RIVICA Investigations & Covert Solutions Pty Ltd

RIVICA Investigations & Covert Solutions Pty Ltd Reviews

Excellent rating
4.9 | 91 reviews
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RIVICA Investigations & Covert Solutions Pty Ltd
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Trustindex 4.9 | 91 total
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ying chen
ying chen 2026.09.09
We had a great experience with Richard. We needed help locating a tenant who had stopped paying rent and was proving very difficult to contact. Communication was excellent, Richard was always quick to respond and offered assured us that even if he couldn't find the tenant we would provide us a detailed report of his findings. We really appreciated how efficiently the job was handled. In the end Richard was successful in locating the tenant for us and we have recently had our over due rent paid. My only regret was how long it took me to finally get to writing a review. If you need a reliable private investigator who gets results, we would definitely recommend Rivica.
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Reply from RIVICA Investigations & Covert Solutions Pty Ltd 2026.09.09
Ying, thank you so much for this. Knowing we could take something stressful off your plate, and get you paid what you were owed, is exactly why we do this work.

Communication and follow-through matter to us as much as the result itself, so it's good to hear that came through. Our team of private investigators here in Melbourne takes real pride in seeing a case through properly, right to the end.

Really appreciate you taking the time to write this. If you ever need a private investigator in Melbourne again, you know where to find us.

The RIVICA Team
Rasoul Omid
Rasoul Omid 2026.09.04
★★★★★ An Exemplary Standard of Professionalism, Integrity and Investigative Excellence I wish to express my profound appreciation and strongest professional endorsement of Mr Richard James, Director and Principal Investigator of RIVICA Investigations & Covert Solutions Pty Ltd, for the exceptional level of support, cooperation, professionalism and personal attention he has demonstrated throughout my dealings with him. Mr James represents the qualities that should define a highly competent professional investigator: integrity, diligence, discretion, responsiveness, sound judgement, persistence and respect for the client. From the outset, his communication has been professional and constructive, and his willingness to listen carefully, examine the circumstances and provide meaningful assistance has been deeply appreciated. What particularly distinguishes Richard is not simply his professional knowledge, but the seriousness with which he approaches his responsibilities. Matters requiring investigation can involve considerable complexity, uncertainty and sensitivity. In such circumstances, clients require more than a service provider. They require a professional who understands the importance of evidence, confidentiality, accuracy, accountability and trust. Richard has demonstrated these qualities to an exceptionally high standard. I am especially grateful for his continued support, cooperation, patience and commitment to assisting me. His professional conduct has strengthened my confidence in both him personally and RIVICA as an investigative organisation. In an industry where credibility and professional ethics are fundamental, Richard James has demonstrated why reputation must be earned through conduct, not merely claimed through words. I therefore extend my sincere thanks and highest appreciation to Richard James and RIVICA Investigations & Covert Solutions Pty Ltd. Based on my personal experience, I recommend Richard with the highest level of confidence to anyone seeking a professional, diligent, responsive and trustworthy private investigator. Five stars, unquestionably deserved. ⭐⭐⭐⭐⭐
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Reply from RIVICA Investigations & Covert Solutions Pty Ltd 2026.09.04
Thank you, Rasoul. A review of this depth and detail means a great deal, and I'm grateful you took the time to write it.

Integrity, discretion and accountability aren't just words we use, they're the standard every case is held to, and it's genuinely rewarding to see that reflected back from a client's experience. Thank you for trusting RIVICA with a matter that clearly required care and sensitivity, and for your generous words about the process.

Wishing you all the best, and please don't hesitate to reach out if you ever need our support again.

