As the new operations manager I’m thankful for the team we have right now. Everyone is stepping up, taking responsibility, and aiming for excellence on every project. I especially want to acknowledge Zack—he’s a strong Project Manager who really understands the work.
He communicates clearly with clients, coordinates the crews well, and makes sure we stay on schedule and deliver the level of quality we stand for. He doesn’t just talk the talk—he follows through.
It’s a blessing to work alongside a team that cares about doing things the right way. I’m looking forward to continuing to raise our standards and provide dependable, skilled, and honest service to every customer we work with.
As Homes by Grace, we can confidently say that one of the best decisions we have made was establishing Restore by Grace under our umbrella. What started as a service extension has truly become the heart of our commitment to serve families and communities with excellence, compassion, and preparedness.
Restore by Grace brings something rare to the industry: care before crisis. They don’t simply show up when something goes wrong—they help prevent problems, guide homeowners through unexpected situations, and provide peace of mind long before the storm comes. Their approach is structured, clear, and deeply rooted in serving people with integrity.
The Emergency Response Plan (ERP) has been one of the most valuable tools we’ve ever implemented. To have professional documentation, site photos, recorded shut-off locations, access notes, and emergency contacts—all stored and ready before disaster hits—this alone has saved stress, time, and potential damage for many of the properties we manage and support. It’s the difference between reacting in panic and responding with confidence.
But beyond systems, it’s the way Restore by Grace operates:
• They communicate with patience and respect.
• They educate clients instead of confusing them.
• They don’t oversell work or create fear.
• They step in with wisdom and practical help.
• They carry a heart to restore—not just replace.
We’ve seen families calmed, ministries protected, and properties preserved because of their guidance and quick response. Even in situations where physical repairs were not needed, the knowledge, the direction, and the peace they provided were priceless.
Restore by Grace has strengthened our entire organization.
It has strengthened our testimony.
It has strengthened our ability to serve our community.
We are grateful to have Restore by Grace as part of the Homes by Grace family—and we believe the best is still ahead.
Restore by Grace responded immediately when we had a plumbing concern at our church. They didn’t even have to do any physical work—because the situation wasn’t severe—but the preventative steps they gave us were amazing. They walked us through everything, gave us the right solution, and saved us thousands in unnecessary repairs.
They also set us up with an Emergency Response Plan (ERP) so we’re prepared for anything in the future.
This is a company that truly cares.
We’ve used Restore by Grace for several projects across different properties. What has impressed us most is how they think ahead. They offered us an Emergency Response Plan so we wouldn’t be overwhelmed during unexpected situations like leaks or storm damage.
It feels good to know we have a team we can call immediately—no guessing, no scrambling.
This has brought us so much peace. Thank you, Restore by Grace!
We had a water loss at our home in Fuquay and Restore by Grace responded immediately and was here within minutes! They worked with my insurance company and really took the stress of the process off my family's shoulders! The mitigation was quick and got my home back to normal and all restored! Zack is great and really gave us peace of mind!
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