Reply from Soundview Heating & Air Conditioning2025.12.16
Thank you for your positive feedback! We're glad to hear that you had a quick and efficient experience with us. Our team is dedicated to providing excellent service, and we appreciate your recognition. Looking forward to serving you again!
Reply from Soundview Heating & Air Conditioning2025.12.16
Thank you for your positive feedback, Joan! We're thrilled to hear that Justin was able to assist you with his expertise. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to serving you again in the future!
Jessica Klein2025.12.15
Justin B. was wonderful! Quick service and he explained what he was doing throughout the process. As a new homeowner, we greatly appreciate the education and service. Thank you so much!
Reply from Soundview Heating & Air Conditioning2025.12.15
Thank you for your amazing feedback, Jessica! We're thrilled to hear that Justin provided you with quick service and valuable education during your visit. We appreciate your kind words and look forward to assisting you again in the future. Enjoy your new home!
Reply from Soundview Heating & Air Conditioning2025.12.15
Thank you, Janet, for your fantastic 5-star review! We're thrilled to hear that you had a great experience with us. Your support means a lot to our team, and we look forward to serving you again soon!
Reply from Soundview Heating & Air Conditioning2025.12.14
Thank you for your fantastic review, John! We're thrilled to hear you had a great experience with us. Your support means a lot, and we look forward to seeing you again soon.
Alexander Budenkov2025.12.13
Quick response, great service, professional on all levels.
Reply from Soundview Heating & Air Conditioning2025.12.13
Thank you for your wonderful review! We're thrilled to hear that Dave G provided you with excellent service and support. Your recommendation means a lot to us, and we look forward to serving you again in the future.
Lezandra Velez2025.12.12
Who ever this guy is should learn how to drive and have patience this person was driving like a crazy person on the road sticking his middle finger at every stop to me and my mother very unprofessional of him to do especially on one of your business trucks. You guys should have people who respect the roads because he almost crashed into us when there was no where for us to move then he got mad and started to cut and zigzag on the road to everyone like crazy on the roads and also would stick his middle finger to us as well…. The person who commented this isn’t the same number that’s how I found this place don’t lie.
Reply from Soundview Heating & Air Conditioning2025.12.12
All of our vehicles are fully lettered with our phone number, address and email address. All vehicles have GPS and camera systems. This is very vague without some other information provided for me to believe it was someone from our company. There are several companies in this area with the name Soundview. I'm sorry you had to experience something like this but i fully believe it wasn't my company. Please enjoy the holidays.
Cole Burkhardt2025.12.12
SoundView is a deeply loyal, considerate and trustworthy company. I have been a customer for years and I can not speak highly enough of their upstanding professionalism and integrity!
A few years back we woke up on a freezing Christmas morning without any working heat, not yet even customers of SoundView, we called in need of help and they send a tech out right away, saving Christmas for the whole family.
We have been customers ever since and they have continually provided excellent service!
Best on Long Island!!! Highly recommend!
We had a mystery water stain in a kitchen ceiling that one theory led to an AC issue. Rob spent considerable time trying to pinpoint the problem. Although he concluded it was not an AC issue, he brought a wealth of knowledge and candor to the issue. I certainly appreciate the time and expertise.
I’ve asked for a routine maintenance contract based on this visit.
Reply from Soundview Heating & Air Conditioning2025.12.11
Thank you for your positive feedback! We're glad to hear that Rob was able to provide you with valuable insights and dedicate his time to help identify the issue. It's great to know that you're interested in a routine maintenance contract; we look forward to continuing to assist you in the future. Your satisfaction is important to us, and we appreciate your trust in our services.
Maureen Brode2025.12.10
When yesterday early evening, I felt cold in my house, I thought the worst. At 8:10 this morning, I called Soundview Heating & Air Conditioning. At 10:00, John the technician was here, and by 11:00 my house was nice and toasty again. A great company and fabulous staff. Thanks for coming to my rescue and Merry almost Christmas.
Reply from Soundview Heating & Air Conditioning2025.12.10
Thank you for your wonderful review, Maureen! We're thrilled to hear that John was able to quickly address your heating issue and restore comfort to your home. Our team strives to provide prompt and effective service, and it's great to know we met your expectations. We appreciate your kind words about our staff, and we wish you a Merry Christmas as well!
susan Pitts2025.12.09
UPDATE: My new system installed March 2025 is getting it's 1st winter workout. Cannot be happier. If anyone has any questions about using Soundview, I can assure you that you will not be disappointed. Thank you to the whole Soundview team.
UPDATE: Soundview went above & beyond to try & get my existing poorly installed system to work properly. I made the decision to have them install a new system. The guys were awesome and did an amazing job. I was holding back Happy Tears when I hugged them all to say goodbye. Brian & Phil (Service Manager & Sales Manager) hit the nail on the head with what needed to be done. New system is working beautifully. Cannot thank the entire staff of Soundview enough! 👍👍
Outstanding service! Had several issues with the heating in my home not working properly. Thomas was here at the beginning of December for over 2hrs and meticulously went thru tweaking the system. Everything is working perfectly! Highly recommend Soundview. Since then my system, which was poorly installed by a prior company 2 & a half years ago, required changing out the compressor, balancing pressure, etc. The entire Soundview team (Brooke, Tessa, Justin, Brian, Rob & Brian the Service Manager worked continuously to address my concerns. I have never had better customer service! 👍👍
Reply from Soundview Heating & Air Conditioning2024.04.09
Thank you for your kind words Susan! I really do work with an amazing team. I am very fortunate. I am happy we were able to resolve all the issues and get that system working again. Now lets get some warm weather!!!
Brooke Cousin2025.12.08
such amazing customer service in the office when scheduling my apt the technician chris who came out was so beyond helpful and fixed my issue now our house is nice and warm thank you soundview
Reply from Soundview Heating & Air Conditioning2025.12.09
Thank you for your wonderful feedback, Brooke! We're thrilled to hear that you had a great experience with our customer service and that Chris was able to help resolve your issue. Keeping your home warm and comfortable is our priority. We appreciate your support and look forward to serving you again!
Reply from Soundview Heating & Air Conditioning2025.12.06
Thank you for your positive feedback, Tom! We're glad to hear that our technician was able to assist you promptly and efficiently. Your recommendation means a lot to us, and we appreciate your support. If you need any further assistance, please don't hesitate to reach out.
Neil Heft2025.12.04
I have used Soundview twice for major heating system replacements, once for the furnace (hot air gas fired) and more recently for the hor water heater. The technicians arrived on time and they were polite and professional. Excellent job overall. The price seemed a bit on the high side at first, but once I saw the quality of their work I felt it was well worth it. I would recommend Soundview wholeheartedly to anyone needing a repair or replacement system.
Reply from Soundview Heating & Air Conditioning2025.12.04
Thank you for your wonderful feedback, Neil! We're thrilled to hear that you had a positive experience with our team during both your furnace and hot water heater replacements. Our technicians take pride in their professionalism and quality of work, and it’s great to know that you found our services worth the investment. Your wholehearted recommendation means a lot to us. We look forward to assisting you again in the future!
Reply from Soundview Heating & Air Conditioning2025.12.03
Thank you for your outstanding review! We're thrilled to hear that you had a great experience with our team and found our services efficient. Your support motivates us to continue delivering our best. We look forward to serving you again in the future!
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