We’re glad to hear you found our service organised and efficient, and that our operatives made a positive impression. We take great pride in delivering a professional and reliable service, so it’s great to know that came across.
If you ever need our assistance again, we’re always here to help.
Kind Regards,
Specialist Leak Detection
Jane2026.03.19
All round great service, communication, guys who attended to carry out the job professional and knowledgeable
Weâre glad to hear you found our service organised and efficient, and that our operatives made a positive impression. We take great pride in delivering a professional and reliable service, so itâs great to know that came across.
If you ever need our assistance again, weâre always here to help.
Kind Regards,
Specialist Leak Detection
Madeleine Scott2026.03.18
Friendly staff and engineer. leak was found really quickly with no mess left behind.
Very positive experience with SLD and Tyler in particular. Really helpful, honest and thorough, explaining everything he was doing and why. They charge a fixed fee for initial leak detection works and cap it at 4 hours of labour, which a few commenters seemed to think was an issue when they completed the job quicker but seems a fair approach to me. Competitively priced and very helpful company who managed to get someone to us urgently when they could tell we were anxious about a leak.
Thank you for taking the time to share such detailed feedback. We’re really pleased to hear you had a positive experience and that Tyler was able to provide a helpful, honest, and thorough service while keeping you fully informed throughout the process.
At Specialist Leak Detection, we aim to be transparent with our pricing and ensure customers have peace of mind knowing the scope of work from the outset, so it’s great to hear this was appreciated. We’re also glad we could respond quickly and support you when you needed urgent assistance.
Thank you again for your kind words and recommendation.
Kind Regards,
Specialist Leak Detection
David Spencer2026.02.17
Excellent service - the people that came were highly professional and explained what they were doing and what issues they identified. I wouldn't hesitate to recommend.
Thank you for your kind feedback. We’re glad to hear that our team provided a professional service and took the time to clearly explain the process and findings.
Your recommendation means a great deal to everyone at Specialist Leak Detection, and we’re always here if you need our help again in the future.
Kind Regards,
Specialist Leak Detection
Helen2026.02.17
Excellent company, honest, helpful, well priced, trustworthy and skilled.
Thank you for taking the time to share such detailed feedback. Weâre really pleased to hear you had a positive experience and that Tyler was able to provide a helpful, honest, and thorough service while keeping you fully informed throughout the process.
At Specialist Leak Detection, we aim to be transparent with our pricing and ensure customers have peace of mind knowing the scope of work from the outset, so itâs great to hear this was appreciated. Weâre also glad we could respond quickly and support you when you needed urgent assistance.
Thank you again for your kind words and recommendation.
Kind Regards,
Specialist Leak Detection
David2026.02.16
Very professional company - they were highly thorough in their work and explained everything very clearly. I have no hesitation in recommending them for specialist leak detection. The report is very clear and I now have a clear plan of action as to what needs to be done to fix the issues. Excellent job and would recommend.
Thank you for your kind feedback. Weâre glad to hear that our team provided a professional service and took the time to clearly explain the process and findings.
Your recommendation means a great deal to everyone at Specialist Leak Detection, and weâre always here if you need our help again in the future.
Kind Regards,
Specialist Leak Detection
Stuart Carr2026.02.02
Excellent service courteous engineer & very helpful in the office.
Great job done!
I recommend this company.
Thank you very much for your kind review. We’re pleased to hear you were happy with both the engineer’s work and the support from our office team. Your recommendation means a lot to us, and we really appreciate you taking the time to share your experience.
Exceptional service and support
The service was excellent, and the engineer who assisted us was incredibly friendly and professional. They made the entire process smooth and worry-free. Highly recommended!
Date of experience: 15 January, 2026
Very helpful and professional. They were able to pin point the leak to the exact spot and were able to fix the leak and repair the floor to a very high standard (you would never know there had been a leak!) Great communication and very happy to help with any queries asked. Would highly recommend.
Thank you for taking the time to leave such a detailed review. Weâre really pleased to hear you found our team helpful and professional, and that we were able to pinpoint the leak accurately and carry out the repair to such a high standard.
Great communication and supporting our customers throughout the process are very important to us, so your feedback means a lot.
Kind Regards,
Specialist Leak Detection
Stuart2026.01.15
Very professional courteous engineer excellent job, leak found efficiently
with all the necessary equipment.
Office staff also courteous & good service.
Thank you very much for your kind review. Weâre pleased to hear you were happy with both the engineerâs work and the support from our office team. Your recommendation means a lot to us, and we really appreciate you taking the time to share your experience.
Kind Regards,
Specialist Leak Detection
James Sharp2026.01.09
Both Vlad who came to fix my leak and Victoria who operate the phones are respectful and good at their jobs.
Thank you so much for taking the time to share your feedback. We’re really happy to hear that Vlad was able to fix your leak efficiently and that Victoria provided respectful and helpful service on the phones. We’ll be sure to pass along your kind words to both of them. We truly appreciate your support and are glad you’re happy with the service!
Kind Regards,
Customer Support Team
Specialist Leak Detection
D C2026.01.08
Rip-off rouge trader who demand credit card details before they attend the job. Charged £462 for 1 person to attend my property for 1.5hrs (not their claimed 3 hrs) to try and locate a central heating leak. He failed to achieve anything. He just walked around the house pointing an infra red camera and prodding places with a moisture reader. This included areas of the house which clearly did not have pipes running through it (such as the ceiling in the loft).