Richard James
Director and Principal Investigator,
RIVICA Investigations & Covert Solutions
joseph darmanin
joseph darmanin 2026.08.16
I cannot recommend Richard James and the team at RIVICA Investigations highly enough. I needed concrete evidence for a complex VCAT dispute with a tenant, and Richard delivered beyond expectations. He provided clear, high-quality video footage, photographs, and a thorough, professional written statement that gave me the exact proof I needed. His promptness, covert expertise, and attention to detail made a stressful legal process so much easier. If you need reliable private investigation services in Victoria, Richard is the person to call.5/5 stars—worth every penny for peace of mind and solid results.
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Reply from RIVICA Investigations & Covert Solutions Pty Ltd 2026.08.17
Thank you, Joseph. It was a pleasure working on this matter with you, and I'm glad the video footage, photographs, and written statement gave you the concrete evidence needed for your VCAT dispute. Delivering clear, court-admissible results under pressure is exactly what RIVICA is built for. We remain available to provide our evidence and support further if required for the proceedings. Wishing you the best outcome with the tenancy matter, and thank you for trusting us with it.
Richard James
RIVICA Investigations & Covert Solutions
Coffee Tiger
Coffee Tiger 2026.07.08
Professional, quick, and accurate service. I highly recommend them if you need a discreet investigation.
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Reply from RIVICA Investigations & Covert Solutions Pty Ltd 2026.07.17
Thank you for the kind words. It means a great deal to know the discreet, professional standard we work to came through clearly in your experience.
Reviews like this help others find RIVICA when they need someone they can trust with a sensitive matter, so we appreciate you taking the time.
Richard James
Huma Uppal
Huma Uppal 2026.05.26
Across our agencies, Richard James is regarded as a dependable and highly skilled investigator. His expertise is particularly valued in matters involving suspected fraudulent WorkCover claims and employee misconduct. Richard conducts each investigation with meticulous attention to detail, adhering to best‑practice standards and maintaining full procedural fairness. His comprehensive reports—supported by surveillance footage and corroborating evidence—provide a robust foundation for informed decision‑making.
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Reply from RIVICA Investigations & Covert Solutions Pty Ltd 2022.08.15
Thank you Huma and everyone at Flair & Fine Care. You do an amazing job for your clients and it was our pleasure to help you.
Melissa Azzopardi
Melissa Azzopardi 2026.05.06
I had a great experience with Richard - he was lovely to deal with, very professional, and made the whole process smooth and straightforward. I would definitely engage him again and highly recommend his services to others. Truly the best PI in Melbourne!
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Reply from RIVICA Investigations & Covert Solutions Pty Ltd 2026.05.06
Thank you so much for your kind words, Melissa! We’re really pleased to hear that your experience with RIVICA was a positive one. Providing professional, discreet, and seamless service to every client is exactly what we strive for, so it means a great deal to receive this feedback.
If you ever need a private investigator in Melbourne again, we’d be glad to help. And thank you for recommending RIVICA to others in Melbourne and across Victoria.
Deborah Akers
Deborah Akers 2026.04.30
Once again Richard was amazing. He is responsive and nothing is too much for him. Very generous with advice when you're not sure what to do or what you may need. Very happy to recommend RIVICA.
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Reply from RIVICA Investigations & Covert Solutions Pty Ltd 2026.04.30
Thank you so much, Deborah. This truly means a great deal. It's an honour to work alongside someone of your calibre, and to support the vital work you and the team at Stellan Family Law do for some of the most vulnerable people navigating the family law system. Providing professional investigation services to Melbourne's legal community is something we take enormous pride in at RIVICA, and your trust and confidence in us means everything. We look forward to supporting you and your clients whenever needed.
Allen Schezar
Allen Schezar 2026.04.29
The service provided was incredibly professional, reliable and came at a reasonable price. The results provided exceeded my expectations. I would highly recommend and refer Richard's services to anyone looking for dependable and reliable solutions.
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Reply from RIVICA Investigations & Covert Solutions Pty Ltd 2026.04.29
Thank you, Allen. It was a pleasure working with you and I am glad the investigation delivered the results you needed. Knowing the outcome exceeded your expectations means a great deal. If you ever need our assistance again, please do not hesitate to reach out.
Richard James — RIVICA Investigations and Covert Solutions
Allen Schezar
Allen Schezar 2026.04.28
Highly reliable and fast service The service was incredibly fast, reliable, and came at a very reasonable price. Everything was handled professionally, and the results exceeded my expectations. I would absolutely recommend their services to anyone looking for dependable and efficient solutions!
Date of experience: 20 April, 2026
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Happy People
Happy People 2026.04.11
I rarely write reviews like this but I feel a responsibility to warn others. I engaged this private investigator to carry out a forensic examination of my phone, expecting a professional, careful and ethical service - especially given the significant fee of $1000. What I received instead was extremely concerning. When the phone was returned to me, key data was missing. Not damaged or inaccessible, completely gone. For someone claiming to provide forensic services, the handling of my device fell well below what should be expected. Whether this was due to negligence or something more deliberate, either possibility is unacceptable. When you entrust someone with sensitive data, the expectation is that it will be preserved and handled with integrity. I would not trust this investigator with any device or data of importance, and I would strongly caution others against using their services. **edited post owner comment - I understand you've stated you don't know who write this review, however, I'm aware that you do. The truth regarding your actions will come to light. You're welcome to contact me to discuss this, it will be a legal matter.
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Reply from RIVICA Investigations & Covert Solutions Pty Ltd 2026.04.08
Thank you for your feedback.

