RIVICA Investigations & Covert Solutions Pty Ltd Reviews

NIGHTMA reyz 2026.04.06

     

I engaged RIVICA as a private investigator in Melbourne for surveillance. They were professional, discreet, and kept me informed throughout. The evidence provided gave me clarity in a difficult situation.

Useful Report

Reply from RIVICA Investigations & Covert Solutions Pty Ltd

Hi Reyz

Thank you for your kind words.

We’re pleased the surveillance operation was able to provide the clarity you needed. Maintaining discretion and delivering reliable evidence is central to how we conduct investigations in Melbourne.

If we can assist further, please feel free to reach out.

Kind regards,
Richard

axle 2026.04.01

     

Highly professional and supportive They were incredibly understanding of my situation and truly went above and beyond to help me. Their efforts in obtaining the critical evidence I needed provided clarity and peace of mind during a very difficult time. The constant updates throughout their operations made me feel involved and reassured. Thanks to their dedication, I was able to take the steps I needed to move forward. I highly recommend their services for anyone in need of professional and ethical investigative support.
Date of experience: 03 March, 2026

Useful Report

Margaret Howarth 2026.03.24

     

Richard found the address of a man I thought I was still in love with. I visited him and it was a disaster. No spark and he is now a horrible man. I took two days to get from my home to his and he gave me two minutes. I used to call him Terrific Tom but now I call him Tranquiliser turkey. Anyway the price of the investigation was very reasonable and now I have full closure and can be at peace and move on. Hiring an investigator seems scary but its not and Richard genuinely cares so please at least call and discuss

Useful Report

Reply from RIVICA Investigations & Covert Solutions Pty Ltd

Hi Margie,

Thank you for your kind words and for taking the time to share your experience. I’m pleased we were able to assist you quickly and provide the clarity you were looking for.

I appreciate your trust in engaging our services, and I’m glad the outcome has given you the closure you needed.

Wishing you all the very best moving forward.

Richard

Margie McNabb 2026.03.24

     

Richard very quickly found the address of a man I thought I cared about. When I surprised him with a visit it turned out he was a very sick and twisted man. I now have the closure I needed and feel quite free now. It was inexpensive and very quick. I owe Richard a dinner if he ever visits my home town. Good luck and give it a try

Useful Report

Reply from RIVICA Investigations & Covert Solutions Pty Ltd

Hi Margie,

Thank you for your kind review and for trusting us with your matter.

I’m glad we were able to assist you quickly and provide the clarity you needed to move forward. Situations like this are often difficult, and having accurate, timely information can make a significant difference.

We take pride in delivering efficient, discreet, and reliable results for our clients, and your feedback means a great deal.

Wishing you all the very best for the future.

Richard James

Simone Armstrong 2026.03.02

     

Five-star service from Richard at RIVICA. Richard was incredibly helpful, supplying genuine LawMate coffee cup lid Wi-Fi DVR equipment after I’d been burnt by useless counterfeits. His friendly, ethical advice ensured the right solution for a surveillance job. Professional, trustworthy and reasonably priced. Thank you, Richard—your support made the task possible.

Useful (1) Report

Reply from RIVICA Investigations & Covert Solutions Pty Ltd

Hi Simon,

Thank you for taking the time to leave such a considered review. I genuinely appreciate it.

I am pleased we were able to assist you with authentic LawMate equipment and ensure you had a reliable solution in place. Unfortunately, counterfeit surveillance products are becoming more common, and they can seriously compromise both evidence quality and operational integrity. Supplying genuine, fit-for-purpose equipment is critical when the outcome matters.

I am glad the advice and support helped you achieve the objective of your task. If you ever need further assistance or guidance on covert equipment selection, please feel free to reach out.

Shobi Wilson 2026.01.01

     

Very prompt service- would highly recommend. Richard was lovely, patient and understanding of my stressful situation and easy to get a hold of. Communication was excellent from start to finish. They had a lot of availabilities during the day and night in order to gather the evidence I needed as I was not able to gather it myself. They provided photos, videos and a report within 24hrs!

Useful Report

Reply from RIVICA Investigations & Covert Solutions Pty Ltd 2026.01.01

Thank you very much for taking the time to leave such a thoughtful review, Shobi.

