Shah Tours

Shah Tours Reviews

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4.8 | 327 reviews
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Shah Tours
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Katja K
Katja K 2025.12.05
     
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Unforgettable adventure The trek to Uhuru peak via Machame Route was an unforgettable experience. The crew that accompanied us was extraordinarily great. Our mountain guides Noel and Richard were very empathetic and patient, answering all our questions, preparing us well by giving short briefings every night and motivating us especially throughout harder parts of the trek. They were super caring always asking for our wellbeing and checking on our health regularly (oxygen etc.). We felt very save at all times. They were clearly professional and experienced and their passion for both nature and the hiking/climbing itself was contagious. They put so much effort into planning the daily hikes and especially the summit night, considering our individual abilities and needs, making it a special and enjoyable experience for everyone. Thank you so much!Our chef David was very cordial and cooked 5-star meals in the little kitchen tent, taking into account personal dietary restrictions and preferences, providing surprisingly much fresh and healthy food.Joell served the food graciously and always made sure we had everything we needed and more. He was extraordinarily friendly and effortlessly created a very welcoming atmosphere and even communicated with us in our mother tongue (German).Also the other porters, Matthew, Ladislaus, Said, James, James, Geoffrey, Deus, Maiko and Pascal were super hardworking, helpful and always friendly and full of happiness, spreading so much joy and thereby contributing to the wonderful atmosphere in camp. Thank you to every single one of them! The communication with Shah Tours went very smoothly. They thoroughly answered all the questions that arouse beforehand and actively asked for feedback both written and personally afterwards. They were very open to both positive and negative critique, of which I had very little, my only advice being to revise the packing list provided in advance.All in all it was a unique and special adventure, that I enjoyed greatly. So many unforgettable memories were created throughout the 7 days of the trek. The amazing crew made every day almost as special and pleasant as the outstanding and impressive moment of reaching Uhuru peak. Asante sana!
Reply from Shah Tours 2025.12.08
Asante sana for such a beautiful and detailed review! We are truly grateful that you chose Shah Tours for your Machame Route adventure to Uhuru Peak, and it means the world to us to hear how special this journey was for you.Your kind words about our mountain guides, Noel and Richard, will make them incredibly proud. Their care, patience, and dedication to safety and motivation are exactly the values we strive to deliver on every climb. We are also thrilled that Chef David, Joell, and our amazing porter team made your experience even more memorable with great food, warm service, and such positive energy in camp. We will be sure to pass along your appreciation to every single one of them.Thank you as well for your feedback on our communication and for the helpful note regarding the packing list. We truly value constructive input like this, as it helps us continue improving the experience for future climbers.Creating safe, meaningful, and unforgettable journeys is what drives us, and knowing that your 7 days on the mountain were filled with such powerful memories is the greatest reward for our entire team. We hope to welcome you back to Tanzania one day - whether for another trek or a wildlife safari adventure.Asante sana and warm regards,The Shah Tours Team
SHAREN G
SHAREN G 2025.11.16
     
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Special memories made Experience of a lifetimeOur safari guide , Mohammed went above and beyond to make sure our experience was really personal. He became the fifth member of our family, and went that extra mile to make this experience totally amazing , he made the whole safari trip even more special. We saw the big 5 and much much more. I can’t recommend this organiser enough — they made everything so smooth and memorable for us!
Reply from Shah Tours 2025.11.18
Thank you so much for sharing your wonderful review! We’re delighted to hear that your safari was an experience of a lifetime and that Mohammed played such an important role in making it truly special.He will be thrilled to know he felt like the fifth member of your family - that’s exactly the kind of personal, caring service we strive for on every safari. Seeing the Big Five and so much more is always unforgettable, and we’re honored to have been part of these special memories.Thank you for recommending us so highly. We hope to welcome you and your family back to Tanzania again soon!
Silas M
Silas M 2025.11.03
     
