RIVICA Investigations & Covert Solutions Pty Ltd Reviews

Ivoga 2025.12.10

     

Excellent! From the very beginning, the team was impressively responsive and clear. They not only guided me through exactly what was needed to get the investigation started, but they also kept me updated every step of the way. Even when there weren’t new developments, they made a point of letting me know the status and making sure I was never left wondering. I was particularly pleased with how thorough their final report was and how they clarified the duration of their services, which I hadn’t known initially. In the end, I’m really happy with the results and would happily recommend them to anyone in need of a trustworthy investigative service.

Date of experience: 03 December, 2025

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Yvonne Yvonne 2025.12.10

     

From the very beginning, the team was impressively responsive and clear. They not only guided me through exactly what was needed to get the investigation started, but they also kept me updated every step of the way. Even when there weren’t new developments, they made a point of letting me know the status and making sure I was never left wondering. I was particularly pleased with how thorough their final report was and how they clarified the duration of their services, which I hadn’t known initially. In the end, I’m really happy with the results and would happily recommend them to anyone in need of a trustworthy investigative service.

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Reply from RIVICA Investigations & Covert Solutions Pty Ltd 2025.12.10

Thank you so much for your kind words, Yvonne. They truly mean a great deal to us.

It was an absolute pleasure to support you, and I am really glad you felt guided and kept informed throughout the process. I know how important reassurance and clarity can be during situations like this, so hearing that you never felt left wondering is especially meaningful.

I am also pleased the final report and explanation of how the service worked gave you confidence in the outcome. Thank you for placing your trust in us. I wish you nothing but peace of mind and all the very best as you move forward.

robbie 2025.11.26

     

Happy client Richard was professional and efficient and would recommend RIVICA to any person that requires assistance in this field.

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Aidan Chu 2025.11.19

     

I found Rivica very insightful and genuinely wanting to help. Their help has been much appreciated.

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Reply from RIVICA Investigations & Covert Solutions Pty Ltd 2025.11.19

Thank you, Aidan for taking time to leave this review. It was a pleasure to assist you, and I am glad that you found our input helpful and genuinely supportive.

If you ever need any further assistance I would like to explore the next steps, please feel free to get in touch with RIVICA Investigations and Covert Solutions at any time.

Bill Campbell 2025.11.03

     

Thank you Rivica Investigations I am extremely happy with the help Richard James of Rivica Investigations gave me. I contacted Rivica and they responded the same day. An in person meeting was arranged promptly, and I found Richard to be very easy to talk to. He is sympathetic, understanding and very professional. After agreeing on a course of action, Richard took action immediately. A good outcome was the result. I would definitely recommend Rivica!!

Date of experience: 15 October, 2025

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Reply from RIVICA Investigations & Covert Solutions Pty Ltd 2025.11.03

Thank you, Bill! We're thrilled to hear Richard provided such prompt, professional, and understanding support. Your recommendation means a lot to us, and we're glad we could assist effectively. Wishing you all the best!

Diane 2025.10.21

     

Richard was lovely, respectful and very empathic. His findings put my mind at ease and I will definitely reach out to him again if a need arises.

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Reply from RIVICA Investigations & Covert Solutions Pty Ltd 2025.10.21

Thank you for your kind words and trust. I’m very pleased that our findings helped to ease your mind. Providing clarity and reassurance for clients during difficult times is always our priority. Please don’t hesitate to reach out again if you ever need further assistance.

Ramya Vijay 2025.08.12

     

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Reply from RIVICA Investigations & Covert Solutions Pty Ltd 2025.08.12

Thank you for your excellent rating! We're delighted to know you had a great experience with us. Your support means a lot, and we look forward to serving you again soon!

Huma 2025.06.10

     

Excellent service by Richard to support us with work-related injury claims, clear directions, guidance, and effective communication strategies, he served us very well. And truly! he does stand by " We will find the piece of evidence to give you the peace of mind " Thank you, Richard and we shall always reach out to you!

