Socool Pte Ltd

Socool Pte Ltd Reviews

Excellent rating
4.8
3067 reviews Verified
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Reviews (3066)
Alvin Tan
Alvin Tan
2024.04.21
recommends
Fast response time, punctual, professional, reasonable price and honest.
Reply from Socool Pte Ltd 2024.04.21
Dear Alvin, Thank you for your kind words. We're glad to hear about your positive experience with our punctual and professional aircon servicing. Your satisfaction is our priority, and we strive for reasonable and transparent pricing. Best Regards, Socool Pte Ltd
CHOW FOOK HING
CHOW FOOK HING
2024.04.20
Technician very polite and patience with all the questions that I asked. Very knowledgeable and done a good job servicing my Air Con units . Will definitely engage his services in future
Reply from Socool Pte Ltd 2024.04.20
Dear Chow, Thank you for recognizing our technician's politeness and expertise. We are pleased to hear that our aircon servicing exceeded your expectations. Your feedback enhances our dedication to continuous improvement. Looking forward to serving you again in the future. Best Regards, Socool Pte Ltd
cheryl nathania
cheryl nathania
2024.04.20
Have been engaging SoCool, technician Jimmy, for the past 2 years and his service is very good. He's polite and very knowledgable. When my old aircon had issue, he's willing to come promptly, investigate, and clearly explain what's wrong with the aircon and what options can be done to fix it. He does not upsell unecessary service/products (i can only say this for Jimmy as another SoCool technician did try to upsell). Overall, I am very statisfied with the service Jimmy has provided to service my aircon and i will continue to engage him for future aircon servicing. 5 stars for Jimmy's service and attitude!
Reply from Socool Pte Ltd 2024.04.20
Dear Cheryl, Thank you for your kind words about our technician, Jimmy. We're delighted to hear about your positive experience with our aircon servicing. We appreciate your ongoing trust in us and look forward to assisting you in the future. Best Regards, Socool Pte Ltd
Calvin Ong
Calvin Ong
2024.04.20
Very knowledgeable and friendly,
Reply from Socool Pte Ltd 2024.04.20
Dear Calvin, Thank you for your positive feedback. We're thrilled to know that our aircon servicing team left a good impression with their knowledge and friendly demeanor. We strive for this standard with all our valued clients. Best Regards, Socool Pte Ltd
Amos Ng
Amos Ng
2024.04.20
Tat’s service was really great and he cleaned all our units really fast and extremely clean! (:
Reply from Socool Pte Ltd 2024.04.20
Dear Amos, Thank you for your positive feedback. We are delighted to hear that Tat's aircon servicing met your expectations. We continuously strive to provide prompt and efficient services. Your satisfaction is our success. Best Regards, Socool Pte Ltd
Malcolm Kuang
Malcolm Kuang
2024.04.20
Great service from Alex who did the general servicing for our air con units.
Reply from Socool Pte Ltd 2024.04.20
Dear Malcolm, Thank you for sharing your positive experience with our service personnel, Alex. We are pleased that you found our aircon servicing to your satisfaction. We look forward to serving you again. Best Regards, Socool Pte Ltd
CWTan
CWTan
2024.04.20
Reply from Socool Pte Ltd 2024.04.20
Dear CWTan, Thank you for taking the time to leave a review. We are pleased to know that you are satisfied with our aircon servicing. Your feedback is very important to us. Please do not hesitate to reach out for any future needs. Best Regards, Socool Pte Ltd
Ai M
Ai M
2024.04.20
I've been using their service since I got to k wo them from previous landlord. Always thanks to their service as they are always perform satisfactory aircon maintenance on timely manner. Staff especially Tat is very friendly, helpful, and always do good work and reliable. While I am required aircon maintenance, I will continue using their sercive and of course recommended for others.
Reply from Socool Pte Ltd 2024.04.20
Dear Ai M, Thank you for your wonderful feedback and recommendation. We strive to provide reliable and timely aircon servicing. We're grateful for your loyalty and pleased our staff, especially Tat, has met your expectations. Best Regards, Socool Pte Ltd
Heinz Gimmel
Heinz Gimmel
2024.04.20
Great job, thks
Reply from Socool Pte Ltd 2024.04.20
Dear Heinz, We're thrilled to know you are satisfied with our aircon servicing. Your words greatly encourage our team to continue delivering unparalleled service. Your satisfaction is our top priority. Best Regards, Socool Pte Ltd
Shawn Lau
Shawn Lau
2024.04.20
Just had my first A/C servicing with SoCool and Alvin was assigned to us. He serviced the A/C in detail and advised the necessary treatment required for my next servicing. Alvin was also patient and shared some basic maintenance knowledge with me. Without a second thought, I signed an annual package right after the service was rendered. Thank you SoCool & Alvin.
