Verified Company
Ordered food here and after 2 hours with no word I called and got some chick who was rude and spoke terrible english. Go support businesses who actually give a shit instead.
Reply from RUA Thai
2026.05.12
We're very sorry your order took two hours and that a staff member was rude during your call. This is not the service we aim to provide, and we will investigate and address the behavior and communication with our team. We'd like to make it right with a full refund or replacement and a credit toward your next order. Please contact the store manager using the phone number on your order or message us through the app so we can process this immediately. Thank you for bringing this to our attention; we appreciate the opportunity to improve.
Great lunch special! Lunch entree w/rice + appetizer + salad for ~$15. I had the panang curry which was so yummy, and the ambiance and decor is cute
Reply from RUA Thai
2026.05.11
Thanks so much for the kind review, Claire! We're thrilled you enjoyed the lunch special and the panang curry, and that you liked our ambiance and decor. We'll pass your compliments along to the kitchen and front-of-house team. We look forward to serving you again soon.
"Absolutely amazing Thai food! The Pad Thai was perfectly balanced—sweet, tangy, and nutty with fresh prawns. Their Green Curry had just the right amount of coconut cream and spice, and the sticky mango rice was a dream. Fast service, cozy atmosphere, and the staff were so welcoming. Best Thai spot in town – will definitely be back!"