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Like climbing Kilimanjaro with the family that will bring you to the Top of the World! I went with Shah Tours for my first ever solo adventure in which I climbed Mount Kilimanjaro and it was easily an adventure of a lifetime! Not only did Shah Tours get me to the top, they made me not want to leave Tanzania at all! Our wonderful guides Calvin, Augustin, and Anania brought my summit group to the top, kept us feeling unstoppable and inspired all the way, and went out of their way to make us feel like family. I learned so much from them about the mountain and the local culture! It made the adventure incredibly immersive and worth every millisecond. Along with our guides, our wonderful crew made the experience a beautiful memory I swear never to forget! Every moment spent alongside them made me feel welcome not only to the mountain, but to being a member of the team. To put it simply: Wonderful guides, a lovely crew, fantastic food, and a hell of an adventure!Next time I am exploring Tanzania, I'm doing it with Shah Tours!
Reply from Shah Tours 2025.11.05
Thank you so much for your incredible review and for choosing Shah Tours for your first solo adventure - and what a journey to begin with! We are truly honored to have been part of your Kilimanjaro experience and thrilled to hear it was the adventure of a lifetime.Calvin, Augustin, and Anania - along with our entire mountain crew - will be overjoyed to know they made such a meaningful impact on your climb. Creating a welcoming, family-like atmosphere while sharing the beauty, culture, and spirit of Kilimanjaro is exactly what we strive for, so your words mean a great deal to us.We’re delighted that the food, the support, and the camaraderie made your journey not only successful but unforgettable. Hearing that you didn’t want to leave Tanzania is the highest compliment!We can’t wait to welcome you back when your next Tanzanian adventure calls - your mountain family will be ready.Warmest regards,The Shah Tours Team
sandip l
sandip l 2025.10.31
     
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great local company with five star service Excellent company which takes care of porters while providing great service to clients. Food was great for the entire trip. Porters were some of the fastest on the mountain and very well trained. Overall, they provided great experience. I would go again with this company.
Reply from Shah Tours 2025.11.04
Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your Kilimanjaro experience with us and appreciated both the service and the care we provide to our team. Our porters and mountain crew work incredibly hard, and your recognition means a great deal to all of us.We’re thrilled you loved the food and felt supported every step of the way - and we’d be absolutely honored to welcome you back for another adventure in the future!Wishing you many more memorable journeys,Shah Tours Team
Savannah Dubien
Savannah Dubien 2025.10.20
     
We had a great experience. They were easy to communicate with before the trip. We were able to rent a few things for the trek, everything and anything you think you’d need for the trek, they have it for rent. We rented sleeping bags, sleeping mats and poles since we did not want to travel with our own from home. The tents were so spacious, the sleeping bags were warm and the mats worked great. Never once were we cold. The whole crew from the porters to the chef to the food server to the guides were all great. Big smiles all around. You’ll be AMAZED at how hard all these guys work. The food was amazing and you will never go hungry, there’s always plenty of snacks in between meals. The tours are affordable and are just as good as those crazy expensive international company tours. BUT instead, your money will be staying locally and supporting local guides and porters.
Reply from Shah Tours 2025.10.20
Thank you, Savannah! We're thrilled you had such a wonderful experience and appreciated the hard work of our team. It means a lot to us that you valued supporting local guides and found everything comfortable and well-organized.
In M
In M 2025.09.14
     
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A trip of a lifetime that I will never forget. Every moment was unforgettable, and the experience left a lasting impress The service was provided to the highest standard. The porters and guides were truly amazing — kind, hardworking, and always ready to help. Their support and dedication made a real difference, and I’m genuinely grateful for everything they did.Asante sana!
Reply from Shah Tours 2025.09.15
Thank you so much for sharing your kind words! We are delighted to hear that you felt well supported throughout your journey. Our guides and porters take great pride in offering not only their skills but also their dedication and care, and we will be sure to share your gratitude with them. Knowing that their efforts made a positive difference to your experience means the world to us. On behalf of the entire Shah Tours team, we truly appreciate you choosing us for your adventure!Warm regards,The Shah Tours Team.
Dylan Mistry
Dylan Mistry 2025.09.10
     
