Roadway Moving - NYC Reviews

Roadway Moving - NYC Reviews

4.8

Excellent - based on 2250 reviews

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Reviews (2288)
Tyler Hamer
Tyler Hamer
2024-03-03
Jovan, Mervin, Hulio and Vukasin , truck 72 were fantastic from start to finish. They arrived early. They were friendly to my family and handled our prized possessions with the utmost care. My move was from the Bronx to Orange County and they arrived to my new home promptly. Unloaded with strength and vigor. Thank you to Truck 72!!
Alexis Jacobo
Alexis Jacobo
2024-03-03
Did a cross-country move and Raodway was amazing! They came and packed all of my furniture and boxes in less than two hours and they were super gentle and wrapped everything so it wouldn't get damaged during transit. During delivery, they were also super quick and unloaded in less than an hour. They set up all my furniture for me so everything was ready for me when they left. Definitely using Roadway for all my future moves!!
chasity castro
chasity castro
2024-03-03
First time ever using a moving company and I’m so happy I did! I did a cross country move from California to NYC and roadway made my process so easy. Not only were they efficient, they were careful with everything. They finished a 2 bedroom in under 90 mins. When they arrived to NYC, they helped me set up my apartment the way I wanted and move the furniture around until I found the perfect setting. I will definitely use them again!
Sarah Donner
Sarah Donner
2024-02-29
Amazing experience! Super friendly staff. Worked super quick and were so nice with my puppies
Xabier Azagirre
Xabier Azagirre
2024-02-28
My partner and I chose Roadway Moving to move from our rented apartment in Williamsburg (Brooklyn) to a newly purchased apartment some blocks away. The experience has been exceptional: (1) The communication prior to the move was super smooth and (2) submitted all the paperwork requested by the HOA immediately. The day of the move (3) they packed everything super carefully and (4) delivered it to a 4th floor without an elevator w/o any issue. I 10/10 recommend them!
Claudia Colon
Claudia Colon
2024-02-26
AMAZING service! In and out in no time, and everything was wrapped with utmost care. Not a single scratch or broken item. Thank you so much to the team for making this move painless!
Reply from Roadway Moving - NYC 2024-02-27
Claudia, thank you for your glowing review! We're thrilled to hear that you had an amazing experience with our moving team and that everything was handled with utmost care during your move. Ensuring the safety and security of your belongings is always our top priority, and we're delighted that we could make your move painless. Should you ever need assistance with another move in the future, please don't hesitate to reach out. We'd be more than happy to help again. - Ross S., Owner
Rohit Gijare
Rohit Gijare
2024-02-26
HIGHLY recommend Roadway!! We recently had our first kid and we had a short move within the same building. But they literally packed every single item and we didn't have to lift a finger. We could spend time with our little one while they did all of the heavy lifting. They were kind, professional and handled everything with such great care. Would use them anytime we move!
Reply from Roadway Moving - NYC 2024-02-27
Rohit, thank you for sharing your wonderful experience with Roadway Moving! We're delighted to hear that our team made your move within the same building stress-free, especially during such a significant time with the arrival of your first child. Ensuring that our customers can focus on what matters most while we handle the heavy lifting is always our goal. We appreciate your kind words about our team's professionalism and care throughout the process. It was a pleasure assisting you with your move, and we're grateful for your recommendation. Should you ever need our services again in the future, please don't hesitate to reach out. - Ross S., Owner
Diamonde Helper
Diamonde Helper
2024-02-25
First time using a moving company and I am happy that I chose Roadway Moving! They packed and moved everything in less than 3 hours. Plus the move coordinator was constantly checking in. I definitely recommend!
Reply from Roadway Moving - NYC 2024-02-27
Diamonde, thank you for entrusting Roadway Moving with your first experience using a moving company! We're thrilled to hear that our team efficiently packed and moved all your belongings in less than three hours. We truly appreciate your recommendation and are grateful for the opportunity to assist you with your move. If you ever need our services again in the future, please don't hesitate to reach out. - Ross S., Owner
Julian Posada
Julian Posada
2024-02-24
Vladimir, Julio, and Jovan were more than excellent for my move from Connecticut to New York. Extremely efficient, punctual, careful, and amazing human qualities (kind, charismatic, understanding, patient). They did more than expected. I chose Roadway because of the excellent reviews and I’m happy I did it!
