I just had my first service with Scoop Masters Austin, and I couldn’t be happier with the experience! They did an excellent job cleaning the yard, and I also added the yard deodorizer service, which left everything smelling fresh and clean.
The team was prompt, efficient, and thorough. They made sure everything was picked up, and nothing was missed. I appreciated receiving a text notification when they were on their way, as well as a photo of the closed gate after the service was completed for added peace of mind.
My pup was also thrilled with the treat they left behind! When I initially set up service, I spoke directly with the owner, who was friendly, professional, and happy to answer all of my questions. The online customer portal is another great feature, making it simple to manage appointments, change contact info or addresses, and keep track of everything.
Overall, a fantastic experience from start to finish. I highly recommend Scoop Masters Austin!
Reply from Scoop Masters Dog Poop Pick Up Service
2026.06.10
I greatly appreciate the glowing review. Glad Max took good care of yall.
Most outrageous experience I’ve ever experienced with the business owner, Tim. I called him on March 30th to request a monthly cleanup as offered on their website. Then randomly got this invoice and charge on my credit card of $50. I called the owner to further understand what was going on, And he said he saw I wasn’t charged for three weeks so he went ahead and charge me….. After fully telling me he would change me to monthly. While on the phone with him, he continued to argue with me and said we never spoke on the phone. I had to make him check his call logs to finally confirm. Then, I asked how can you charge someone if no one came out here to perform a service. He then said it was the employee’s fault, and he would be taking the money out of their paycheck. I will not be doing business with a person like this. Arguing with a grown man who doesn’t know which way is up. Outrageous. I will be taking my business elsewhere. (Please see photos confirming proof we did speak, proof of his monthly option online, and proof that he randomly charged me $50 dollars after charging me for a week.)
Edit: they also broke my gate, which I honestly should be sending them an invoice for…
Verified
Recently, my wife broke her hip and needed a hip replacement. As I am somewhat disabled, I am unable to do what I have done before and take care of business in our backyard with our two dogs. Tim and his team are reliable and most reasonable. I have used their service now for two weeks and have not had any issues. At this point, I would highly recommend them to anyone interested in the service. Thank you, Tim.
Reply from Scoop Masters Dog Poop Pick Up Service
2026.04.27
Thank you Richard, for the nice review. Glad we could help in this time of need. Praying your wife has a full recovery! - Tim
Christian and Tim, the owners, are amazing.
Very responsive and helpful. Our HOA uses Scoop Masters Austin and our neighborhood greatly appreciates the service. I would highly recommend them!
Reply from Scoop Masters Dog Poop Pick Up Service
2026.04.24
Greatly appreciate the review. Please let me know if the service level ever changes.
My luck keeps changing and I recently broke my back. When I call Scoop Masters they never let me down. Too boot our cleaner leaves out treats at the end of a cleanup which never ceases to please my hound dogs! They LOVE him!
Reply from Scoop Masters Dog Poop Pick Up Service
2025.09.09
Glad we are able to assist in your time of need. :)
Requested a one-time service to test them out and they came the very next day. Let me know when they were on their way, did a great job clearing the back yard.
Reply from Scoop Masters Dog Poop Pick Up Service
2026.02.16
Glad yalls tech took care of yall. We will be here if we are needed again.
We’ve used Scoop Masters for a couple of years now, and I can’t say enough good things about them. I had to pause service for a while after my husband’s stroke, but since getting our dog Ruby back, I started up with them again—and they’re just as wonderful as I remembered.
They are reliable, do a great job every time, and even leave treats for Ruby, which is such a thoughtful touch. Their pricing is also very reasonable, which makes the service an easy decision for us.
If you’re looking for a dependable pet waste removal service, I highly recommend Scoop Masters!
Reply from Scoop Masters Dog Poop Pick Up Service
2026.02.09
I appreciate the detailed review. Glad to be of service.
