Safari Online Reviews

Robert McCowage 2026.03.27

     

We had our trip to Tanzania and Kenya arranged by Lindsey at Safari On line. We had used them before for Southern Africa safaris so we’re confident we would be well looked after on this trip. Lindsey did a great job from start to finish. Found us well located safari camps and an excellent driver guide. The pre trip documentation was outstanding and Lindsey was just a quick WhatsApp away when we needed information during the trip. I can highly recommend Safari Online for your African safaris.

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Reply from Safari Online

Dear Bob
Thank you so much for taking the time to share such a wonderful review. It was an absolute pleasure assisting you with your Tanzania and Kenya journey, and I’m delighted to hear that the trip lived up to your expectations, I enjoyed seeing your pictures and staying in touch while you were away.
Your kind words truly mean a lot to me and to all of us at Safari Online. We value your continued trust and support, and I hope we’ll have the opportunity to plan another African adventure for you in the future.
Warm regards,
Lindsey and the Safari Online Team

Cristina Munoz 2026.03.04

     

Vaneshree was our travel agent and I could not have planned this trip without her! After planning for different dates and finally deciding on February she was very patient with me and was able to find me accommodation for the dates we needed in Cape Town and for our safari. A highlight was she recommended to us Tintswalo Atlantic which was truly like she said a hidden gem, highly recommend and thankful she booked it for us. She also helped us find a malaria free safari lodge, which was Impodimo game lodge in Madikwe game reserve. Another highlight of our trip!! We saw the big 5! She arranged for all of our transfers around Cape Town and from Johannesburg airport to the safari seamlessly. Any issues or questions we had she answered in a timely manner. When we go back we will definitely be using her again. Thank you so much Vaneshree! - Cristina & Chris from New York

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Reply from Safari Online

Thank you so much for your kind words Christina. It truly means a lot to me!

It was an absolute pleasure helping you plan your trip, and I’m so glad that everything came together so beautifully in the end. February turned out to be a wonderful time for your visit, and I’m thrilled that you enjoyed both Cape Town and your safari experience.

I’m especially happy to hear that you loved Tintswalo Atlantic and that Impodimo Game Lodge delivered such an unforgettable safari. Seeing the Big 5 is always an incredible highlight!

Thank you for trusting me with your travel plans and allowing me to be a small part of such a memorable journey. We would absolutely love to assist you again.

Until then, I hope the memories of your adventure stay with you for a long time! Best Regards, Vaneshree & the Safari Online Team

Isabelle Chazal 2025.11.25

     

It was my first but not my last, safari with Safari On Line. Great experience, great time ! Don't hesitate to contact them, you won't be disappointed !!

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Reply from Safari Online 2025.11.25

Thank you so much, Isabelle! It was a pleasure arranging your safari — so glad to hear it won’t be your last. We appreciate your trust and can’t wait to help plan your next adventure!

Warm regards,
Ilona and the Safari Online Team

Tom Murphy 2025.11.12

     

We would heartily recommend Safari online. Walter and his team are outstanding. This was our first trip to Africa and the options were many. Having received many options from a number of travel operators, we chose Safari online. We felt that Vaneshree really listened to our wants and needs and tailored a package that was "off the hook outstanding". The properties that she chose fit perfectly with what we wanted in our travel experience. We cannot thank her enough for her thoughtful choices. It was an experience and trip of a lifetime. And when there was an early hiccup, through no fault of their own, it was the president of the company (Walter) who answered the phone at 8:30 in the evening and handled everything promptly and professionally. Safari online was there throughout the whole process from planning to start to finish. They should be very proud of the wonderful and professional service that they provide to their clients. We would not hesitate to recommend their services to all. They are top drawer. We will be using them again in future travels. Many thanks for a job well done. Tom and Sue Murphy Tom and Sue Murphy

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Reply from Safari Online

Dear Tom & Sue

Thank you so much for your kind words and wonderful review! We truly understand how overwhelming it can be to choose the right lodges, South Africa has so many incredible options, so it was such a pleasure helping you craft your perfect journey. I especially appreciated your warmth, thoughtfulness, and kindness throughout the planning process; it made everything such a joy. Hearing about your experiences and seeing your trip through your eyes was truly special. Thank you for sharing your journey with us, we can’t wait to help you plan your next adventure!

Warm Regards from the Vaneshree & Walter & the Safari Online Team

Antonio Rodriguez 2025.10.27

     

Kim was great and made us feel comfortable while we were traveling. Everything was as advertised and turned out to be a trip of a lifetime!

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Reply from Safari Online 2025.10.30

Hi Tony

Thank you so much for your lovely review! I’m so glad everything went smoothly despite the challenging start with your international flight delay, and that it turned into the trip of a lifetime.