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You Need Richard on Your Kilimanjaro Climb – Here’s Why Thanks to Richard and Lightgod we managed the real hiking experience. Even though I didn't choose the route myself but am glad we did it with the two most exceptional guides.Me, my sister and my sister's husband (Nathan) we did the Umbwe route for 6 days. The experience from the beginning to the end was exceptional. It was 5 star experience on the mountain. The whole crew works together, the porters, the chef and the guides are the very well organized.Day 1 and Day 2 were the most challenging ones I have ever experienced. Thanks to Richard we have a lot of memorable pictures and videos which we couldn't take by ourselves. Thanks to Lighthod with all the information we needed. On the summit night we had a very big challenge in terms of both mentally and physically. My body and mind was telling me to go back but Richard encouraged us to push ourselves and also told us it is the point of no return 🙃. He did mention we will feel sleepy, feeling like throwing up, plus little headache and that's exactly what the three of us felt. Whenever we wanted to give up, he was there to help like opening the water bottles, giving us energy chocolate 🍫 and so on. He even encouraged us by telling us they are both feeling what we were feeling, which am sure it wasn't true but it helped us anyways. There is no word to explain how above and beyond he went but he was always there for us without expecting anything in return, you can always tell he loves his work and the sentence that was always on my mind is that "We are here for you, to make sure you enjoy, get to the top and come down safe, so use us". Thanks Richard If you really want to get on top of Kilimanjaro without feeling overwhelmed, safe, comfortable and valued then do consider Shah Tours and always ask for Richard. You will have fun and always be at the expense having a good sense of humor guide on the entire trip.Thanks Shah Tours for giving us Richard and Lightgod.
Reply from Shah Tours 2025.09.11
Thank you so much for your heartfelt words! We’re delighted to hear that your climb on the Umbwe Route was such a memorable experience. Richard and Lightgod will be overjoyed to know how much their encouragement, care, and humor meant to you and your family - especially during those tough summit moments.It’s wonderful that you felt supported by the entire crew and enjoyed a true 5-star mountain experience. Stories like yours inspire us and remind us why we love what we do. Congratulations to you all for reaching the summit, and thank you for recommending Shah Tours!Warm regards,The Shah Tours Team
Gary S
Gary S 2025.09.10
     
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Great Tanzanian Safari with Shah Great safari through 3 national parks in Tanzania. Robert our driver was excellent....... Safe, reliable, knowledgeable, courteous, friendly, happy. Travelled as a family of 4. Comfortable in the Toyota Landcruiser. Saw lots of wildlife and enjoyed the great migration river crossing. Accommodation ranged from pleasant and basic , to very special and luxurious.
Reply from Shah Tours 2025.09.11
Thank you for sharing your experience! We’re so happy to hear you and your family enjoyed your safari through Tanzania’s parks and even witnessed the incredible river crossing. Robert will be thrilled to know his safe driving, knowledge, and friendly spirit made such a difference to your journey. It’s wonderful that you appreciated both the comfort of the Landcruiser and the variety of accommodations along the way. We’re grateful for your kind words and hope to welcome you back for more adventures in the future.Warm regards,The Shah Tours Team
Casey van Embden
Casey van Embden 2025.09.10
     
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A 5 star hiking and camping experience Thank you to the Shah team for helping us organise an exceptional summit Kilimanjaro experience. Mathayo, Kelvin and Calvin as well as the whole kitchen and porter team, who helped us up the mountain, were exceptional. The care and attention was exceptional and made a hiking and camping experience feel 5 star. We could not have asked for better guides in Mathhayo, Calvin and Kelvin. Their advice, insight and their company were a trip highlight and we would not have made it without them. All the gear and camping kit were top quality. We highly recommend working with Shah tours and make sure you request MAthayo and his team as your guide!
Reply from Shah Tours 2025.09.11
Thank you for your wonderful review! We’re thrilled to hear that your Kilimanjaro climb felt like a true 5-star experience. It’s fantastic that Mathayo, Kelvin, Calvin, and the entire kitchen and porter team made such an impact with their care, attention, and guidance throughout the trek. We’re also glad the quality of our equipment helped make your hiking and camping experience even more comfortable. Your kind words and recommendation mean a lot to us, and we’ll be sure to share your praise with the whole team.Warm regards,The Shah Tours Team
Carina Rosslee
Carina Rosslee 2025.09.10
     
