Shanon Kelley, Royal LePage Nanaimo Realty

Shanon Kelley, Royal LePage Nanaimo Realty Reviews

Excellent rating
     
5.0 | 51 reviews
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Shanon Kelley, Royal LePage Nanaimo Realty
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D L
D L 2025.11.17
     
Reply from Shanon Kelley, Royal LePage Nanaimo Realty 2025.11.18
Thank you so much!!! We appreciate you 💙
Tawnya Griffis
Tawnya Griffis 2025.10.27
     
Faced with a complex situation that stretched across two provinces and a territory and only a five-day window to get my elderly father-in-law’s house ready for market, I knew we needed nothing short of a miracle. I did my research, reached out to Shanon Kelley, and so grateful I did! Within an hour of us landing, Shanon met with us, immediately understood our circumstances and what we needed. Through her extensive network, by the very next day she had stagers, cleaners, and other professionals scheduled to come in within our short window to get the house market ready. Shanon and her amazing team went over and above, making sure every detail was handled. The house was listed on time and under offer within a week. Her patience, understanding, and guidance gave us peace of mind through every step. Throughout the entire process, Shanon kept us informed with clear and constant communication. She also handled what still needed attention after the sale, including the estate sale. I honestly don’t think this could have happened so smoothly or so timely without her. She truly did pull off a miracle. Thank You
Reply from Shanon Kelley, Royal LePage Nanaimo Realty 2025.10.28
Wow!!!! We are honored to have worked with your fabulous family, sincerely. I wish you all lived locally so we could do it again and have you at our events. We wish you so much joy, health and happiness and are always here for you for whatever you need at any time. THANK YOU!!
Raff B
Raff B 2025.09.22
     
Shanon and her team are absolutely amazing to work with! Shanon was recommended by a close friend, and we are so glad that we met her. She listens to what you are looking for and actually takes the time to review information and give her opinions on things, instead of just expecting you to review things and make your own assumptions as to what is what. We had worked with a couple other realtors prior to Shanon being recommended and were first time home buyers. So there were a lot of things that we didn’t know or understand when it came to certain documents. The other realtors we worked with seemed to not be interested in explaining and reviewing information with us so we could understand. Shanon took her time to make sure we understood everything. She actually does care about her client and makes sure you are taken care of from day 1. The best part is that no matter what she is willing to work with you and it doesn’t matter what time of the day she’s there for you. Through our home buying journey we had multiple showings, and multiple unsuccessful offers yet when we were giving up hope Shanon never did and found us our dream home that we now get to call home. Thank you Shanon for everything you and your team have done for us!
Reply from Shanon Kelley, Royal LePage Nanaimo Realty 2025.09.29
Can I just say that I want to keep you both in my life for always? What an absolute treat to be your realtor! You are both so fun and kind and refreshingly honest and I adore you both, and your dog! And your rabbit!! I hope I get to be there for all of your life's milestones and you know that you can reach out for any reason whatsoever! I look forward to my invite once you're all settled in the house :) Thank you both for your beautiful reviews and words, I am deeply moved and am so glad Spencer introduced us. Grazie!!!
Jelena Popovic
Jelena Popovic 2025.09.17
     
Dear Shanon and Team, Where do I even begin? After a rollercoaster ride with a few realtors who left us contemplating a cozy cardboard box from Home Depot as our forever home, we were losing hope, until we met you! From the moment we connected, Shanon went above and beyond, transforming our house hunting journey into an adventure we’ll never forget. Case in point: 6:45 AM on a Sunday, when we thought we’d found “the one.” We texted her, expecting to wait hours for a reply, but she swooped in within minutes with a showing booked faster than we could say “dream home.” It’s like she has a sixth sense for spotting the house! Her dedication was unmatched. From sunrise showings to midnight document reviews, offering honest, expert advice every step of the way. She didn’t just read the fine print, she practically memorized it, catching every detail and ensuring we were protected and informed. Her patience, professionalism, and genuine care turned what could have been a stressful process into a fun, exciting journey. When we finally found our dream home, we knew it was love at first sight, and she made it happen. Her thoughtfulness didn’t stop there; the beautiful housewarming gift she gave us was the cherry on top of an already incredible experience. It’s clear she will pour her heart into the work, and we’re so grateful for her warmth, expertise, and the amazing humor! Shanon, you’re not just a realtor, you’re a miracle worker, a trusted guide, a friend and now, a cherished part of our home’s story. Thank you, from the bottom of our hearts, for helping us find our perfect place. You and your team have customers for life! With love, Jelena & Raff
Reply from Shanon Kelley, Royal LePage Nanaimo Realty 2025.09.18
Wow... I am speechless... Thank you SO SO very much for this heartfelt review. It is such an honor to have gotten to work with you both. You are funny and generous and insightful and did I mention funny? I have literally screenshot some of your texts so I can keep them for always lol.