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Reply from RIVICA Investigations & Covert Solutions Pty Ltd 2022.08.15

Thank you Huma and everyone at Flair & Fine Care. You do an amazing job for your clients and it was our pleasure to help you.

Eva C 2025.06.07

     

Richard was the first person, and for a period, the only person whom I entrusted with my situation. He was always the calm and practical voice at the end of the phone with considered and expert advice on how best to collect the information required to address a sensitive matter. His insight into human behaviour reflects his years of investigation experience and gave me the courage to continue to be patient and work through all possible sources of evidence.

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Reply from RIVICA Investigations & Covert Solutions Pty Ltd 2025.06.07

Eva. Thank you so much for your kind words and thoughtful review. I am honoured that you entrusted me with your matter, and I am glad I could provide the guidance and support needed during such a sensitive time. At RIVICA Investigations, we take pride in leveraging years of experience to assist clients with practical and insightful advice. It's rewarding to hear that our approach helped you stay focused and patient throughout the process. If you ever need further assistance, please don’t hesitate to reach out.

diane 2025.03.25

     

I had dealings with Rivica Investigations and Covert Solutions a few years ago as my ex partner hired them to deliver letters to my daughter and I. I found them to be extremely professional and understanding of my situation. Richard even appeared in court via video link to help in assisting me get an intervention order on my ex as my ex had been sending Richard abusive emails after Richard would not disclose our personal whereabouts. This was all done while Richard was overseas and the time zone difference meant that Richard appeared online for the court hearing after midnight. He went well beyond his initial job description. I would highly recommend Richard and his team.

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Reply from RIVICA Investigations & Covert Solutions Pty Ltd 2025.03.29

Thank you sincerely for your kind words and for taking the time to share your experience.
While we were not initially engaged to support you directly, your safety and wellbeing quickly became our priority. We made a conscious decision to act with integrity, even when it placed us in conflict with the individual who hired us. Our role extended well beyond the original task, but doing the right thing is not something we compromise on.
It was a privilege to support you during such a difficult and distressing time. Your courage throughout the process was evident, and your feedback means a great deal to both myself and the team.
Wishing you continued safety and peace.

Peter Stottelaar 2025.03.21

     

Great communication and service. Feedback was superb and very detailed and helpful. Highly recommend this service.

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Reply from RIVICA Investigations & Covert Solutions Pty Ltd 2025.03.21

Thank you, Peter, for your kind words and 5-star review. We’re pleased to hear you valued our communication, detailed feedback, and overall service. At RIVICA Investigations, we pride ourselves on delivering thorough and professional support tailored to our clients’ needs. Your recommendation means a great deal to us. If we can assist you further in the future, don’t hesitate to reach out.
Best wishes
Richard

Simon Lloyd 2025.03.14

     

This was the second time I have used RIVICA and again they were Brilliant!! Gave us the peace of mind that we were going down the right track, and were able to achieve the result we wanted. Thanks Richard

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Reply from RIVICA Investigations & Covert Solutions Pty Ltd 2025.03.15

Thank you for your kind words Simon and for trusting RIVICA Investigations again! We're pleased to have provided the peace of mind you needed and helped you achieve the desired outcome. It’s always great to assist returning clients, and we truly appreciate your support. If you ever need us in the future, don’t hesitate to reach out. Richard

Barry Edgar 2025.03.07

     

very professional and worked to budget, would highly recommend job well done

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Reply from RIVICA Investigations & Covert Solutions Pty Ltd 2025.03.07

Thank you, Barry! We're delighted to hear you were satisfied with our professionalism and budget management. Your recommendation means a lot to us!

Ross 2025.02.18

     

Richard and his team were very professional and efficient in assisting us. Richard was available at all times and very responsive. An excellent service, well delivered. Thanks Richard.

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Reply from RIVICA Investigations & Covert Solutions Pty Ltd 2025.02.18

Thank you, Ross. We truly appreciate your kind words and I am glad that we could assist you effectively. Providing a professional and responsive service is always our priority and it’s great to hear that you had a positive experience with us. if you need anything else in the future, please don’t hesitate to reach out.