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Reaching the summit! Shah tours made it easy to plan and prepare for the hike. Their Mountain guides, Calvin and Goodchance were incredible and instrumental in our success reaching the summit. The crew ensured comfortable and sanitary camping that enhanced our experience. Thoughtful dishes nourished us. We were tended to very kindly and generously. I will always be deeply thankful to everyone helping us with our hike!
Reply from Shah Tours 2025.09.11
Thank you for sharing your experience! We’re so pleased to hear that your journey to the summit was supported so well by Calvin, Goodchance, and the entire crew. It’s wonderful that you found the planning smooth, the camping comfortable, and the meals nourishing along the way.Your gratitude for the kindness and generosity of the team means a great deal to us, and we’ll be sure to pass your thanks on to everyone involved. Congratulations again on reaching the summit, what an incredible achievement!Warm regards,The Shah Tours Team
Nathan D
Nathan D 2025.09.08
     
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THE REAL HIKING EXPERIENCE, UMBWE 6 DAYS Umbwe 6 days with Lightgod and Richard was the most amazing hike I have ever done in my life. From the moment we landed and met our lead guide, Lightgod, we knew this was going to be an amazing hike.Lightgod did the preclimb briefing on what to expect on the hike and the nature of the hike. The knowledge he had was incredible and amazing. He also mentioned that we would meet his assistant guide on day 1 of the climb.We met Richard, the funniest, good sense of humor, the very knowledgeable guide, and also the youngest guide I have ever met on all my climbs. Richard is also one of the guides who has a very decent english in Tanzania. Of course, Lightgod, Zanzibar guides, and taxi drivers do have understandable english, but Richard's is more decent for his age.We had an amazing time throughout the whole climb, Lightgod was funny and knowledgeable while Richard was both charming, knowledgeable, and caring and always made sure we had everything we needed and our mountain doctor.On the summit night I my wife had a problem with her headlamp, and I raised the concern to Richard, and without hesitating, he took his head lamp off his head and gave it to me. Also, on the way, my wife was feeling cold, and luckily, Richard carried a pair of mittens with him and offered to my wife. He knows what's about to happen even before it happens. On the way down from the summit, he also held my wife to provide balance since her leg wasn't well. He is not only strong but also observant. I had to leave my two headlamps to Richard for his selflessness, and maybe he could help other hikers in case they have problems with headlamps 😃 I also congratulate Lightgod for always being selfless and making sure we were taken care of and had all the information before leaving the camp and after arriving at the camp.Thank you so much, Shah tours and thank you, Richard, for making our trip a success and amazing memories by also getting cool pictures when I could do that by myself.
Reply from Shah Tours 2025.09.09
Thank you so much for sharing such a heartfelt and detailed review of your Umbwe 6-day adventure with us. We are truly delighted to hear that your climb was one of the most amazing experiences of your life!Lightgod and Richard will be so proud to read your kind words. We could not agree more that they are outstanding guides — knowledgeable, caring, and always going the extra mile to make sure our guests are safe and comfortable on the mountain. The way Richard supported your wife during summit night and shared his own gear shows exactly the spirit of selflessness and teamwork that we value deeply at Shah Tours.Your recognition means a lot not only to them but also to our entire team who work behind the scenes to make every journey smooth and memorable. We are so happy you returned home with incredible memories, beautiful photos, and stories that will last a lifetime.Thank you again for trusting Shah Tours with your Kilimanjaro dream. We hope to welcome you back to Tanzania one day for another adventure!
Marta
Marta 2025.09.08
     
