Samms Reviews

Shamila Yasmin 2025.12.12

     

Josh was the most honest and sincere agent I have experienced in a while. He trouble shot our system to a tee and was forthcoming and transparent. Hope to see him again at my next appointment

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Reply from Samms 2025.12.12

Shamila, thank you for the glowing review! We're thrilled to hear that you're happy with our service.

Ken Hill 2025.12.12

     

Jordan was great!! He explained everything.

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Reply from Samms 2025.12.12

Ken, we appreciate your 5-star rating! It's wonderful to know we met your expectations.

Mary Brasel 2025.12.11

     

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Reply from Samms 2025.12.11

Mary, we're delighted you had a great experience with us. Thanks for the 5-star review!

Hal Peniche 2025.12.08

     

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Reply from Samms 2025.12.08

Hal, we appreciate your feedback and the 5-star rating! It means a lot to us.

Kim Andrews 2025.12.07

     

Matt was personable, efficient, and professional. All Samm’s techs are.

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Reply from Samms 2022.05.02

Kim, thank you for your review of Matt and our techs. We are thankful and appreciate your continuing support and business. Thank you, Paul Sammataro

Sara Schwartz 2025.12.06

     

Professional efficient company

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Reply from Samms 2025.12.07

Thanks for the fantastic review! We're happy to have served you well.

Chris Baiamonte 2025.12.06

     

Josh set up furnace to work better with heat pump.

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Reply from Samms 2025.12.06

Chris, thank you for your kind review! Your satisfaction is our top priority.

Scott Cole 2025.12.06

     

Truly listened to my needs and what I was looking for in overall comfort.

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Reply from Samms 2025.12.06

Scott, your 5-star review made our day! Thanks for choosing Samm's.

Teresa Huntoon 2025.12.05

     

Samm's just replaced our entire HVAC system. They sent our a system design specialist to look at the entire system and discuss options for replacing our 2 units. It was also determined that an additional return was needed in the master bedroom while another return needed to be rerouted to connect to the main unit. The technicians who did the install were very polite and efficient. They even dealt with my dogs following them around everywhere! I couldn't be happier with the service.

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Reply from Samms 2019.11.27

Teresa, thanks for the opportunity to service your system. We appreciate the comments and review of Karl. We are thankful for your business and look forward to working with you in the future. Happy Thanksgiving, Paul Sammataro

Taylor Powell 2025.12.05

     

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Reply from Samms 2025.12.05

Thanks for the fantastic review! We're happy to have served you well.

Deborah Morina 2025.12.04

     

It was pleasant.

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Reply from Samms 2024.10.01

Deborah, we are thankful for your continuing business. Thank you for any referrals also. Regards, Paul Sammataro

S. C. 2025.12.03

     

Very Freindly and knowledgeable techs and customer service reps. Reasonable pricing, and excellent quality workmanship.

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Reply from Samms 2025.12.03

S., thank you for your kind review! Your satisfaction is our top priority.

Casey Sandihil 2025.12.01

     

Quick and efficient service

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Reply from Samms 2025.12.02

Casey, we're delighted you had a great experience with us. Thanks for the 5-star review!

Simon Saugier 2025.12.01

     

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Reply from Samms 2025.12.01

Simon, your 5-star review made our day! Thanks for choosing Samm's.

Holly Alford 2025.11.29

     

Excellent service!

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Reply from Samms 2025.11.30

Holly, we appreciate your 5-star rating! It's wonderful to know we met your expectations.

Karen Etheredge 2025.11.29

     

Expert tech! Checked everything for regular maintenance and cleaned my filter. I live Samm’s there like family. I’ve used them for years

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Reply from Samms 2023.11.29

Karen, thank you so much for your review. We appreciate your referrals and are thankful for your business. Sincerely, Paul Sammataro

Familia A 2025.11.29

     

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Reply from Samms 2025.11.29

Familia, thank you for the high praise! We're glad you enjoyed our service.

Narasimharao Vemula 2025.11.27

     

Service for heating unit

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Reply from Samms 2025.11.27

Narasimharao, thanks for your rating! We're pleased to have met your expectations and will strive to exceed them next time.

Alice Boylan 2025.11.25

     

The tech came to fix our filter that wasn’t functioning. The filter door was damaged on a previous maintenance call a couple of years ago. The problem is there is not a proper electrical connection if not closed in a certain way. On this trip, he fixed the problem promptly and the filter is again functioning. Did a great job but wish Samm’s had replaced when it was originally damaged.

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Reply from Samms 2024.10.26

Alice, we appreciate your review. Thanks for sharing your concerns and we hope you are happy with Daniel's work this week. We are thankful for your continuing business. Regards, Paul Sammataro

Runner D 2025.11.22

     

Miguel seemed more interested in getting the appointment over with than solving our issue. They had just serviced our system within the last 30 days yet charged us for a service call where they still did not resolve the issue.

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Reply from Samms 2025.11.22

Runner, we appreciate your feedback and apologize for any issues you faced. We would love for you to give us a call so we can make it right