Socool Pte Ltd Reviews

Chong Hui Ru 2025.12.11

     

Quick to book and attend to service. Technician is friendly

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Reply from Socool Pte Ltd 2025.12.11

Dear Hui Ru,

Thank you for your kind feedback. We are delighted to hear that our booking process and aircon servicing met your expectations. It is great to know that our technician’s friendliness made your experience pleasant. Your satisfaction motivates us to continue providing good service. Should you need assistance in the future, please do not hesitate to reach out.

Best Regards,
Socool Pte Ltd

Hai Hoe, Damien Toh 2025.12.11

     

I have engaged So Cool for aircon servicing since 2018 and have shifted house twice during this period and still using them at my current place which I shifted in since 2022. They are pretty thorough in cleaning and Ah Yao, the service person is friendly and very thorough in his cleaning work. Will recommend Ah Yao and So Cool to anyone who is looking for aircon services.

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Reply from Socool Pte Ltd 2024.09.21

Dear Hai Hoe,

Thank you for your continued trust in our aircon servicing over the years and through your house moves. We are pleased to hear that you find our service thorough and our staff friendly. Your satisfaction is extremely important to us, and we strive to maintain the quality of our service with every visit. Should you have any further needs or inquiries, we are here to assist you.

Best Regards,
Socool Pte Ltd

Alvin “AB” Bamba 2025.12.11

     

Good service alan.. friendly

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Reply from Socool Pte Ltd 2025.12.11

Dear Alvin,

Thank you for your kind words. We are pleased to hear that you found our service satisfactory and our team friendly. Providing excellent aircon servicing with a friendly approach is a priority for us, and your feedback motivates us to maintain our standards. If you need further assistance, please do not hesitate to reach out.

Best Regards,
Socool Pte Ltd

Caihui Zheng 2025.12.11

     

I recently engaged So Cool Aircon for the first time, and Technician Michael delivered excellent service. He is very honest, professional, and polite throughout the entire process. I’m very satisfied with the work done and truly appreciate the transparency and quality of service. Highly recommended their service!! Will definitely engaged them again...

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Reply from Socool Pte Ltd 2025.12.11

Dear Caihui,

Thank you for your kind words and for sharing your experience with us. We are delighted to hear that Michael provided such professional and honest service during your aircon servicing. Your satisfaction and trust in our work mean a lot to us. We look forward to assisting you again in the future and delivering the same level of excellence.

Best Regards,
Socool Pte Ltd

Fang He 2025.12.11

     

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Reply from Socool Pte Ltd 2025.12.11

Dear Fang,

Thank you for your kind review. We are delighted to know that you had a positive experience with our aircon servicing. Your support motivates us to maintain our commitment to excellent service. Please feel free to reach out for any assistance in the future.

Best Regards,
Socool Pte Ltd

Alex 2025.12.11

     

The technician is professional, and WhatsApp reply is fast

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Reply from Socool Pte Ltd 2025.12.11

Dear Alex,

Thank you for sharing your positive experience. We are pleased to hear that our technician provided professional service and that our WhatsApp communication was efficient. At Socool Pte Ltd, we strive to offer prompt and high-quality aircon servicing to meet our customers' needs. Your feedback encourages us to maintain these standards. Should you require any assistance in the future, do not hesitate to reach out.

Best Regards,
Socool Pte Ltd

royce tan 2025.12.11

     

good servicing. will do again

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Reply from Socool Pte Ltd 2025.12.11

Dear Royce,

Thank you for your kind words. We are pleased to hear that you are satisfied with our aircon servicing. It is always our goal to provide reliable and efficient service. We look forward to serving you again in the future.

Best Regards,
Socool Pte Ltd

Danny Wong 2025.12.11

     

Kelson/Shun was very on time and efficent in the job. Providing good advice and get the job fast. Will certainly engage them again.

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Reply from Socool Pte Ltd 2025.12.11

Dear Danny,

Thank you for sharing your positive experience with Kelson/Shun. We are delighted to hear that their punctuality, efficiency, and expert advice met your expectations. It is always our goal to ensure seamless aircon servicing for our valued clients. We look forward to serving you again in the future.

Best Regards,
Socool Pte Ltd

Yohei Kawamura 2025.12.11

     

I had an excellent experience with So Cool Aircon. Technician Michael & his team were professional, efficient, and very thorough in their work. They explained the issues clearly, provided transparent pricing before starting, and completed the service with great care. My aircon is now running perfectly. Highly recommended for their reliability and quality service.

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Reply from Socool Pte Ltd 2025.12.11

Dear Yohei,

Thank you for your kind words. We are delighted to hear that Michael and his team provided you with a professional and thorough aircon servicing experience. Ensuring clarity, reliability, and quality in our work is always our priority, and we are pleased to know your aircon is now running perfectly.

Your recommendation means a lot to us, and we look forward to assisting you again in the future.

Best Regards,
Socool Pte Ltd

dennis kwek 2025.12.11

     

Sen from SoCool was professional, thorough and efficient! Thanks!

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Reply from Socool Pte Ltd 2025.12.11

Dear Dennis,

Thank you for your kind words. We are delighted to hear that Sen provided professional, thorough, and efficient service during your aircon servicing. Your satisfaction means a lot to us, and we will be sure to share your feedback with Sen and our team.

Best Regards,
Socool Pte Ltd

Ly 2025.12.11

     

Punctual and effectively

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Reply from Socool Pte Ltd 2025.12.11

Dear Ly,

Thank you for your kind words. We are delighted to hear that you found our service punctual and effective. Ensuring efficiency and timeliness in our aircon servicing is a commitment we take pride in. Your satisfaction motivates us to continue delivering excellent service to all our customers.