We are all so very happy you are happy and we will be here for you for whatever you need whenever you need it. Thank you for being a part of our success story, it is an honor to be a part of your journey and this current wonderful chapter. We love you guys~
Paul Drummond
Paul Drummond 2025.08.26
     
Shanon and her team are pros. They helped sell my mom‘s property In four months and that was after the house had already been on the market for six months prior. They were easy to communicate with a pleasure to work with and I highly recommend using Shanon and her team at Royal LePage. Could be happier. 10/10
Reply from Shanon Kelley, Royal LePage Nanaimo Realty 2025.08.27
Thank you so much Paul!! What an honor to help get your mom's place sold! We loved working with your family and we very much hope this won't be the last time that we get to. Please call us for any reason at any time! I appreciate this review so much and can't thank you enough for your patience with the offers that didn't come together but so grateful of your trust in my plans to make some changes and do some staging. I am sure the new owners will be very happy with the home and all the warmth and thoughtful touches your mom gave to that property. Thank you again, all of you.
Jake Deeble
Jake Deeble 2025.08.14
     
Shanon is far and away the best realtor I have had the pleasure of working with! She is knowledgeable, friendly and truly wants to help you find what’s best for you. Her team is fantastic and I cannot recommend them enough. If your re searching fro a realty team to help you buy or sell, look no further! These guys are as good as they come!
Reply from Shanon Kelley, Royal LePage Nanaimo Realty 2025.08.15
Oh my gosh!!! Dr. Deeble!! We are blushing!! What kind words, thank you!! We love working with your beautiful family and can’t wait to see what you do with your new house!! Thank you, it is such an honor to be your realtors 🫶🏼
Leslie Clough
Leslie Clough 2025.08.13
     
Justin Steele and the Shanon Kelley group is in a class all their own. They combined the perfect combination of professional expertise and guidance with meeting our personal needs. We have had other realtors in the past, in different parts of B.C. and Justin is amazing. He has set the bar very high.
Reply from Shanon Kelley, Royal LePage Nanaimo Realty 2025.08.13
Justin is the best! I’m so glad you got to experience his care and attention to detail and of course wonderful wonderful wit! We are thrilled that you are feeling well cared for in your realty experience with our group. Please reach out at any time for any reason, the service doesn’t end when the transaction does, we are here for you and thank you very much for your business!
Wendy Shier
Wendy Shier 2025.07.03
     
Shanon is an outstanding real estate agent. She and her team guided us through the sale and transfer of our property. She never steered us wrong. Shanon is a wonderful person inside and out. She’s empathetic, sensitive, hard-working. We highly recommend Shanon. She is an amazing realtor. Shanon completed a thorough review and assessment of our property which guided us in pricing & strategy. She was more than generous with her time in meeting us (virtually as we were in different cities) to respond to offers or to adjust our listing. The weekly communications we received on current sales, trends & their relation to our property were outstanding. Shanon’s advice, rooted in her extensive experience, was always thoughtful and delivered gently at an emotional time for our family. THANK YOU Shanon for EVERYTHING!
Reply from Shanon Kelley, Royal LePage Nanaimo Realty 2025.07.04
I am so honored to have been a part of this chapter in both of your lives. THANK YOU doesn't cover my level of gratitude and I sincerely hope we will get to work together again someday. Wishing you both a wonderful life, I am here if you ever need anything! xo
Laurie Beaudoin
Laurie Beaudoin 2025.02.27
     
We were in our home for 20+ years & Shanon guided us through the entire selling process. She was always generous with her time & available to answer questions & give advice. Shanon’s honesty, knowledge & support were invaluable! Combine that with her amazing personality & love of animals and it’s a 10/10. We will not hesitate to use Shanon’s services in the future. Best decision we could have made! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Reply from Shanon Kelley, Royal LePage Nanaimo Realty 2025.02.27
I am floored by this generous and touching review!!! Thank you SO SO much Laurie and Jim!!! It was such an honor to be chosen by you and to represent your stunning home. I am so happy that you are happy and I sincerely hope I get to work with you both again. Please reach out for any reason at any time, we are always at your service!
Wayne Kilback
Wayne Kilback 2025.01.31
     
I was very pleased with using the Kelly group to sell my house. They are very professional with all aspect of the sale. Also did a great job with the color picture of the in and outside of the house. Shannon is great to deal with and had answers to any questions I had. Highly recommend them to anyone for a sale or purchase of a home.
Reply from Shanon Kelley, Royal LePage Nanaimo Realty 2025.02.03
Wayne, it has been an honor and a pleasure to do 3 sales with you over the years. We will miss you and wish you so much joy and health in your next chapter in Chilliwack! Please don't be a stranger and thank you for everything.
Mitch Martinez
Mitch Martinez 2025.01.16
     
Reply from Shanon Kelley, Royal LePage Nanaimo Realty 2025.01.23
Thank you, Mitch! We're thrilled that you chose our team to guide you through your real estate journey. Your trust means everything to us, and we'll keep striving to provide this level of service to all our clients.
Warmly,
The Shanon Kelley Realty Group
Lillian X
Lillian X 2024.09.24
     