When I questioned the £462 taken from my card, I was advised they operate on a minimum 4 hour charge, which includes the expensive and timely deployment of tracer gas. However, they knew in advance tracer gas would not be used. I’d pre-advised I have a subfloor void under the house, which makes that detection technique ineffective.
I asked the owner if he thought it was fair pricing to generically charge £462, allocating 4hrs to a job, even though it couldn’t take anywhere near that long. For an ADDITIONAL fee of £462, and as a gesture of “goodwill”, he offered to return and use the tracer gas technique. This, despite their report stating tracer gas would be ineffective due to my subfloor void.
Stay well clear of this company and use one of their competitors who use exactly the same techniques claimed by SLD, but charge by the half hour, not a minimum 4 hrs. Indecently, per their own terms and condition, if SLD attend your property for 4hrs and 1 minute, they will charge 5hrs.
Thank you for sharing your feedback. We are sorry to hear that you were disappointed with the service provided.
At the time of enquiry and booking, the information supplied to us indicated a standard central-heating leak investigation. Based on those details, the appointment was scheduled under our clearly stated minimum charge, which covers specialist engineer attendance, diagnostic equipment, and investigative time. These terms were confirmed prior to attendance.
Upon arrival, it became apparent that certain site conditions and expectations differed from the information provided at the booking stage. Unfortunately, this limited the effectiveness of some detection methods and resulted in an outcome that did not align with what you were expecting. Had these details been clarified beforehand, we would have been able to better advise on the most suitable approach or manage expectations prior to attendance.
Following the visit, when this discrepancy was discussed with you, our team experienced a telephone call that became abusive in nature. We always aim to deal with concerns professionally and respectfully and expect the same in return so that issues can be addressed constructively.
Our engineer carried out a non-invasive inspection using industry-standard diagnostic equipment, in line with the agreed scope of works. As with all investigative services, results cannot be guaranteed, which is reflected in our terms and conditions.
We regret that this visit did not meet your expectations and encourage customers to contact us prior to booking if there is any uncertainty around the scope of works, so the most appropriate service can be arranged from the outset.
Kind regards,
Customer Support Team
Specialist Leak Detection
Matt Littlemore2026.01.08
Technician arrived on time and was knowledgeable and polite. He however didn’t manage to find the leak so I was left none the wiser as to where the problem was stemming from. He did offer to continue to search for the leak over the intial 4 hours but at an hourly rate which was costly, with no guarantee that the leak would be found.
We are pleased to hear that our technician arrived on time and conducted themselves in a knowledgeable and professional manner. Leak detection can be complex, and despite using industry-standard, non-invasive diagnostic methods, it is not always possible to conclusively locate a leak within the initial attendance.
Our pricing structure and minimum attendance period are outlined in advance. Where further investigation is requested beyond this period, additional time is offered on an hourly basis. As with all diagnostic services, it is not possible to guarantee a successful outcome in every case, and this is communicated transparently prior to any additional work being undertaken.
We appreciate your feedback and will take it into account as part of our ongoing service review.
Kind regards,
Customer Support Team
Specialist Leak Detection
Kiran Bhat2026.01.08
Very professional conduct. Got an appointment for emergency and leak traced and isolated.
Thank you for the great review! We are so glad you were pleased with our services.
Kind Regards,
Customer Support Team
Specialist Leak Detection
james2026.01.08
Both Vlad who fixed my leak and Victoria who operates the phones are respectful and good at their jobs. I had a comfortable experience working with them.
Thank you so much for taking the time to share your feedback. Weâre really happy to hear that Vlad was able to fix your leak efficiently and that Victoria provided respectful and helpful service on the phones. Weâll be sure to pass along your kind words to both of them. We truly appreciate your support and are glad youâre happy with the service!
Kind Regards,
Specialist Leak Detection
Matt Littlemore2026.01.06
Technician arrived on time and was knowledgeable and polite. He however didn’t manage to find the leak so I was left none the wiser as to where the problem was stemming from. He did offer to continue to search for the leak over the intial 4 hours but at an hourly rate which was costly, with no guarantee that the leak would be found.
We are pleased to hear that our technician arrived on time and conducted themselves in a knowledgeable and professional manner. Leak detection can be complex, and despite using industry-standard, non-invasive diagnostic methods, it is not always possible to conclusively locate a leak within the initial attendance.
Our pricing structure and minimum attendance period are outlined in advance. Where further investigation is requested beyond this period, additional time is offered on an hourly basis. As with all diagnostic services, it is not possible to guarantee a successful outcome in every case, and this is communicated transparently prior to any additional work being undertaken.
We appreciate your feedback and will take it into account as part of our ongoing service review
Nicolas Bond2026.01.02
Had a great experience with Vlad from S.L.O. He was professional, knowledgeable and took the time to explain everything clearly. Highly recommend.
Weâre really pleased to hear you had a great experience with Vlad. His professionalism and clear communication are exactly what we aim to deliver on every visit. Weâll be sure to pass on your feedback to him.
Thank you for recommending us, it truly means a lot!
Kind Regards,
Specialist Leak Detection
Mathias Poertner2025.12.22
Excellent service. Leak was found quickly and minimal disruption. Fast and professional service!
Thank you for your great feedback. Weâre glad to hear the leak was found quickly with minimal disruption. Providing a fast, professional service is always our goal, and itâs wonderful to know we delivered.
Thank you for choosing us.
Kind Regards,
Specialist Leak Detection
Skyrocket Your Sales with Customer Reviews. No coding required.
Verified Company