It was a real pleasure helping you plan it, and I’m so grateful you trusted us with such a special journey for you and your family. I’m also thankful we could create the opportunity for you to share a bit of your past experiences in South Africa with them.

I look forward to planning the next one!
Until then, take care

Kim and the Safari Online Team

Jim Lipkowski 2025.10.21

     

Ilona helped us design the most PERFECT Africal adventure. She was patient and a good listener and was able to provide thoughtful guidance.

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Reply from Safari Online 2025.10.22

Hi Jim,
Thank you so much for your lovely review! It was an absolute pleasure helping you and Tina plan your perfect African anniversary adventure. I truly appreciate your kind words and hope we can create another unforgettable journey for you both in the future.
Warm regards,
Ilona and the Safari Online Team

Machiel van Eldik 2025.10.13

     

Just came back from our trip we booked with Safari Online. We booked the Botswana/Victoria Falls combo but also wanted to see Cape Town. Ilona customized our trip to make that happen. The lodges, hotels, transfers, guides, domestic and international flights were all top notch! We received info about the lodges, vaccination recommendations, tipping guidelines, bush planes, border crossings, packing lists etc etc. We left home feeling well prepared for the trip and the trip did not disappoint, it was fantastic. Ilona was very helpful and stayed in touch during the trip as well to make sure everything met our expectations. Having the entire custom trip on the Travelkey app was also very helpful, your itinerary in your pocket on your phone. Highly recommended trip and company!

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Reply from Safari Online 2025.10.15

Hi Machiel,
Thank you so much for your wonderful review and for sharing your experience!

It was an absolute pleasure helping you and Mary Ann customize the perfect trip, and I’m delighted to hear that everything was fantastic and met your expectations.

Wishing you both many more memorable adventures ahead, and I hope we’ll have the opportunity to plan another African safari together in the future!

All the best,
Ilona & the Safari Online Team

Brian Davis 2025.10.03

     

Being a first timer scheduling a safari, there were so many company choices to consider. I am so glad that I found Safari Online and our consultant, Kim. From our first communication and throughout the trip planning process, Kim provided real life knowledge and experience and held my virtual hand to ensure we were choosing the right locations and lodges that would make this a retirement and birthday bucket list trip we’d never forget. Additionally, Kim planned special touches throughout our trip that added to the already magical moments of a well planned and unforgettable safari vacation. As a hands on travel planner and one that wants to control every aspect of the vacation planning, I allowed Kim to take the lead and I am so glad I did. I highly recommend Safari Online for anyone who wants to plan and experience a first class safari vacation.

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Reply from Safari Online 2025.10.07

Hello Brian,
Thank you so much for your kind words and for trusting me to plan your first safari!

I’m so glad the trip was everything you and Roger hoped for and that the special touches made it even more memorable.

It was a real pleasure working with you and being part of such a meaningful celebration.
I hope to welcome you back to Africa again someday soon!

Warm regards from Cape Town,
Kim Wagner and the Safari Online Team

Rob Dellinger 2025.09.29

     

We just returned from two weeks in South Africa. We worked with Lindsey out of Johannesburg. I wanted to set up a trip for my wife’s 60th birthday. Lindsey was absolutely amazing. We worked together and came up with a trip that met my needs..Linsey set everything up. We had a driver that met us at each of the 3 places we visited. She emailed us our boarding passes before the flights, etc. She also set it up where the lodges and our drivers sang my wife happy birthday along with a cake and other sweets. My wife felt like a princess. I could not be happier with Safari online, but most importantly, Lindsey Calldo. We are from the USA and Safari Online made our trip a breeze!!

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Reply from Safari Online

Dear Rob
Thank you so much for your beautiful review and for sharing your experience and your beautiful pictures with us. It was truly a pleasure working with you, and I’m so grateful to have been part of your journey through South Africa. I enjoyed connecting with you regularly and hearing about the journey. I’m especially touched to hear that Susan had a memorable 60th birthday — Can't think of a better way to celebrate this milestone but in the quiet of the Bush. I especially loved the picture you shared with the lions on the ant mount looking out over the savanna at the Sunset. It sums up Africa in one picture! Truely beautiful.
I wish you both well and I hope you will return to Africa again soon !
Until then
Lindsey and the team at Safari Online

Harlan Karnofsky 2025.09.26

     

very well, organized, and thorough!