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8 Day Lemosho Climb Many thanks to Shah-Tours for this indescribable experience. Many thanks to Calvin and Good Chance for the great support and many thanks to all the porters and the chef, without whom the success would not have been possible.I did the tour 2 weeks ago and can only recommend Shah-Tours. We (48, 51, 52, 61 years old) chose the 8 day Lemosho route and we all made it to Uhuru Peak. The equipment is excellent, and the food was sufficient and tasted good. Most of the time there was porridge, omelet and pancake for breakfast, snacks for on the go, or popcorn, peanuts and biscuits in between, rice with vegetables and chicken or beef for lunch and dinner. The tents were from Hilleberg and the sleeping bags from Marmot. Since I was still freezing at night, Shah-Tours provided me with an additional sleeping bag without further ado. I thought that was great.Communication was also very good in the run-up, so that we were able to plan this climb very precisely. It was also important to us that the porters were treated well. Every evening, we got the briefing for the next day, which was perfectly adequate. Likewise, the oxygen level in the blood was checked every evening and morning to make sure that no one suffers from altitude sickness. We felt well accompanied and in good hands at all times.
Reply from Shah Tours 2025.09.10
Thank you so much for sharing such a thoughtful and detailed review of your Kilimanjaro adventure with Shah Tours. We are truly delighted to hear that you had an “indescribable experience” on the Lemosho Route and that our team, including Calvin, Good Chance, and the entire crew, made you feel supported every step of the way.It’s wonderful to know that you appreciated the quality of the equipment, the variety of meals prepared by our chef, and the extra sleeping bag provided to keep you comfortable. We’re also glad that the daily health checks, briefings, and careful planning gave you peace of mind throughout the climb. Your recognition of the hard work and dedication of our guides, porters, and kitchen team means a lot to us, especially as we strive to ensure both excellent client care and fair treatment for our crew.Congratulations again to you and your group for reaching Uhuru Peak, a fantastic achievement! We truly appreciate your recommendation and look forward to welcoming you back for another adventure in Tanzania.Warm regards,The Shah Tours Team
Shriya S
Shriya S 2025.09.06
     
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Bucket list trip ticked off with Shah Tours A bucket list trip ticked off with Shah Tours. We were taken care of from the moment we landed with transfers and accommodation at the beautiful Chanya lodge where we fuelled up and rested before and after our trek.We completed the Machame 7-day trek. The trek itself was incredible yet challenging and no doubt rewarding - the views on Mount Kilimanjaro were like no other and I will never forget the most beautiful sunrise we saw on our way to summit. We couldn't have done it without the amazing crew that supported us every step of the way and kept the vibes up even when things got tough. The guides were very knowledgeable, the porters showed remarkable strength and our chef Kelvin was super! Being vegetarian we were nervous about what we would eat but we were blown away at every meal.Thank you Shah Tours!
Reply from Shah Tours 2025.09.08
Thank you so much for sharing your experience with Shah Tours! We’re delighted to hear that your bucket list adventure on Mount Kilimanjaro was everything you hoped for and more.It’s wonderful to know that you felt well taken care of from the moment you landed, and that Chanya Lodge provided a comfortable base before and after your trek. The Machame Route is indeed both challenging and rewarding, and we’re so glad you enjoyed the unforgettable sunrise on summit day.Your kind words about our crew mean the world to us. Our guides, porters, and chef Kelvin will be thrilled to know their efforts made such a positive impact. We’re especially happy to hear that the vegetarian meals exceeded your expectations and helped keep you fueled for the climb.On behalf of the entire Shah Tours team, thank you for trusting us with such a special journey. We hope the memories of Kilimanjaro stay with you forever, and we’d love to welcome you back for another adventure in Tanzania one day!Warm regards,The Shah Tours Team
Yi Shun Elizabe... M
Yi Shun Elizabe... M 2025.08.29
     
