Smart Home Electrical Reviews

Stephen Gilman (Boc) 2025.11.29

     

Very happy with the solar and battery install, professional and friendly would happily use again and recommend

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Reply from Smart Home Electrical 2024.11.06

Thank you for your wonderful review! We're thrilled to hear that you're happy with your solar and battery installation. Our team strives to provide professional and friendly service, and it's great to know you would recommend us. We look forward to working with you again in the future!

Tess Viera 2025.10.27

     

Tom and the team were so efficient at putting up our solar panels. Over a week span working with our roofers got them up, installed the battery and electric system in the garage and showed us how to use the app. Couldn’t be happier and would definitely recommend. Thanks guys.

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Reply from Smart Home Electrical 2025.10.27

Thanks Tess for this great review, really glad everything went smoothly and you are happy with everything, I will pass your comments onto the team!

Nick Walker 2025.09.10

     

Tom and his team recently installed an EV charger for us. The work was done as planned and to a high standard. More than happy to recommend!

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Reply from Smart Home Electrical 2025.09.11

Hi Nick, thank you so much for sharing your wonderful experience! We're overjoyed that you found everything up to your expectations and appreciate your recommendation. It was a pleasure working with you, and we’re always here whenever you need us again.

Philip Benson 2025.08.13

     

Helpful, professional advice - rapid, efficient installation.

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Reply from Smart Home Electrical 2025.08.23

Hi Philip, your feedback brightened our day! We're genuinely pleased to hear you found our advice helpful and the installation efficient. Your satisfaction is our top priority, and we're grateful for the opportunity to serve you.

Janet Smith 2025.07.24

     

Very good service ,very helpful friendly young man

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Reply from Smart Home Electrical 2025.07.24

Hi Janet,

Thank for the great review it’s very much appreciated.

Richard Vardy 2025.07.23

     

We had a full system installed, with 16 panels and a battery. The process was very smooth and professional from the initial call, right through to the end. The engineers conducted themselves very respectfully and very efficient. I will definitely be using them again to installed my car charger next year.

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Reply from Smart Home Electrical 2025.07.23

Thanks Richard for this great review, glad everything went smoothly.
I will pass on your comments to our engineers.

Tony Evanson 2025.07.16

     

A great job done by Smart Home Electrical, they did precisely what they said they would do ahead of schedule, the guys were very polite and checked and advised us at each stage of the installation. They left the site tidy and carried out a full handover of instructions on the PV array and Battery. very impressed!

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Reply from Smart Home Electrical 2025.07.16

Thanks Tony for this great review! It’s really appreciated.

Wheatley Paula 2025.06.23

     

We had a solar battery installation fitted by these guys back in 2020 and have just had them out again to change a generation meter at another property. They answer the phone promptly and were out to change the meter within a couple of hours! Always great service 😊 All the staff are super helpful and professional and we are happy to recommend them to anyone

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Reply from Smart Home Electrical 2025.06.30

Thanks Paula for the review, glad we could help out.

Andrew Weston 2025.05.15

     

We chose Smart Home Electrical for installation of our solar system as they had positive reviews online, but also after speaking to the company they were prompt to come and assess our home and provide a comprehensive, easy to understand quote. Tom (owner) is accessible and easy to deal with. Both Tom and Ben (installer) explained the systems we had to chose between and the benefits of each. We are totally new to solar but both made it easy to understand. From quote to install the process was straightforward with no hassle. Ben who installed the system (along with Tom & Leo) was great; friendly, professional, knowledgeable and super tidy. He talked to us about all aspects of the process and before leaving shared all relevant info & safety aspects. Confident to recommend this company. Thank you!

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Reply from Smart Home Electrical 2025.05.15

Hi Andrew,
Thanks so much for this positive review It means a lot to us all, really pleased everything went well with the installation.

David Craig 2025.04.30

     

First class service from initial planning to installation. All on time and budget, very good specification of kit, great help in picking the right solution and very friendly and professional throughout the build process. I can strongly recommend Smart Homes Electrical.

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Reply from Smart Home Electrical 2025.04.30

Thanks David for this great review it really is appreciated.

Michael Ledger 2025.04.25

     

We are so glad that we chose Smart Homes Electrical to install our solar panels, battery and gateway! The entire process from initial enquiry to completion of installation took only a few weeks and the completed system is working beautifully - all for a very competitive price. Highly recommended.

