Kevin with Shepherd did a great job getting my claim turned in quickly and followed up with me after the claim was reported to see how things were moving along. My adjuster with Acuity reached out to me within 20-30 minutes of the claim being filed. So far, this has made a stressful life event a lot less stressful than I anticipated.
Reply from Shepherd Insurance
2026.05.11
Thank you so much for your kind words! We’re glad Kevin was able to help make a stressful situation a little easier by keeping the process moving quickly and staying in touch along the way. We appreciate your trust in us!
Adinda was really great to work with. I sent a message about the service a week or so ago
Reply from Shepherd Insurance
2026.05.06
Thank you, Henry! We’re glad to hear Adinda was great to work with and provided you with a positive experience. We appreciate you taking the time to let us know.
Shepherd Insurance and representative Angie Clark have always been there for questions, answers, and helpful suggestions with our insurance needs.
Reply from Shepherd Insurance
2026.05.04
Thank you for your kind words, we’ll be sure to share them with Angie. We appreciate your trust in Shepherd Insurance and are always here to help whenever you need us.
Sue Ann has always provided the highest level of service. We appreciate her attentional to detail and ability to execute tasks from start to finish with nothing ever falling through the cracks. I have never had to follow up with her. It's usually the other way around. She keeps us on track.
Reply from Shepherd Insurance
Thank you, Nicole! We’re thrilled to hear about your experience with Sue Ann. Her attention to detail, proactive communication, and commitment to seeing things through from start to finish are exactly what we strive for. It means a lot to know she’s keeping things on track and making your experience seamless. We truly appreciate your trust in us!