I have just used Rush Media Print, for the first time, to print and duplicate a CD that I recorded earlier this year. The service provided has been excellent throughout. The website was clearly set out, and the graphic designer was able to download a template for the CD packaging that I chose. The duplicated CDs have just arrived and I am really impressed with the quality and, importantly, the price! Highly recommended!
Very impressed - fast turnaround time. I ordered 250 CDs glass mastered with a 6 panel digipak. High quality result. Also competitive price, was a winner. Will use again.
Reply from Rush Media Print | CD Duplication, CD Manufacturing and CD Packaging Printing
2024.07.05
Thank you for your positive feedback! We're glad you're impressed with our fast turnaround and quality. Looking forward to serving you again!
Excellent service, the reproduction of the cover art work was to a very high standard as was the CD duplication, will use again.
Reply from Rush Media Print | CD Duplication, CD Manufacturing and CD Packaging Printing
2024.07.05
Thank you for your feedback. We're thrilled you were pleased with our production. Looking forward to serving you again!
The quality of my CDs are absolutely brilliant and I cannot fault them at all the colours look amazing! However, the service I had upon ordering was a little frustrating.
I ordered my CDs with a 3-4 week turnaround. But 7 weeks later, I still hadn't received my order nor had I received any communication from them about where my order was. I emailed them twice and got no response. So I phoned up and they informed me that the casing for my CDs had been stuck in customs for 2 weeks but they were hoping it would be delivered soon. Even if the item had been stuck in customs for 2 weeks, that 2 week delay was still several weeks after my order should've been completed and delivered by. I would've appreciated at least an email update as to the status of my order so I could at least get a refund and go elsewhere as I ended up missing my album release date and couldn't send out my pre-orders to several hundred customers. I ended up receiving my order 8.5 weeks after ordering.
Despite a customs delay, Rush Media Print's product quality on the vinyl sleeves is excellent. Their efforts to resolve the delay were appreciated. Thank you!
Reply from Rush Media Print | CD Duplication, CD Manufacturing and CD Packaging Printing
We're glad you're happy with the quality of our vinyl sleeves. Your understanding of the delay is greatly appreciated. Thank you for your review!
The folks at Rush Media Print were so easy to work with! Prompt, friendly, accommodating, one-to-one email communication. They helped us meet a deadline, were flexible, and produced a wonderful, professional product. Highly recommend!
Reply from Rush Media Print | CD Duplication, CD Manufacturing and CD Packaging Printing
We are thrilled to hear about your positive experience with us. Your satisfaction is our utmost priority. Thank you for your recommendation. We look forward to working with you again.
Excellent. Very professional, helpful and patient. Recommended.
Good costumer service. High quality products.