Rural Energy Enterprises Reviews

Jessica Smith 2026.08.09

     

This is a top notch business. Exceptional customer service by Frank and the individual that helped load. Beautiful store. Very clean. Easy access. ADA compliant - they have a lift if you needed to access the upper part of the store or restroom. Really great experience. I also used the online ordering as I forgot one section. The online website was extremely easy to use. Both experiences were great! Highly recommend Rural Energy for all your heating needs.

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Reply from Rural Energy Enterprises 2026.08.10

Jessica, thank you for your kind words! We're thrilled to hear about your positive experience both in-store and online. We'll pass your compliments to Frank and the team. Your recommendation means a lot to us!

Thank you for your feedback.

Remember to "Live Life Warm."
Rural Energy

J T 2026.07.01

     

Glad people had better luck than me. I called last thursday want a bosch heater they have want to know total with shipping, its now Tuesday no quote called and dont even get a call back. Oh well move on to someone thats really wants to sell products

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Reply from Rural Energy Enterprises 2026.02.18

Hi JT,

Thank you for your feedback. We are currently experiencing a high level of demand and are working through quote requests as quickly as possible. Last week was especially busy, followed by our normal weekend closure and a holiday on Monday.

We appreciate your patience as we work through requests in the order they are received.

chester mike 2026.06.24

     

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Reply from Rural Energy Enterprises 2026.06.25

Thank you, Chester, for your support! We're thrilled to have you as a satisfied customer. 😊

Thank you for your feedback.

Remember to "Live Life Warm."
Rural Energy

joseph maccabe 2026.06.21

     

Fast delivery! Exactly what I needed!

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Reply from Rural Energy Enterprises 2026.06.22

Thank you, Joseph! We're thrilled to hear everything was just what you needed and delivered quickly. If you need anything else, don't hesitate to reach out.

Thank you for your feedback.

Remember to "Live Life Warm."
Rural Energy

r***l 2026.06.21

Verified

Fast shipping . Product exactly as described. Smooth transaction A+

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drmkjones 2026.06.18

     

nice people and awesome service

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Reply from Rural Energy Enterprises 2026.06.20

Thank you, Drm! We’re thrilled to hear that our team and service left such a positive impression. Your support means a lot to us.

Thank you for your feedback.

Remember to "Live Life Warm."
Rural Energy

Daniel Oliver 2026.05.30

     

Purchase process was easy. I ordered online for in store pickup. The heater was ready to go when I arrived and they helped me get it into my truck. Installation was quick and easy, but before I left the shop they gave me a number to call at their shop if I ran into any issues with the install. Very happy with the new heater for its ease of operation, the heat it provides, and the efficiency on propane use.

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Reply from Rural Energy Enterprises 2026.05.30

Thank you for sharing your experience, Daniel! We're delighted to hear that everything went smoothly and you’re enjoying your new heater. If you need any assistance in the future, feel free to reach out.

Thank you for your feedback.

Remember to "Live Life Warm."
Rural Energy

eBay automated feedback 2026.05.14

Verified

Order delivered on time with no issues

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Michael Rutkaus 2026.04.21

     

Perfect beautiful little stove from AK to VA, thanks

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Reply from Rural Energy Enterprises 2026.04.22

Thank you, Michael! We're thrilled to know your stove made it from AK to VA and you're happy with it. We appreciate your support!

Thank you for your feedback.

Remember to "Live Life Warm."
Rural Energy

Donald Higgins 2026.04.21

     

Good communication. Quick shipment.

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Reply from Rural Energy Enterprises 2026.04.22

Thank you, Donald! We're delighted you had a smooth experience with our communication and shipping. Your satisfaction is important to us. 😊

Thank you for your feedback.

Remember to "Live Life Warm."
Rural Energy

Grant Clegg 2026.04.21

     

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Reply from Rural Energy Enterprises 2026.04.22

Thank you, Grant, for your positive review! We’re glad you had a great experience. Feel free to let us know if there’s anything else we can do for you.