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Experienced Guide With Smooth Communication John & Akacia have been amazing guides with experience who successfully led 4 of us to summit Mt. Kilimanjaro. We joined the 7-days Lemosho private tour with Shah, and it is a good decision - prompt reply via Whatsapp, transparent in pricing and rental arrangement. We lost of luggage and Wilbert helped to arrange transportation to pick it up when we cherish our rest. The crew of porters are all very kind and helpful, thoroughly check on us everyday and proactively assist whenever we have issues. Polite as well who respect our own time. We cannot do this without all of their help. Food is also good (Kudos to Alan), with no duplication in menu. We are definately not experienced hikers, and with John and the team's lead, we made it well and smoothly. We are happy to have partnered with them for this experience.
Reply from Shah Tours 2025.08.29
Thank you so much for sharing your wonderful experience with us and for choosing Shah Tours for your Kilimanjaro adventure. We are truly delighted to hear that John, Akacia, and the entire team made your journey smooth, enjoyable, and successful all the way to the summit.We’re especially glad our prompt communication, transparent arrangements, and Wilbert’s quick assistance with your luggage helped you feel at ease during the trip. It’s also heartwarming to hear that the porters’ kindness, attentiveness, and respect made a difference in your climb, and that Alan’s efforts in preparing varied and tasty meals were appreciated.Climbing Kilimanjaro is no small feat, especially for those without much hiking experience, and it makes us proud to know that with the team’s guidance and encouragement, you felt supported every step of the way.On behalf of John, Akacia, Alan, Wilbert, and the rest of the crew, we thank you for trusting us with such a memorable journey. Congratulations again on reaching the Roof of Africa – an achievement you’ll carry with you for life.Warm regards,The Shah Tours Team
Abhay J
Abhay J 2025.08.11
     
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Perfect tour The trip was more than what we thought of. Our guide Mohamed picked us up from the airport and proved to be a perfect match. He connected well with us and understood our needs and ideas well. He was well versed with what he was hired to do, not a single issue with that, but went above and beyond as a person too. Deep in the jungle we felt safe knowing that he knew what he was doing and entertained because even though you cant make appointments with the animals Mohamed seemed to have made them nonetheless. The company was easy to work with, very responsive when we were making the bookings and did not push for anything. Gave us options and let us be in control, while giving ideas to maximize our experience.Our friend recommended them to us and we will be recommending them to many as well.Our vacation was one of a kind, thanks to Shah Tours and Mohamed.
Reply from Shah Tours 2025.08.12
Hi Shakti,Thank you so much for your wonderful review!We’re very happy to hear that your experience with Shah Tours exceeded expectations and that Mohamed made such a positive impact on your journey. It means a lot to us to know you felt safe, supported, and truly connected throughout your adventure even in the heart of the jungle! Mohamed will be especially pleased to hear your kind words; we’re lucky to have him on our team.We're also glad you found our booking process smooth and flexible. We always aim to provide guidance while giving our guests the freedom to shape their own experience.Thank you for placing your trust in us and for sharing your recommendation. It was a pleasure to host you, and we hope to welcome you back for another unforgettable trip in the future.Best Regards,Shah Tours Team
Brent V
Brent V 2025.08.07
     
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Bucket List ✅✅✅✅✅ This experience was absolutely incredible. From the moment we arrived in Moshi everything was handled perfectly. Airport pickup was smooth, accommodations before and after were beautiful, and I can’t say enough good things about the entire crew we had with us. Our guides Calvin and Richard were so much fun and professional and made us feel completely safe. It wasn’t long before we were all best friends playing cards at night and by the end it was difficult to say goodbye because we had created such a tight bond. The crew of porters went above and beyond with everything they did. It was impressive to watch them work so hard with such positive attitudes, smiles and genuine happiness. They thought of every little detail to make us comfortable and we couldn’t have done it without them. The food was also incredible throughout the entire week to give us the energy to complete the trek. The memories made on this trip will last a lifetime and I truly hope to keep in touch with my new Tanzanian brothers. Asanti sana.
Reply from Shah Tours 2025.08.09
Hi Brent,Thank you so much for your incredible review! We're absolutely happy to hear that your experience in Moshi and on the trek was everything you hoped for and more. It means the world to us that you felt safe, supported, and connected with our team from the smooth airport pickup to the heartfelt goodbyes.Calvin, Richard, and the entire crew will be so happy to know they left such a lasting impression. They truly take pride in creating unforgettable experiences and making everyone feel like part of the family. We're also glad you enjoyed the meals, the accommodations, and the positive energy that our porters bring to every step of the journey.Thank you again for trusting us with such a special adventure. You're always welcome back, and your Tanzanian brothers will be here waiting with open arms. Asante sana, and we hope our paths cross again soon!Best Regards,The Shah Team
Brenna B
Brenna B 2025.07.30
     
