From the very first inspection with Bryan to discussing our options and choosing the best approach for our roof, the entire experience was excellent. Communication was clear and consistent throughout the process. When the work began, Dave and the crew were just as professional—providing updates when needed and demonstrating real attention to detail and precision in everything they did.
The team kept our property organized and clean during the entire roof replacement, which we really appreciated. It’s clear they take pride in their work and know exactly what they’re doing.
Bryan’s team is easily one of the most trustworthy and honest roofing companies in the WNY area. I highly recommend them for such an important and intensive job like replacing your roof.
The crew showed up at the agreed upon time. They were very courteous and had a very professional appearance. The foreman, Dave, walked me through what to expect and executed it as described. The clean up was meticulous and the roof installation appears perfect. Everything one could ask for.
Obtaining an estimate from Bryan, scheduling the installation with Kristen and working with Dave during the installation all went very smoothly. Bryan assistedl in negotiating with our insurance company for an acceptable resolution. Our shed roof was damaged during a winter windstorm and it is great to have this completed before the start of spring and summer! Their team arrived at 7 am and were gone before 11 am. Everything was very organized and the clean up was awesome! Very happy and will recommend them to anyone who asks.
From the moment I talked with someone in customer service through the installation, I felt very good about my decision to go with Roofs By Bryan. Bryan came out and gave an honest review of the roof after what we thought would be a simple repair (even he did not come out ready to sell me a new roof.) He gave a thorough inspection of the roof which lead to a competitive quote. The initial process is personal and the installation is detailed and you are kept "in the know" during the full installation process. I was especially impressed when Dave asked me about the vent for my upstairs bathroom fan; a retrofit that had simply been vented out of the attic vent. They took the time and properly vented it out of the roof and actually improved the performance of the bathroom fan in the process. I could not have been more pleased with the results and the overall experience. Especially with a situation that no one wants to be in with a leaky roof.
Reply from Roofs By Brian
Hi Dan, thank you so much for the 5-star review! We know a leaky roof is incredibly stressful, so we’re glad we could make the replacement process as smooth as possible for you. I’ll be sure to pass your kind words along to Bryan and Dave—they’ll be thrilled to hear that the extra attention to your bathroom fan venting made such a difference. We believe in doing things the right way, not just the easy way. Thanks for choosing Roofs By Bryan!
Fast service and very happy with everything that was done.
Reply from Roofs By Brian
Thank you for your feedback, Darlene! We know how important it is to get roof repairs done quickly to protect your home. It was a pleasure working with you, and we appreciate you highlighting our fast service and fair pricing. Please don't hesitate to reach out if you need anything in the future!"
From the first moment I met Bryan, I knew that his level of integrity was higher than many and that I wanted him working on our roof from here on out. They just finished a job at our house, and that level of integrity was apparent in all aspects of their work. Dave managed the project and was in communication every step of the way. Highly recommend!
Reply from Roofs By Brian
2024.05.03
Hi Marjorie! Wow do we feel very seen and validated! Thank you so much for trusting us with your project.
I can’t say enough great things about Roofs by Bryan! From the initial meeting to completion, the whole team was great to work with. Bryan was the 5th estimate we got (1st appt we made but had to wait a week to meet) and I knew right away he was the company we’d choose. He was not the typical pushy salesman, didn’t try to sell us anything additional which I appreciated. If I can save you the hassle, look no further than Roofs by Bryan!
Dave was very professional and kept me informed and updated on the replacement of our roof. Everything was cleaned up properly and completed on time. I would definitely recommend Roofs By Bryan.
Reply from Roofs By Brian
2025.11.25
Thank you for your review! It was a pleasure serving your family!
Roofs by Bryan installed a new roof on my house several years ago and I developed a minor leak inside over the past few months. I tried to find the source myself with no luck and called Bryan for help. He sent out a crew within a few days and they found a hole in a shingle likely caused by a falling branch. They replaced the damaged shingles in no time and the leak is gone. Hats off to Bryan for great customer service well after the original installation!
Great job quick and professional
I am so grateful to Roofs by Bryan ! What an exceptional job they did ! From start to finish Dave and his crew were outstanding. They were all professional, timely and explained ( and provided a pictorial timeline ) of every step of the project. They encountered some snafus with the condition of my existing elderly roof and without hesitation went above and beyond to remedy the situation . I feel safe & secure now with not only a beautiful roof but one backed with the highest quality workmanship and durability I will shout from my new rooftop: ‘ choose roofs by Bryan !’
Bryan and his crew are OUTSTANDING!!! I cannot recommend them enough. Communication is prompt, clear and honest. I had a full roof and skylight replacement done. Pricing is fair. The work is efficient, thorough, reliable and honest. They document everything with hundreds of photos. They update via text with progress photo links. They offer reasonable solutions to issues that arise. They do what they promise, when they promise for the price they promise. Highly, highly recommend!
From the first call to the end I was impressed.
Always reachable, fast and honest response, very friendly and very competent.
If it was the boss, the project manager Dave or one of the crew members!
All are very polite, always on time and hard workers which know their job.
Got new shingles with damage repair on the whole roof, back and front porch. Back porch needed a big rebuilt which was done very good.
Skylights on the roof also needed to be replaced. Very good job here too!
They needed 2 days for all the work and left the job site flaweless clean!
Really highly recommended.
Thanks Bryan, Dave and crew.
Bryan was just at my house to address a couple of concerns I had about suspected leaks in roof vents and a skylight. He spent 15 minutes with me and got on the roof to look at the areas I mentioned. Despite finding no issues that he had to fix, he didn’t charge me for his time and was pleasant to deal with. He could have easily charged a nominal fee (or worse) and been on his way. Thankfully I didn’t need to spend the money now, but will certainly use him in the future for any roofing concerns.
Kristen was great for call scheduling and communication. This is a top-notch service. Call them.