Verified Company
JT has gone above and beyond in assuring my pool was in perfect condition and appearance for pictures needing to be taken.
Has always been polite and thorough on all his service calls
Reply from Rowell Pools & Spas
2025.06.24
Thank you, Shirlee, for your kind review. It is our top priority that you have a great experience and are completely satisfied with our workmanship. Thank you for your continued support. We look forward to serving you and your family for many years to come.
Aimee has been in constant communication with us during this time. It has been very refreshing to speak to her.
Reply from Rowell Pools & Spas
2025.06.24
Hi Kim! We really appreciate you taking the time to review our company & staff and also for your kind words and the five stars. We are so blessed to have such amazing customers. Thank you so much!
Aimee was my initial contact for my pump repair and was AMAZING! She is customer focused and had me scheduled and taken care of in no time. ⭐️⭐️⭐️⭐️⭐️
Reply from Rowell Pools & Spas
2025.06.24
Hi Leslie! Just wanted to let you know how much your review means to us here at Rowell Pools & Spas. We do all we can to provide our customers the best service, and it always makes our day when a customer appreciates it. Thanks again, and we hope to make your next service just as positive. Have an amazing day!
I just recently bought a new home and called with some general questions about installing a pool. Aimee Kilgore was very helpful and knowledgeable about what I needed. Looking forward to working with her and Rowell Pools and Spas in the future for sure!
Reply from Rowell Pools & Spas
2025.06.24
Hi Kandice! We really appreciate you taking the time to share your rating with us. Your kind words and the five-star review mean the world to us. We look forward to seeing you again soon.
We have been so pleased with our service with Rowell Pools & Spas. Their weekly pool service keeps our pool in tip top shape and this school teacher on her summer break LIVES in my pool !!! Best feeling knowing the pool is always parkling clean . Aimee Kilgore is always so helpful and kind , and she was an awesome addition to their wonderful staff for sure !!!
Reply from Rowell Pools & Spas
2025.06.24
Hi Kristy! Our daily goal here at Rowell Pools & Spas is to provide the best possible service to every customer who walks through our door. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We appreciate you so much!
Great pool company! So thankful that they came and opened my pool and have it ready to swim in. They killed the algae and cleaned my pool and balanced the water. I highly recommend this company!!!
Reply from Rowell Pools & Spas
2024.06.11
Hi Elaine! Thank you so much for the five star review! We are grateful for the opportunity to assist you with your pool needs. We appreciate you!
Aimee Kilgore was one of the reasons we selected Rowell pools. If it wasn't for her knowledge and pleasant personality, we may have gone elsewhere. The whole staff was eager to answer questions we had. I would recommend Rowell Pools to anyone interested in getting a pool.
Reply from Rowell Pools & Spas
2025.05.20
Hi Jeff! Just wanted to let you know how much your review means to us here at Rowell Pools & Spas. We do all we can to provide our customers the best service, and it always makes our day when a customer appreciates it. Thanks again, and we hope to make your next visit just as positive. Have an amazing day!
I initially spoke with Aimee. She was very courteous and helpful by getting me to the right person and providing my estimate. The great reviews and local service convinced me to more forward with the pool installation. Further reviews will be forthcoming when the installation process begins.
Reply from Rowell Pools & Spas
2025.03.10
Hi Timmy! Thank you for your kind, five star review. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. We look forward to the next time we’re able to serve you again. Have a wonderful day!
My mama and daddy have had a pool for many years and kept it up themselves. Mama needed some help and advise on our pool. She called Rowell pool and spa. Pat Clark came out. He has been such a great person to work with. His knowledge and expertise is invaluable. Thank you Pat Clark for always being kind and helping my mama (Carmen Smith). We all appreciate your kindness and support.
Reply from Rowell Pools & Spas
2025.03.04
Hi Lisa! Thank you so much for the five star review and for the kind words. We are grateful to have the opportunity to serve such amazing customers such as your family and we don't take that for granted. It's always a pleasure to work with you and we really appreciate you choosing us and allowing us to provide for your pool needs. Have a great day!
Pat Clark does an amazing job helping to take care of my grandmother’s pool. He is very knowledgeable and always goes out of his way to help us keep our 23 year old pool up and running. We definitely appreciate his expertise!!!
Reply from Rowell Pools & Spas
2025.03.04
Hi Megan! We are so thankful for the kind words and the five star review! We are blessed to have Pat who truly desires to make sure the customer is completely satisfied. We appreciate you for choosing us to provide services for your pool needs. You're the best!
I met with a few members of the Rowell Pools and Spas team and had such a pleasant experience. Very knowledgable and professional in the pool and spa space with tons of experience. Took time to share information about their successful business and how they always put the customer first. They have a great local family feel style that will be felt immediately if you work with them. Would highly recommend their services!
Reply from Rowell Pools & Spas
2024.10.23
Hi Matthew! Thank you for your kind five star review. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. It was so great meeting you. Welcome to the neighborhood!
I have a 29 year old pool and I needed new filter sand and just a thorough going over/ cleaning/checking. Pat Clark and his assistant Oscar were knowledgeable, professional, and very pleasant. They explained my pool’s issues, addressed them efficiently, and patiently answered all of my many questions. My pool looks PERFECT and I have a better understanding of how to keep it that way. THANK YOU!
Reply from Rowell Pools & Spas
2024.10.02
Hi Susan! Thank you so much for the 5 star review! We really appreciate it! We are so blessed to have such amazing customer! Thanks again!!!
Rowell Pools showed up Tuesday morning here in Plumas Lake. Nice looking equipment. Thursday afternoon they finished their digging. Very impressed with the professionalism. I definitely would give them a call. My neighbor seems to be very happy.
Reply from Rowell Pools & Spas
2024.06.11
Hi Danny! Thank you for the five star review and for your kind words. We pride ourselves on being professional and responsible. We greatly appreciate you taking the opportunity and the time to review our company. Enjoy your day!
So excited to get our yard organized in our new house. From a pool, along with a covered cook station and a path to connect it all. Rylie Marchman has helped make this dream yard come to life! Don't forget the pool heater to add additional months of swimming.
Thanks Rylie!
Reply from Rowell Pools & Spas
2023.11.21
Hi Gayle! Thank you so much for the kind words and the five-star review. We are so grateful to provide you with your dream outdoor area. We hope you enjoy this area to the fullest! Thank you for being a valued customer of Rowell Pools & Spas.
Pat and his crew have kept my pool clean as a Winn Dixie chicken all summer . Great service , very satisfied !
Reply from Rowell Pools & Spas
2023.11.21
We are so grateful to have you as a customer! Thank you for taking the time to review our company and pool expert, Pat. We look forward to serving you more in the future! Thanks again for the kind words.