Reply from Socool Pte Ltd 2024.04.20
Dear Shawn, Thank you for your review. We're delighted to know that Alvin's patience and expertise in aircon servicing exceeded your expectations. Your satisfaction is our top priory. We look forward to continuing to serve you in the future. Best Regards, Socool Pte Ltd
S Lin (Sean)
S Lin (Sean)
2024.04.20
The technician is very competent and corporative. Strongly recommended.
Reply from Socool Pte Ltd 2024.04.20
Dear Sean, Thank you for your positive feedback. We're delighted to hear about your satisfying experience with our technician. Your recommendation is highly appreciated. We remain dedicated to offering competent and reliable aircon servicing. Best Regards, Socool Pte Ltd
jaijo james
jaijo james
2024.04.20
Reply from Socool Pte Ltd 2024.04.20
Dear Jaijo, Thank you for taking the time to review our service. We are pleased that you had a five-star experience with our aircon servicing. Your satisfaction is our top priority. We look forward to serving you again in the future. Best Regards, Socool Pte Ltd
Julie Ang
Julie Ang
2024.04.20
Jack came earlier than the appointment time and got normal service for 2 aircon units and chemical wash for 1 of time sorted out in around 1 hour. He is patient is explaining the current condition of the aircon units and recommend us to do chemical wash for 1 unit. Highly recommend this company to do aircon servicing
Reply from Socool Pte Ltd 2024.04.20
Dear Julie, We're thrilled to hear about your positive experience with Jack and our aircon servicing. His dedication to explaining procedures clearly demonstrates our commitment to customer satisfaction. We appreciate your strong recommendation. Best Regards, Socool Pte Ltd
Eunice Yap
Eunice Yap
2024.04.20
Reply from Socool Pte Ltd 2024.04.20
Dear Eunice, Thank you for taking the time to review our services. We are delighted to learn that you had a positive experience with our aircon servicing. Your satisfaction remains our top priority. We look forward to serving you again soon. Best Regards, Socool Pte Ltd
Syaharryzam Samsir
Syaharryzam Samsir
2024.04.20
Servicing was attended by Alex from SoCool Pte Ltd. Alex is fast in his work. He is meticulous and handles the unit carefully. He tidy up after his work and ensure moved items are restored back to its position. Recommended !
Reply from Socool Pte Ltd 2024.04.20
Dear Syaharryzam, We appreciate your positive review about our team member, Alex. It's wonderful to hear that you found our aircon servicing fast, meticulous, and thorough. Thank you for recommending us. Best Regards, Socool Pte Ltd
Ankit Kumar
Ankit Kumar
2024.04.20
Positive
Professionalism
Quality
Responsiveness
Good Services’s and they are very consistent Dee and Bee
Reply from Socool Pte Ltd 2023.11.01
Hi Ankit Kumar,Thanks for your great review 👍
V Teo
V Teo
2024.04.19
Called them on a Saturday for an urgent chemical wash Monday morning ...Was on time and the team was cheerful and did a wonderful job.!
Reply from Socool Pte Ltd 2024.04.19
Dear V Teo, We are pleased to hear about your positive experience with our team and the efficient aircon chemical wash service provided. Your satisfaction is our priority. Thank you for choosing us and sharing your feedback. Best Regards, Socool Pte Ltd
Keith Lin
Keith Lin
2024.04.19
Reply from Socool Pte Ltd 2024.04.19
Dear Keith, Thank you immensely for your feedback. We are pleased to know you were satisfied with our aircon servicing. Our aim is to always provide exceptional service to our customers. Should you require our services in the future, please feel free to reach out. Best Regards, Socool Pte Ltd
Rui Xin Ken
Rui Xin Ken
2024.04.19
Have engaged SoCool twice so far. Admin is very prompt in replies in queries and scheduling. The service technicians (Alvin) are on time, kept the place clean and did a great job.
Reply from Socool Pte Ltd 2024.04.19
Dear Rui, Thank you for your kind words. We are delighted to hear about your positive experience with our service technicians and admin team. Rest assured, SoCool Pte Ltd is dedicated to providing prompt and quality aircon servicing to our valued customers like you. Best Regards, Socool Pte Ltd
Wee Wan Lim
Wee Wan Lim
2024.04.19
The service team is polite and professional, they will ask before entering the room, move anything or which washroom to use for cleaning. They also check the gas pressure and explained when found it not at normal level. No hard selling 👍
Reply from Socool Pte Ltd 2024.04.19
Dear Wee Wan, Thank you for your positive feedback on our politeness, professionalism, and detailed aircon servicing. It's fantastic to hear that our commitment to providing a respectful, thorough service is appreciated. Best Regards, Socool Pte Ltd