Reply from Roadway Moving - NYC 2024-02-27
Julian, thank you for sharing your experience with us! We're thrilled to hear that Vladimir, Julio, and Jovan provided you with exceptional service during your move from Connecticut to New York. Efficiency, punctuality, and careful handling of belongings are key aspects of our service, and we're glad to hear that our team exceeded your expectations in these areas. Additionally, we appreciate your kind words about their human qualities – being kind, charismatic, understanding, and patient are values we prioritize in our team members. We're grateful that you chose Roadway Moving based on our excellent reviews, and we're delighted that we could live up to your expectations. If you ever need assistance with another move in the future, please don't hesitate to reach out. - Ross S., Owner
Maddy Chang
Maddy Chang
2024-02-24
This is my second time using Roadway for a move and they were even better this time around! Daniel and team showed up right on time, and had all of my things packing into the truck in an hour or less. Delivery of everything was fast and great - no damage and you can tell they really care about making sure everything gets from A to B intact. Thank you so much again Roadway - will definitely be a returning customer!
Reply from Roadway Moving - NYC 2024-02-27
Thank you for choosing Roadway Moving again for your recent move, Maddy! We're delighted to hear that your second experience with us was even better than the first. It's fantastic to know that Daniel and his team provided prompt and efficient service, ensuring that all your belongings were carefully packed and delivered without any damage. We take great pride in ensuring that each item reaches its destination intact, and we're thrilled that you noticed our commitment to care and quality. We wish you all the best in your new space! - Ross S., Owner
Ian Davis
Ian Davis
2024-02-24
Moving can be stressful and I t’s imperative to be aware of your levels of stress and anxiety, when moving. I heard so many great things about the company so it made total sense to team up with Roadway for my recent cross country move to make it as smooth as possible and they KILLED it. Communication, efficiency and everything A1! Thanks to Gabriel, Alejandro, Diego and team for their help on this move. 🙏🏾
Reply from Roadway Moving - NYC 2024-02-27
Ian, thank you for sharing your experience with Roadway Moving! We understand that moving can indeed be a stressful experience, and we're thrilled to hear that our team helped make your cross-country move as smooth as possible. It's fantastic to know that our team members, including Gabriel, Alejandro, and Diego, provided excellent communication, efficiency, and top-notch service throughout your move. We greatly appreciate your kind words and your trust in Roadway Moving. If you ever need assistance with another move in the future, please don't hesitate to reach out. - Ross S., Owner
Marta Goldman
Marta Goldman
2024-02-23
Amazing experience! Moving is usually so stressful, but the team from Roadway made the day easy and fun. They were always smiling, super easy to work with, friendly, respectful, and took great care of all of my things. They went above and beyond to make this day as pleasant as possible, even when things got hard with the freight elevator down at my new building. Last time, I used Piece of Cake. I’m forever converted to Roadway now!
Reply from Roadway Moving - NYC 2024-02-27
Marta, thank you for sharing your wonderful experience with Roadway Moving! We're thrilled to hear that our team made your moving day easy and even fun. We understand that unexpected challenges, like a freight elevator issue, can arise during a move, but we're glad to hear that our team handled it with professionalism and perseverance. We're honored to have earned your trust and loyalty, and we look forward to serving you again in the future should you need our assistance. Thank you for choosing Roadway Moving! - Ross S., Owner
Tammie Dutton
Tammie Dutton
2024-02-22
They moved a customer in here at extra space in Chattanooga.Tn and the guys were excellent and did a awsome job because the owner was not able to be.They needed no supervision at all..Never missed a beat beyond my southern accent ..lol.They got a kick out of it..If I ever move up north I know who to use..But don't count on me moving up north..to cold for me.Thanks Guys
Reply from Roadway Moving - NYC 2024-02-27
Tammie, thank you for sharing your experience with the moving team from Roadway Moving! We're delighted to hear that our team provided an excellent service. . We pride ourselves on delivering top-notch service, and it's great to know that they maintained their professionalism and even enjoyed the Southern charm! Thank you for trusting Roadway Moving, and we appreciate your kind words. - Ross S., Owner
Fran Acciardo
Fran Acciardo
2024-02-22
Had the absolute best experience moving with Roadway! Diego and his team moved me out of my second floor walkup and into my fourth floor walkup all within 2 hours! It was amazing! They carefully wrapped all of my furniture, got everything out of my old apartment and into my new one safely, and were all so enthusiastic and kind. Can't recommend Roadway enough! Made my move soo easy and stress-free!