We take any allegation regarding data handling extremely seriously, particularly in relation to forensic examinations.

Based on the information provided, we have been unable to identify any client matter that aligns with the circumstances described. All mobile device examinations conducted by RIVICA Investigations & Covert Solutions follow strict forensic protocols, including preservation procedures, controlled extraction methods, and full audit documentation. These processes are specifically designed to ensure that no data is altered, removed, or compromised during examination.

In every case, we also provide clear communication to clients about what forensic tools can and cannot access, as well as any limitations depending on the device, operating system, or prior condition of the handset.

If this review relates to a genuine engagement, we encourage you to contact us directly so we can review the matter in detail and address any concerns transparently. We are always willing to investigate and resolve legitimate issues.

However, if this review has been posted inaccurately or without a genuine client relationship, we will be taking steps to have it formally reviewed by Google.

Richard James
Director
RIVICA Investigations & Covert Solutions
NIGHTMA reyz
NIGHTMA reyz 2026.04.06
I engaged RIVICA as a private investigator in Melbourne for surveillance. They were professional, discreet, and kept me informed throughout. The evidence provided gave me clarity in a difficult situation.
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Reply from RIVICA Investigations & Covert Solutions Pty Ltd 2026.04.06
Hi Reyz

Thank you for your kind words.

We’re pleased the surveillance operation was able to provide the clarity you needed. Maintaining discretion and delivering reliable evidence is central to how we conduct investigations in Melbourne.

If we can assist further, please feel free to reach out.

Kind regards,
Richard
axle
axle 2026.04.01
Highly professional and supportive They were incredibly understanding of my situation and truly went above and beyond to help me. Their efforts in obtaining the critical evidence I needed provided clarity and peace of mind during a very difficult time. The constant updates throughout their operations made me feel involved and reassured. Thanks to their dedication, I was able to take the steps I needed to move forward. I highly recommend their services for anyone in need of professional and ethical investigative support.
Date of experience: 03 March, 2026
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Reply from RIVICA Investigations & Covert Solutions Pty Ltd 2026.05.11
Thank you for your heartfelt review, Axle. We're delighted our efforts could provide clarity and peace of mind during your challenging time. Your recommendation means a lot to us, and we’re here whenever you might need us.
Margaret Howarth
Margaret Howarth 2026.03.24
Richard found the address of a man I thought I was still in love with. I visited him and it was a disaster. No spark and he is now a horrible man. I took two days to get from my home to his and he gave me two minutes. I used to call him Terrific Tom but now I call him Tranquiliser turkey. Anyway the price of the investigation was very reasonable and now I have full closure and can be at peace and move on. Hiring an investigator seems scary but its not and Richard genuinely cares so please at least call and discuss
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Reply from RIVICA Investigations & Covert Solutions Pty Ltd 2026.03.24
Hi Margie,

Thank you for your kind words and for taking the time to share your experience. I’m pleased we were able to assist you quickly and provide the clarity you were looking for.

I appreciate your trust in engaging our services, and I’m glad the outcome has given you the closure you needed.

Wishing you all the very best moving forward.

Richard
Margie McNabb
Margie McNabb 2026.03.24
Richard very quickly found the address of a man I thought I cared about. When I surprised him with a visit it turned out he was a very sick and twisted man. I now have the closure I needed and feel quite free now. It was inexpensive and very quick. I owe Richard a dinner if he ever visits my home town. Good luck and give it a try
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Reply from RIVICA Investigations & Covert Solutions Pty Ltd 2026.03.24
Hi Margie,

Thank you for your kind review and for trusting us with your matter.

I’m glad we were able to assist you quickly and provide the clarity you needed to move forward. Situations like this are often difficult, and having accurate, timely information can make a significant difference.

We take pride in delivering efficient, discreet, and reliable results for our clients, and your feedback means a great deal.

Wishing you all the very best for the future.

