Grant and the team at SEFS went above and beyond to support our family at this very difficult time. From our first contact to planning and farewelling our beautiful mum and even the weeks following. Their individualised options, helpful experience and the genuine compassion and care shown ensured it was the personalised service she and our family had hoped for. We are very grateful for the professionalism, personalisation and care shown during this time. Thank you Grant and team 💕
Grant and his Team were very supportive from that first phonecall right through until after the funeral with follow ups. They guided us and also allowed us to add our own personal touches to express our mum. Never be afraid to ask for what you want for your loved one.
SEFS were amazingly gentle, caring, compassionate and empathetic following the loss of my father in November 2024. They communicated with me throughout the whole process and no request I made was too troublesome for them. We used SEFS in 2010 and 2012 when my grandparents both passed, and all three times they have been absolutely wonderful.
Thank you so much for taking the time to share your thoughtful review. We are truly honored by your kind words and grateful to have been able to support you and your family during such significant moments in your lives. It is deeply rewarding to know that our team was able to provide comfort and care during the loss of your father, as well as for your grandparents in previous years.
With heartfelt gratitude,
The South East Funerals Team
The family of Kevin Davids, so recently in the care of SE Funerals just before Christmas, cannot speak highly enough of this business. Grant and Janine were wonderful. They both held our family so gently. We felt supported and listened to. They were able to give guidance and practical advice that led to us creating a beautiful and meaningful service that we felt reflected dad’s life and loves.
We sincerely appreciate your heartfelt words about your experience with South East Funerals. Our team are dedicated to providing compassionate and supportive care during difficult times, and we're grateful to hear that their efforts were able to bring comfort to your family.
It was an honor to assist you in creating a service that reflected your dad's life and loves. Our team understands the importance of such moments, and we are humbled by the trust you placed in us.
If there's anything more we can do for you and your family, please don't hesitate to reach out. Your feedback means a lot to us, and we are here to support you in any way.
Thank you for your positive feedback! We are delighted to hear that you found our funeral service in Mount Gambier to be the best (A1). Your satisfaction is our priority, and we appreciate your recommendation. If there's anything more we can do for you or your family, please don't hesitate to reach out.
Best regards,
South East Funeral Services
Christine Hulford2023.06.16
The respect, care and service was second to none. They made what was a difficult time a lot easier with making decisions and making sure our wishes were met. Thankyou.
We are humbled by your kind words and grateful for the opportunity to provide you with respectful, caring, and top-notch service during a difficult time. Your feedback reinforces our commitment to excellence, and we are here for you should you need any further assistance.
Warmest regards,
South East Funeral Services
Sharon Richards2021.12.05
To Barney and staff.
Thankyou so much for what you did for Geoffrey's family at this most heartbreaking time.
You also went beyond helping and supporting them when major hurdles were thrown at them.
Thankyou for handling the inappropriate phone calls from family members.
Being in another state your support kindness compassion and understanding shone through.
I look forward to meeting you Barney when I next visit Mt. Gambier.
Thank you so much for your kind words and for taking the time to share your experience. It truly means a lot to us to know that we were able to provide support, kindness, and compassion during such a difficult time for Geoffrey’s family.
We understand how challenging it can be, especially when dealing with emotional hurdles and complex family dynamics, and we are grateful that you felt we were able to help navigate those moments with care. Your appreciation of our team’s efforts is deeply humbling.
Barney and the entire staff are committed to providing the best possible service, no matter the circumstances, and it’s wonderful to hear that our support was able to shine through, even from a distance.
Thank you again for your kind words. We wish you and Geoffrey’s family peace and comfort.
sherryn Bailey2019.04.03
When the unfortunate happens everything seems to spin out of control..what do we do?...how do we organise this and that?...how do we get it right??? We found that one phone call to South East Funeral Services set in motion everything that needed to be done for our mum.... from transporting her interstate from her hospital bed, to their care in S.A....to the close of the graveside service. ..
We didnt have to worry that we would let mum down and not do things properly...we met with Barney, who , along with our input, liased with the minister of the church . They organised the date and time of service, the "order of service" brochures with pictures and poems. A CD of mums favourite song was played and they showed pictures of our choosing on a screen ..We didnt need any computer knowledge...we gave them actual photos...they scanned them , and either projected or printed them. They helped us choose the coffin, the flowers, the hearse, and the book to sign so we could keep track of who attended, and they were just so polite and respectful.
Nothing was too much trouble, we tucked personal items in with mum to keep her company, and put slippers on her feet to keep them warm...it may sound odd but South East didnt bat an eyelid...they encouraged us to grieve and send mum on her way in whatever way made us comfortable.
I guess Im trying to say that South East funerals took the weight off our shoulders by allowing us to concentrate on say, what slippers mum should wear, while they took the reins and guided us through the important structure of a funeral...they made sure we got it right and we will thank them forever.
Sherryn, Gary and Glenn
Thank you so much for your heartfelt review. It truly means the world to us to know that we were able to provide you with the care, support, and guidance you needed during such an incredibly difficult time.
Losing a loved one is never easy, and we’re so glad that our team, especially Barney, could help take some of the weight off your shoulders. It’s our goal to ensure that everything is handled with the utmost respect and care, allowing families to focus on what’s most important – honoring their loved one in a personal and meaningful way.
We are humbled by your kind words about our service, from the personal touches like helping you choose the right items for your mum, to the attention to detail with the service and all the logistics. It was a privilege to be able to assist you in creating a farewell that felt right for your family.
We’ll always be here for you if you need anything in the future. Thank you again for entrusting us with such an important part of your journey. Your gratitude is deeply appreciated, and we’re so glad we could make a difference during this time.
With warmest regards,
Deb West2014.12.22
The quality of care , sympathy and understanding given was second to none . I would highly recommend using their services to take the greatest care in looking after a lost loved one .
Thank you so much for your kind words. We are truly grateful for your feedback and are so pleased to hear that you felt supported and cared for during such a difficult time. Providing compassionate, understanding care is at the heart of what we do, and it means a great deal to us that you found our services to be of the highest quality.
Your recommendation is greatly appreciated, and we are honored to have been able to assist you in your time of need. If there's anything further we can do, please don't hesitate to reach out.
With sincere gratitude,
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