Reply from Roadway Moving - NYC 2024-02-27
Fran, thank you for taking the time to share your wonderful experience with Roadway Moving! We're thrilled to hear that Diego and his team provided you with exceptional service during your move from a second-floor walkup to a fourth-floor walkup. Thank you for recommending Roadway Moving, and we appreciate the opportunity to assist you with your relocation. If you ever need moving services in the future, don't hesitate to reach out. We're here to make your next move just as smooth and enjoyable as this one! - Ross S., Owner
Shreya J.
Shreya J.
2024-02-22
Verified
So so good! They moved me in and out super seamlessly and had everything wrapped up and done within 2 hours (probably less). They were also very nice and gentle with my stuff, had no issues with any breakage etc. Everything was clean and organized properly. The one thing to mention is that they don't see things up like drilling into the wall, etc., but they did assemble my couch and bed which was quick and made my move hassle-free. Overall, I couldn't recommend them enough!
Reply from Roadway Moving - NYC 2024-02-27
Thank you for sharing your positive experience with Roadway Moving, Shreya! We're thrilled to hear that your move was seamless and efficient, with our team handling your belongings with care and professionalism. We appreciate your feedback regarding the assembly of furniture and will take it into consideration for future improvements. If you ever need assistance with another move or have any questions, please feel free to reach out to us. Thank you for choosing Roadway Moving, and we look forward to serving you again in the future.
Shivang Ghetia
Shivang Ghetia
2024-02-21
True and honest review. No influence by Roadway moving at all. I can understand how frustrating finding the right mover as right price is. I was in the same situation few months back. The moving industry is very infamous for their hidden charges, last minute surprises and very hard to trust someone's words over call. I had same doubts for Roadway moving. But they give me very fair quote for cross country move (NJ to CA). Eugene was the representative and he gave me words that I can trust the process and there won't be any surprises along the way. I booked the move with them, the price they gave me was really good and competitive. I got Krystle as assigned move coordinator (what a fantastic person to work with). I never had to reach out to them, they used to get in touch with me from time to time to update me with move. On the day of pickup, crew came on time and they were nice, accommodated our small requests. The packing/wrapping of furniture and organizing small items were very thoughtful. When stuff was in transit, Krystle used to give me text update every other day. On the day of delivery, the crew from Roadway moving itself came. They delivered all items (without losing any single item). The crew at delivery, Elmar, was amazing and easy going person. They were polite and respectful of all asks. Guys did fantastic job. Overall, very very positive experience with Roadway moving. I would very highly recommend them and will work with them again if the need comes.