I appreciate your kind words and am pleased we were able to support you during what was clearly a stressful time.

Thank you again for placing your trust in RIVICA Investigations & Covert Solutions. I wish you all the very best moving forward.

Ivoga 2025.12.10

     

Excellent! From the very beginning, the team was impressively responsive and clear. They not only guided me through exactly what was needed to get the investigation started, but they also kept me updated every step of the way. Even when there weren’t new developments, they made a point of letting me know the status and making sure I was never left wondering. I was particularly pleased with how thorough their final report was and how they clarified the duration of their services, which I hadn’t known initially. In the end, I’m really happy with the results and would happily recommend them to anyone in need of a trustworthy investigative service.
Date of experience: 03 December, 2025

Useful Report

Yvonne Yvonne 2025.12.10

     

From the very beginning, the team was impressively responsive and clear. They not only guided me through exactly what was needed to get the investigation started, but they also kept me updated every step of the way. Even when there weren’t new developments, they made a point of letting me know the status and making sure I was never left wondering. I was particularly pleased with how thorough their final report was and how they clarified the duration of their services, which I hadn’t known initially. In the end, I’m really happy with the results and would happily recommend them to anyone in need of a trustworthy investigative service.

Useful Report

Reply from RIVICA Investigations & Covert Solutions Pty Ltd 2025.12.10

Thank you so much for your kind words, Yvonne. They truly mean a great deal to us.

It was an absolute pleasure to support you, and I am really glad you felt guided and kept informed throughout the process. I know how important reassurance and clarity can be during situations like this, so hearing that you never felt left wondering is especially meaningful.

I am also pleased the final report and explanation of how the service worked gave you confidence in the outcome. Thank you for placing your trust in us. I wish you nothing but peace of mind and all the very best as you move forward.

robbie 2025.11.26

     

Happy client Richard was professional and efficient and would recommend RIVICA to any person that requires assistance in this field.

Useful Report

Aidan Chu 2025.11.19

     

I found Rivica very insightful and genuinely wanting to help. Their help has been much appreciated.

Useful (1) Report

Reply from RIVICA Investigations & Covert Solutions Pty Ltd

Thank you, Aidan for taking time to leave this review. It was a pleasure to assist you, and I am glad that you found our input helpful and genuinely supportive.

If you ever need any further assistance I would like to explore the next steps, please feel free to get in touch with RIVICA Investigations and Covert Solutions at any time.

Bill Campbell 2025.11.03

     

Thank you Rivica Investigations I am extremely happy with the help Richard James of Rivica Investigations gave me. I contacted Rivica and they responded the same day. An in person meeting was arranged promptly, and I found Richard to be very easy to talk to. He is sympathetic, understanding and very professional. After agreeing on a course of action, Richard took action immediately. A good outcome was the result. I would definitely recommend Rivica!!
Date of experience: 15 October, 2025

Useful Report

Reply from RIVICA Investigations & Covert Solutions Pty Ltd 2025.11.03

Thank you, Bill! We're thrilled to hear Richard provided such prompt, professional, and understanding support. Your recommendation means a lot to us, and we're glad we could assist effectively. Wishing you all the best!

Diane 2025.10.21

     

Richard was lovely, respectful and very empathic. His findings put my mind at ease and I will definitely reach out to him again if a need arises.

Useful Report

Reply from RIVICA Investigations & Covert Solutions Pty Ltd 2025.10.21

Thank you for your kind words and trust. I’m very pleased that our findings helped to ease your mind. Providing clarity and reassurance for clients during difficult times is always our priority. Please don’t hesitate to reach out again if you ever need further assistance.

Ramya Vijay 2025.08.12

     

Useful Report

Reply from RIVICA Investigations & Covert Solutions Pty Ltd 2025.08.12

Thank you for your excellent rating! We're delighted to know you had a great experience with us. Your support means a lot, and we look forward to serving you again soon!

Huma 2025.06.10

     

Excellent service by Richard to support us with work-related injury claims, clear directions, guidance, and effective communication strategies, he served us very well. And truly! he does stand by " We will find the piece of evidence to give you the peace of mind " Thank you, Richard and we shall always reach out to you!