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Reply from Safari Online 2025.09.30

Dear Harlan
Thank you so much for your kind words! We always strive to make every experience as seamless as possible. It was an absolute pleasure assisting you in planning this trip, and we look forward to welcoming you back to Africa!
All the best
Vaneshree and the Safari Online Team

Priyanka Patel 2025.09.09

     

An unforgettable honeymoon in South Africa and Victoria Falls! My husband and I cannot recommend Safari Online, specifically Ilona, enough!! This was the best experience we have ever had and using their services was the reason our trip was enjoyable and convenient. Every single detail was thought through and planned for. The lodges came with exceptional staff and delicious food. Every place we stayed at exceeded our expectations! We could not have asked for a more fulfilling experience and will be using them for all our future safari trips. Hands down best company!

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Reply from Safari Online 2025.09.10

Dear Priyanka,
Thank you so much for your wonderful review! I’m so happy to hear your honeymoon was such an unforgettable experience. It was truly a pleasure helping you and Deep plan this trip, and I’m delighted it exceeded your expectations.

Your kind words mean the world, and I look forward to assisting you again in creating many more safari memories in the future!

Warm regards,
Ilona & the Safari Online Team

Heather Bohr 2025.09.01

     

I can't say enough good things about Safari Online! Walter designed 2 trips for us - one in 2018 and another in 2024 and they were both perfect. I was initially inspired with one of Safari Online's prepackaged itineraries, but Walter worked with me to tailor it to include our budget, our preferences and found the perfect balance between unbelievable, mindblowing hotels and mid-market hotels that were within our budget. He made our Africa dreams come true TWICE!

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Reply from Safari Online 2025.09.09

Hi Heather
thank you so much for your review and your kind words - it was such a pleasure working with you on those two family trips. You have truly seen some of the best that Africa has to offer - so thankful! Wishing you and your family all the best. Greetings from beautiful Cape Town. Hopefully until next time! ;-)

Walter and the Safari Online Team

Marianna Dimova 2025.08.15

     

An unforgettable holiday in Botswana! A truly remarkable place where you are a guest in the animals’ world, able to observe their lives just a step away. The lodges, staff, and guides were all wonderful, and the level of organization was outstanding. It exceeded all our expectations. Our manager, Lindsey, stayed in touch with us even during the trip and assisted with every question — we couldn’t be more pleased.

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Reply from Safari Online 2025.08.20

Hi Marianna
Thank you for your kind words of praise and appreciation and for sharing your beautiful pictures with us, It was a pleasure to put this journey together for you and Emanuil, and we are so thankful to hear that the guides, food and the overall experience exceeded your expectations
There is nothing like Africa - watching wildlife in their natural habitat or witnessing the warmth of an African Sunset. No matter how many times I witness it, it still stirs me.
I am grateful to have been able to put together this special trip for you and Emanuil and I hope that one day Africa will call you back...
Enjoy the beautiful memories that you captured of Botswana both on your Lens and in your hearts.
Warm Regards
Lindsey and the Safari Online Team

Elizabeth 2025.07.31

     

I highly recommend Safari Online, especially my agent Vaneshree. As a solo traveler, I had some anxiety leading up to the trip, but Vaneshree made it a seamless and stress-free experience from start to finish. From Botswana to South Africa, she handled all the planning, transfers, hotel bookings, and flights with incredible attention to detail. It was especially reassuring to know I could easily reach her via WhatsApp if anything came up along the way. From a packing list to suggested gratuity guidelines, she thought of everything to ensure this would truly be the trip of a lifetime. I was able to relax and fully immerse myself in the awe and wonder of an African safari. I wouldn’t hesitate to book with Safari Online again.

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Reply from Safari Online 2025.08.01

Thank you so much for your kind and generous words Elizabeth! Your words truly mean the world to me!

It was an absolute joy and privilege to work together with you—from the early planning stages to seeing it all come together. Traveling solo can feel overwhelming at times, so I’m incredibly grateful that we could help ease your mind and be there for you throughout the journey. I’m so happy I could help make it feel safe, smooth, and memorable. Your positivity and courage to explore, your openness to the experience, and your trust in me made it all the more special. I’m so thrilled that you were able to relax and fully enjoy every moment.

I’m already looking forward to the next one when Africa calls you back again! All the best, Vaneshree and the Safari Online Team

raymond pridmore 2025.07.21

     

This was our 4th safari but the first time that we have used Safari Online and we have not only received better service than on a safari holiday but perhaps the best service that we have received on any holiday that we have taken. Our consultant Kim was friendly, helpful, knowledgeable and took a real interest in the success of our holiday. It was a family holiday with my wife and I, 2 of our children and their spouses and 2 grandchildren but our daughter was ultimately unable to come because she gave birth just prior to leaving. Kim not only saved us any further expense but obtained a full refund of ALL the monies we had paid for our daughter and her husband. She also suggested 2 little known lodges, Evolve Back in the Kalahari and Insika Lodge in Victoria Falls that were the best we ever experienced and which were the highlights of the safari. Safari Online provided a number of extra experiences and excursions for us at no charge and all the arrangements made by them were flawless; every connection and excursion went like clockwork. Thank you Kim for a marvellous holiday!

