Rooftop Rooms Ltd

Rooftop Rooms Ltd Reviews

Excellent rating
4.7
88 reviews Verified
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Reviews (88)
Tim Underwood
Tim Underwood
2024.04.04
Excellent aftercare from the Rooftop team. Nothing is too much trouble.
Excellent service, great partnership, VERY happy customers We are really impressed with the support and partnership with Rooftop Rooms. Very open and honest, with a clear indication of additional costs should we want to tweak the design of the loft from the initial brief, which of course we did as the project evolved. Communication was great, and when small things went wrong, as they inevitably do, they jumped on it and fixed it quickly, and without a fuss. We needed a quick turn around and they didn't disappoint, even though this was scheduled over the summer holidays. Our daughter loves her new room and the office is perfect for us - we are a VERY happy family!

Date of experience: 10 August, 2023
Stuart Freedman
Stuart Freedman
2024.02.04
Catherine McCaw
Catherine McCaw
2024.01.26
WOW, and just like that we have a loft conversion!!!! My only regret is that I didn’t do it sooner- it is a massive game changer. Roof Top Rooms did an amazing job from start to finish, supporting on paper work, dealing with external parties, and they took on board all our ideas and worked with us to achieve them. The team ensured smooth transition with their carpenters, electricians, plumbers, and roofers etc., so things ran to plan, and also working with us to make sure we had fixtures/fittings available for the trades to factor in, again, to avoid any delays. Our conversion work was carried out late Autumn/Winter with minimal inconvenience to our house. Amazing job and fully supported along the way 😊
Eleanor Sharman
Eleanor Sharman
2024.01.18
Our loft conversation was completed in Spring 2022 and we could not have asked for a better service from Rooftop Rooms! They converted our loft to include a large double bedroom with generous ensuite and second smaller double bedroom, or "pod" room. The whole process from start to finish was very smooth, professional and efficient - dare I say it enjoyable! Sally, Gary, Mitch and all of the tradespeople were brilliant: friendly, helpful and with very high standards. Any problems - of which there were very few - were dealt with quickly and effectively. We are SO pleased with our new loft space and we could not speak more highly of Rooftop Rooms - we recommend them to anyone we meet thinking of doing a loft conversation. They were an absolute pleasure to work with; outstanding 5* service.
peter kyriacou
peter kyriacou
2023.11.22
When we decided it was time to finally bite the bullet and convert our loft space we asked around for recommendations. The name Rooftop Rooms cropped up a few times, so we decided to ask them and two other companies for a meeting and subsequent quote. Following the 3 companies visits we decided to go with Rooftop Rooms. All quotes came in fairly similar but our initial meetings and discussions with Colin and Sally filled us with confidence that they were the firm to go with. Fast forward a few months and now towards the end of the project we certainly did make the right decision. From the very beginning they have been professional, accommodating and perfectionists in their work. From the carpenters to the electricians and the plumbers, everything was done quickly and to a very high standard with nowhere near as much disruption and mess as we expected. And any rare issues that we may not have been 100% satisfied with were dealt with quickly and efficiently, with special thanks to Gary our project manager and Hayley in the office. Our loft room looks amazing, we would definitely not hesitate in recommending Rooftop Rooms.
Asim Bashir
Asim Bashir
2023.10.29
Positive
Professionalism
Quality
Rooftop rooms are known as the best loft conversions in Enfield for very good reason. Their customer care, service and delivery is first rate from design to build and finishing. We are really pleased with the end product and can highly recommend Rooftop Rooms tilers, decorators, electricians, plasterers and the carpentry is fantastic. We went for panelled fitted wardrobes and the end results are super. Also opted for a skylight and feature window and the rooms is just a lovely place to be with a gorgeous bathroom finished to the highest standard. My wife was nervous about all the building work but it was done in good time and we had regular updates from the friendly team every week. Big thanks to Sally, Hayley, Kerry and the gang for such a great team effort and good customer service. Go with rooftop rooms, you won’t regret it! Regards, Asim
Savvas Georgiou
United Kingdom | 2023.10.01
Savvas Georgiou We have recently completed our loft conversion with Rooftop Rooms. Even at the quote stage, I was impressed with the provision of a sketch showing a plan view layout of the new bedroom and bathroom, which helped considerably in understanding the detailed quote itself. Throughout the project we were kept informed of the weekly schedules and the project manager was always available and addressed any issues promptly. Payments were based on staged milestones, thus avoiding any misunderstandings. All tradesmen (carpenters, plasterers, roofers, electricians and plumbers) were polite, professional, respectful and always on time. We lived in the property throughout the project with relatively little inconvenience. Very pleased with the overall experience and happily recommend them to anyone else.