Best Regards,
Socool Pte Ltd

Evril Yu 2025.12.11

     

Very good service. Have been using them for years

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Reply from Socool Pte Ltd 2025.12.11

Dear Evril,

Thank you for your kind words and continued trust in our aircon servicing over the years. We are glad to know that our service meets your expectations, and it is always a pleasure to serve you. Your support inspires us to maintain high standards and deliver the best service possible.

Should you need any assistance or have specific requests in the future, please do not hesitate to let us know.

Best Regards,
Socool Pte Ltd

Eng Kiat Seah 2025.12.11

     

Engaged SoCool for aircon maintenance services. Was not sure what kind of Aircon services was needed as I didn't service my Aircon for nearly 2 years. James (technician) was very nice in explaining the services that my units needed. He also helped to check my condenser and cleaned up the area after servicing. Overall very good experience with James and SoCool.

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Reply from Socool Pte Ltd 2025.12.11

Dear Eng Kiat,

Thank you for sharing your experience and kind words about our aircon servicing. We are pleased to hear that James provided clear explanations and ensured thorough servicing, including cleaning up. Your satisfaction means a lot to us, and we are delighted you had a pleasant experience. Should you require any further assistance or future services, please do not hesitate to reach out.

Best Regards,
Socool Pte Ltd

Shu Ling Hua 2025.12.11

     

Ah Yao came to our home for servicing today and he works quickly, keeps my space clean, and is very honest. It was one of my most pleasant experience with an aircon servicing vendor. Will definitely engage again!

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Reply from Socool Pte Ltd 2025.12.11

Dear Shu Ling Hua,

Thank you for sharing your wonderful experience. We are delighted to hear that Ah Yao provided efficient and professional service while maintaining cleanliness and honesty. Ensuring a positive and seamless aircon servicing experience is our priority, and your kind words motivate us to continue delivering great service. We look forward to assisting you again in the future!

Best Regards,
Socool Pte Ltd

J Tan 2025.12.11

     

Excellent service. They just came to service my aircon. The company is able to accommodate my preferred timing and the aircon servicing went smoothly. Aircon is operating well and pumping out cool air now.

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Reply from Socool Pte Ltd 2024.05.28

Dear J Tan,

Thank you for your kind words. We are delighted to hear that our team was able to accommodate your preferred timing and that the aircon servicing went smoothly. Your satisfaction with the aircon's performance is our utmost priority.

Best Regards,
Socool Pte Ltd

Qistina Lfie 2025.12.11

     

Both Michael & Team were both friendly ang quick to help solve the issue. Thank you for the kind and swift assistance!

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Reply from Socool Pte Ltd 2025.12.11

Dear Qistina,

Thank you for your kind feedback. We are glad that Michael and the team could assist you swiftly and resolve your issue. Ensuring friendly and efficient aircon servicing is always our priority. Should you have any further needs, please do not hesitate to reach out.

Best Regards,
Socool Pte Ltd

Agnieszka Banas 2025.12.10

     

I would like to give my highest recommendation to Alex Lai for his outstanding aircon servicing work. Alex is an incredibly hardworking professional who consistently goes above and beyond to ensure everything is done to perfection. He is exceptionally scrupulous and meticulous in every step of the process, paying close attention to details that many others might overlook. From start to finish, Alex shows genuine dedication, care, and professionalism. His thoroughness gives me complete confidence that my aircon system is in the best hands. It’s rare to find someone who takes such pride in their work, and Alex truly stands out. If you’re looking for reliable, top-quality service delivered with honesty and precision, Alex Lai is absolutely the right person for the job. Highly recommended!

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Reply from Socool Pte Ltd 2025.08.19

Dear Agnieszka,

Thank you for your kind words and for recommending Jimmy. We are delighted to hear that he provided excellent aircon servicing and showcased both professionalism and dedication. Your satisfaction is very important to us, and we will be sure to pass along your compliment to Jimmy. Should you require further assistance with your AC units or any future servicing, do not hesitate to reach out.

Best Regards,
Socool Pte Ltd

Zi Qi 2025.12.10

     

James did an excellent job cleaning the air conditioner. Very professional and efficient！

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Reply from Socool Pte Ltd 2025.12.11

Dear Zi Qi,

Thank you for your kind words. We are delighted to hear that James provided you with professional and efficient aircon servicing. Your satisfaction is our priority, and we will be sure to share your feedback with him. Should you need further assistance or servicing in the future, please do not hesitate to reach out.

Best Regards,
Socool Pte Ltd

Ghandian Krishnan 2025.12.10

     

Excellent service for last one year. Punctual in keeping appointment and follow-up service every 3 month. Technician very knowledgeable.

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Reply from Socool Pte Ltd 2025.12.11

Dear Ghandian,

Thank you for your kind words and for trusting us with your aircon servicing over the past year. We are delighted to hear that our punctuality, regular follow-ups, and knowledgeable technicians have met your expectations. Your satisfaction motivates us to continue delivering top-notch service. Should you ever need assistance, do not hesitate to reach out.

Best Regards,
Socool Pte Ltd

Nni Lai 2025.12.10

     

good service👍

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Reply from Socool Pte Ltd 2025.12.11

Dear Nni Lai,

Thank you for your kind words. We are glad to know that you are satisfied with our service. It is our priority to ensure our customers have a smooth and pleasant experience with aircon servicing. Your support motivates us to continue delivering our best.

Best Regards,
Socool Pte Ltd