Excellent Service for Business Clients
I cannot recommend Rigby Financial highly enough.
Kieron looks after our business insurance needs and he contacts me well in advance of the renewal dates to ensure we are fully covered and happy with the renewal premiums.
He is always available by telephone to answer any queries, concerns or changes required during the year.
The accounts team are efficient and friendly.
Date of experience: 24 August, 2026
Date of experience: 24 August, 2026
Reply from Rigby Financial
2026.08.25
Thank you so much for highlighting your positive experience! Your recommendation means a lot to us.
I cannot recommend Rigby Financial enough. Both Jeremy and Josh have helped me with my financials and helped to explain all of the confusing technical terms so that it's all less daunting!
Jeremy is extremely responsive and is always on hand to answer any of my questions.
Being a first time buyer, Josh has been unbelievably prompt with his emails and keeps me updated at every stage, answering all my somewhat daft questions and putting my mind at ease.
Thoroughly recommend!
Reply from Rigby Financial
2025.10.03
Thanks Jess, glad we’ve been able to help you unravel the jargon to make it clear and understandable. 👍🏼
Outstanding service and support
The staff are incredibly friendly, helpful, and professional. They truly go above and beyond to ensure the best deals are found and tailored perfectly to our needs. The entire process was smooth and exceeded expectations. Highly recommend!
Date of experience: 25 July, 2026
Date of experience: 25 July, 2026
Reply from Rigby Financial
2026.08.25
Thank you for the lovely feedback Susan! We're committed to continually providing exceptional service and pride ourselves on always going above and beyond - so this is great to hear.
Wonderful service
I’ve been a business owner for 20 years and used Rigby Financial from the start. Guided me through what policies I required looked after all the details and been really helpful throughout. Always available with a very quick response to any questions I had. Outstanding service.
Date of experience: 18 August, 2026
Date of experience: 18 August, 2026
Reply from Rigby Financial
2026.08.25
Love this Iain!
It’s been a pleasure supporting you and your business over the years. Here’s to many more successful years ahead! 🎉
It’s been a pleasure supporting you and your business over the years. Here’s to many more successful years ahead! 🎉
Car Insurance
Very prompt, clear and helpful at all times.
A great comfort to know Debbie is 'there' to help at all times.
Date of experience: 04 August, 2026
Date of experience: 04 August, 2026
Reply from Rigby Financial
2026.08.25
We’re chuffed to hear Debbie has been so helpful and that you have peace of mind knowing she’s always there when you need her.
Thanks so much for your kind words - they really do mean a lot to us! 💙
Thanks so much for your kind words - they really do mean a lot to us! 💙
As a complete novice on the process of buying a house, Rigby Financial have taken all of the worries and concerns out of my hands and guided me clearly throughout the process. Josh has kept in contact throughout, answered all of my questions promptly and shown a professional and friendly approach at all times. I would highly recommend Rigby Financials for anyone needing expert, informative advice & guidance, all given in a very relatable manner.
Reply from Rigby Financial
2026.08.13
☺️Well isn’t this a lovely review - thanks Mandy!
We try our hardest to make things as simple & stress free as possible, so it’s great to hear Josh has offered his usual first class service…..we’re only sorry he’s not available to help unpack boxes too 🤣!
Wishing you lots of happiness in your new home .
We try our hardest to make things as simple & stress free as possible, so it’s great to hear Josh has offered his usual first class service…..we’re only sorry he’s not available to help unpack boxes too 🤣!
Wishing you lots of happiness in your new home .
Fantastic experience with Rigby Financial. Josh was a great help throughout the whole process — professional, knowledgeable, and always quick to respond to any questions I had. The team made everything straightforward and easy to understand, and the service was excellent from start to finish.
I’d highly recommend Rigby Financial to anyone looking for friendly, reliable advice.
Reply from Rigby Financial
2026.08.07
Thank you for such great feedback 👍🏼 we are really pleased you have been happy with the service provided.
Excellent professional and personal service. I have used Rigby for many years and they have always served our business well.