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Amazing guides and support team! The whole trip was incredible. The whole team - porters, cooks and guides were all so welcoming, positive and thoughtful. Definitely an unforgettable adventure experience!
Reply from Shah Tours 2025.07.31
Hi Brenna,Thank you so much for your kind words! We're happy to hear you had an incredible trip and that our team porters, cooks, and guides made it such a memorable experience. It means a lot to know their positivity and thoughtfulness stood out. We hope to see you again for another unforgettable adventure!Best Regards,The Shah Team
Andrea B
Andrea B 2025.07.28
     
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Kilimanjaro Day Climb at Marangu It was a short trip, but a very insightful and memorable one. We went on a day trip with Shah Tours, and I can say that everything was amazing, well-organized, and timed perfectly. We had a great guide (Richard) from their office. We were told he would be there a day before for the briefing around 3:30 pm, but he was there at 3 pm sharp. We were impressed, considering we had an impression that Tanzanian people are always late. On the briefing, we were supposed to leave at 6 am the next day, but Richard was flexible and we left at 6:30 am. He also talked to the hotel so they could arrange an early breakfast for us.He was accurate with the details, the distance of the hike, the altitude, the timing, and also the amount of water (2 liters each) we needed for the day hike. Since we were 4 of us and we didn't have enough water bottles, he came with his own and carried the rest of the water himself, and refilled ours when they were empty. We thought it was too much water, but we ended up needing it. The knowledge and the details he had on the flowers were amazing. It was a short trip that made me want more, wondering how it would have been for the full climb. Last but not least, he is the first person I have met who has decent, straight English, without thinking twice about what he means. Big up to Shah Tours and thanks, Richard.
Reply from Shah Tours 2025.07.30
Hi Sandrea,Thank you so much for taking the time to share your experience with us!We're delighted to hear that your Kilimanjaro day climb via Marangu Gate was insightful and memorable. It’s wonderful to know that everything from the organization and timing to the attention to detail met your expectations. Richard is indeed an exceptional guide, and we’re thrilled that his professionalism, knowledge, and care left such a strong impression on you and your group.We especially appreciate your recognition of his punctuality, flexibility, and thoughtful approach to ensuring you had everything you needed for a safe and enjoyable hike. Your kind words will mean a great deal to him and to our entire team.Thank you again for choosing Shah Tours. We’d be honored to welcome you back for the full Kilimanjaro experience or any future adventure in TanzaniaBest Regards,The Shah Team
Jaimie B
Jaimie B 2025.07.28
     
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Amazing hiking experience guided by Calvin and Richard Our hike was incredible! Our hiking guides, Calvin and Richard, were extremely knowledgeable and so much fun to spend the week with. They went above and beyond to make sure we were taken care of, and also took lots of photos for us, which made it easy to just enjoy the hike and the scenery. The team of porters and support crew were very organized and put in extra effort into making the trip as comfortable as possible. Overall, it seemed like every detail was thoughtfully accounted for and our group was blown away by the care and attention put into the whole week. The tour company was very responsive and accommodating. We felt very lucky to have been matched with Calvin, Richard, and their team for this hike!
Reply from Shah Tours 2025.07.30
Hi Sherpa,Thank you for your fantastic review!We're so happy to hear that your hiking experience with Calvin, Richard, and the rest of the team was such a memorable one. It’s always our goal to provide not only a safe and well organized trek but also one that’s filled with great moments, connection, and care and it’s clear from your words that Calvin and Richard delivered just that.We're especially glad you were able to relax, enjoy the scenery, and trust our team to handle the details. Your kind recognition of our porters, support crew, and the overall organization truly means a lot to us.Thank you again for choosing Shah Tours we’d love to welcome you back for another adventure whenever you're ready!Best Regads,The Shah Team

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