I have a gantry crane at my house. It has an Hitachi carriage and winch. The winch was getting stuck at the top. After unsuccessfully working with the local electrician to try to fix it I contacted Pacific Hoists who supplied the Hitachi gear. They put me on to RKA. RKA provided an immediate response, accurately quoted as to cost and Aaron arrived at 7.30 this morning. Aaron was terrific in arriving when he said he would, diagnosing the problems (wiring by the local electrician mostly), getting on to fixing it and installing two new dongles. Very nice guy, terrific at explaining what he was doing and was finished by midday. I could not be happier with the service. Well done!!!
Reply from RKA Industrial Solutions Pty Ltd
2025.10.31
Wow Phillip! Thank you so much for your kind words. We are really proud of Aaron and we will celebrate this wonderful review together. Have a great weekend!