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Reviews ( 101 )
T DB
2024.03.06
Initially very good, but believe there is some room for improvement with internal communication, as I was left in the dark about starting a new job. I took me actually calling up 10 mins before they closed for the weekend , only to speak to a frustrating and unhelpful individual ( never gave me their name when answered phone) On top of that tell me private information about why a member of staff hadn’t contacted me, which I don’t think was very fair in that persons absence.
Such a shame as I was really excited to be starting a new .
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Kiya Jackson-Duncan
2024.02.15
Became a client due to a position we have found difficult to fill, Dean Williams was very supportive and provided strong communicative suggestions and solutions..
Reply from Rocket Staffing Group
2024.02.29
Thank you Kiya
Simon Lunn
2024.02.03
Very pleased indeed! We all know how uncertain finding a job can be. Greg really took the sting out of that. Excellent communication, chasing and updates. Couldn't havw asked for more. A new job inside a week from start to finish.
Reply from Rocket Staffing Group
2024.02.29
Thank you Simon
Beany1985
2023.12.21
Emily at rugby branch just helpped me out beyond belife, absolutley over the moon would recommend this company
Reply from Rocket Staffing Group
2024.02.29
Thank you 💫🚀
Dominika Williams
2023.12.12
Great and friendly, professional agency Excellent communication, they listen , care and I did feel like they had my best interest at heart. Highly recommend!
Reply from Rocket Staffing Group
2024.02.29
Thank you 💫🚀
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Precious Olu Adewoye.
2023.12.05
Reply from Rocket Staffing Group
2024.04.09
Thank you 💫🚀
Emma Alderson
2023.10.08
Found the Director obnoxious and unprofessional and that was merely the initial phone call as a prospective client! I shall not bother taking my enquiry any further.
Reply from Rocket Staffing Group
2024.04.09
Hi Emma
I’m sorry you feel like that. We do ask a lot of questions to both candidates and clients in order to match people with the right jobs.
Jhin Virtuoso
2023.09.28
Emily from rocket staffing group was really helpful and provided the best customer service I have ever received.
Reply from Rocket Staffing Group
2024.04.09
Thank you 💫🚀
Chukwuemeka Amakom
2023.09.17
My experience with these is nothing to write home about. Very picky as to who and who they give roles to, not minding if you are registered or not. They even said in their words, don't worry I will get back to you, but they will never do, neither will they check their emails and return feedbacks. Applying through them seems like a waste of time. I really wonder those that actually get roles that are applied for through them, if they truly exist. I just wonder. Very typical.
Reply from Rocket Staffing Group
2024.04.09
Hi Chukwuemeka
We try our best to put the right candidates for the right position. In some cases positions are filled extremely quickly, or we have 100 plus candidates apply for a single position. I am sorry you feel like that. We are trying our best.
🚀
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sebastian Michalak
2023.09.15
Been contacted by agency, Dean called and promised ongoing temp to perm assignment, I did asked twice is it for sure temp to perm long term ongoing, it turn out assignment was temporary 3 weeks. On top of that has not been paid for last week, despite the fact on Wednesday I did asked where is payslip, been advised that will be issued payment today by 17:00 no money nothing
Reply from Rocket Staffing Group
2024.04.09
Hi Sebastian
Unfortunately if the client doesn’t think you are suitable for the full time position you were offered, this is their choice. As we explained a late payment occurred due to you not signing in and out on your last week, this was rectified by team 🚀, and you were paid by 5pm on the Friday.
Tim
2023.09.05
A friendly, helpful recruiter - an added advantage that they do the Payroll themselves now and not farmed out to other companies as is the case with many other agencies.
Reply from Rocket Staffing Group
2024.04.09
Thank you 💫🚀
Chris Brian
2023.08.14
Greg Contacted me about a job and got me an interview. Then never bothered to get back in contact to relay feedback on why I wasn’t successful with the job. Very unprofessional
Reply from Rocket Staffing Group
2024.04.09
Hi Chris
I’m sorry that you experienced this, and as your aware we discussed and updated you.
Claire Archer
2023.06.08
We had a great experience using Rocket Staffing Group, they took notice of our needs and only sent us CV's of people who met our requirements.
Greg was extremely friendly and helpful and made the whole process very easy.
We would highly recommend Rocket to anyone and will definitely use them in the future.
Reply from Rocket Staffing Group
2024.04.09
Thank you Claire 💫🚀
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Dharun Kumar
2023.02.05
Reply from Rocket Staffing Group
2024.04.09
Thank you 💫🚀
Anshin Jiji
2023.01.31
Thank you Rocket staffing for giving a wonderful opportunity .I am happy with my work place
Reply from Rocket Staffing Group
2024.04.09
Thank you 💫🚀
bruna santos
2023.01.13
Rocket staffing made me feel welcome as soon as I stepped in. I was listened to and felt like Dean always had my best interest at heart! Would highly recommend!
Reply from Rocket Staffing Group
2024.04.09
Thank you 💫🚀
Élsio Alexandre
2023.01.13
I had a great experience with Rocket Staffing, they’re very people-oriented and will treat you like more than just a number.
Reply from Rocket Staffing Group
2024.04.09
Thank you 💫🚀
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Sarah Travers
2023.01.10
Excellent communication, polite, helpful and knowledge
Reply from Rocket Staffing Group
2024.04.09
Thank you 💫🚀
F W
2022.12.20
Extremely professional, helpful and trusted consultants.
Reply from Rocket Staffing Group
2024.04.09
Thank you 💫🚀
Mercedes - Benz
2022.11.23