Tina Nicoll 2025.01.23

     

We recently had the requirement to utilise the services of RIVICA and we were thoroughly impressed. Richard and his team handled the situation with professionalism and efficiency. Richard’s approach is one you can rely on and trust. The outcome was exactly what we needed because of his findings. We would definitely recommend Richard for his outstanding support and expertise. Tina

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Reply from RIVICA Investigations & Covert Solutions Pty Ltd 2024.12.05

Hi Tina,

Thank you for the 5-star rating! Your support is greatly appreciated, and we’re pleased to know we’ve met your expectations. If there’s ever anything more we can assist you with, please don’t hesitate to get in touch.

Nikkia 2024.12.05

     

I reside in Europe and I needed assistance with a matter in Melbourne. As RIVICA Investigations have excellent reviews I reached out to them and they did not disappoint me. They are a professional team that can be trusted to get the job done and extremely prompt. I recommend them highly and knowing I can turn to them for assistance again is reassuring. Thank you.

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Reply from RIVICA Investigations & Covert Solutions Pty Ltd 2024.12.05

Hi Nikkia,

Thank you so much for your kind words and for taking the time to share your experience. We are thrilled to hear that our team was able to assist you promptly and professionally. Your trust means a great deal to us, and it is reassuring to know we could provide the support you needed.

Should you require our assistance in the future, please don’t hesitate to reach out. We are always here to help.

Tanya Mathieson 2024.11.20

     

Very happy with the service , stayed in contact through it all and I’m happy with the end result.. will recommend them anytime

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Reply from RIVICA Investigations & Covert Solutions Pty Ltd 2024.11.20

Thank you for your kind words and positive feedback Tanya! We’re delighted to hear that you’re happy with our service and the results we delivered. Staying in contact throughout the process is a priority for us, so it’s great to know you felt supported. Your recommendation means a lot, and we truly appreciate it. If you ever need assistance in the future, don’t hesitate to reach out.

Warm regards,
Richard James
Director, Rivica Investigations

Bev Foster 2024.10.13

     

As a writer I contacted Richard to gain insight into the procedures used in criminal investigations. His insight and expertise are enlightening. He helped steer me into thinking of a new path for the lead character and the background which has brought him to where he is today. Richard's integrity and thoroughness for detail has enabled me to explore more while getting the investigative facts straight for which I am grateful. Bev

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Reply from RIVICA Investigations & Covert Solutions Pty Ltd 2024.10.14

Thank you so much for your kind words, Bev! It was a pleasure to assist you with your project. I’m glad to hear that the insights into investigative procedures helped shape your lead character and their background. Attention to detail is crucial in both our fields, and it’s great to know that it made a difference in your work. Wishing you continued success with your writing, and if you ever need more guidance, don’t hesitate to reach out.

Best regards,
Richard

Damon 2024.09.20

     

Richard was a big help. Very easy to deal with and completed my task very efficiently. I would highly recommend!

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Reply from RIVICA Investigations & Covert Solutions Pty Ltd 2024.09.20

Thank you Damon for your kind words! I’m glad I could assist you and get a result for you. It was a pleasure working with you and we appreciate the recommendation!

Vesna N 2024.08.30

     

THANK YOU to Richard for doing an amazing job, something that was very difficult for me. He is so professional at what he does and provides all the information truthfully. He is a caring and understanding man, his professionalism is outstanding. He is the only one I would ever go to for anything that I need help with. I recommend anyone who needs help to only go to Richard.

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Reply from RIVICA Investigations & Covert Solutions Pty Ltd 2024.08.30

Dear Vesna

Thank you for your incredibly kind and thoughtful words. It was a privilege to assist you, and I’m so pleased to hear that you felt supported throughout what was undoubtedly a challenging time. At RIVICA, we strive to approach every situation with professionalism, integrity, and care, so your feedback means a great deal to us.

Your trust and recommendation are truly appreciated. Should you ever need assistance again, please don’t hesitate to reach out – we’re always here to help.

Warm regards,
Richard & The RIVICA Team