Serena Beauty & Spa Ealing Reviews

Deborah Gurung 2026.09.01

     

My husband booked an excellent Thai deep tissue massage here for my birthday, and we are extremely happy with the service. From the moment we arrived, Merina was incredibly welcoming, friendly, and attentive, setting a perfect tone for the visit. The massage itself was done by Suki, and she left me feeling completely relaxed and rejuvenated. We highly recommend this team and will definitely be back!

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Reply from Serena Beauty & Spa Ealing 2026.09.01

Thank you so much for your lovely review! We’re delighted to hear that you had such a wonderful birthday experience with us. Merina and Suki will be so happy to hear your kind words. We truly appreciate your recommendation and look forward to welcoming you both back again soon! 😊

lin lin 2026.08.25

     

I had the pleasure of visiting the salon for a Foot Care treatment, and I was extremely happy with the result. I would especially like to thank Kushum, who took great care of my feet with so much attention, care and professionalism. She was extremely attentive and made sure everything was done properly. The result is wonderful — my feet are soft, smooth and beautifully cared for, exactly as I wanted. ❤️ I would also like to give a special thank you to Serena, the owner of the salon, for her exceptionally kind and personal approach. She explained to me in detail how my feet would be cleaned and treated and made sure that everything was clear to me and that I felt comfortable. I left feeling happy and completely satisfied with the result, and I am now enjoying my lovely soft feet. ❤️ Thank you from the bottom of my heart! I would definitely come back again and would happily recommend the Foot Care treatment.

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Reply from Serena Beauty & Spa Ealing 2026.08.30

Thank you so much for your lovely review and kind words! We’re delighted to hear that you’re happy with your Foot Care treatment and the results. Kushum and Serena will be very happy to hear your wonderful feedback. It was a pleasure having you with us, and we look forward to welcoming you back again soon!

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Hannah Wagner 2026.08.23

     

I had my nails done today and I am very pleased with how they turned out! Even with a couple broken nails, my nail technician managed to make them look neat and lovely, she took care and had a lot of attention to detail. UnfortunatelyI didn't get her name but thank you!

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Reply from Serena Beauty & Spa Ealing 2026.08.30

Thank you so much for your lovely review! We’re delighted to hear that you’re happy with your nails. Your nail technician was Deepa, and we’ll be sure to pass your kind words on to her. We look forward to welcoming you back soon!

bita nematollahi 2026.08.12

     

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Vee B 2026.08.07

     

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Reply from Serena Beauty & Spa Ealing 2026.08.08

Thank you for your kind feedback! We’re so happy you had a relaxing experience with us. We look forward to welcoming you again soon!

Ameera Bari 2026.08.06

     

I have a very stressful job and coming here for massage has become imperative! very relaxing atmosphere with very kind and skilled staff, so happy to have a place like this so close to my home

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Reply from Serena Beauty & Spa Ealing 2026.08.07

Thank you so much for your lovely review! We’re so happy you enjoy your massages with us and feel relaxed. We look forward to seeing you again soon!

Dalila Fouchal 2026.07.19

     

Thank you Tania, today's massage was excellent. You hit every single knot.well needed 😊

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Reply from Serena Beauty & Spa Ealing 2026.03.25

Thank you so much for your lovely review!

We’re delighted to hear you had such a great first experience and that you’ve joined our membership welcome to the Serena family 😊

Your kind recommendation truly means a lot to us, and we look forward to seeing you again soon.

Warm regards,
Serena Beauty & Spa Team

simron gill 2026.07.18

     

Lovely experience and very professional

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Reply from Serena Beauty & Spa Ealing 2026.08.13

Thank you for your kind feedback. We’re delighted you had a lovely experience and look forward to welcoming you again.

E. Aghababa 2026.07.16

     

Perfect massage - relaxing & great for muscles & joints - in highly professional & friendly environment

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Reply from Serena Beauty & Spa Ealing 2024.12.23

Thank you so much for your kind words! We're thrilled to hear you enjoyed your experience with us once again. Your continued support means the world to us, and we look forward to welcoming you back soon! 😊

C Box 2026.07.08

     

Yai was brilliant. Straight away she could tell I had a problem with my shoulder without me saying anything. Very relaxing. Excellent.

