Southampton Logs

Southampton Logs Reviews

Excellent rating
4.7
31 reviews Verified
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Reviews (31)
maggie cole
maggie cole
2024.01.28
Excellent service , logs are excellent , so glad I found the company and would not use anyone else highly recommended
Reply from Southampton Logs 2024.01.31
Thank you for your kind words, Maggie :-) We are glad to hear that you are satisfied with our service and the quality of our logs. We appreciate your support and really happy that you will buy from us again. Thanks Rob
Sharon Wesley
Sharon Wesley
2024.01.20
Very disappointed that for £80 you only get 52 logs
Reply from Southampton Logs 2024.01.31
Hello Sharon Thank you for firstly for buying from us. It's disappointing you left a review before first reaching out to us as we know we could have helped you. We really hope if you were to buy again you would leave a five star review. With any of our Kiln Dried Logs - they are sold by the bag and never counted or sold by amount. Every bag is filled efficiently as possible to safely load each bag within in limits. Our barrow bags are designed for those who wish to have the occasional fires, with people buying the barrow bags so that they can be easily manoeuvred or placed in the boots of cars. Our most popular and the most cost-effective way to purchase bulk Kiln Dried Logs in by buying our bulk builders bags which roughly work out to be the equivalent contents of three barrow bags. with limited supplies we do currently have an offer of a large builders bags Seasoned Ash Logs, – Moisture content below 20% for only £130 Free delivery. Really hope we can serve you again in the future and sorry for any misunderstanding over volume. Thanks Rob
Owen Cavell
Owen Cavell
2023.05.12
Fantastic service, speedy delivery and always very helpful on delivery
Reply from Southampton Logs 2023.05.13
Thank you owen for your five star review - its always appreicated. Hope to provide you with your logs in the future. Thanks Rob
David Davis
David Davis
2023.03.30
Great service delivery quick, the logs burn really well and light easy. Very highly recommend 👍👍👍
Reply from Southampton Logs 2023.05.13
Thanks David for your kind review and glad you've found our logs burn well. We really try are hardest. Thanks Rob
nicky pimm
nicky pimm
2023.03.23
Great service and logs are first rate. Very happy customer.
Reply from Southampton Logs 2023.03.25
Hi Nicky, we're so glad to hear that you're a happy customer! Thank you for your kind words.
Barry Blake
Barry Blake
2023.03.22
I have been a customer @ Southampton Logs for over 4 years now. Always a delight, right from ordering to delivery. Quick and efficient. Perfect service. Thank you!!
Reply from Southampton Logs 2023.03.22
Hi Barry Thank you for your kind words and five star review, thats really appreicatedand hope to supply you logs in the future. Thanks Rob
Padthechelsk
Padthechelsk
2023.03.18
The best logs and customer service that you could wish for!
Reply from Southampton Logs 2023.03.22
Thank you so much for your kind words, Padthechelsk! We are so glad to hear that you had a great experience with us.
Katrina Judson
Katrina Judson
2023.01.20
Excellent service every time
Reply from Southampton Logs 2023.01.20
Hi Katrina Thank you so much for your repeat business, its really appreicated that you took time out to leave a five star review. We look forward to continuing to provide you with kiln dried logs in the future. Thanks Rob
Sue J
Sue J
2022.12.17
I cannot praise this company enough … My usual supplier had no logs until NY … Phoned Southampton Logs early morning and same day they squeezed me in for a delivery when they were already stretched The logs are all a good size for my log burner. Burn very nicely. Good seasoned quality Thank you 😊 Merry Christmas & Prosperous NY Sue Jennings St Denys
Reply from Southampton Logs 2023.03.22
Thank you so much for your kind words, Sue! We are so glad that we could help you out and that you are happy with the logs.
Terry Janes
Terry Janes
2022.10.10
Bought logs for my daughter excellent service speedy delivery by a very helpful driver.I fully recommend.
Reply from Southampton Logs 2023.03.22
Terry, we are so glad to hear that you and your daughter are happy with the service and delivery. Thank you for your recommendation!
Geoff Saunders
Geoff Saunders
2022.04.06
Great service fron ordering to delivery would highly reccommend this company for your future logs
Reply from Southampton Logs 2022.04.06
Hi Geoff Thank you for your kind words and five star review, thats really appreicated.
Fiona
Fiona
2022.02.05
Thanks for a brilliant service - lovely wood and friendly people. Got logs when my usual supplier hadn’t any quickly and efficiently
Reply from Southampton Logs 2023.03.22
Hi Fiona, thank you for your kind words! We're glad to have been able to help you out and we hope to see you again soon.
Mike Egan
Mike Egan
2022.01.08
Contacted Southampton Logs over the new year weekend got a reply incredibly quickly. They were very helpful in what logs we should get for our open fire. Big builders bag was delivered a few days later. Highly recommended from me.
Reply from Southampton Logs 2023.03.22
Hi Mike, thank you for your kind words! We are glad that we could help you out and that you are happy with the delivery. We hope you enjoy your open fire!
Robert rose
Robert rose
2021.11.18
Reply from Southampton Logs 2023.03.25
Thank you for your feedback, Robert! We appreciate it.
David Strivens
David Strivens
2021.10.04
Really good customer service
Reply from Southampton Logs 2023.03.22
Thank you for your kind words, David! We are glad to hear that you had a good experience
James Simpkins
James Simpkins
2021.09.23
Reply from Southampton Logs 2023.03.25
Thank you for your feedback, James! We appreciate it.
Kayleigh McCarter
Kayleigh McCarter
2020.11.21
Positive
Professionalism
Quality
Responsiveness
Value
I emailed Southampton Logs on a Sunday with an enquiry and the lady replied within an hour with all the answers I needed! I had a bag of logs in my garage on the Monday and they burn perfectly and slowly too! An easy invoice payment using online banking, which is perfect. Excellent quality and service. We will be making this company our go to from now on.
Reply from Southampton Logs 2023.03.22
Hi Kayleigh, thank you for your kind words! We are delighted to hear that you are happy with our logs and that you will be making us your go to log suppliers.
William Maclennan
William Maclennan
2020.07.01
Reply from Southampton Logs 2023.03.25
Thank you for your feedback, William! We appreciate it.
Montbrehain
Montbrehain
2020.06.06
Excellent ! Good quality nice dry wood and friendly delivery service too. A1. Ideal.
Reply from Southampton Logs 2023.03.22
Thank you for your kind words We are glad that you are satisfied with our quality and delivery service.
Simon Wood
Simon Wood
2020.01.26
Quick delivery, ordered on Saturday and they delivered on Sunday morning. Great service and good quality logs for my wood burner. Good local supplier.
Reply from Southampton Logs 2023.03.25
Thank you for your kind words, Simon! We are glad to hear that you are satisfied with our service and the quality of our logs. We appreciate your support!