Soho Gem Sapphire & Diamond Engagement Rings NYC Reviews

angela wang 2026.10.27

     

So happy we found SoHo Gem for engagement ring shopping - the experience always felt very friendly and relaxed so we naturally wanted to get our wedding bands here too. As a separate project I repurposed stones from old fashioned jewelry into a simple option for daily wear with Winona’s help on the design and loved the results. We’ve stopped by the store many times over the past couple years and it has always felt like a breeze working with this team!

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Lana Jalouga Hassad 2026.10.16

     

Irina at SG is a pleasure to work with! She and her team are ultimate professionals while simultaneously building a connection to their client. Happy customers over here!

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Devin Knott 2026.08.14

     

I had such a great experience working with Winona. I wanted to create a unique necklace for my girlfriend that had both our birthstones and she was so helpful with creating different design ideas. The whole process was a lot of fun and I’m so happy with the way it turned out. Will definitely be coming back.

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Mike Chung 2026.08.11

     

Winona was extremely patient with all of my questions and had 10/10 service. Great and friendly demeanor, extremely open, VERY knowledgeable about all sorts of gems and jewelry, and took her time to walk me through the process. Can’t say enough how helpful Winona is

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Riley Buikema 2026.08.05

     

My partner and I scheduled an appointment to have an engagement ring consultation with Gabrielle last week. We had a really amazing experience with her, she was extremely kind and walked us through a lot of great options. I ended up falling in love with rings I never would have expected to, and am so excited to see what she and my partner come up with when the time comes now that they both know what I like. Highly recommend working with Gabrielle

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Emma Brown 2026.07.14

     

Soho Gem created the most beautiful custom diamond necklace for my wedding, and I couldn't have loved it more. I wanted something delicate, unique, and timeless, and they designed a piece that was absolutely perfect for the day. It was elegant and dainty, complemented my dress beautifully, and is something I'll treasure forever. The entire process was seamless, and they were wonderful to work with from start to finish. I received so many compliments on the necklace and would highly recommend Soho Gem to anyone looking for a special custom piece! (Photo credit: Sofia DeWolfe Photography)

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Ilona Miller 2026.04.02

     

We worked with the gemologist Winona at Soho Gem to source the most amazing green sapphire for our engagement ring. We had been looking all over the city, gave her an extremely specific request, and when we came back a week later she had found the perfect gemstone for us, exactly to our specifications! Also, Winona is just such a peach and she made the whole process so fun. We couldn't have asked for a more efficient, friendly, and thoughtful service backed by incredible industry expertise and knowledge. Thank you! - Ilona & Alex

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AJ 2025.11.22

     

Mariana was amazing to work with! We picked out the perfect ring! Such a fun experience!!

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Reply from Soho Gem Sapphire & Diamond Engagement Rings NYC 2026.03.14

Thank you and congrats!!

Daniel Harris 2025.11.19

     

Fantastic service, repairing a broken chain necklace and bracelet, and creating a replacement for a lost diamond earring. It’s a perfect match!

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Monica Ragauskas 2025.09.01

     

Winona is THE SoHo gem. I stumbled into this store by accident after having a few bad experiences with other jewelers - I didn’t have an appointment and Winona made time for me anyway. She is so warm and genuine and knowledgeable about what she does. She immediately started reaching out to her sources to find me the diamond I’ve been looking for and it was spot on. The prices were also surprisingly the most fair of anywhere else I looked. I was expecting for a jewelry shop in SoHo to be much more expensive. We got engaged in June and I still can’t stop staring at my beautiful ring. The setting is also exactly as I designed it, simple and elegant. Thank you forever to Winona and everyone at SoHo Gem ❤️

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Anthony Scudieri 2025.07.27

     

We had a great experience working with Marina for an engagement ring. She only made recommendations based on what we were looking for, and not what could be pricier. The turnaround time was fast, and she was incredibly responsive throughout the whole process. I highly recommend working with her!

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Joanna Curtis 2025.05.25

     

Some of the rudest people I have ever encountered work in this store, and they do not communicate well with one another. Buy your diamonds elsewhere.

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Reply from Soho Gem Sapphire & Diamond Engagement Rings NYC 2025.06.03

Hi Joanna. I am sorry that you had a negative experience at our shop. It would be very helpful to understand exactly what happened and which day you came in. We pride ourselves on our customer service and have always gone above and beyond to take care of everyone who walks in to the best of our ability. Looking forward to your response and understanding of what happened that day. All the best, Irina Ferry - owner

Colin Marker 2025.05.07

     

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Meirah Kriegman 2025.04.09

     

I had the best experience working with Winona at Soho Gem. She sourced the perfect Emerald for my engagement ring and delivered exactly what I spent a long time looking for. She’s also friendly and fun to shop with.

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georgia marentis 2025.03.25

     

We had the best experience with SohoGem, it was so easy to book an appointment. We worked with Marina who was so kind and knowledgeable which made us confident in our decision to work with SohoGem on our engagement and wedding band. Marina listened to all of our ideas and helped us build our dream rings. She was also so fun and is part of our engagement story now, we adore her. Highly recommend working with Marina at SohoGem if you are looking to build a unique engagement ring and wedding band set!

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Andres Corado 2025.02.04

     

Exceptional Service & Stunning Craftsmanship After losing our original engagement ring, we were devastated—but SoHo Gem turned that heartbreak into something truly special. Their team was warm, knowledgeable, and made the entire process seamless. They helped us create a magnificent new ring with incredible craftsmanship and attention to detail. What could have been stressful became an enjoyable and memorable experience. If you’re looking for expert jewelers who truly care, SoHo Gem is the place to go. Highly recommend!

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Meredith Morris 2025.01.23

     

From start to finish we had a seamless experience! Gabrielle was a pleasure to work with and gave us the best advice for what we were looking for. They even offered a free resizing for my engagement ring. I highly recommend shopping here if you are looking for an engagement ring or any designer jewelry in the future!

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Justyna Pietrus 2025.01.08

     

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Hannah DeZara 2025.01.05

     

Could not be more pleased with my experience here. Marina is an absolute expert. The collection is curated, high quality and well priced. My fiance and I got my engagement ring and both of our wedding bands here. Beyond wedding jewelry, they also have stunning colored gem jewelry collections. I never once felt like I was being pressured and they were very honest about what looked best on me, which I so appreciated!

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Dylan Russo 2024.12.08

     

Winona is amazing - customer service was unmatched and they have such an amazing assortment. Can really help you find anything you’re looking for!!

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