Useful (1) Report

Reply from RIVICA Investigations & Covert Solutions Pty Ltd 2022.08.15

Thank you Huma and everyone at Flair & Fine Care. You do an amazing job for your clients and it was our pleasure to help you.

Eva C 2025.06.07

     

Richard was the first person, and for a period, the only person whom I entrusted with my situation. He was always the calm and practical voice at the end of the phone with considered and expert advice on how best to collect the information required to address a sensitive matter. His insight into human behaviour reflects his years of investigation experience and gave me the courage to continue to be patient and work through all possible sources of evidence.

Useful Report

Reply from RIVICA Investigations & Covert Solutions Pty Ltd 2025.06.07

Eva. Thank you so much for your kind words and thoughtful review. I am honoured that you entrusted me with your matter, and I am glad I could provide the guidance and support needed during such a sensitive time. At RIVICA Investigations, we take pride in leveraging years of experience to assist clients with practical and insightful advice. It's rewarding to hear that our approach helped you stay focused and patient throughout the process. If you ever need further assistance, please don’t hesitate to reach out.

diane 2025.03.25

     

I had dealings with Rivica Investigations and Covert Solutions a few years ago as my ex partner hired them to deliver letters to my daughter and I. I found them to be extremely professional and understanding of my situation. Richard even appeared in court via video link to help in assisting me get an intervention order on my ex as my ex had been sending Richard abusive emails after Richard would not disclose our personal whereabouts. This was all done while Richard was overseas and the time zone difference meant that Richard appeared online for the court hearing after midnight. He went well beyond his initial job description. I would highly recommend Richard and his team.

Useful Report

Reply from RIVICA Investigations & Covert Solutions Pty Ltd 2025.03.29

Thank you sincerely for your kind words and for taking the time to share your experience.
While we were not initially engaged to support you directly, your safety and wellbeing quickly became our priority. We made a conscious decision to act with integrity, even when it placed us in conflict with the individual who hired us. Our role extended well beyond the original task, but doing the right thing is not something we compromise on.
It was a privilege to support you during such a difficult and distressing time. Your courage throughout the process was evident, and your feedback means a great deal to both myself and the team.
Wishing you continued safety and peace.

Peter Stottelaar 2025.03.21

     

Great communication and service. Feedback was superb and very detailed and helpful. Highly recommend this service.

Useful Report

Reply from RIVICA Investigations & Covert Solutions Pty Ltd 2025.03.21

Thank you, Peter, for your kind words and 5-star review. We’re pleased to hear you valued our communication, detailed feedback, and overall service. At RIVICA Investigations, we pride ourselves on delivering thorough and professional support tailored to our clients’ needs. Your recommendation means a great deal to us. If we can assist you further in the future, don’t hesitate to reach out.
Best wishes
Richard

Simon Lloyd 2025.03.14

     

This was the second time I have used RIVICA and again they were Brilliant!! Gave us the peace of mind that we were going down the right track, and were able to achieve the result we wanted. Thanks Richard

Useful Report

Reply from RIVICA Investigations & Covert Solutions Pty Ltd 2025.03.15

Thank you for your kind words Simon and for trusting RIVICA Investigations again! We're pleased to have provided the peace of mind you needed and helped you achieve the desired outcome. It’s always great to assist returning clients, and we truly appreciate your support. If you ever need us in the future, don’t hesitate to reach out. Richard

Barry Edgar 2025.03.07

     

very professional and worked to budget, would highly recommend job well done

Useful Report

Reply from RIVICA Investigations & Covert Solutions Pty Ltd 2025.03.07

Thank you, Barry! We're delighted to hear you were satisfied with our professionalism and budget management. Your recommendation means a lot to us!

Ross 2025.02.18

     

Richard and his team were very professional and efficient in assisting us. Richard was available at all times and very responsive. An excellent service, well delivered. Thanks Richard.

Useful Report

Reply from RIVICA Investigations & Covert Solutions Pty Ltd 2025.02.18

Thank you, Ross. We truly appreciate your kind words and I am glad that we could assist you effectively. Providing a professional and responsive service is always our priority and it’s great to hear that you had a positive experience with us. if you need anything else in the future, please don’t hesitate to reach out.