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Reply from Safari Online 2025.07.28

Dear Raymond,

Thank you so much for your kind words! I'm truly happy to hear that your safari was such a success and that it stood out as one of your best holidays yet. It was a real pleasure working with you and your family, and I’m so glad we could help with the last-minute changes and refund.

I'm thrilled you enjoyed Evolve Back and Insika Lodge—such special places! We’re thankful that everything ran smoothly from start to finish.

Thank you again for choosing Safari Online. I’d love to help you plan safari number five when the time comes!

Warm wishes,
Kim & the Safari Online Team

Sara Mazie 2025.07.15

     

It was a trip of a life time, planned with great patience by Kim Wagner. There is nothing quite like hearing hippos talk with each other while sleeping in a comfortable tent cabin not many yards from the Okavango Delta. And watching three male lions calmly, side by side having a meal of water buffalo was quite a sight. Our experience in the Delta provided lots of opportunities to see the animals up front and personal. Very special.

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Reply from Safari Online 2025.07.22

Thank you so much, Sara! I’m thrilled it was the trip of a lifetime—those Delta moments sound absolutely unforgettable. I’m especially glad I got to meet everyone in Cape Town too; after all the conversations, emails, and messages to plan your amazing adventure, it was such a special highlight for me! Hope we get to do it all again someday! Fond regards from the beautiful Mother City, Kim & the Safari Online Team

alison Wark 2025.07.05

     

South Africa has always been a lifetime bucket list. I found Safari Online from searching the internet and reading some reviews. Within 24 hours I was talking to Vansheree. What an absolute pleasure! Vansheree made my entire experience from start to finish effortless. Her experience of actually staying where she was recommending was instrumental in the success of my adventure. 5 Star communication, punctual, value for money. I’m already looking at my next trip! Thamabati in the Greater Kruger was the highlight of my trip, small group, wonderful staff and lots of animals to see.

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Reply from Safari Online 2025.07.07

Dear Alison
Thank you so much your kind words and for placing your trust in Safari Online. It was truly a privilege to help bring your South African bucket list dream to life. You and Tanya were such a pleasure to work with— flexible, always thoughtful, and open to suggestions. I am looking forward to help plan your next adventure, so until then, wishing you warm African greetings.
Vaneshree and the Safari Online Team

Sara W 2025.06.12

     

Amazing travel company! This was the first time I allowed someone else to plan a trip for me as I normally plan all my own travels and I was completely blown away with the results. Our travel expert, Vaneshree, brought our African Safari dreams to life and created a magical holiday for us. We will absolutely use this company again.

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Reply from Safari Online 2025.06.17

Dear Sara

Thank you for your kind words and for placing your trust in us. It was truly a privilege to help bring your African safari dreams to life. You and your group were such a pleasure to work with—always thoughtful, flexible, and open to suggestions.

Your appreciation for the small details and the kindness you showed to the staff whilst on tour made a lasting impression on everyone who had the joy of serving you.

You truly do take a piece of Africa with you once you’ve been here, and when the call to return comes, we’ll be right here ready to welcome you back and create more unforgettable memories.

Until then…Wishing you well Sara. - Vaneshree and the Safari Online Team

Laura Ulrich 2025.06.07

     

Kim booked a great trip through Botswana for me and she was always very helpful! I would reccomend to book with Safari Online and I would always choose this company again, thank you so much for your help!

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Reply from Safari Online 2025.06.09

Hi Laura

Thank you so much for your kind words! It was such a pleasure working with you and helping to put together your Botswana journey.

I’m so glad you had a great time — it’s such a special destination, and I loved being part of making it happen for you.

I truly appreciate your recommendation, and I’d be absolutely thrilled to help you plan your next adventure whenever you're ready!

Warmest wishes

Kim & the Safari Online Team

Eliana Torelly 2025.06.06

     

Had a wonderful experience with Safari Online! They planned our trip to South Africa very carefully, with high quality hotels, lodges, transfers and tours. Our consultant, Vaneshree, was very kind and accommodating, top quality services!

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Reply from Safari Online 2025.06.09

Dear Eliana

Thank you so much for your kind words of appreciation and taking the time to send a review. It was an absolute pleasure tailoring your tour. We invest a lot in our product training to ensure that you experience the highest quality, and so I am delighted that all the lodges met your expectations. I truly appreciate your trust in Safari Online and look forward to assisting you on your next journey into Africa…perhaps the Okavango Delta?

Until then, I wish you both many more wonderful journeys!

Kind African regards

Vaneshree & the Safari Online Team