Katie. Francis
Katie. Francis
2023.09.20
Positive
Professionalism
Quality
Responsiveness
We had an L Shaped loft conversion completed in Spring and Summer 2022 with Rooftop Rooms. The project management support was excellent throughout and we have been extremely satisfied with the quality of the work and finished loft space. The workers were courteous and communication around timings was generally good. The response in the snagging stage was really good and we have received timely follow up where we've needed to raise any issues regarding aftercare. This is a major undertaking for any home owner and there is no getting round the fact its a costly and dirty piece of work, however I would not hesitate to recommend Rooftop Rooms and for their high level of customer service and the quality of their work. A particular thanks to the carpentry and decorating teams.
Martha Georgiou
Martha Georgiou
2023.09.20
Positive
Professionalism
Quality
Responsiveness
Value
We had the pleasure of hiring Rooftop Rooms to do our loft conversion and house refurbishment and they were outstanding from start to finish. All of the tradesmen and snag-man were experts in their field and performed all works to the highest standard. Gary was our project manager and oversaw the whole project, from our initial meeting through to the very end and was just superb and a joy to work alongside with, always on hand ( and oh so very patient ). The communication was excellent from start to finish and Hayley and Kerry who are the first port of call when you ring the office were always so helpful and professional, alleviating all the stress associated with a building project such as this. These guys are the best!!!!
Samantha Hardy
Samantha Hardy
2023.08.11
Positive
Professionalism
Quality
Responsiveness
Value
Rooftop Rooms converted our loft into a bedroom and en-suite. We have been so pleased with the work and how responsive they are. The weekly schedule of works is really helpful and things moved along at a good pace. The work has been done to a really good standard and everyone that has been here we have trusted and they have been professional. We would definitely recommend them.
Katy
Katy
2023.08.08
Positive
Professionalism
We have just had our loft converted by Roof top rooms into a bedroom with an onsuite. We had quite a tight deadline due to a new baby arriving and Roof tops were excellent at ensuring the works were completed quickly and professionally. All tradesmen have been friendly and understanding of small children coming in and out of the house. The quality of the finish is excellent and we are very happy with the new rooms. Communication with the office staff has been easy and questions answered quickly. Any snagging has been covered and organised by the company. I highly recommend this local service. From start to finish the project roughly took 8-10 weeks.
K Tip
K Tip
2023.07.19
Positive
Professionalism
Quality
Responsiveness
Value
The team at Rooftop Rooms did a fantastic job on our loft. The team were very responsive and flexible and made the whole job as easy as possible. We are delighted with our new space and we would wholeheartedly recommend them.
Matthew smith
Matthew smith
2023.07.13
Positive
Professionalism
Value
I recently had the pleasure of hiring with Rooftop Rooms to transform my roof space into a beautiful loft, and I cannot express how thrilled I am with the entire experience. From start to finish, Rooftop Rooms demonstrated professionalism, expertise, and a commitment to delivering outstanding results. Right from the initial consultation with Gary, it was evident that Rooftop Rooms had a deep understanding and put me at ease. The team listened attentively to my ideas, needs, and budget constraints, and provided valuable insights and recommendations to enhance my vision. They guided me through the entire process, patiently answering all my questions and addressing any concerns I had. Hayley and Sally where always on hand to help with paperwork and schedule plans Overall the experience has been great. Would definitely recommend!
