Serenity Funeral Services Reviews

Janis Mearns 2026.05.08

     

I would say to anyone considering a plan this company are the best there isxxfrom purchasing the plan until my husband charley passed 2 weeks ago. They were so kind and caring and helped in my grief make the passing of charley so compasionate and they personally brought his ashes to ne. I will be forever grateful to them for their care and kindness to me and the respect to charleyxxthank you serenity janis mearnsxxx

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Alice Kennedy 2026.05.03

     

I can’t thank and recommend Serenity enough. Michael and Paul were so kind. They were incredibly helpful and sorted everything in a v difficult time. Thankyou so much for everything

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Paul Tilly 2026.05.03

     

Serenity Homes provided a truly exceptional service at an extremely difficult time. From the very first contact, they were efficient, thoughtful, kind and completely professional. Every detail was handled with care, and they treated family and friends with genuine compassion and dignity throughout. At a time of death, when people are grieving and often overwhelmed, Serenity Homes took care of the paperwork and formalities with complete accuracy, calmness and efficiency. Their guidance made a very painful process feel supported and manageable. As Home Care Manager for Nightingale Nursing and Home Care Services, I would not hesitate to recommend Serenity Homes. Their service was superlative from start to finish, and we are deeply grateful for the kindness, respect and professionalism they showed

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Emma Higham 2026.03.31

     

They showed such care and respect to my family at an incredibly difficult time. Michael and team went beyond the ordinary to support us and ensured my father’s final moments were respected and his body was treated with great care. Thank you for your kindness and professionalism

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Ann Higham 2026.03.31

     

Michael and the team at Serenity were true friends in need in a horrendous time for me and my family. They acted as go-betweens with the hospital where my husband was seriously ill, providing Georgia as an interpreter and mediator. They acted with kindness and consideration to me and my family when we were so far from home. I was very lucky to have found them and will be forever in their debt.

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Salvador Garcia 2026.03.26

     

Another new funeral home, with no experience, looking to make as much money as possible and no professional staff....

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Patricia B 2026.03.25

     

I would like to thank Paul for his professionalism, kindness and empathy during a very sad time for me and my family. He always kept us up to date with what was happening and everything was clearly explained with the process and what was included. All in all well worth 5* GOLD

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sandra cotterill 2026.03.17

     

Excellent Service, from start to finish could not fault them. I am in UK and funeral was in Spain, they organised everything I did not have to do anything except turn up for a lovely Service. All staff was so friendly and helpful. I highly recommend them.

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Karina Jimenez 2026.03.06

     

I will forever be grateful to Michael from Serenity Funeral Services in Spain for the compassion, kindness, and dedication he showed during one of the most painful moments of my life. Organising my best friend’s funeral while I was in the UK felt overwhelming, but Michael carried so much of that burden for me. From the very beginning, he was incredibly prompt, accommodating, and completely transparent with every step. He listened carefully to all our wishes and went above and beyond to make sure everything was done with dignity, respect, and love. What truly touched my heart was how deeply he seemed to care. He was not just a funeral director handling arrangements—he became someone who gently guided me through a very difficult time. Communication with him was always easy. He was patient, considerate, and always willing to listen. It felt like I had a friend helping me honour my best friend’s life. Michael and the team also arranged an online livestream of the service and cremation so our family and friends in the Philippines could attend and say their goodbyes despite the distance. That meant so much to all of us and brought great comfort knowing that those who loved her could still be part of her farewell. I also want to say that Michael is truly an exceptional mortician. Seeing my best friend prepared with such care was deeply emotional. He made her look so beautiful and dignified, allowing us to remember her peacefully and with love. It takes a special kind of person to do that with such respect and compassion. The service he organised in Spain was beautiful, heartfelt, and truly honoured my best friend’s life. He also carefully facilitated all the repatriation paperwork for her ashes, ensuring everything was handled smoothly. Thank you, Michael, and thank you to the entire Serenity Funeral Services team. Your kindness, professionalism, and genuine care will never be forgotten. You helped carry us through a heartbreaking time, and for that I will always be deeply grateful.

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Joanne Taylor 2026.03.03

     

Outstanding professional service by the team at Serenity. The service was beautiful with so much attention to detail, Nothing was too much trouble for the team from start to finish. Communication excellent throughout. The flowers they arranged for us were beautiful alongside the display on the casket. I would highly recommend using their services. Jo

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Laurence Ponty 2026.02.27

     

My mother was passed and i found Serenity Funeral Services and i must say everything was fine at the beginning until the end. The first contact with Paul and after Michael and his team. You're treat at first like a human and more i would say like a part of the family. What a good wonderful service !!! The flowers were colour of the clothes of my mother. They were thinking about all the small details. They are really professional. And also the price was very correct. Thank you so much for your kindness and to have taking care about my mother and me. I will not forget for sure. Laurence. I

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cristina sabiers 2026.02.23

     

Muy agradecidos con el servicio prestado y el trato personal y respetuoso. Las urnas son preciosas.