Reply from Roadway Moving - NYC 2024-02-27
Shivang, thank you for sharing your experience with Roadway Moving. We appreciate your honest and thorough review, and we're thrilled to hear that we were able to provide you with a positive moving experience, despite the challenges and uncertainties that can come with finding a reliable mover. We're delighted that Eugene and Krystle were able to provide you with accurate information and excellent communication throughout the entire process, from the initial quote to the delivery of your belongings. Thank you for trusting Roadway Moving with your cross-country move, and for recommending us to others. We're honored to have had the opportunity to assist you, and we look forward to serving you again in the future should you ever need moving services. - Ross S., Owner
Stephen Barry
Stephen Barry
2024-02-21
Where do I start - I can't sing the praises of Vladimir, Julio, and Marvin from Roadway Moving and the company itself enough. Having had previous experience with movers in NYC having lived here for 22 years, the thought of dealing with another scam artist moving company was the most stressful part of an already stressful situation. But then, the light - Roadway Moving. I saw someone on Nextdoor recommend Roadway and it seemed like a genuine post. So I called them for our move from Brooklyn to Jersey City, and from the first conversation that I had with Cleveland at the company, I knew this was something different. Something real. Something that I could trust. Still, the nagging PTSD from my previous moving company experiences made me not fully believe that this was true, a trustworthy moving company in NYC?! Like a mirage on the horizon in the desert, I wanted to believe but couldn't. Then I met the movers on the day of the move. Vladimir, Julio, and Marvin are absolute masters of their craft. They were like physics and math professors that had side gigs as body builders. The care that they took with everything that was our life for 7 years was astonishing. The speed at which they worked, the ease that they put our minds into, the stress just faded away. One of the most stressful days of my recent memory all of a sudden became a memory unto itself because of these heroes without capes. They are true professionals, they care about you and your belongings, they have the utmost respect for their craft, and they get the job done quickly and for a reasonable price. I will NEVER use another moving company in NYC besides Roadway moving, they changed our lives for the better and as I started this review with, I can't sing their praises enough. Hands down the best moving experience that I've ever had. Thank you Vlad, Julio, Marvin, and Roadway moving.
Reply from Roadway Moving - NYC 2024-02-27
Stephen, thank you so much for your heartfelt and detailed review of your experience with Roadway Moving. We are truly touched by your kind words and thrilled to hear that we were able to exceed your expectations and make your move a stress-free and positive experience. We understand the challenges and anxieties that can come with choosing a moving company, especially in a city like NYC, and we're honored that you trusted us with your relocation from Brooklyn to Jersey City. We're delighted that our team's expertise and care made a difference for you. We truly appreciate your trust and look forward to serving you again in the future should you ever need moving services. - Ross S., Owner
Lauren Hauck
Lauren Hauck
2024-02-20
Amazing moving experience! Vlad and his team were efficient, friendly and great! I will definitely use them again!!
Reply from Roadway Moving - NYC 2024-02-27
Thank you for sharing your positive experience with us, Lauren! We're thrilled to hear that Vlad and our team provided you with an amazing moving experience. We appreciate your trust in us and are honored to have the opportunity to assist you with your move. Thank you once again for choosing Roadway Moving, and we wish you all the best! - Ross S., Owner
Julia DiCamillo
Julia DiCamillo
2024-02-20
I will never use anyone other than Roadway for a move again! The Roadway team was incredible - quick, efficient, careful, flexible and so kind. They somehow made an NYC move fun! 12/10 experience.
Reply from Roadway Moving - NYC 2024-02-27
Julia, thank you so much for your kind words and for choosing Roadway for your move! We're thrilled to hear that our team was able to exceed your expectations and make your NYC move a positive experience. Thank you for rating your experience a 12/10! We truly appreciate your feedback and are honored to have earned your trust and loyalty. Making your move enjoyable and stress-free is our priority, and we're glad to hear that we succeeded in doing so. Should you ever need assistance with another move in the future, please don't hesitate to reach out. We'll be more than happy to help. - Ross S., Owner
Lana N
Lana N
2024-02-20
Roadway Moving takes the stress out of moving, especially for family with little kids. They are very professional, respectful of our properties, and didn't let me do anything besides watching my kids during the move. They are friendly and make the whole process easier than we thought possible. My favorite part is that everything is moved in perfect condition, and they reassembled everything (beside the baby's crib) for us, even my husband's complicated gym equipment! Leave it to the professionals, and you will have the best moving experience of your life! Rain shine or even in the snow (this happened to us) they will be there for you!
Reply from Roadway Moving - NYC 2024-02-27
Thank you for sharing your wonderful experience with Roadway Moving, Lana! We're thrilled to hear that our team was able to make your move stress-free, especially with little kids in tow. It's great to hear that your belongings arrived in perfect condition and that our team was able to reassemble everything for you, including your husband's gym equipment. We strive to provide comprehensive moving services to make the transition as smooth as possible for our customers. Thank you for trusting Roadway Moving with your move, even in challenging weather conditions. Rain, shine, or snow, we're dedicated to providing excellent service to our customers. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're here to help. - Ross S., Owner