Rose Dental Group - Round Rock Reviews

Nicole Maxwell 2025.07.12

     

Super disappointed with this office. Insurance specialist Lauren verbatim told me they charge ultimately whatever they want. They make claims on your visit and hope to get paid by insurance company anything insurance deems excessive well they don’t pay. ROSE DENTAL will bill you without notifying you X-RAYS may or may not be covered on a twice or once yearly deal. Front office is amazing and dental hygienist- back office they are clearly back there for a reason, scammers. BTW they’ll tell you to review you insurance coverage but still excessively charge - crazy money hungry office

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Reply from Rose Dental Group - Round Rock 2022.11.09

Thank you Nicole! We know there are endless options when it comes to dental care, so hearing positive feedback like this always makes our day!

Maria Teresa Zepeda-Camacho 2025.07.10

     

Great experience with Dr. Gonzales!

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Rosa Garza 2025.07.01

     

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Douglas W 2025.06.30

     

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M Horton 2025.06.27

     

Another money grubbing dental office, surprise surprise. They'll work hard to sell you a $400 mouth guard that supposedly lasts 5-10 years. Of course it'll crack in under a year, and when you bring it in to show them, they'll just try to sell you another one and then bill you for your time. They actually had the audacity to ask me for another $400 with the same promise it'll last 5-10 years. And of course, I get a $50 bill just for coming in and asking question.

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Reply from Rose Dental Group - Round Rock 2025.07.01

Thank you for providing your feedback. We’re sorry to hear about your experience. Unfortunately, we’re unable to locate your information in our system. Please contact the office directly so we can better assist you.

Jonas Mapp 2025.06.27

     

No communication about cancellation policy/fees. Called over 24 hours in advance to cancel - not including the two weekend days in between the day I called and the day my appointment was scheduled - and am still stuck with a $96.00 cancellation bill for not canceling outside of 48 hours from my appointment even though no one/nor the texts informed me that was their cancellation policy.

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Reply from Rose Dental Group - Round Rock 2025.07.03

Thank you for taking the time to share your feedback. We're sorry for any confusion or frustration caused by the cancellation policy. We appreciate the opportunity to speak with you directly and are glad we were able to address and resolve the matter. If you have any further concerns, please don't hesitate to reach out to our office directly.

Emilie Needham 2025.06.27

     

I have always had a good experience with the dentists, hygienists and support staff at Rose Dental. My dental health is the best it’s ever been and I am 71 years old!

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Reply from Rose Dental Group - Round Rock 2025.06.27

Thank you for your wonderful feedback! We're honored to be part of your dental health journey and thrilled to hear you're feeling your best. If you’d be willing, we’d greatly appreciate a 5-star review—it helps others know they can count on us for quality care too. Thank you for trusting our team!

Dennis V. 2025.06.18

     

Verified

Dr Munis and assistant Jessica are awesome! I was dentist hesitant but not anymore. I've done extractions, crowns, and fillings over the past year and it's never taken much longer than an hour. Highly recommend!

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Texas Aerial Imagery 2025.06.05

     

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TawnyDanny Bell 2025.06.05

     

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Kammi Contreras 2025.06.03

     

Rose Dental provides excellent care in a pleasant environment. Jessica and Dr. Munis go above and beyond to ensure patients do not experience pain during treatment.

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Reply from Rose Dental Group - Round Rock 2023.08.23

We’re so pleased to hear about your great experience Kammi.

jose ramon perez proenza 2025.05.30

     

Muy profesional, 5 estrellas sería muy poco para calificar sus servicios.gracias

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Reply from Rose Dental Group - Round Rock 2025.06.13

Gracias por su amable comentario. Nos alegra mucho saber que quedó satisfecho con la profesionalidad de nuestro equipo. Apreciamos mucho su confianza y sus palabras. ¡Gracias!