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Reply from Smart Home Electrical 2025.04.25

Thanks Michael for this great review it means a lot to all of the team.

Becky Curtis-Hall 2025.04.05

     

Great work on our solar panels. Clear sales process without pushy sale. Our house is old and a strange shape, but all dealt with fine. Install was easy and very tidy with the in-house electrics. Communication was clear. Would recommend.

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Reply from Smart Home Electrical 2025.04.05

Thanks Becky for this great review, glad everything went smoothly.

john buist 2025.01.20

     

The team worked hard installing our solar /battery system despite the freezing temperatures in December and January. They were a friendly team and customer focussed. We would gladly have them back on site. The system is working well and generating some reasonable kwh so we should meet our proposed savings plan!

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Reply from Smart Home Electrical 2025.01.20

Thanks John for this great review its much appreciated.

Michal Fried 2024.11.07

     

I cannot commend Smart Homes Electrical highly enough. In September '24 we were entirely new to the photovoltaic world. I sent an exploratory email to Tom Mastin and by return was informed that Will Chamberlain, their sales and support engineer was going to be in contact. We went through the various options with Will's knowledgeable help. Will designed the specifics of our proposed system and Ben, Jack and Tom installed the new system on a steep roof in Matlock over 3 days. The team was superb down to each individual; as a company they do what they state in their literature. They did a great job and the system is already delivering. The Tesla Powerwall 3 (battery and inverter) and the associated app are something to behold. I'm very impressed and recommend Smart Homes Electrical with pleasure and without reservation.

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Reply from Smart Home Electrical 2024.11.07

Thanks Michal for this great review, I will pass on your comments to the team.

Andrew Smith 2024.10.14

     

We would highly recommend Smart Homes Electrical. The installation of our solar panels was completed efficiently and quickly, the guys who did the job were a pleasure to have around our home and the internal work was completed with the absolute minimum of disruption. We were very impressed all round!

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Reply from Smart Home Electrical 2024.10.14

Thanks Andrew for your great review, glad everything went smoothly.

John Lewis 2024.08.25

     

I was given Smart Homes Electrical as a local installer in my area after my Solaredge inverter created a fault and solaredge said it needing replacing as it was in warranty and my current company looked like they wasn't in service any more so used Smart Homes Electrical to do the work they were very professional and took over the warranty for a decent price so all is good thanks for the great service Smart Homes Electrical I will remember your great service.

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Reply from Smart Home Electrical 2024.11.06

Thank you for your wonderful review! We are glad to hear that you had a positive experience with our services and that we could assist in resolving your Solaredge inverter issue. Our team takes pride in providing professional and affordable solutions while honoring warranties. Your satisfaction is our priority, and we truly appreciate your kind words and support. We look forward to serving you again in the future!

B Parys 2024.08.20

     

Very prompt and helpful response to initial query. Competitive price. Installation within 2 weeks of agreed cost estimate completed in 2 days with minimal disruption. Fitters very efficient, polite and friendly. No hesitation in recommending Smart Homes Electrical.

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Reply from Smart Home Electrical 2024.11.06

Thank you for your kind review! We strive to provide prompt and efficient service to all our customers, and we're delighted to hear that you found our response helpful and our pricing competitive. It's great to know that you were satisfied with the installation process and that our team met your expectations. We truly appreciate your recommendation and look forward to serving you again in the future!

David Jones 2024.08.05

     

Great service from all the team from survey and quotation, to installation and follow up and support.

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Reply from Smart Home Electrical 2024.11.06

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with our team throughout the process, from survey and quotation to installation and support. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to serving you again in the future!

Shaun Wake 2024.05.31

     

Great job. Very efficient, friendly service, the installation team were fantastic. Highly recommended. Shaun

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Reply from Smart Home Electrical 2024.06.03

Thanks for the positive review Shaun its very much appreciated.

Barrie Wood 2024.04.28

     

Smart Homes Electrical. Excellent service. Quote covers everything you could possibly need. The fitting of my inverter and battery was done very quickly after my acceptance of the quote. Overall the fittings were well thought out.

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Reply from Smart Home Electrical 2024.04.28

Thanks Barrie for your positive review, it is very much appreciated.