Verified Company
The technicians did a great job. The service is over priced
Reply from Sensigreen Heating & Air
Mr. Mahram,
Thank you for your review and taking our call from my service manager. As the owner of the company I am always training my staff to make sure we go over all pricing before we do any work for our customers as well as explain why our services cost what they cost. From all the details we have from your service today that information was relayed to you before we did any work on your home. If for some reason that is not your impression please call our office and we will correct this issue immediately. I am always striving for 5 star customer service and I am truly sorry we did not meet your expectations today. Hopefully we will get another chance in the future to meet your expectations.
Thank you for your review and taking our call from my service manager. As the owner of the company I am always training my staff to make sure we go over all pricing before we do any work for our customers as well as explain why our services cost what they cost. From all the details we have from your service today that information was relayed to you before we did any work on your home. If for some reason that is not your impression please call our office and we will correct this issue immediately. I am always striving for 5 star customer service and I am truly sorry we did not meet your expectations today. Hopefully we will get another chance in the future to meet your expectations.
I woke up to non-working A/C. I contacted Sensigreen and by the end of the day my home was a comfortable temperature. Trace the technician was professional, knowledgeable. informative, and courteous. The entire Sensigreen staff was very helpful. Thank you all.
Reply from Sensigreen Heating & Air
2024.06.05
Thank you for your amazing 5 star review! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We look forward to servicing your future needs!
We woke up on a Sunday morning with our air not cooling in our six year old home. Did some digging and found our warranty documents and who to contact if (when) an issue occurred. Within minutes I’d scheduled them to contact me first thing Monday morning when they made it into the office. The call actually came earlier than expected, and had me scheduled for service that afternoon. The technician was polite and very professional and had my air rolling in no time. Excellent experience. Thank you!
Reply from Sensigreen Heating & Air
Thanks for taking the time to leave us a review, Matt. We’re glad we could get your system back up and running quickly, and we appreciate you choosing us!
Excellent!!! Loved Joshua he was informative, professional, kind, and suggested the maintenance plan which I signed up for! Thank you for fixing my issue as well! Love sensigreen! Love the excellent communication from my call to request service for my issue all the way through my appointment and beyond! Love the texts and efficiency! Keep up the great work!
Reply from Sensigreen Heating & Air
Sherrie, thank you so much! We'll pass this along to Josh, he truly deserves it. We're so happy everything went well and we're excited to keep taking great care of you!
Trace and Shane with Sensigreen serviced my ductwork today and could not have been more courteous and professional. It is so refreshing to work with a company with great technicians!
Reply from Sensigreen Heating & Air
2024.03.21
Thank you Ms. Wade for your amazing 5 star review! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We look forward to servicing your future needs!
Brandon did a great job very professional and attentive to our home and system. Greatly appreciate it highly recommend him.
Reply from Sensigreen Heating & Air
Rick, thank you so much for taking the time to share your experience! We're thrilled to hear Brandon made such a great impression. We'll be sure to pass along your kind words to him. We truly appreciate your recommendation and look forward to serving you again!
Thanks to Sensigreen and Adam for such amazing work, it has to be busy out there with all the AIRCONs breaking in bama heat. This company came the next day and im goooooood:)
Reply from Sensigreen Heating & Air
Thanks for the five stars! We're thrilled Adam could get you taken care of quickly. We appreciate your trust in Sensigreen and look forward to serving you again!
ADAM YOUR THE BEST! This company came to my aid the very next day my aircon die. Next day, literally next day they had one installed. This is the best HVAC company in Huntsville, BAR NONE!
Reply from Sensigreen Heating & Air
Thank you, Brian! Reviews like this mean the world to us. We'll be sure to pass your kind words along to Adam. We appreciate you choosing Sensigreen!
I’ve always been satisfied with the job Sensigreen has done to keep my home maintained. Thank you to Bailey and his crew for today’s job with the blown-in insulation.
Reply from Sensigreen Heating & Air
We truly appreciate your continued trust in Sensigreen, Bob! We'll be sure to share your kind words with the team. We look forward to continuing to take care of your home!