The Rug Guru – Specialist Rug Cleaning & Restoration Reviews

Hayley Reid 2026.03.21

     

Great service, very responsive and they managed to get out all of the food stains and brown wear patches from my rug - which I thought wouldn’t come out. We had previously tried to clean this rug once before ourselves with our Bissel wash vac, and it didn’t come up as well as what the Rug Guru has been able to achieve. It looks brand new again! Highly recommend.

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Reply from The Rug Guru – Specialist Rug Cleaning & Restoration

Thank you, Mrs. Hayley! We’re delighted to hear that your rug looks brand new again. It’s always satisfying to remove tough stains and restore a rug’s original beauty. We truly appreciate your recommendation and kind words!

Elisabeth 2026.03.21

     

The Rug Guru has cleaned and restored many rugs for me. He has done an exceptional job. Meticulous and honest / I would wholeheartedly recommend him.

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Reply from The Rug Guru – Specialist Rug Cleaning & Restoration

Thank you Mrs. Elizabeth for your kind words and continued trust. It has been a pleasure working on your rugs over the years. Your appreciation of the care and attention we put into each piece truly means a great deal.
We are grateful for your recommendation and look forward to assisting you again whenever needed.
Kind regards,
The Rug Guru

Vanessa Ferguson 2026.03.11

     

We had our silk rug cleaned by The Rug Guru. It was very dusty and tired looking and now all the colours have regained their vibrancy. Thank you

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Reply from The Rug Guru – Specialist Rug Cleaning & Restoration

Thank you Mrs. Vanessa for trusting The Rug Guru with your silk rug. Silk rugs require very careful handling, so we’re pleased to hear the cleaning brought back the vibrancy and colour in the fibres.
It was our pleasure to restore it for you, and we truly appreciate your feedback. If you ever need advice on caring for delicate rugs or require future cleaning or restoration, we are always happy to help.

Anna Killgour Wilson 2026.03.09

     

Our rug looks like new after The Rug Guru cleaned it! Hamid is a pleasure to do business with - polite, punctual, and professional. Highly recommend their services.

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Reply from The Rug Guru – Specialist Rug Cleaning & Restoration

It was a real pleasure cleaning your rug, and I’m very glad to hear you’re happy with the result. We always aim to return every rug looking its best, and your kind words about our service, punctuality, and professionalism truly mean a lot.
Thank you again for choosing The Rug Guru and for taking the time to share your experience. We look forward to helping you again whenever you need rug care in the future. 😊

Julia Tolmie 2026.03.05

     

Very efficient and pleasant. Super happy with the results

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Reply from The Rug Guru – Specialist Rug Cleaning & Restoration

Thank you, Mrs. Julia, for your wonderful 5-star review. We truly appreciate your kind words. It was a pleasure washing and caring for your Turkish rug, and we’re delighted to hear you are happy with the results. Your support means a lot to us, and we look forward to assisting you again whenever you need professional rug care.

Caroline Patton 2026.03.01

     

Excellent service. Can’t believe how lovely the colours are after a thorough clean. So good! Thanks Rug Guru!

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Reply from The Rug Guru – Specialist Rug Cleaning & Restoration

Thank you Mrs. Caroline for taking the time to review our services. I’m very pleased to hear how beautifully the colours of your Turkish kilim revived after the washing process.
It was a pleasure restoring your rug and bringing its natural vibrancy back to life. Thank you for choosing Rug Guru and for trusting us with your kilim.

Dale Daniels 2026.02.26

     

Hamid and the team did an awesome job cleaning our rug. They removed all stains and returned it feeling better than new! Highly recommended. Thank you Hamid.

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Reply from The Rug Guru – Specialist Rug Cleaning & Restoration

Thank you for your 5-star review and kind words. I’m glad you’re happy with the results and that your rug came back fresh and spotless.
I truly appreciate your recommendation

D D 2026.02.26

     

Hamid offered an excellent service, he picked up the rug same day and delivered it back to us. He was able to remove stains and the rug feels softer and better than new! Highly recommended.

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Reply from The Rug Guru – Specialist Rug Cleaning & Restoration

Thank you Mr. Daniels for your outstanding review and for trusting The Rug Guru with your rug. I appreciate your kind words about the same-day pickup and delivery service.
It’s excellent to hear that the stains were successfully removed and that your rug now feels softer and refreshed. Delivering results that exceed expectations is always the goal.
Your recommendation means a great deal and is truly valued. I look forward to assisting you again whenever you need professional rug cleaning or restoration services.

Virginia Livingstone 2026.02.25

     

Dealing with the Rug Guru was a great experience. Hamid is an extremely pleasant person who really knows his stuff. He was fantastic with contact and cut my large Moroccan rug in to 3 runners in exactly the way I wanted. Thank you Hamid

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Reply from The Rug Guru – Specialist Rug Cleaning & Restoration

Thank you so much, Mrs. Virginia! It was a pleasure working on your beautiful Moroccan rug. We’re glad we could cut it into 3 runners and complete the edge leathering exactly as you wanted. Your kind words mean a lot, and we truly appreciate your trust in The Rug Guru.

Marina Matthews 2026.02.22

     

Excellent service from The Rug Guru - we had an urgent need for rug cleaning during the Christmas/New Year break. He was very helpful, thorough and reasonable!

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Reply from The Rug Guru – Specialist Rug Cleaning & Restoration

Thank you, Mrs. Marina, for your wonderful review! We’re glad we could help with your rugs during the busy holiday period. It was a pleasure ensuring they were cleaned thoroughly and promptly. We truly appreciate your kind words and recommendation!

