Solution Oriented Services of San Francisco, LLC Reviews

Edward Gibbons 2025.09.28

     

Chris helped me transition from Android to iPhone, upgrade my old 10-year-old desktop system, consolidate and move websites onto a cheaper web host, consolidate my email history, combine my photos, making them all available in one place, and move from Verizon Wireless to a cheaper wireless option. He has done this over the past couple of years, and it has been a lot of change. Chris is naturally a calm, expert tech support guy with a caring approach. I’m on the other side of all this now, but when we started, I was overwhelming. I was frustrated because I didn’t have the words to ask for what I needed, explain my problems, or get help to resolve problems I was experiencing. I’m so lucky to have had Chris’s help. Chris is a good listener. If Chris doesn’t know the answer, he knows where to look. He often had alternative ways to get to the same outcome if we ran into a problem. He’s an excellent problem solver. Chris helped me make a lot of important decisions. He helped me clarify my needs, criteria, and options to make good choices. Often those choices were lower cost, saving me money over the long run. I frequently felt like I owed Chris more for his services than he charged. He’s worth more than he charges for his tech-support expertise. I’ve great confidence in Chris’s abilities and can strongly recommend him for technical support to anyone!

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Reply from Solution Oriented Services of San Francisco, LLC 2025.10.01

Ed- thank you so much for the glowing review! It made my morning! It's been a pleasure to work with you and check off the items from your initial list over the last couple years, and look forward to working together in the future.

Kris Taylor 2025.09.02

     

Chris has created a fantastic website for our preschool and continues to update, offer solutions and implement systems we didn't know we needed, bud absolutely did!! He is quick, efficient and very skilled ... also just a fun guy to chat with while he sorts out any number of technical issues. Chris is a total gem!

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Reply from Solution Oriented Services of San Francisco, LLC 2025.09.03

Thank you for these kind words Kris, it made my day! I've enjoyed working with you as well, and am glad you appreciate my ideas and that they've been helpful.

Michelle White 2025.08.18

     

Chris is so great! He came to resolve an Internet issue I had and was there in less than 24 hours. Super friendly and I had him work on a couple other IT related projects w TVs and my mobile. Highly recommend!

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Reply from Solution Oriented Services of San Francisco, LLC 2025.08.22

Thanks Michelle! Looking forward to working with you on your next project!

Brandon Jones 2025.07.29

     

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Reply from Solution Oriented Services of San Francisco, LLC 2025.08.22

Thank you!

Michele Cipriano 2025.07.29

     

We hired Chris to help us with our WiFi which was slow and spotty in certain corners of the house. He’s very friendly and after asking some questions he was able to diagnose the issue, and recommended that we switch to a mesh WiFi network. He even offered to go to Best Buy to pick up the new router and came back to install it on the same day! Since then our WiFi has been way more reliable and faster. We ended up hiring him again to help us choose a new LED Smart TV in or our living room and he came back to mount it over our fireplace and concealed all the wiring and our cable box for a clean looking installation. He walked us through the functions of the smart TV and configured the remote to control everything so we don’t need to fumble around with multiple remotes to watch TV. Chris is efficient, direct, and transparent. We will definitely call him again when we need tech help!

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Reply from Solution Oriented Services of San Francisco, LLC 2025.08.22

Thanks Michele, it was a pleasure working with you!

Anthony Lucera 2025.07.29

     

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Reply from Solution Oriented Services of San Francisco, LLC 2025.09.02

Thank you!

Anthony Cipriano 2025.07.29

     

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Reply from Solution Oriented Services of San Francisco, LLC 2025.09.02

Thanks!

Marlo Sagatelian 2025.07.26

     

The moment I met Chris, I knew I had found excellent support. He effectively resolved various security issues on my devices and taught me some new skills. He was a pleasure to work with, and his clear and relaxed communication style put me at ease. I would recommend him to anyone.

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Reply from Solution Oriented Services of San Francisco, LLC 2025.07.26

Thank you so much Marlo! Looking forward to working with you again!

Susan Twinn 2025.07.23

     

Chris of SOS is my go to guy for tech help. I have been working with Chris for a few years now and he has always done exceptional work. He has installed my TVs, optimized my WiFi networks and fixed any problems I’ve had. I would highly recommend Chris and Solution Oriented Services to anyone needing tech help.

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Reply from Solution Oriented Services of San Francisco, LLC 2025.07.24

Thank you for the kind words Susan!

Sue Silver 2025.07.23

     

Chris of SOS saved us today when he was able to solve a problem others could not figure out. All three of our TVs were very sluggish or not working at all. They would be connected to the internet and then the wouldn’t be. It happened over and over. Day after day. Today, we reached out to Chris and he was able to figure out the issue and guide us thru the steps to fix it. Took about an hour. All is well and we now have 3 working tvs - all with great response time. THANK YOU CHRIS.

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Reply from Solution Oriented Services of San Francisco, LLC 2025.07.24

Thank you Sue- always happy to help out!

Donald Albert 2025.07.22

     

Chris at Solution Oriented Services was able to help me diagnose and fix a Wifi connection issue with my Vizio SmartTV that suddenly started a few days ago. The best part is that he was able to help me remotely via video call, as we are in different parts of the country! He walked me through all the troubleshooting steps to quickly isolate the problem, and after a few equipment reboots and password entry, I was back on line! Chris is patient and explains things clearly without getting too technical and is a nice guy and easy to connect with. Thanks Chris!