⭐⭐⭐⭐⭐ We had an exceptional experience with Shanon Kelley Realty Group! From start to finish, Shanon and her team were professional, knowledgeable, and incredibly supportive. They guided us through every step of the home-buying process, always taking the time to answer our questions and provide valuable insights. Their dedication and expertise made all the difference in finding my dream home. My husband and I highly recommend Shanon Kelley Realty Group to anyone looking to buy or sell a property!
Reply from Shanon Kelley, Royal LePage Nanaimo Realty 2024.09.25
We are so honored to be able to help your family again! And we are so excited to see what you do with this fabulous house! We are honored to be your realtors for life, thank you for your business, we are so very grateful.
Ramon Alvarez
Ramon Alvarez 2024.07.29
     
Reply from Shanon Kelley, Royal LePage Nanaimo Realty 2024.07.30
Thank you Ramon, very appreciated!
Amy Shepherd
Amy Shepherd 2024.06.22
     
Shanon was recommended by my mortgage broker and I am so glad! She sold my house and helped me find something better suited for my family. I had interactions with all of the team members (Jamie, Reta, Justin and Spencer) and thoroughly enjoyed them all. The processes of selling and buying are stressful but Shanon and her team ease your worries. She even took my dog out for a walk for a short-notice showing when I couldn't arrange someone to get him. Her responses to questions or concerns is super quick and she works incredibly hard for her clients. My sale was not straight forward and Shanon's expertise got us to the finish line. I will highly recommend her services to family and friends!
Reply from Shanon Kelley, Royal LePage Nanaimo Realty 2024.06.22
Awww thank you Amy, this glowing review makes me so happy because you are happy and it involved the whole team. That makes my heart smile. We will miss seeing you and Nash on the regular but hope you will stay in touch as it was such an honor to work with you. We LOVE your new home and can't wait to see it all done! Your referrals mean the world to us, thank you in advance as we can't wait to work with more people like you. Thank you, thank you, thank you!
Cassandra Smith
Cassandra Smith 2024.05.28
     
Wonderful realtor team. They give back.to thr community. Shannon herself.is a.wonderful person.
Reply from Shanon Kelley, Royal LePage Nanaimo Realty 2024.06.19
Awww thank you!! And I would have to say, takes one to know one!!! We all love you here at the SKRG :)
Carlo Bustamante
Carlo Bustamante 2024.05.02
     
Shanon and her team helped out some dear friends of mine in Nanaimo. Would highly recommend only if you want the best service possible :)
Reply from Shanon Kelley, Royal LePage Nanaimo Realty 2024.05.21
Thank you Carlo, it is an honor to serve your referrals! We hope we can make you proud again soon!
Mike King
Mike King 2024.02.26
     
Highly recommended. Shanon and her team are a great combo of professionalism and down to earth kindness.
Reply from Shanon Kelley, Royal LePage Nanaimo Realty 2024.02.29
Thank you so much Mike, we really appreciate these kind words and hope we can work together in future!
Matt McGregor
Matt McGregor 2023.10.24
     
Shannon is an exceptional asset to have, she surrounds herself with great people and is sure to help you find what you want!
Reply from Shanon Kelley, Royal LePage Nanaimo Realty 2024.02.21
Thank you so much Matt!!! Such an honor to work with your family!! Wishing you a lifetime oh happiness with your wonderful wife to be.
Jules Pisani
Jules Pisani 2023.10.14
     
Our family is so fortunate that a happenstance meeting brought us to Shanon as our realtor! She was the absolute best fit for us in our search for a property that matched the needs of our young family plus Nana! Shanon is very professional, patient, approachable and savvy. She has a keen eye, stays calm and is a direct communicator. Not to mention she’s very pleasant and sweet! She had our backs, understood our needs and built our confidence as first time buyers, knowing that the right place would come our way and helping us search and offer and reel in our dream home - perfect fit! We have loved working with Shanon and her team and would recommend them without hesitation. We feel so lucky and well taken care of! Thank you Shanon :)
Reply from Shanon Kelley, Royal LePage Nanaimo Realty 2023.10.14
I am at a loss for words, thank you so much for such a thoughtful and glowing review! I am so honored by your words and so grateful to be your family realtor. I had so much fun shopping with the 4 of you and hope you will send me pictures of your daughter in your house for years to come as I already miss her adorable face! You are all such truly lovely people. All of us here at the Shanon Kelley Realty Group hope you will be so very happy in your new place for a long time to come! Call us for any reason whatsoever!
Barb Ross
Barb Ross 2023.09.07
     
I feel very grateful to have been able to work with Shanon and Reta on the purchase and sale of a home! They are both very knowledgeable and professional. Shanon went over and above what I expected from a realtor. She made me feel like I was her only client during times that were very busy for her. I would highly recommend her to anyone!
Reply from Shanon Kelley, Royal LePage Nanaimo Realty 2023.09.07
Awww thank you Barb! We LOVE working with your family and hope against hope that we might be able to again one day. Thank you so much for your business, it has meant the world to us. Sincerely, Shanon and Reta.

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