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Luz Poveda 2026.02.18

     

No tengo palabras para agradecer, el apoyo, comprensión, desde la primera llamada, que yo no sabia que hacer, mi madre, una de las personas más grandes de mi vida, se había ido y yo sin saber que hacer, hablé con estas maravillosas personas y me ayudaron en todo y más que eso, desde Michael, Alejandro y Natalia, esa terrible noche para mi, luego Giorgia y los dos señores ingleses, que no recuerdo su nombre, mil gracias por el cariño para hacer todo posible a mis necesidades, por dejar a mi madre guapa y elegante como era, todo fue precioso, lleno de detalles por parte de ustedes, que no entraban en el presupuesto, fueron un apoyo como si fueran familia. Mil gracias nuevamente os aprecio mucho, todo mi cariño a vosotros.

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Francisca Martin Peña 2026.02.16

     

Ce n’est assurément pas de gaité de coeur que l’on s’adresse à cette catégorie de sociétés mais lorsque vous entrez chez Serenity Funeral Services, vous vous sentez accueillis comme chez des amis… Ces personnes sont là pour vous, à votre écoute et partagent leur savoir-faire avec une sensibilité indescriptible! Bravo à Michael d’avoir su s’entourer de personnes aussi attentives et douces! Un grand professionnalisme les units!! 👍👍🙏🙏❤️❤️ … ma famille vous remercie du fond du coeur pour votre accompagnement de À à Z Francisca

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Gemma Clarke 2026.01.30

     

I cannot say enough good things about the care that Michael and the entire team at Serenity displayed. From the first phone call, they were patient, kind, spoke in English, gave us great advice and explained every step of everything. It was the only part of my Moms passing that was handled with total care and compassion! I can’t express my thanks enough especially as I don’t live in Spain and had no idea how things worked there!

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Valentino Strizzolo 2026.01.21

     

Deseo expresar mi profunda gratitud a Serenity Funeral Services por la profesionalidad, la atención y la cortesía con las que nos han asistido en un momento tan delicado. Cada etapa fue gestionada con respeto, discreción y humanidad, permitiéndonos vivir este proceso con serenidad y sin preocupaciones adicionales. Un servicio impecable, realizado con una sensibilidad excepcional

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Pamela Sauca Hunt 2025.12.12

     

Desde la primera conversación con Isabel, quien nos ha tratado con mucho cariño y respeto, a todo el proceso, y con Michael también, ayudando en este momento tan duro, ha sido sin duda un acierto contar con Serenity. Quiero agradecerles por su excelente servicio, su trato humano, profesional y respetuoso hizo más llevadero un momento muy difícil. Gracias por todo.

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Reply from Serenity Funeral Services 2025.12.12

Muchas gracias, Pamela, por compartir tus palabras y por la confianza depositada en Serenity Funeral Services. Lamentamos profundamente la pérdida de tu padre y nos reconforta saber que tanto Isabel como Michael pudieron acompañaros con cariño, respeto y profesionalidad durante todo el proceso. Para todo el equipo ha sido un honor poder apoyaros y ayudar a hacer un poco más llevadero un momento tan difícil. Gracias de corazón por vuestra confianza.

Owen Tanner 2025.11.21

     

They were very kind and help my auntie they were very professional about the situation and of course it did get emotional but they helped a lot couldn’t recommend anymore

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Reply from Serenity Funeral Services 2025.12.12

Thank you, Owen, for your kind words. We’re truly grateful that you trusted Serenity Funeral Services to support your auntie during such a difficult and emotional time. It means a great deal to know our team was able to provide the care and professionalism your family needed. Please accept our sincere thanks for your recommendation.

Ginger Unknown 2025.11.21

     

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Reply from Serenity Funeral Services 2025.12.12

Thank you :-)

Timi Rokka 2025.11.09

     

Smooth heartful service. Very kind and professional stuff with 100% english spoken. Location is easy to eccess from Costa del Sol highway. Recommend!

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Reply from Serenity Funeral Services 2025.12.12

Thank you, Timi, for your kind and thoughtful review. We’re very grateful that you felt supported by our team during such an important time, and we’re pleased to know our English-speaking staff and location made things easier for you. Thank you for recommending Serenity Funeral Services — it truly means a great deal to us.