Zoe Moon 2025.05.28

     

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Barb Swetman 2025.05.20

     

Update: Thank you Linda and Dr. Gonazlez for the excellent work you did on my latest crown! So professional, speedy, and no discomfort at all! And the extra care you took to ensure my invisaline retainer still fit was icing on the cake! You are both the best and I thank you for making this crown the easiest ahd painfree experience! Update: Thank you Jaz, assistant on Dr. Zimmer's team, for your excellent care provided during my invisalign treatment this week! Your patience and gentle TLC you showed was greatly appreciated! Thanks so much! Another update: Thank you Amanda for your excellent expertise with my new crown and invisalign scan! You rock! Update: Deya is an excellent hygienist on Dr. Zimmer's team. Very gentle (that's key for me!!) and knowledgeable. Thank you Deya!!... I've been a patient at Rose Dental Round Rock for over 15 years. My family is very happy with the high quality of care and service we receive at Rose Dental RR. Dr. Raesz and her staff always have state of the art technology and expertise. I'm just starting Invisalign treatment there also and Courtney gave excellent customer service reviewing my treatment plan with me.

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Reply from Rose Dental Group - Round Rock 2019.10.03

Barb, thank you for the excellent feedback. We are so thrilled to be with you on your Invisalign journey. See you at your next appointment! :)

LSM 2025.05.16

     

The Rose Dental Round Rock has a horrible billing system and business practices. I usually go to the Parmer location that is much better. I always pay any co-pay before leaving. This week, I received a text and an email from the “collections department at Rose Dental Round Rock” demanding payment of $118 for unspecified services from Rose Dental Round Rock office. I don’t owe them anything. I receive dental services at Rose Dental Parmer. I have not been to the Round Rock location since 2023. I’m assuming this may have to do with orthodontics services that I could only be done at the Rose Dental Round Rock office. In early 2023, I signed a contract, paid in full, and started orthodontic treatment at Rose Dental Round Rock. Then in late 2023, with no advance notice to me, they terminated orthodontic services to all patients. I suddenly had to pivot to other options to have the work completed. In spring 2024, one of the Rose Dental offices called the private orthodontist office that I had changed to and tried to get her to refuse to adjust my braces unless I paid the private orthodontist over $400 that was then to be sent to Rose Dental. She declined. I still don’t know what that was about but I’m still upset about it because why did one of the Rose Dental offices do that and what kind of businesses do that. It was extremely unprofessional and unwarranted. No one apologized or anything. No one has been able to tell me why, when, or what I supposedly owe. So be even more careful than I thought I was being.

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Reply from Rose Dental Group - Round Rock 2025.05.29

Thank you for your feedback. We’re sorry to hear about the confusion and frustration you've experienced. We take these matters seriously and would appreciate the opportunity to look into this further. While we’re unable to address account details publicly, please contact the office directly so we can better understand what happened and work toward a resolution.

Susan Olson 2025.04.30

     

Dr Gonzalez is a brilliant clinician! Equal amounts of scientific dentistry knowledge and dental artistry. I would absolutely recommend him for everything from general dentistry, fillings, etc. to full mouth reconstruction! And he is super nice!

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Reply from Rose Dental Group - Round Rock 2024.03.21

We’re so pleased to hear about your great experience Susan.

Judy Olivarez 2025.04.17

     

They were efficient and very accommodating.

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Reply from Rose Dental Group - Round Rock 2025.05.13

Thank you for your feedback! We’re glad to hear you had a smooth and accommodating experience with us.

Michael Dunlap 2025.04.17

     

I am pleased with the superior cleaning that Ashley provided me today. Dr. Munis was very attentive and so friendly. Tess Dunlap.

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Reply from Rose Dental Group - Round Rock 2025.03.11

Thank you for your feedback! We're so glad to hear that you had a great experience and received excellent service. We truly appreciate your support!

mercedes kirkland 2025.04.16

     

I've had good experience with the staff, they are nice and friendly. I've had bad experience with other dentists offices, and found this office to be better than the other's. they're willing to work with you, and show how to do different things.

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Reply from Rose Dental Group - Round Rock 2025.05.13

Thank you for sharing your experience! We’re so glad to hear you’ve had a positive experience with our team and that we could offer the support and care you needed. Your trust means a lot to us!

Carlos Salinas 2025.04.14

     

Rose Dental is the best around. Staff is very nice, informative, and thorough.

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Reply from Rose Dental Group - Round Rock 2025.05.13

Thank you for the great feedback! We’re so glad to hear you’ve had positive experiences with our team. Your kind words mean a lot!