I needed spontaneous medical assistance during my vacation and had a great experience. The communication via WhatsApp in advance was super easy and fast. I got an appointment on the exact same day without any hassle. The staff and the doctor were very friendly and professional. I felt really comfortable and in good hands. Highly recommended!
Highly incompetent medical provider
Highly misleading company name that they absolutely do not live up to. Have been living in Hungary over three decades now and have never met a more incompetent medical provider including state managed ones. Don't ever try to receive urgent medical service through them! Even though I'd told them at the very beginning - and repeated it over several phone calls - that we'd pay straight to the doctor and submit the invoice to our insurance company ourselves afterwards, so no need to wait for the payment approval letter from the insurance company, they were stressing over payment. Clear what their main focus is.
After 8 phonecalls and waiting 3 hours, still no doctor in sight...
Date of experience: 03 April, 2026
Date of experience: 03 April, 2026
It was a huge relief to find SOS, They were calm, kind and helpful to do everything I needed. They knew the best doctor to make an appointment for and emergency situation, they accompanied me to the appointment, translated the conversation and finally translated the necessary documents for my insurance claim. I didn't need to search for the best doctor, worry about translation and understanding medical terminology, they did it all. I feel no concern about having any future problems because I know they are always available to help. I would highly recommend them.
Reply from SOS Tourist Medical Center
2026.01.14
Thank you very much for your kind review. We’re glad we could support you during a stressful situation and make the process easier by assisting with the appointment, translation, and insurance documentation.
Your trust means a lot to us, and we’re always here whenever you need help.
Your trust means a lot to us, and we’re always here whenever you need help.
We had a very positive experience with the Tourist Medical Center.
Getting in touch was easy, and we received a quick call back. We felt taken seriously and were able to visit te next morning with our son. The staff were kind, professional, and helpful, we’re really grateful for their care.
Reply from SOS Tourist Medical Center
2026.01.11
Thank you, Barbara, for sharing your experience. We're glad to hear that our team could assist you and your son promptly and with care. Your kind words mean a lot to us and inspire us to keep providing the best service possible!
La ringraziamo per averci visitato insieme a nostro figlio. Avevamo urgente bisogno di una visita a causa di un’eruzione cutanea dovuta all’influenza. La visita si è svolta con tranquillità anche con il nostro figlio di due anni molto vivace, e il dottore è stato fantastico!
Reply from SOS Tourist Medical Center
2025.12.16
Grazie mille, Daniela, per aver condiviso la vostra esperienza! Siamo lieti che la visita sia stata positiva e che il nostro dottore abbia saputo gestire al meglio la situazione con il vostro piccolo. Siamo sempre qui per supportarvi.
Fast booking of the appointment and thorough examination to find the problem. Great follow up care too. I felt looked after, not just a transaction.
Reply from SOS Tourist Medical Center
2025.12.09
Thank you, Richard! We're so glad you felt well cared for and appreciated our thorough approach. Your kind words motivate us to continue delivering attentive and professional service.
Gute professionelle Untersuchung und Beratung. Sprechen englisch. Haben auch nachher telefonisch weiterberaten und unterstützt. Sehr zufrieden. Besten Dank
Reply from SOS Tourist Medical Center
2025.12.09
Vielen Dank, Andreas, für Ihr tolles Feedback! Es freut uns sehr, dass Sie mit unserer Untersuchung und Beratung zufrieden waren. Wir schätzen Ihre nette Rückmeldung und stehen Ihnen auch in Zukunft gerne zur Verfügung.
I went in looking for advice on an injection, both women were charming and helpful, directed me to a pharmacist, then had their lovely, English speaking, thorough doctor go through my medical details and give me the injection. Very kind and professional and I was really happy with everything. Grazie mille!
Reply from SOS Tourist Medical Center
2025.11.17
Thank you, Amanda! We're delighted to hear you had such a positive experience and felt well-cared for by our team. Your kind words mean a lot to us, and we're glad we could assist you efficiently. Grazie mille for sharing your feedback!
Lovely reception & doctors, personal help, felt that they really cared! Thank you so much for your help are care!!
Reply from SOS Tourist Medical Center
2025.11.09
Thank you, Sinem, for your kind words! We're delighted to hear you felt cared for by our team. Your feedback means a lot and motivates us to continue providing the best service possible.
I went to see medical help at tourist medical centre
Could not wish for a better care
Everybody starting from receptionist to the doctor were so attentive thorough kind and caring .
I can't overestimate the quality of .medical care I recieved.
Thank you very much
My best wishes
Natalia Kozak
Reply from SOS Tourist Medical Center
2025.11.09
Thank you, Natalia, for your kind words! We're delighted to hear that you felt well cared for by our team. Providing attentive and thorough care is very important to us, and we truly appreciate your recognition. Wishing you the best!
Nach Anmeldung per WhatsApp konnten wir sehr schnell in das Medical Center kommen. Ich wurde sehr gründlich untersucht, sowohl von der Internistin, wie auch von den Kardiologen, die sehr kurzfristig dazugeholt werden konnten. Vielen Dank für die freundliche und kompetente Hilfe!
Reply from SOS Tourist Medical Center
2025.11.09
Vielen Dank, Andrea! Es freut uns sehr, dass Sie zufrieden waren und unsere schnelle und gründliche Betreuung schätzen. So soll es sein! Wir wünschen Ihnen weiterhin alles Gute.
Got good help pretty quickly. Quite expensive but everything went smoothly. Recommended
Reply from SOS Tourist Medical Center
2025.10.16
Thank you, Thomas! We're glad to hear you found the process smooth and helpful. Your recommendation means a lot to us, and we appreciate your feedback on pricing—it's something we continually evaluate to improve.
Nach meinem Unfall (Beinfraktur) wurde ich sehr zuvorkommend und professionell aufgenommen und behandelt (ohne Anmeldung).
Das SOS Tourist Medical Center Cagliari ist mehrsprachig aufgestellt. Also sind keine sprachlichen Probleme zu erwarten. Alles notwendige wurde vor Ort telefonisch organisiert.
Alle notwendigen Untersuchungen und Hilfsmittel (Röntgen, Rollstuhl, Orthese, UAST, Medikamente, etc.) wurden unkompliziert vereinbart und personell begleitet bzw. bereitgestellt.
Die Preise wurden vorab eindeutig kommuniziert.
Durch den schnellen Service konnten wir noch die Nachfähre erreichen um in Deutschland schnellstmöglich Weiterbehandlung zu erhalten.
Nochmals vielen Dank an Dr. Giovanni Pisano, Jenny und das gesamte Team.
Liebe Grüße von Sigrid
Reply from SOS Tourist Medical Center
2025.10.13
Vielen Dank, Sigrid, für Ihr ausführliches Feedback und Ihre netten Worte! Es freut uns sehr zu hören, dass Sie mit unserer Betreuung zufrieden waren und alles reibungslos verlaufen ist. Wir wünschen Ihnen weiterhin eine schnelle Genesung und alles Gute!