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Reply from Solution Oriented Services of San Francisco, LLC 2025.07.24

Thanks Don- I was glad I could solve the problem remotely!

Kelly Lawrence 2025.07.18

     

Chris is amazing. He’s like having your own personal IT consultant on call. One of the best things is his ability to steer you to solutions or, when it’s a bigger issue you haven’t the time to address, jump in with a can-do attitude.

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Reply from Solution Oriented Services of San Francisco, LLC 2025.07.24

Thank you Kelly- happy to help you out!

Ruth Lucera 2025.07.15

     

Very patient and explains things thoroughly!

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Reply from Solution Oriented Services of San Francisco, LLC 2025.07.24

Thank you Ruth, always a pleasure to help you out- you are a fast learner and great student!

Kelly Thornton 2025.07.15

     

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Reply from Solution Oriented Services of San Francisco, LLC 2025.07.24

Thank you Kelly!

Ronald Levaco 2025.07.14

     

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Reply from Solution Oriented Services of San Francisco, LLC 2025.07.24

Thanks Ron!

Alessandra Jurick 2025.07.08

     

Chris is fantastic! He has been our go-to IT pro for years and is always a pleasure to work with. He’s reliable, efficient, solution oriented, and kind. He clearly explains everything and makes the whole process smooth and stress-free. We’ve really come to count on him and I highly recommend you work with him!!!

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Reply from Solution Oriented Services of San Francisco, LLC 2025.07.24

Thank you for the kind words AJ!

Justin Wiesenfeld 2025.07.07

     

Chris has managed our tech (Wifi and AV mostly) across multiple offices for a few years now and is super organized and detail-oriented. He solves all our issues with a very thorough and efficient approach. Super nice to work with as well. Highly recommend!

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Reply from Solution Oriented Services of San Francisco, LLC 2025.07.24

Thank you Justin! I've enjoyed working with you and everyone at Codi!

Dee Gardetti 2025.07.05

     

I first hired Chris several years ago to resolve ongoing issues with my home Wi-Fi and television setup, which had become increasingly unreliable. He quickly diagnosed and fixed the problems, restoring smooth streaming and consistent connectivity. Since then, Chris has become my go-to technology consultant for a wide range of projects. He upgraded my computer, seamlessly migrated all my data, and most recently guided me through a major transition away from cable. I explained what I was looking for, and Chris handled everything from researching and selecting the right equipment to ordering, delivering, and installing a beautiful new Samsung Frame TV. He also set up Roku devices on my other TVs to help me switch fully to streaming services. Throughout the process, Chris provided thoughtful advice, worked within my budget, and delivered exceptional white-glove service. His professionalism, communication, and attention to detail turned what could have been an overwhelming experience into something easy and stress-free. Honestly, I could not have done it without him. I trust him 100%. I even gave him his own code to my home so he could come and go as needed while I was out of town to complete the project in between arrivals and departures of Airbnb guests. If you’re looking for someone who is kind, honest, trustworthy, knowledgeable, reliable, and incredibly patient, especially with clients who may not be fluent in “tech”, I cannot recommend Chris highly enough. He continues to be an invaluable resource, and as a bonus, he loves dogs. I mean, what more could you ask for, right?

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Reply from Solution Oriented Services of San Francisco, LLC 2025.07.06

Thank you so much for the kind words and for putting your trust in me!

Danny Scott 2025.07.04

     

I have been a client for more than 4 years. Chris is who Ivtrist to get the job done right. I count on him for minor details like selecting tv stands to large scale moving / unpacking jobs. He is reliable, friendly and knowledgable. I keep calling him because of all of these attributes..

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Reply from Solution Oriented Services of San Francisco, LLC 2025.07.04

Thank you Danny! Always glad to help you out!

Brian Bobbie 2025.07.01

     

Chris at Solution Oriented Services is a pleasure to work with. I hired him to help me with a complex standing desk installation including 3 monitors, a Dell docking station, and a KVM switch allowing me to leave my work Windows PC and my personal MacBook Pro docked. I wanted to easily switch between the two and tried to wire it myself, but couldn’t get it to work consistently, and the wiring required was so tangled and complex that I decided to call in a pro. After emailing with me to confirm what type of functionality I was looking for, Chris ordered some parts (two metal wiring boxes that clamped to the back of my desk and a clamp on sliding keyboard tray), for the installation and we scheduled a date. Chris got both systems working, with the ability to seamlessly switch between them with the push of a single button. The middle screen is the main screen, and the left and right screens are extensions, so I have over 80” of computer desktop space! Then he moved on to the wiring clean up- neatly and safely putting all the power, video, and usb cables inside the boxes and wrapping the wiring in a sheath that makes it look like one cable coming off the desk to the wall outlet. The setup moves with the desk, so there is no strain on the wiring whether I’m sitting or standing. Chris is a personable guy and he exceeded my expectations with this installation. I highly recommend him for your tech needs!

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Reply from Solution Oriented Services of San Francisco, LLC 2025.07.01

Thank you Brian- I enjoyed working on this project with you and happy to help with anything you need in the future!