Richard James
Simone Armstrong
Simone Armstrong 2026.03.02
Five-star service from Richard at RIVICA. Richard was incredibly helpful, supplying genuine LawMate coffee cup lid Wi-Fi DVR equipment after I’d been burnt by useless counterfeits. His friendly, ethical advice ensured the right solution for a surveillance job. Professional, trustworthy and reasonably priced. Thank you, Richard—your support made the task possible.
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Reply from RIVICA Investigations & Covert Solutions Pty Ltd 2026.03.03
Hi Simon,

Thank you for taking the time to leave such a considered review. I genuinely appreciate it.

I am pleased we were able to assist you with authentic LawMate equipment and ensure you had a reliable solution in place. Unfortunately, counterfeit surveillance products are becoming more common, and they can seriously compromise both evidence quality and operational integrity. Supplying genuine, fit-for-purpose equipment is critical when the outcome matters.

I am glad the advice and support helped you achieve the objective of your task. If you ever need further assistance or guidance on covert equipment selection, please feel free to reach out.
Shobi Wilson
Shobi Wilson 2026.01.01
Very prompt service- would highly recommend. Richard was lovely, patient and understanding of my stressful situation and easy to get a hold of. Communication was excellent from start to finish. They had a lot of availabilities during the day and night in order to gather the evidence I needed as I was not able to gather it myself. They provided photos, videos and a report within 24hrs!
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Reply from RIVICA Investigations & Covert Solutions Pty Ltd 2026.01.01
Thank you very much for taking the time to leave such a thoughtful review, Shobi.

I appreciate your kind words and am pleased we were able to support you during what was clearly a stressful time.

Thank you again for placing your trust in RIVICA Investigations & Covert Solutions. I wish you all the very best moving forward.
Ivoga
Ivoga 2025.12.10
Excellent! From the very beginning, the team was impressively responsive and clear. They not only guided me through exactly what was needed to get the investigation started, but they also kept me updated every step of the way. Even when there weren’t new developments, they made a point of letting me know the status and making sure I was never left wondering. I was particularly pleased with how thorough their final report was and how they clarified the duration of their services, which I hadn’t known initially. In the end, I’m really happy with the results and would happily recommend them to anyone in need of a trustworthy investigative service.
Date of experience: 03 December, 2025
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Reply from RIVICA Investigations & Covert Solutions Pty Ltd 2026.05.11
Thank you, Ivoga, for sharing your experience. We're delighted to know you appreciated our clear communication and thorough updates. Your recommendation means a lot to us, and we’re pleased our service met your expectations.
Yvonne Yvonne
Yvonne Yvonne 2025.12.10
From the very beginning, the team was impressively responsive and clear. They not only guided me through exactly what was needed to get the investigation started, but they also kept me updated every step of the way. Even when there weren’t new developments, they made a point of letting me know the status and making sure I was never left wondering. I was particularly pleased with how thorough their final report was and how they clarified the duration of their services, which I hadn’t known initially. In the end, I’m really happy with the results and would happily recommend them to anyone in need of a trustworthy investigative service.
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Reply from RIVICA Investigations & Covert Solutions Pty Ltd 2025.12.10
Thank you so much for your kind words, Yvonne. They truly mean a great deal to us.

It was an absolute pleasure to support you, and I am really glad you felt guided and kept informed throughout the process. I know how important reassurance and clarity can be during situations like this, so hearing that you never felt left wondering is especially meaningful.

I am also pleased the final report and explanation of how the service worked gave you confidence in the outcome. Thank you for placing your trust in us. I wish you nothing but peace of mind and all the very best as you move forward.
robbie
robbie 2025.11.26
Happy client Richard was professional and efficient and would recommend RIVICA to any person that requires assistance in this field.
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Reply from RIVICA Investigations & Covert Solutions Pty Ltd 2026.05.11
Thank you, Robbie, for sharing your positive experience with Richard. We're delighted that his professionalism and efficiency stood out. We appreciate your recommendation and look forward to assisting more clients like yourself in the future!
Aidan Chu
Aidan Chu 2025.11.19
I found Rivica very insightful and genuinely wanting to help. Their help has been much appreciated.
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Reply from RIVICA Investigations & Covert Solutions Pty Ltd 2025.11.19
Thank you, Aidan for taking time to leave this review. It was a pleasure to assist you, and I am glad that you found our input helpful and genuinely supportive.

If you ever need any further assistance I would like to explore the next steps, please feel free to get in touch with RIVICA Investigations and Covert Solutions at any time.

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