Reply from Rigby Financial
2026.02.05
Thank you, CarolineM! So good to hear that our service has met your expectations over the years. It means a lot to have your trust and continued support.
As a business, we have used both the Insurance and Financial services of Rigby Financial for many years now. They take care of our Business Insurance, Cyber Insurance, Motor Trade Insurance, Company Pension Scheme, Group Life Cover, Private Medical Cover, Financial Investments and Employee Financial Planning Advice and we have always found them to be both efficient and highly professional in all aspects of the services provided. They take great interest in the specific needs of our business and have always given us clear well informed up to date advice to ensure we are well protected in a world that is ever changing. Our account managers are friendly, helpful and always available when needed. Outside of the business relationship, on a personal level I use Rigby Financial for my private home and car insurance along with their pension planning, investments and life cover. I would have no hesitation in recommending the services of Rigby Financial to both businesses and private individuals.
Reply from Rigby Financial
2025.10.28
Wow 🥰 thank you for such an amazing review, we are really glad to hear you feel looked after and it’s great knowing that you are happy with our service👍🏼
We have been using Rigby Financial for many years. We have always received excellent service from Kieron and the team, they are so helpful and efficient. The team consistently provides correspondence that is both clear and concise, ensuring that communication is straightforward and easily understood. They are diligent in making certain that we always have the appropriate cover in place, giving us peace of mind that our requirements are thoroughly met.
We would not hesitate to recommend Rigby Financial to anyone looking for a reliable insurance company.
Reply from Rigby Financial
2025.10.15
Thanks for the great review Lee, good to hear Kieron and the team are looking after you well👍🏼
I have used Rigby Financial for many years for both our business insurances and also at home. They are really easy to deal with, always proactive and make our insurance dealings very simple.
Reply from Rigby Financial
2025.10.07
Thanks Carl, great to hear we’re giving you the support you need for all your insurances.
We have used Rigby for many years both personally and professionally with our companies. Throughout that time we have always received an excellent service from all the team. From day one Jeremy has always been extremely helpful, friendly and approachable. He has kept us well informed about our products and we appreciate the personal touch that Rigby provide and how knowledgeable and professional Jeremy is and always value his advice. We would highly recommend.
Reply from Rigby Financial
2025.10.03
So good to hear Amy, thank you!
I have dealt with Rigby for a number years whilst building and operating my property business. They facilitated insurance on single dwelling properties to large multi unit development projects. I can always rely on them to sort the insurance side of my business, with minimal oversight or need for my involvement. I feel confident in recommending them to anyone.
Reply from Rigby Financial
2025.10.03
Thank you for such a positive review👍🏼
We own Bold Vets in St Helens and working with Rigby Insurance has been a godsend, taking all of the stress away from ensuring we’re covered for every eventuality.
They’re straightforward, professional but friendly. Everything a family run business should be! They’ve helped us with everything from car insurance to more specialist veterinary practice cover.
We highly recommend Andrew and the team and wouldn’t go anywhere else.
Reply from Rigby Financial
2025.10.03
Thanks David it’s really good to work with you guys and lovely to get such positive feedback👍🏼
We’ve been using Rigby Financial for many years and have always received excellent service. Kieron has been consistently helpful, professional, and approachable, making sure we have the right cover in place and explaining everything clearly. It’s reassuring to know we can rely on them year after year, and we wouldn’t hesitate to recommend Rigby Financial to anyone looking for reliable insurance and outstanding customer care.
Reply from Rigby Financial
2025.10.02
Thanks for the great review
Arcoframe has used Rigby Insurance for nearly 20 years, and the level of service we've received has always been excellent. They handle all of our insurance needs, including our fleet of vans as well as buildings and contents insurance.
Our main point of contact throughout the years has been Keiren, who has consistently gone above and beyond to assist us. He’s always been helpful, knowledgeable, and quick to respond whenever we’ve needed support or advice.
We highly recommend Rigby Insurance to any business looking for a reliable and professional insurance partner.
Reply from Rigby Financial
2025.10.02
Thanks for the great review