Amir Gadwah
Amir Gadwah
2023.06.14
Positive
Professionalism
Quality
Responsiveness
Value
Rooftop Rooms carried out our loft conversion recently and I can thoroughly recommend them. I am a chartered project management surveyor and work with contractors as part of my day to day job. Rooftop Rooms were competent, capable, professional and a pleasure to deal with. Colin explained the works, pricing and programming clearly before we committed to the build. Any additional items of work were agreed in good time and the pricing was transparent. The quote represented good value and even when the prices went up due to materials shortages and inflation, while waiting for the planning application, we were able to agree a sensible uplift. Sally and her team dealt with the planning application – which was not straightforward as we live in a conservation area. Garry was an excellent project manager, organising all the activities on site and dealing with all the queries we had as well as managing relations with the neighbours. The guys on site have worked together for years, which shows in the well organised and safe manner in which the works were undertaken. The office always advise you of the forthcoming works schedule a week in advance and the foreman and crews are considerate and polite. When working on existing buildings there are always unexpected items which even the most experienced of us can’t foresee. We had a few of these and Rooftop dealt with these agreeably so we didn’t end up with any nasty surprises. Most importantly, the quality of the work is superb. The finishing process was comprehensive and we had zero snags We were very pleased with the end result and the way in which it was achieved and would definitely work with the team at Rooftop Rooms again Amir & Lindsey - Aldersbrook
Patricia
Patricia
2023.05.25
Positive
Professionalism
Quality
Responsiveness
Value
We have recently completed our loft conversion with Rooftop Rooms. We were so happy with the result that we asked them to completely refurbish our family bathroom as well. From day one, Gary took care of everything, nothing was a problem and we couldn't be happier with the end result. Their customer services is excellent and at all times we got quick responses to our queries. All tradesman were polite, respectful and always on time. For us, It has been a stress free experience and I will have no hesitation in recommending Rooftop Rooms or use them again in the future.
Megan Schaffer
Megan Schaffer
2023.05.24
Positive
Professionalism
Quality
Responsiveness
Value
We used Rooftop Rooms for our loft conversion and I have no hesitation in recommending the services of Gary and the team. They are experts in their field and handled all our queries swiftly and with a high standard of professionalism that felt very refreshing. I felt that we were in very capable hands throughout the process, and whenever an issue did arise, Gary, Hayley and Sally were quick to respond and move to a resolution. Our new baby is due at the start of June and they pulled out all the stops to have the new loft space ready ahead of his arrival, which was much appreciated. Their quote was competitive and they never over-promised or tried to over-sell their services. We are absolutely thrilled with the end result and love the gorgeous new space we now have to expand our family.
Nick Nicholaou
Nick Nicholaou
2023.05.17
Positive
Professionalism
Quality
Responsiveness
Value
Rooftop Rooms performed our loft conversion, and were outstanding in all aspects. Ours was a slightly unusual conversion with multiple dormers, which some other firms were unwilling to even quote for. The workers on site were highly professional and efficient, leaving the house tidy at the end of each day and always happy to answer questions. The workmanship was of a very high standard. The communication was also excellent - we were assigned a project manager who dealt with all our queries, and given a schedule each week, detailing exactly which trades would be on site each day. We're delighted with the finished project and would highly recommend this firm!
Alex McLaughlin
Alex McLaughlin
2023.05.17
Positive
Professionalism
Quality
Responsiveness
While we already had a room in our loft, we wanted to add a bathroom and expand the space in order to cater for two large bedrooms. We met with a number of loft specialists as part of a selection process and Rooftop Rooms were by far and away the most friendly, courteous and professional of them all. The initial clearance and structural build was performed rapidly and it was clear throughout, that their team is full of tradesman at the top of their profession. In the rare event that any issue was discovered, both Gary and Hayley rectified immediately and without fuss. While all the team were excellent, Nathaniel (Carpenter) and Nick (Plasterer) performed the best work I have ever seen in their respective trades. Our biggest fear prior to commencing the build, was that work might slow down as you hear stories of workers being moved onto new projects. Our experience was superb with the same team throughout, regular updates and continued momentum until completion. I can't recommend Rooftop Rooms highly enough if you are looking to transform your loft!
Jake Phillips
Jake Phillips
2023.05.02
Positive
Professionalism
Quality
Responsiveness
We would not hesitate to recommend Rooftop Rooms. It’s a big investment and a big job for any home. We looked around a got a number of quotes and are very pleased we went with rooftop. The office, management and onsite staff were professional throughout, communication was great and we always had prompt responses to any we had before and during the work. At every stage Rooftop Rooms helped us understand the options and what might be the right thing for us, while allowing us to feel that we were making the decisions that were right for us.