Lesley Ison 2026.02.20

     

The Rug Guru provided an excellent service when I needed an old family rug cleaned and mended. The rug now looks amazing. I couldn't recommend their kindness and service highly enough. Thank you.

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Reply from The Rug Guru – Specialist Rug Cleaning & Restoration

Thank you, Mrs. Lesley, for your wonderful review. It was a privilege to carefully wash and mend your family silk rug. We understand the sentimental value these pieces hold, and we are pleased the rug now looks amazing. We truly appreciate your recommendation and your trust in The Rug Guru.

John Hames 2026.02.19

     

The Rug Guru did a wonderful job repairing and cleaning our Persian rugs. He is very knowledgeable and the service was great.

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Reply from The Rug Guru – Specialist Rug Cleaning & Restoration

Thank you, John, for your kind 5-star review. It was a pleasure working on your silk and wool Persian rugs, including the stain removal and detailed washing. We appreciate your trust in The Rug Guru and are glad you were happy with the results. We look forward to assisting you again in the future.

Melanie Bigg 2026.02.19

     

I ve had my moroccan and Turkish rugs cleaned here 3 times now, with excellent results , including getting rid of cat urine smell on one of them . I would definitely recommend them.

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Reply from The Rug Guru – Specialist Rug Cleaning & Restoration

Thank you, Mrs. Melanie. I’m pleased to hear you were happy with the cleaning results on your Moroccan and Turkish rugs, especially the successful removal of the cat urine odour. It was a pleasure restoring them for you

Kim 2026.02.10

     

Hamid did a fantastic job on a wool cream rug which had been stained with multiple coffee drops, plus dog and baby! Great prompt service. Thank you

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Reply from The Rug Guru – Specialist Rug Cleaning & Restoration

Thank you very much, Mrs Kim. I’m pleased the wool rug was restored successfully despite the coffee stains and daily use. Your feedback is greatly appreciated. Thank you for choosing Rug Guru.

Robert Hesketh 2026.02.09

     

Hamid is a magician. I was about to throw away my puppy-chewed and moth-eaten old rug, but on a whim I decided to take it to Hamid's "Emergency Department". He has turned a sad old carpet into a family heirloom. Check out the "before" and "after" photos. Hamid is a delight to deal with. He carefully explains the steps he will take and gives clear advice, with alternatives. Thank you Hamid - I am delighted.

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Reply from The Rug Guru – Specialist Rug Cleaning & Restoration

Thank you so much, Mr. Robert, for your kind words! It was an absolute pleasure restoring your rug and turning it into something your family can treasure for years to come. At The Rug Guru, we take pride in expert rug repair, rug restoration, and rug cleaning, ensuring every piece receives the care and attention it deserves. I’m glad our emergency rug services and personalized advice made the process easy and clear for you. Your satisfaction means the world to us, and we’re thrilled your rug has a new life as a family heirloom.
Thank you again for trusting us with your rug, your support helps others find reliable professional rug cleaning and repair services nearby.

Jared Chaytor 2026.02.06

     

Fantastic experience, great communication, and our rug looks and smells like new. Cheers!

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Reply from The Rug Guru – Specialist Rug Cleaning & Restoration

Thank you, Mr Jared, for your kind review. We’re pleased to hear you had a fantastic experience and that your rug looks and smells like new. We appreciate your support and trust in our service.

Wendy Thomas 2026.02.06

     

My daughter contacted you as my old Turkish rug was faded and shabby I am amazed at the transformation. The colour is back and the fringes are tidy. I am displaying the rug in my lounge again. Many thanks Annette

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Reply from The Rug Guru – Specialist Rug Cleaning & Restoration

Thank you Mrs. Annette for your kind message. I’m pleased to hear that you’re happy with the result and that your Turkish rug has regained its colour and character. Restoring the fringes and bringing the rug back to a condition worthy of display was a pleasure.
It’s especially rewarding to know the rug is now back in your lounge where it belongs. Thank you again for trusting me with such a special piece.
Kind regards,
Hamid

George Andrews 2026.02.04

     

Pleased with result when took much-loved, but deteriorating rug for repair. Edges splitting, previous repairs to holes coming loose. Wanted something worth passing on to family. Owner Hamid was attentive and resourceful. Gave a quote that he conceded might not be economic, but delivered a timely like-new result I hadn’t’ dared expect. You get what you pay for!

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Reply from The Rug Guru – Specialist Rug Cleaning & Restoration

Thank you, George, for your review and for sharing the photos. We’re pleased we could properly stabilise the rug, address the splitting edges, and secure the earlier repairs. Restoring a well-loved piece so it can be enjoyed and passed on to family is exactly what we aim to achieve. We appreciate your trust in our workmanship.

Julia Clancy 2026.02.04

     

great service from the Rug Guru. Picked up cleaned and returned, the carpet came back in improved condition not just cleaned!

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Reply from The Rug Guru – Specialist Rug Cleaning & Restoration

Thank you for your kind words! We're delighted to hear that you were pleased with our service and that your carpet came back looking even better than expected. It was a pleasure to assist you, and we look forward to helping again whenever you need professional rug care

Lee Macdonald 2026.02.03

     

Great service and very knowledgeable i would recommend him. The carpet after cleaning went from dull to vibrant.

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Reply from The Rug Guru – Specialist Rug Cleaning & Restoration

Thank you, Mrs Lee, for your kind feedback. We’re pleased to hear you were happy with the service and the results. Restoring the carpet’s appearance is always our goal, and we appreciate your recommendation