Thank you for your feedback.

Remember to "Live Life Warm."
Rural Energy

h***e 2026.04.09

Verified

I was surprised to see this product come from Anchorage!! I love this temp gauge very much!! Our puppy chewed on the wire! Thank you very much for selling it!!!!!!!!!!

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Gina Deckman 2026.04.07

     

I bought a fuel pump for my laser monitor 73 it didn't work so I had to order another one when I sent the first one back finally got a refund then the second one didn't work either I requested a return label from there Wolfgang person never sent me one so I paid for the return for the second one I'm done with them I just want a refund for the second one haven't heard anything back don't worry I will never order anything from them again!

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Reply from Rural Energy Enterprises 2026.04.07

Thank you for your feedback—we’re sorry to hear about your experience and understand how frustrating this must have been.

We do want to clarify that there isn’t a model called a “Monitor 73.” There are Monitor heaters and the Toyotomi Laser 73, and while some parts may appear similar, they are not always interchangeable. In our experience, fuel pumps are also a very low-failure component, so when a replacement pump doesn’t resolve the issue, it can sometimes point to a different underlying problem or an incorrect part selection.

That said, we take your concerns seriously—especially regarding the return process and communication. That’s not the experience we aim to provide. We’d like the opportunity to look into your return and refund directly to make sure everything is handled properly.

Please call us with your order details, and we'll prioritize getting this resolved.

Oldalaskaguy 2026.03.26

     

Order processed, and shipped in a timely manner. This was for my craft-room cabin project.

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Reply from Rural Energy Enterprises 2025.11.11

Thank you for sharing, Roger! We're thrilled we could be part of your craft-room cabin project. If you need anything else for your creative space, don’t hesitate to reach out.

Thank you for your feedback.

Remember to "Live Life Warm."
Rural Energy

Charles Kirk 2026.03.23

     

I used their website to order a part for my toyostove. It was easy to order and the part came in fast.

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Reply from Rural Energy Enterprises 2026.03.23

Thank you, Charles! We're glad to hear the ordering process was smooth and the part arrived quickly. Should you need anything else, we’re here to help. 👍

Thank you for your feedback.

Remember to "Live Life Warm."
Rural Energy

Angela Walter 2026.03.18

     

I love how you guys family's in need, thank you so much the heater is the best at the moment thank you all so much now my children n I can stay warm thank you all so much.

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Reply from Rural Energy Enterprises 2026.03.19

Angela, we're so glad to hear your family is staying warm and comfortable! Knowing we could help means so much to us. Thank you for sharing your kind words.💛

Thank you for your feedback.

Remember to "Live Life Warm."
Rural Energy

Brad Wright 2026.02.25

     

I got my part super quick fit and works great. Highly recommend these guys

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Reply from Rural Energy Enterprises 2026.02.25

Thank you, Brad! We're thrilled to hear your part arrived quickly and works perfectly. Your recommendation means a lot to us. 😊

Thank you for your feedback.

Remember to "Live Life Warm."
Rural Energy

Wayne Flint 2026.02.24

     

Excellent help and knowledge

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Reply from Rural Energy Enterprises 2026.02.25

Thank you, Wayne! We're glad you appreciated our help and expertise. It means a lot to us to know we made a positive impact. 😊

Thank you for your feedback.

Remember to "Live Life Warm."
Rural Energy

Mel Talbot 2026.02.24

     

Always a good price on Rinnai parts.

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Reply from Rural Energy Enterprises 2026.02.25

Thank you, Mel! We're thrilled to hear you find our prices on Rinnai parts favorable. Your support means a lot to us!

Thank you for your feedback.

Remember to "Live Life Warm."
Rural Energy

shelly endsley 2026.02.20

     

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Reply from Rural Energy Enterprises 2026.02.21

Thank you, Shelly, for your support! We're so glad you had a great experience. Feel free to reach out anytime if you need anything. 😊

Thank you for your feedback.

Remember to "Live Life Warm."
Rural Energy