped them find homes. Just an all around kind business, extra sparkling clean and beautiful property with modern finishes. They put a lot of TLC into caring for pets and take so much pride in their gorgeous facility. We are now enrolling in their rally and fungility courses to learn new skills becuase with foster dogs I need to know how to train too! Highily recommend Springdale Pet Ranch for ALL of your traveling and pet boarding/day care needs. Betty, Bandit, Buckey, Blue, Chuck have found forever homes thanks to their training at Springdale Pet Ranch, and Julio sure enjoys going to day care too!
Reply from Springdale Pet Ranch 2025.08.15
Thank you so much for taking the time to write a review! We love the photos!

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