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Reply from Serena Beauty & Spa Ealing 2026.07.10

Thank you so much for your lovely review! 😊 We're delighted to hear you had such a relaxing experience with Yai. She'll be so pleased to know her expertise and care made such a positive difference. We truly appreciate your kind words and look forward to welcoming you back to Serena Beauty & Spa again soon!

Mariam Nazif 2026.07.06

     

Thank you so much Benz for your hard work - everything was greatly appreciated, so attentive, friendly and great service!

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Reply from Serena Beauty & Spa Ealing 2026.07.10

Thank you so much for your lovely review! 💕 We're so pleased you had a great experience with Benz. We'll be sure to pass on your kind words to her. We look forward to welcoming you back soon! 😊

N B 2026.07.06

     

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Lorna Pegler 2026.07.04

     

The BEST massage ever. I mainly see Tania, who is BRILLIANT but all the ladies are so gifted at massage and anatomy. Also Marina is super efficient and lovely. Nails by Depa are so beautifully done.

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Reply from Serena Beauty & Spa Ealing 2026.06.23

Thank you so much for your wonderful review! We're delighted to hear that you've had such great experiences with Tanya and our team. Your kind words about Merina and Deepa mean a lot to us and will certainly make their day. We truly appreciate your support and look forward to welcoming you back again soon!

Richard Cook 2026.06.26

     

A grreeat massage and overall experience with Serena's

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Reply from Serena Beauty & Spa Ealing 2026.06.26

Thank you for your lovely review and for your continued support over the years. We're so pleased you enjoyed your massage and overall experience with us. We always look forward to welcoming you back! 😊

Katarzyna Klusek 2026.06.25

     

Benz gave me the least painful waxing experience I've ever had. She was gentle, professional, and made me feel completely at ease. I highly recommend her!

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Reply from Serena Beauty & Spa Ealing 2026.06.26

Thank you for your lovely review! 😊 We're so pleased to hear Benz made your waxing experience comfortable and stress-free. We’ll be sure to pass on your kind words. Hope to see you again soon! 💕

wBrandon 2026.06.24

     

Great customer service, especially Merina on the front house reception 10/10.

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Reply from Serena Beauty & Spa Ealing 2026.06.24

Thank you for your wonderful feedback! We're so pleased to hear you were happy with our customer service. We'll be sure to pass your kind words on to Merina. We look forward to seeing you again soon!

K S 2026.06.23

     

I recently visited Serena Beauty for my first time and had a fantastic experience. I enjoyed a deep tissue massage with Tanya and a galvanic facial with Marian. Both treatments were amazing. The deep tissue massage applied a strong but perfectly comfortable pressure, really relaxing my muscles. The facial was incredibly relaxing and pleasant, so much so that I fell asleep a couple of times. If you’re looking to renew recharge or simply relax Serena Beauty is a great place to go. The staff is incredibly kind and professional from reception to the beauty therapist. I’ll definitely be back!

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Reply from Serena Beauty & Spa Ealing 2026.06.24

Thank you so much for your wonderful review. We are delighted to hear that you enjoyed both your deep tissue massage with Tanya and your galvanic facial with Marian.

It's lovely to know that the treatments helped you relax and recharge, and we truly appreciate your kind words about our team. We will be sure to pass your compliments on to Tanya, Marian, and our reception staff.

Thank you for choosing Serena Beauty & Spa for your first visit. We look forward to welcoming you back again soon!

Ada Vázquez 2026.06.23

     

Benz She is an excellent teacher; I loved the course material and her explanations—she makes everything very easy to understand. Taking the class with her was definitely the best decision.

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Reply from Serena Beauty & Spa Ealing 2026.06.26

Thank you so much for your kind words! 😊 We're delighted to hear you enjoyed the course and found Benz's teaching clear and easy to follow. We truly appreciate your feedback and wish you every success in your future career! ✨

Chloe Co 2026.06.19

     

Great massage always

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Reply from Serena Beauty & Spa Ealing 2024.09.26

Thank you so much for your kind words! We’re thrilled to hear that you've been a satisfied customer for a year. Your support means the world to us!

Laura Downes 2026.06.17

     

Lovely service

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Reply from Serena Beauty & Spa Ealing 2026.06.18

Thank you for your lovely review! 😊 We're delighted you enjoyed your visit and look forward to seeing you again soon. 💖